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This is a "word cloud" of all the testimonials we had received as at Feb 2011. It uses word frequency to determine size: the larger the word, the more frequently the word appears in the testimonials. We thought it looked nice.
Testimonials
Primrose
"Service rating : Very pleased with Primrose Marquees , everything was as described and delivery was as promised - very quick. Would certainly recommend this company to anyone." - Doreen S; 13 May 2013
"Service rating : Delivered quickly." - W M; 13 May 2013
"Service rating : Delivery was as promissed. Packaging adequate. Dissapionted with contents as listed bellow." - Ray M; 13 May 2013
"Delivery of item was made within 2 days of order." - Alan H; 10 May 2013
"Service rating : l was really really disappointed with the service. l placed my order on Wednesday 24 April 2013 around 8.13 pm with the idea of getting delivery on Friday. l called on Friday to around 4 pm and was told my marquee will be delivered on that day because delivery is from 9am to 6pm. that is the end of my story. l needed the gazebo for an event on Saturday. l called on tuesday 30th April to ask about the delivery and was told they cant track it and another one will be ordered for me. I then requested for the order to be cancelled and my account credited. Later in the evening my next door brought me a parcel and the was the Gazebo. l later received an e mail saying that my item have been delivered." - Rebecca B; 09 May 2013
"Delivered promptly" - Lawrence S; 09 May 2013
"Excellent customer relations. Extremely helpful young lady. Should be promoted !" - David M; 08 May 2013
"Service rating : quick delivery and service" - Debbie P; 05 May 2013
"Service rating : You should have an 'OK' option. Bad thing was it was wrapped so tightly that I cut a tie when trying to get into the package. Rather cross about that." - Margaret W; 03 May 2013
"Service rating : Fast & Efficient." - Claire H; 30 Apr 2013
"Service rating : Service from Primrose Marquees was very good cannot fault." - Gary F; 30 Apr 2013
"Service rating : speedy delivery and clear website" - Mrs Y; 30 Apr 2013
"Service rating : First rate service, very quick delivery. Would use again" - Mrs A; 30 Apr 2013
"Service rating : Very good" - Nicolette W; 30 Apr 2013
"Service rating : Product arrived very quickly and was well packaged. Nice friendly customer services." - Ronald B; 30 Apr 2013
"Service rating : ok service didnt give defenate answers" - Kaish K; 30 Apr 2013
"Service rating : very prompt" - Doreen J; 30 Apr 2013
"Service rating : exce,,ent" - Caroline M; 30 Apr 2013
"Excellent product & a very speedy delivery to boot!" - Marcus S; 30 Apr 2013
"Service rating : Arrived quickly and was packaged well." - Sharon S; 30 Apr 2013
"Service rating : The service was excellent. The delivery was made on the day promised." - Keith F; 30 Apr 2013
"Service rating : Arrived very promptly and free p+p was a bonus" - Kathryn S; 30 Apr 2013
"good" - John T; 30 Apr 2013
"Prompt service" - Jo F; 30 Apr 2013
"Service rating : Very good service" - Barry W; 30 Apr 2013
"a good quick service thanx guys" - Barry B; 30 Apr 2013
"Service rating : Delivery on time." - Elaine S; 23 Apr 2013
"Service rating : Very fast delivery" - Charles C; 23 Apr 2013
"Service rating : Extremely good service" - Paul W; 23 Apr 2013
"Service rating : Quick delivery and good communication" - Susan C; 23 Apr 2013
"Service rating : Very fast delivery Excellent" - Jane D; 23 Apr 2013
"Service rating : Excellent service very efficient transaction" - Christine H; 23 Apr 2013
"Service rating : Good , there was an issue with getting my delivery order wrong but this was resolved quickly" - Wahil O; 23 Apr 2013
"Service rating : quick delivery" - Ann F; 23 Apr 2013
"Service rating : Good delivery and service although the advisor on the fone was a little vague about the product when asked questions about it." - Richard H; 23 Apr 2013
"I asked for a specific delivery day and this was arranged with no problem" - Claire D; 23 Apr 2013
"Fast delivery and all round good service." - David M; 23 Apr 2013
"Service rating : Really brilliant. On time, when expected." - Gillian M; 23 Apr 2013
"Service rating : it was easy to order and pay for the water pump. many thanks." - Gilian N; 23 Apr 2013
"Service rating : Good prompt service. Thank you." - John E; 23 Apr 2013
"Service rating : On ordering I did request that the items were not delivered before a given date but received the parcel almost a week prior to my request although the date I had specified was clearly marked on the delivery label!! Fortunately i was here but dont know why my instructions were ignored or what would have happened to my parcel in my absence?? Good communication otherwise!!!" - Patricia G; 23 Apr 2013
"very prompt delivery" - Jennifer H; 23 Apr 2013
"Service rating : I was warned that delivery might be delayed, but they were delivered within a week ---- well pleased" - Robert S; 23 Apr 2013
"Service rating : Very good delivery - next day in fact!" - Alison W; 23 Apr 2013
"Service rating : Prompt efficient service" - B M; 23 Apr 2013
"Service rating : Product arrived very quickly" - Toni L; 23 Apr 2013
"Service rating : excellent fast service" - Neil F; 23 Apr 2013
"Service rating : A good company and the service was also very good, thank you." - Margaret W; 23 Apr 2013
"Service rating : Delivery was prompt but the device is totally waste of money ..still got rats in our kitchen Infact the rats was running around the device like they love its sound" - Hassan J; 23 Apr 2013
"Service rating : like shopping with a friend, coming back for more" - Betty O; 23 Apr 2013
"Service rating : excellent service prompt delivery." - Malcolm F; 23 Apr 2013
"Service rating : The delivery service was fine. The returns were costly" - J B; 23 Apr 2013
"Service rating : only frame arrived which came within 2 days of ordering,delivery driver said the rest to follow still waiting.
cannot rate as only frame arrive within 2 days of ordering which was 2 weeks ago.still waiting for rest." - I E; 23 Apr 2013
"Service rating : Fast efficient service" - Dave G; 23 Apr 2013
"Service rating : Excellent service, items arrived within a few days and instructions given with regards to delivery were followed to the letter." - Richard L; 23 Apr 2013
"good service would use again" - Alan H; 23 Apr 2013
"Service rating : First class service" - Richard D; 22 Apr 2013
"Service rating : It said next day delivery but did not make it clear that only if ordered before a Monday" - Jane M; 22 Apr 2013
"Service rating : Delivering time very good but as I think you could give more information about the running time of the solar panel in your advert as I am not very happy about just 4 hour's running time" - Dorothy P; 22 Apr 2013
"Service rating : Delivery arrived as promised next day." - Karen C; 22 Apr 2013
"Service rating : fine, no problems" - Piotr S; 22 Apr 2013
"Service rating : Easy to use website. Problem free delivery" - Gillian W; 22 Apr 2013
"Service rating : Excellant service via a phone call and next day delivery" - J S; 22 Apr 2013
"Service rating : very good, no complaints" - George E; 22 Apr 2013
"Service rating : Prompt delivery" - Katherine A; 22 Apr 2013
"Service rating : Excellent service deliverd ahead of schedule." - Graham P; 22 Apr 2013
"Service rating : Very good. Arrived the day after I placed the order." - Graham C; 22 Apr 2013
"Item arrived the day after I ordered it, not the 3-5 days suggested. Excellent service." - Maureen R; 22 Apr 2013
"Service rating : A polit and helpful delivery driver" - Linda S; 22 Apr 2013
"Service rating : delivery was spot on time. very good value compared to local suppliers" - James T; 22 Apr 2013
"Service rating : I bought a clock which was very easy to order and was delivered in very fast time." - John H; 22 Apr 2013
"Service rating : Very good service" - Shirley S; 22 Apr 2013
"Service rating : A first class service was given-thank you." - John C; 22 Apr 2013
"Service rating : Very good arrived on time" - Janet R; 22 Apr 2013
"Service rating : Great Service" - Alan H; 22 Apr 2013
"Service rating : Goods arrived promptly. Website OK." - Paul B; 22 Apr 2013
"Service rating : Clock ordered on Sunday evening and arrived following day" - Geraldine E; 22 Apr 2013
"Service rating : Service is always good. Delivery is prompt." - Christine J; 22 Apr 2013
"Service rating : Fast delivery" - Margaret A; 22 Apr 2013
"Service rating : Delivered in expected time." - Mrs A; 22 Apr 2013
"Service rating : a very good delivery service" - John B; 22 Apr 2013
"Service rating : Excellent friendly service. My query was answered fully. Order took merely a few minutes. Delivery exceptional." - J S; 22 Apr 2013
"Service rating : very good, very quick response and always keep you informed" - Norah C; 22 Apr 2013
"excellent service. ordered on a sunday received tues.will use this site again." - Carolynne C; 22 Apr 2013
"Service rating : Quick delvery, well packed." - Brian D; 22 Apr 2013
"Service rating : Very helpful and prompt service from staff" - S A; 22 Apr 2013
"excellent service and as usual great product. No probs." - L J; 22 Apr 2013
"Service rating : Prompt and efficient. It arrived the next day." - Laura R; 22 Apr 2013
"Service rating : Item arrived quickly and safely." - Annette D; 22 Apr 2013
"Service rating : Goods arrived next day as promised. Excellent service" - Nigel S; 22 Apr 2013
"Service rating : Excellent service and delivery, but item had missing battery cover when delivered, sent e-mail and they sent a cover by DPD? when it could of been sent 1st class post, but item they sent was wrong! cover to big for foxwatch I now have a foxwatch without a battery cover." - David H; 22 Apr 2013
"Service rating : very rapid delivery,very satisfied." - John H; 22 Apr 2013
"Very good service - arrived next day." - Hilary P; 22 Apr 2013
"Great service" - Phil R; 22 Apr 2013
"Service rating : Primrose customer service staff helped but the supplier was not communicating with them so the order was slow and late. I would hesitate to use Primrose again unless I knew that the product was being provided by them rather than a third party." - Kim M; 22 Apr 2013
"Service rating : arrived quickly" - Matthew B; 22 Apr 2013
"Service rating : dissapointed they could not fulfill original order and i needed to chase up and sort replacement item." - Steven D; 22 Apr 2013
"Service rating : Very good, fast delivery." - Godfrey O; 22 Apr 2013
"Ordered online and the goods arrived the next day with free postage and packing, what more could you ask for? Excellent service." - Sarah H; 22 Apr 2013
"The cats have left us completely alone. What a wonderful machine! It also seems to deter the ranbbits." - Cecil B; 22 Apr 2013
"Service rating : My goods arrived on time..10/10" - Clare S; 21 Apr 2013
"It never turned up :-(" - Nicola W; 21 Apr 2013
"Service rating : The product arrived on time. It was a bit heavy so the man delivering it placed it where we wanted, rather than just dumping it on the doorstep." - Neil G; 21 Apr 2013
"Service was excellent ,but BBQ came and had no regulator was very disappointed and had to wait further 4 days for replacement" - Peter W; 21 Apr 2013
"Service rating : The delivery was prompt and the website easy to navigate." - Graham C; 21 Apr 2013
"Service rating : I placed my order last Sunday, which stated it was next day delivery and I expected it Tuesday. However, it did not arrive, after phoning the courtier they told me no such order exited. I then spoke to primrose on Wednesday and they informed me there had been a technical error and although I had paid for the item, it had been lost on their system. I finally received my order on Thursday, after a measley apology and no good will gesture whatsoever. I had to rearrange appointments in order to be in for the delivery. I am aware I do not need to be in to sign for these items, but I wouldn't be very happy with you leaving 3 large rolls of bamboo on my front lawn, nor with my elderly neighbours who wouldn't have anywhere to store them, nor be able to move them. This completely ruined my week and put back a job i had carefully planned out. Thanks primrose." - Hollie B; 21 Apr 2013
"Service rating : Excellent Service, arrived earlier than expected. Would recomend this seller. A*****" - Ian M; 21 Apr 2013
"Helpful and intelligent driver, website easy to use, good value, and the instructions appear comprehensive." - Philip H; 21 Apr 2013
"Timely delivery, xcellent value and grat product exactly as described" - Ishbel M; 21 Apr 2013
"Service rating : Love the live chat so problems can be ironed out instantly." - Georgia D; 21 Apr 2013
"Service rating : Dealt with queries quickly and replaced damaged items." - Jemma R; 21 Apr 2013
"Service rating : Items delivered as expected" - Nigel A; 21 Apr 2013
"Service rating : Fast." - G K; 21 Apr 2013
"Service rating : It came very quickly and when a part needed replacing it was here the next day." - Margaret C; 21 Apr 2013
"Quick delivery. Goods as described" - Nick J; 21 Apr 2013
"Service rating : excellent" - Marian H; 21 Apr 2013
"Good item, good delivery company used to get it to us." - Miss E; 21 Apr 2013
"Service rating : prompt and just what I wanted" - Valerie J; 21 Apr 2013
"Service rating : very quick delivery" - Susan W; 21 Apr 2013
"Service rating : Arrived on time as promised." - Jean M; 21 Apr 2013
"Service rating : Excellent service. Kept well informed about delivery and arrived on time." - David P; 21 Apr 2013
"Service rating : No problems with the order and prompt delivery." - Robina T; 20 Apr 2013
"Service rating : Fantastic Service, super fast delivery" - Paul B; 20 Apr 2013
"Service rating : Arrived exactly when arranged. Very pleased with this part of the purchase" - Jill O; 20 Apr 2013
"Service rating : I had trouble in working out whether or not the order had gone through and had to phone.The assistants in customer service were most helpful. The postal part was very quick." - D B; 20 Apr 2013
"Service rating : Extremely fast delivery although items could have been packed more securely" - Jan M; 20 Apr 2013
"Service rating : Responsive bet did not resolve the problem." - John L; 20 Apr 2013
"Service rating : Excellent service, delivered when expected. Exchanged a faulty product without hesitation just as quickly." - Janette H; 20 Apr 2013
"Service rating : Ordered one afternoon, arrived the following afternoon - brilliant service." - Jennifer K; 20 Apr 2013
"satisfactory" - Andrew Q; 20 Apr 2013
"Couldn't ask for better service and goods" - Joan L; 20 Apr 2013
"Service rating : Received quickly" - Richard A; 20 Apr 2013
"Service rating : Arrived on time. No problems." - Alan R; 20 Apr 2013
"Service rating : Made some delivery notes and was pleased that someone had read them" - Timothy T; 20 Apr 2013
"Service rating : Fast and uncomplicated" - Jane W; 20 Apr 2013
"Service rating : arrived next day as promised." - S M; 20 Apr 2013
"Service rating : Good service" - G M; 20 Apr 2013
"Great thanks" - Jonathan W; 20 Apr 2013
"Service very good except for the price change. As soon as I indicated the that I was going to buy the seat the prices all went up, which strikes me of unethical sharp practice. Nobody seemed to care or to offer an explanation" - Raymond L; 20 Apr 2013
"Service rating : FIRST CLASS VERY PROMT DEL" - John B; 20 Apr 2013
"Service rating : the service was just 1st class will certainly recommend" - Robert A; 20 Apr 2013
"Service rating : The table arrived as was expected on time and well packed" - Linda H; 20 Apr 2013
"Service rating : We are very impressed with the prompt delivery." - S Y; 20 Apr 2013
"Service rating : Excellent Service. Polite, courteous and very helpful Sales by phone.
Very fast next day delivery with updates via text on time of arrival of package.
Couldn't have had a better shopping experience." - William L; 20 Apr 2013
"Service rating : Informed me that the goods would be arriving in 2 weeks, then they arrived the next day. I had been waiting for 6 weeks to that date" - Anthony D; 20 Apr 2013
"Service rating : The complete ordering /delivery were very good. I ordered one day , and as promised it was delivered the next." - Shirley G; 20 Apr 2013
"Service rating : prompt and efficient" - D R; 19 Apr 2013
"Service rating : I was pleased about being kept informed" - Robert H; 19 Apr 2013
"Service rating : came within in the stated time" - Ann L; 19 Apr 2013
"Really good service. Fast and products in good condition. Delivery guy was really nice and phoned to let me know products were left in the garden." - Karen O; 19 Apr 2013
"Very prompt and efficient." - Louise H; 19 Apr 2013
"Service rating : service was excellent." - C L; 19 Apr 2013
"Service rating : Delivery was excellent and on time.A slow response from customer service dept when I informed them about missing parts." - Martin M; 19 Apr 2013
"Service rating : very good website with good information and feedback to read to make my decision from" - Lokanda B; 19 Apr 2013
"Service rating : Primrose themselves were fine however the delivery company was left lacking. Had to contact Primrose after a couple of weeks to ascertain delivery date as I'd heard nothing which wasn't a problem. I was informed that the delivery company would make contact and delivery was likely to be in the next 3 or 4 days. I was contacted 4 days later by the delivery company given a date which was then changed but the item was then delivered on the original date with no notice; it was just dumped in my front garden late afternoon and I happened to find it in the evening when putting out the rubbish for the dustman!" - Michele T; 19 Apr 2013
"Service rating : Very pleased with the prompt service" - Jane M; 19 Apr 2013
"Service rating : Arrived next day as stated and was already putto use in the garden by nightfall!!
It looks great in the garden and was easy to install." - Rossi H; 19 Apr 2013
"Service rating : Excellent Service - Query dealt with quickly and effectively" - Wendy H; 19 Apr 2013
"Delivered on time as promised" - John S; 19 Apr 2013
"Great service" - Neil W; 19 Apr 2013
"Service rating : Good communication" - Jane G; 19 Apr 2013
"Kept informed of delivery date--- goods arrived precisely on time--thank you" - Jeffrey H; 19 Apr 2013
"Service rating : Very Good service" - Martin W; 19 Apr 2013
"Product delivered efficiently and within expected time" - Michael P; 19 Apr 2013
"From order to delivery very quick" - D M; 19 Apr 2013
"Service rating : Although I thought the delivery charge is a bit steep overall service excellent." - Peetr W; 19 Apr 2013
"Service rating : Very quick delivery and easy to buy with lots of checkout options" - Mr S; 19 Apr 2013
"I have used Primrose a few times now for different products and I find them to be of excellent service and value. I would highly recommend giving them a try, you will be pleasantly rewarded." - Lorraine I; 19 Apr 2013
"Service rating : Fantastic service fast delivery very happy" - Maureen L; 19 Apr 2013
"Very Good" - Jonathan G; 19 Apr 2013
"Service rating : A technical question was answered quickly and clearly" - Gerald T; 19 Apr 2013
"Service rating : Service was excellent, not only at Order point but the Delivery Man was very helpful too." - Sandra M; 19 Apr 2013
"Do not yet know service. Will have to follow up as the clock arrived in poor condition." - Joanne W; 19 Apr 2013
"Clear and useful website information and prompt delivery" - Gordon M; 19 Apr 2013
"easy to order and delivered exactly on time." - Stewart B; 19 Apr 2013
"Service rating : Service was excellent from Primrose" - Barbara P; 19 Apr 2013
"Service rating : everything done as promised-1st classservice" - Kenneth H; 19 Apr 2013
"Service rating : Very prompt delivery" - Michael B; 19 Apr 2013
"Service rating : ok" - Alan M; 19 Apr 2013
"Service rating : The product was delivered promptly and in good condition and was at a reasonable price - what more can I say. Oh, and it worked fine." - Marius S; 19 Apr 2013
"Service rating : good on the phone, prompt delivery" - S J; 19 Apr 2013
"The goods were packaged well and arrive really quick" - Janet B; 19 Apr 2013
"Service rating : Excellent next day delivery as promised." - Carol P; 19 Apr 2013
"Did not arrive within the stated time,next day .still waiting for the second part of the order after 2 weeks . Customer service dept is completely disinterested and appalling." - R R; 19 Apr 2013
"Delivered promptly and in good condition." - Andrea V; 19 Apr 2013
"Service rating : Rapid professional service" - Mr C; 19 Apr 2013
"Service rating : The carrier let you down, this was not your fault. I was at home,the delivery point but somehow they didn't manage to find me in." - Colin W; 19 Apr 2013
"Service rating : Fast and efficient service" - Mr J; 19 Apr 2013
"A very fast service, goods well packed .Thank you E Hammond.." - Eric H; 19 Apr 2013
"Service rating : Delivered next day - well pleased" - Jon R; 19 Apr 2013
"Service rating : Arrived earlier than expected. Driver did not follow delivery instructions though and phone ahead as we could have arranged help with off loading as they are very heavy. He just moaned and cursed a lot; realise subcontracted delivery and instructions were passed on he just chose to ignore them" - Elaine B; 19 Apr 2013
"Service rating : The package arrived damaged, which damaged the container so some of the liquid had come out. Which wasn't very pleasant. When we used it we were unable to switch it off so a lot was wasted." - Jacqui C; 19 Apr 2013
"Service rating : Excellent-prompt and very well packed-thankyou" - Roland H; 19 Apr 2013
"Service rating : Fast delivery very satified" - Terence R; 19 Apr 2013
"Order arrived very quickly." - Clairejohnson .; 19 Apr 2013
"Service rating : Easy to order, Came as promised." - John B; 19 Apr 2013
"Goods ordered were received promptly and the packaging was more than adequate. Many thanks" - Kathryn J; 18 Apr 2013
"Service rating : Satisfactory" - E G; 18 Apr 2013
"Service rating : The pump arrived fairly quickly and was well packaged." - Peter G; 18 Apr 2013
"Service rating : No problems at all" - Martin D; 18 Apr 2013
"quick delivery :)" - Michael T; 16 Apr 2013
"Service rating : Fantastic service,quick easy and delivered within two days including a Bank Holiday,could not ask for more." - Karen S; 16 Apr 2013
"Service rating : Top drawer service" - George D; 16 Apr 2013
"Service rating : Very good customer service from Primrose,as there was a bit of a mix up at the checkout,and I paid twice,but contacted Primrose the following day,and a refund was promptly sorted-Thankyou" - Christine R; 16 Apr 2013
"Service rating : v good" - Frederick B; 16 Apr 2013
"Service rating : service ok" - Dennis M; 16 Apr 2013
"Service rating : fast delivery,very happy" - Sharon T; 16 Apr 2013
"Service rating : fast delivery, all components present,good." - Bernard T; 16 Apr 2013
"Service rating : Very fast delivery" - Nathan M; 16 Apr 2013
"Service rating : delivered as promised" - Geoff C; 16 Apr 2013
"Service rating : Excellent service would definitely use Primrose again" - Jacqueline G; 16 Apr 2013
"Service rating : excellent service" - Kevin B; 16 Apr 2013
"Service rating : Delivery was confirmed for one date but it was not delivered until the next day, however this was confirmed by email" - Anthony B; 16 Apr 2013
"Service rating : very happy" - Debra S; 16 Apr 2013
"Service rating : The goods turned up on time and were as described." - Elaine S; 16 Apr 2013
"Service rating : I was pleased your delivery driver rang for directions when he got lost!" - Caroline A; 16 Apr 2013
"Service rating : FIRST CLASS" - Michael R; 16 Apr 2013
"Service rating : I HAD ONE OR TWO QUERIES BEFORE PURCHASE. THEY WERE ANSWERED PROMPLY AND WITH THE INFO I REQUIRED." - Richrd H; 16 Apr 2013
"Service rating : Excellent communication and delivery." - Pauline S; 16 Apr 2013
"Service rating : Very satisfied. Will return to the site." - B B; 16 Apr 2013
"Service rating : excellent service prompt delivery." - William Y; 16 Apr 2013
"Service rating : Easy to contact and very helpful" - Lesley F; 16 Apr 2013
"Service rating : Excellent service, delivery less than 24 hrs after submitting an order." - Marion B; 16 Apr 2013
"Service rating : Excellent service. Goods arrived extremely promptly and well packaged" - Brenda D; 16 Apr 2013
"Fast and efficient" - Marie Y; 16 Apr 2013
"Speed of supply excellent" - Karl D; 16 Apr 2013
"Service rating : Order placed easily and delivery details sent timeously and package arrived within time scale excellent service" - Isabel W; 15 Apr 2013
"Service rating : Very easy to order and delivery time was excellent. No complaints at all about the service given" - Arthur L; 15 Apr 2013
"Service rating : service was very good received the next-day,just a shame about the product." - Raymond W; 15 Apr 2013
"very pleased with baskets.i am glad to have found primrose as they have some very nice items on their website.will use them again.thanks." - Shirley W; 15 Apr 2013
"Service rating : Remarkably speedy delivery!" - Kenneth C; 15 Apr 2013
"Service rating : Delivered promptly but that's where it went down hill" - David P; 15 Apr 2013
"Very impressed by the service and response to email query, which was quick and effecient." - Lindy W; 15 Apr 2013
"Service rating : Arrived promptly" - Mary W; 15 Apr 2013
"Service rating : Easy to use website, fast delivery." - Jacqueline G; 15 Apr 2013
"Service rating : Very good service" - Kenneth B; 15 Apr 2013
"Received very quickly" - Moira I; 15 Apr 2013
"My order was processed quickly and delievered within 48 hours which is pretty good service. Thank you." - Christopher O; 15 Apr 2013
"speedy well packed product. I will purchase from this company again" - Geoff G; 15 Apr 2013
"Service rating : Only complaint (apart from product) was delivery. Always difficult when all parties work but a time slot, or tracking, would be useful" - Alan H; 14 Apr 2013
"Service rating : Easy to follow website, prompt delivery..." - Slavomir H; 14 Apr 2013
"Very quick response to sending a replacement for the initial faulty product" - Ian P; 14 Apr 2013
"Very satisfied, thank you." - Jane K; 14 Apr 2013
"Service rating : A couple of days later than I expected but otherwise fine" - Kay A; 14 Apr 2013
"Service rating : Easy to order online and arrived within a few days" - Moira I; 14 Apr 2013
"Not much information provided on ability to track order or if it has been dispatched" - Janet I; 14 Apr 2013
"great service" - Lorna W; 14 Apr 2013
"Ordered late Good Friday and arrived on the following Wednesday - very impressed bearing in mind the bank holiday weekend" - Julie A; 14 Apr 2013
"Service rating : Arrived on time, and very well packed thank you." - Paul N; 14 Apr 2013
"Service rating : the service was excellent deliverd next day" - James B; 14 Apr 2013
"Delivered very promptly as advertised." - David C; 14 Apr 2013
"Service rating : Excellent service and prompt delivery" - Trevor C; 14 Apr 2013
"Service rating : Delivered in good time." - Gary B; 14 Apr 2013
"Service rating : Speedy.. Well packaged" - Della C; 14 Apr 2013
"arrived 2 days after order, good service" - Harry H; 14 Apr 2013
"Service rating : Ordered garden furniture but was later told the items I ordered were out of stock
and would not be available for a further month. I was given the choice of cancelling my order or waiting. I agreed to wait but cannot see why items that are advertised for sale are actually not available when you order them." - Anthony M; 14 Apr 2013
"fast delivery" - Kristen E; 14 Apr 2013
"Service rating : The items were delivered very quickly." - Kathryn M; 14 Apr 2013
"Service rating : .good" - Richard G; 14 Apr 2013
"First class" - Stephen E; 14 Apr 2013
"Service rating : On the whole good but there was no information given about despatch details which is unusual for a online retailer in my experience" - David R; 14 Apr 2013
"Service rating : A speedy delivery with continuous progress updates." - Robert A; 14 Apr 2013
"Service rating : Excellent service thank you" - Audrey C; 14 Apr 2013
"The greenhouse arrived in good condition. However, when I signed that I had received it I had not seen the sticker on the packing stating that by signing for it I was saying that it was complete and undamaged" - Jean S; 14 Apr 2013
"Service rating : Service excellent, the item was well packed and arrived in perfect order." - Robert P; 14 Apr 2013
"Service rating : Fast good delivery." - Timothy B; 14 Apr 2013
"Service rating : very quick" - Paul W; 14 Apr 2013
"Service rating : Good all-round service" - John T; 14 Apr 2013
"Service rating : Our order arrive, well packaged and in good time" - Norman P; 14 Apr 2013
"Service rating : Excellent customer service and delivery of goods" - A A; 14 Apr 2013
"Service rating : fine thanks" - John B; 14 Apr 2013
"Brilliant speedy service" - Beech C; 14 Apr 2013
"Service rating : Good service fast despatch of order" - Walter G; 14 Apr 2013
"good service and fast delivery" - Lydia A; 14 Apr 2013
"Service rating : arrived within 2 days of ordering" - Robert S; 14 Apr 2013
"Article was delivered on time and as instructed. It arrived in good condition." - Fiona D; 14 Apr 2013
"Service rating : The order arrived within a couple of days.Service is always excellent." - Marion T; 14 Apr 2013
"Very helpful communication" - Claire D; 14 Apr 2013
"Product arrived almost by return of post, very impressive." - John H; 14 Apr 2013
"Excellent communication. Items as described and delivered next day." - Lynne S; 14 Apr 2013
"Fast and eefficient without even going out from the house" - Nicola M; 14 Apr 2013
"Service rating : delivered fairly fast" - Jackie R; 14 Apr 2013
"Service rating : Fast delivery, well packaged, very good service" - Barbara T; 13 Apr 2013
"Service rating : Straight forward website, easy ordering and fast delivery of item ordered" - Ronald B; 13 Apr 2013
"Delivery next day, friendly delivery man" - Norman A; 13 Apr 2013
"Service rating : next day delivery excellent" - David H; 13 Apr 2013
"Excellent I am very happy with service." - Milly P; 13 Apr 2013
"Service rating : Very fast delivery" - Elizabeth B; 13 Apr 2013
"Service rating : Delivery was very good" - Gordon C; 13 Apr 2013
"Service rating : The service was excellent, when I talked to a member of the team, she was extremely helpful, friendly and knowledgeable. Delivery was superb, we weren't at home when it was delivered but I received a phone call to say he was delivering it imminently and where was the best place to leave it. None of the parts were damaged, even all the panes of glass were in perfect condition. Definately recommend them to anybody." - Joanne P; 13 Apr 2013
"Service rating : product turned up next day" - Marie B; 13 Apr 2013
"Service rating : Delivered promptly despite snow" - Robert R; 12 Apr 2013
"Service rating : Arrived in good time." - Dawn F; 12 Apr 2013
"Service rating : Prompt delivery. An excellent service." - Hazel C; 12 Apr 2013
"Service rating : good service" - Yvonne M; 12 Apr 2013
"Service rating : Delivery was not made on time" - Jean W; 12 Apr 2013
"Service rating : Service is faultless." - Donald S; 12 Apr 2013
"Service rating : Very friendly and helpful staff" - Susan D; 12 Apr 2013
"Service rating : No service whatsoever, absolutely dreadful. Poor/np communication" - Stephen G; 12 Apr 2013
"Service rating : It said next day delivery and I didn't receive the goods until five days later!" - Elaine D; 12 Apr 2013
"Service rating : Fast and efficient and followed special instructions correctly." - Mark D; 12 Apr 2013
"Service rating : Very efficient" - Phillip T; 12 Apr 2013
"Good service all around" - Susanna J; 12 Apr 2013
"Service rating : First class" - M P; 12 Apr 2013
"very good service arrived on time. Would use Primrose again." - Susan D; 11 Apr 2013
"Service rating : Very disappointing. Ordered the product and paid for it. Received e-mail confirming dispatch. Following day received e-mail telling me it was out of stock and would be for a month, this is unacceptable as I had paid for the items. The responses from Primrose when I complained and looked for a replacement were cold and very minimal still waiting for an apology. Money should not be taken if a product is out of stock. This company need to learn some PR skills." - Allison S; 11 Apr 2013
"Service rating : excellent next day delivery would recommend primrose to family and friends" - John M; 11 Apr 2013
"A quick and fast delivery. I will definitely use you again." - C C; 11 Apr 2013
"Good speedy service." - Robert D; 11 Apr 2013
"Service rating : Unable to get through on line but telephone staff were very helpful." - Albert J; 11 Apr 2013
"Very efficient and helpful" - Pauline J; 11 Apr 2013
"Service rating : Price was good and delivery excellent" - Keith H; 11 Apr 2013
"Service rating : Items were well packed and arrived quickly, good seller" - Neville F; 11 Apr 2013
"The web site detail was excellent and the product was exactly what I was hoping for" - Colin T; 11 Apr 2013
"Service rating : Goods arrived before date expected and left as instructed" - Susan A; 11 Apr 2013
"Delivered on time and well packaged. Have applied to lawn - it has rained. Too soon to know if it is effective" - Penelope P; 11 Apr 2013
"Service rating : service good. delivery fast so fast driver hardly had time to stop" - Richard H; 11 Apr 2013
"good" - Keith S; 11 Apr 2013
"Service rating : Arrived fast. Sent it back as I needed something else in your range.
Swift response received to my email re returning it.
A return post bag & freepost label like JLP do would be nice." - David S; 11 Apr 2013
"Service rating : all ok" - Kenneth N; 11 Apr 2013
"Service rating : delivery quick -BIG plus point - they deliver quite happily to Northern Ireland unlike other companies who refused to deliver outside U K 1 - so thank you for that ! Jh" - Julie H; 11 Apr 2013
"Service rating : product received quickly." - Sarah G; 11 Apr 2013
"Great service" - Graham A; 11 Apr 2013
"Service rating : Very good goods came quickly" - Laura O; 11 Apr 2013
"Service rating : Excellent delivery service - delivered almost to the minute we were advised it would be. Ordering was good, with all the information we needed." - Roy R; 11 Apr 2013
"Service rating : v good value" - Peter M; 11 Apr 2013
"Service rating : VERY GOOD COMMUNICATION AND DELIVERY" - Stephen L; 11 Apr 2013
"Prompt and efficient" - Anthony K; 11 Apr 2013
"Service rating : prompt" - K J; 11 Apr 2013
"Service rating : Goods arrived quickly and are exactly what we were looking for." - David G; 11 Apr 2013
"Service rating : Good service and good product." - Phyu M; 11 Apr 2013
"Service rating : Everything arrived safely and well packed. I will be ordering some other goods soon. Full marks Primrose.
Thank you" - Ann J; 11 Apr 2013
"Service rating : Good description, product arrived in good condition, a little slow on delivery, but then again I send everything out to my customers on a 24 hours NWD courier service as standard; I expect the same for large purchases from others." - Mrs K; 11 Apr 2013
"Service rating : No problems - order processed efficiently" - Andrew A; 11 Apr 2013
"two seperate orders placed on seperate days, both deliveries arrived next day" - Paul C; 10 Apr 2013
"Service rating : My order was late as the items were out of stock. The were delivered before the new date given but too late for my mums birthday. Perhaps phone operators should no whats in stock before taking an order." - Alan W; 10 Apr 2013
"Arrived promptly and as ordered thank you" - Peter C; 10 Apr 2013
"Service rating : Very impresive service,won't hesitate to order from there again" - Christopher B; 10 Apr 2013
"Service rating : Superfast delivery" - Jackie H; 10 Apr 2013
"Service rating : Very good service, item arrived very quickly." - Morag W; 10 Apr 2013
"Service rating : very good prompt delivery" - Ken B; 10 Apr 2013
"Item was listed as In Stock and delivery would be 3 days. After 3 days passed I rang Primrose and was told items (due to number ordered were not in stock) and would be a further 3 weeks before delivery. I doubt wether I would have been notified of the fact had I not contacted them." - Joan W; 10 Apr 2013
"Service rating : Arrived very quickly" - Mike H; 10 Apr 2013
"willow fencing turned up the very next day, such good service, thank you.
*PERSONAL DATA REMOVED BY FEEFO* , Building contractors" - Richard B; 10 Apr 2013
"Service rating : excellent delivery time" - Jimmy M; 10 Apr 2013
"Service rating : quick service" - Dawn M; 10 Apr 2013
"Service rating : Excellent service would definitely order off them again" - Robert A; 10 Apr 2013
"Goods received promptly and were as expected." - Judith S; 10 Apr 2013
"Service rating : quick delivery" - Adam C; 10 Apr 2013
"Service rating : Prompt delivery, but not happy that the carrier left it outside the front door, next to the road, without checking round the back to see if anyone was there to accept delivery." - John R; 10 Apr 2013
"efficient delivery and quality price" - Barry N; 10 Apr 2013
"Quick delivery and very well packaged." - Jackie A; 10 Apr 2013
"Service rating : Great service, fast delivery and products at the right price. Will be using Primrose again very soon and recommending them to friends." - Melanie A; 10 Apr 2013
"Very quick delivery, excellent service especially as I had to find and order this in secret to replace one my grandson had broken." - Barbara P; 10 Apr 2013
"Service rating : Easy to order and prompt delivery" - Sarah N; 10 Apr 2013
"Service rating : Super quick delivery" - Steven C; 10 Apr 2013
"Service rating : orderd over holidays no problem" - David H; 10 Apr 2013
"Ordered before 3pm and came the following morning. Very good service" - Ann H; 10 Apr 2013
"Service rating : fast delivery" - Chris D; 10 Apr 2013
"Service rating : Customer service always respond swiftly and politely" - George C; 10 Apr 2013
"Service rating : First class service, received order next day." - Robert W; 10 Apr 2013
"Service rating : Arrived when it said it would" - Nora O; 10 Apr 2013
"Service rating : Ordered one day,delivered the next and we live on the coast in Pembrokeshire! We will definately use Primrose again." - Elizabeth C; 10 Apr 2013
"good service" - Michael S; 10 Apr 2013
"Service rating : Excellent service delivered the next day" - Sandra P; 10 Apr 2013
"Slow" - David M; 10 Apr 2013
"Very good service," - Jenny M; 10 Apr 2013
"Service rating : Very quick prompt delivery" - Adrianne P; 10 Apr 2013
"Service rating : Good" - Derek L; 10 Apr 2013
"Service rating : I could not fault the service of Primrose." - Stuart G; 09 Apr 2013
"Service rating : Fine" - Grahame J; 09 Apr 2013
"Service rating : GREAT SERVICE SENT ON TIME" - Thomas F; 09 Apr 2013
"Service rating : Part of my order was faulty, after advising Primrose replacement was sent straight away Thanks Primrose" - Robert H; 09 Apr 2013
"Service rating : Arrived as detailed" - Ruth N; 09 Apr 2013
"Service rating : good product" - Eric W; 09 Apr 2013
"Service rating : I appreciated communications from Primrose about delays in delivery." - Hilary R; 09 Apr 2013
"Service rating : quick delivery" - Christine A; 09 Apr 2013
"Fast service." - Graeme E; 09 Apr 2013
"Service rating : very fast service" - Michael B; 09 Apr 2013
"Service rating : The service was excellent, my product arrived on time after a notified delay for re-stocking." - Hugh M; 09 Apr 2013
"service was excellent, items were top quality better than I expected superb product
delivery was on time as arranged" - David P; 09 Apr 2013
"Service rating : I did have to phone Primrose for the length of the edging as this was not included in the online info. Otherwise all good." - Mrs F; 09 Apr 2013
"Service rating : Excellent service - goods arrived ahead of schedule!" - Janet S; 09 Apr 2013
"Speed of delivery & product excellent." - Natasha K; 09 Apr 2013
"Very impressed with next day delivery (free)." - Michael J; 09 Apr 2013
"Service rating : Order received quickly, good quality" - Tracey N; 09 Apr 2013
"Service rating : ordered and delivered within 12 hours - first class, will be back for more" - David B; 09 Apr 2013
"Service rating : very quick" - Jess S; 09 Apr 2013
"Service rating : good delivery sevice" - Jean C; 09 Apr 2013
"Service rating : Very prompt and efficient" - Kay J; 09 Apr 2013
"Bit disappointed you were initially out of stock" - Barry B; 09 Apr 2013
"Service rating : quick and prompt delivery service" - Mieczyslaw S; 09 Apr 2013
"Service rating : this company provided prompt service ..unfortunately the Post Office delivery was
very poor.. nevertheless.i have no complaints about Primrose" - Paul L; 09 Apr 2013
"Service rating : Fast and efficient service." - Gordon R; 09 Apr 2013
"Service rating : speedy delivery and polite service" - Joy M; 09 Apr 2013
"Will use you again if I need anything." - Terence B; 09 Apr 2013
"Very satisfied customer" - Glenys H; 09 Apr 2013
"Service rating : Prompt delivery, and very low delivery charge" - Euan G; 09 Apr 2013
"Service rating : Very fast delivery." - Sue L; 09 Apr 2013
"With a fast delivery" - Jeffrey M; 09 Apr 2013
"Not received my product yet!" - R W; 09 Apr 2013
"Service rating : Arrived quickly." - Robert S; 09 Apr 2013
"Service rating : Could not have been better." - David B; 09 Apr 2013
"All ok" - Tish J; 09 Apr 2013
"Service rating : excellent service" - Sharmaine R; 09 Apr 2013
"Service rating : The young lad looked up my previous order and used the details as I wanted anothe blind exactly the same as before to match, very helpful" - Marguerite T; 09 Apr 2013
"Service rating : easy to order and quick delivery" - Stephen L; 09 Apr 2013
"Fast delivery, great communication." - Matthew C; 09 Apr 2013
"Service rating : Delivery was prompt" - Christopher G; 09 Apr 2013
"Service rating : Excellent arrived next day as they said" - John F; 08 Apr 2013
"Service rating : No problemswith delivery even during a snow blizzard !" - Elaine S; 08 Apr 2013
"Service rating : OK" - Ian C; 08 Apr 2013
"Service rating : Everything worked out well, arrived on schedule" - David C; 08 Apr 2013
"Service rating : Good, well packaged." - Graham A; 08 Apr 2013
"Service rating : No-fuss, very prompt and efficient phone order - recommended" - Angela N; 08 Apr 2013
"Service rating : Was expecting a call back to confirm delivery to an alternate address however did not receive it but the delivery was actually as specified within 4 days so very happy." - Tracey S; 08 Apr 2013
"Service rating : Delivery was fast and package received in perfect condition." - Dawn P; 08 Apr 2013
"Very prompt delivery, an easy process right through." - Philip B; 08 Apr 2013
"Service rating : Fantastic easy to use website & excellent next day delivery service" - John G; 08 Apr 2013
"Service rating : This is the second time I have ordered Willow Hurdles from Primrose. The first order was covered in a white mould and several of the hurdles had broken branches in them. The delivery people were instructed to leave the hurdles in a side passage beside the house, out of sight and out of the way for the young family who live there. The hurdles were left in their driveway in full view for anyone who wanted to pinch them and in the way of the family car. Primrose assured me this would not happen again.
I chose to order a second time with Primrose as the hurdles would be uniform to go with those previously ordered for same garden, hoping, and promised, that the poor service would be a one off. Some branches of posts were again broken and once again the delivery, despite specific instruction was left propped against an expensive and delicate rose in the front drive, again in sight and blocking car drive." - Jonathan G; 08 Apr 2013
"As we placed a large order for ten items we thought we may be able to obtain a discount. However, we were told we could not have a discount which was a bit disappointing. Also, when the items were delivered, there was a sole delivery driver who asked if we had a fork lift he could use to unload. There wasn't so he had to unload the items on his own which wasn't great for him." - Lyn B; 08 Apr 2013
"Service rating : It came very quickly." - Monica H; 08 Apr 2013
"Service rating : Simpl, fast, efficient and would highly recommended!" - Wayne T; 08 Apr 2013
"Fantastic service. Pop up gazebo elivered next day. I reported a problem with a broken zip on the bag and it was replaced the next day." - Lisa D; 08 Apr 2013
"Delivered next day as said." - Jane C; 08 Apr 2013
"It was good value for £ 50.00. But your advertising was incomplete, and slightly deceptive. Nothing was said about wind in the advertising for the budget (3m x 3m) marquee. But when it arrived, it then said' should not be used in wind'. It also described it as a gazebo.
It has been very difficult to hold down, even in a light wind. It needs the ground bars, but you do not seem to supply them for a 3m x 3m marquee." - John N; 08 Apr 2013
"Service rating : order delayed due to wait for supplier, but kept informed of progress throughout" - Peter S; 08 Apr 2013
"Service rating : Great" - Simon B; 08 Apr 2013
"Service rating : Fine." - Joyce B; 08 Apr 2013
"Service rating : Extremely prompt service." - Julia M; 08 Apr 2013
"Service rating : good service" - Gary C; 08 Apr 2013
"Straightforward ordering process and quick delivery." - Kenneth B; 08 Apr 2013
"Service rating : Fast delivery and good price" - Mike S; 08 Apr 2013
"Service rating : We simply ordered online and didn't contact customer services." - Aw M; 08 Apr 2013
"Service rating : Very speedy" - Bob W; 08 Apr 2013
"Service rating : the item arrived early, & was well packed." - Elise A; 08 Apr 2013
"Service rating : good all round service" - Gary H; 08 Apr 2013
"Service rating : No complaints" - Brian M; 08 Apr 2013
"first class service, kept well informed of order progress" - Terrence H; 08 Apr 2013
"Service rating : Ordered Monday, arrived Tuesday as stated. No complaints." - Sheila M; 08 Apr 2013
"I placed the order and the goods were delivered as promised. Exemplory" - David B; 08 Apr 2013
"Service rating : Next day delivery is excellent." - Henry T; 08 Apr 2013
"Excellent service, quick and efficient, a pleasure to deal with." - Cath D; 08 Apr 2013
"Service rating : Easy to order. I added a note to say when I would be in and whether it was coincidence or not, they delivered on this day." - Julie C; 08 Apr 2013
"Service rating : Prompt delivery. easy to use web site and straight forward ordering." - Joan C; 08 Apr 2013
"Service rating : great service - very pleased" - David L; 08 Apr 2013
"Service rating : Very good service" - Alice B; 08 Apr 2013
"excellent service. delivered when stated. would use primrose again." - Patricia H; 08 Apr 2013
"Service rating : Service was excellent although delivery charge on website is misleading ie USUALLY £4.95 for UK mainland - eh ! - Reading area probably. Delivery to Glasgow area was £14.95. This was the only disappointment in purchase." - Maureen A; 08 Apr 2013
"Service rating : Very pleased, prompt, courteous service." - Sara P; 08 Apr 2013
"Service rating : The website was very clear and easily understood and the delivery of the goods was excellent." - Andrea S; 08 Apr 2013
"Service rating : First time customer of Primrose and a very satisfied customer and my gloves were delivered the very next morning, brilliant!" - Raymond C; 08 Apr 2013
"Very good service" - Desmond M; 08 Apr 2013
"Service rating : Very quick delivery" - Maureen G; 08 Apr 2013
"Service rating : The item arrived damaged and they did not want to send me a replacement due to their ‘company policy’ until I reminded them of my consumer rights. Poor customer service, i spent most of my day arguing with them until i got a replacment part sent to at no extra cost." - Kevin Y; 08 Apr 2013
"Service rating : ." - Derek G; 08 Apr 2013
"Service rating : a1" - Allan J; 08 Apr 2013
"Service rating : not long at all, good service" - Mandy H; 08 Apr 2013
"Service rating : Arrived on time" - Diane N; 08 Apr 2013
"Service rating : Quick Delivery." - M N; 08 Apr 2013
"Service rating : Easy to use website and extremely fast delivery!" - Shoana T; 08 Apr 2013
"Service rating : Prompt Delivery" - Chris S; 08 Apr 2013
"Service rating : /" - John R; 08 Apr 2013
"Service rating : Love Primrose. Would recommend every time." - Karen D; 08 Apr 2013
"Service rating : Excellent service and super fast delivery. Couldn't have been easier." - Caroline P; 08 Apr 2013
"Service rating : The communication was great, but due to lack of stock it took a while to arrive." - Nichola M; 08 Apr 2013
"Service rating : Good quality product as described, delivery fast and convenient" - Kay Z; 08 Apr 2013
"Service rating : Prompt delivery" - Kathleen J; 08 Apr 2013
"speedy delivery" - Tong W; 08 Apr 2013
"Very good price & delivered the next day!" - Antony J; 08 Apr 2013
"Service rating : Fast delivery" - Lynda S; 08 Apr 2013
"Service rating : delivery was quick and in time stated" - Wendy A; 08 Apr 2013
"goods arrived promptly" - Tony H; 08 Apr 2013
"Service rating : Couldn't believe how quickly it arrived - next morning. Brilliant. Could have done with a quick call to let us know, though, as we didn't expect it to be so soon and may have gone out and missed it!" - Pippa R; 08 Apr 2013
"Service rating : Expensive pots but worth every penny.
I bought one 8 years ago and it still looks brand new. Pots arrived next day as promised" - Laura S; 08 Apr 2013
"gOODS RECEIVED PROMPTLY" - Joan L; 07 Apr 2013
"Service rating : good friendly service" - Paul L; 07 Apr 2013
"Service rating : The service was first class and the delivery was very quick ." - David F; 07 Apr 2013
"Service rating : Arrived in good time" - Susan I; 07 Apr 2013
"Service rating : Well packaged, quickly dispatched, good communications" - Helen M; 07 Apr 2013
"Service rating : good delivery service at £4 95 good value and fast" - Sandra D; 07 Apr 2013
"Service rating : servce was quick" - Normah P; 07 Apr 2013
"Service rating : Correct article delivered on time. Perfect!" - Michael S; 07 Apr 2013
"Had to wait longer than hoped for supplies - but they did inform me of the delay. Communication good." - Jayne E; 07 Apr 2013
"Fantastic delivery service - arrived so quickly - thanks" - Mr F; 07 Apr 2013
"Service rating : Great service, prompt, and correct" - John R; 07 Apr 2013
"Service rating : Excellent though it was only a simple purchase, of course." - John M; 07 Apr 2013
"Service rating : Delivery was fast and packaging very good. Difficult things to wrap and keep safe, but Primrose did it." - Mrs M; 07 Apr 2013
"Service rating : Order was dispatched promptly" - P S; 07 Apr 2013
"Service rating : Arrived on time." - Alic B; 07 Apr 2013
"Service rating : Very good" - Hayley H; 07 Apr 2013
"Service rating : Thanks for fast delivery." - Olive D; 07 Apr 2013
"Service rating : Ordered Sunday evening, arrived Tuesday morning. Very well packaged. A very good deal and excellent service. Can't fault Primrose and will be more than happy to deal with them again." - Val G; 07 Apr 2013
"Service rating : Prompt delivery." - Mrs S; 07 Apr 2013
"Service rating : would have liked a contact before actual delivery" - Lewis W; 07 Apr 2013
"Service rating : I was kept fully informed about delays in shipment" - Julia G; 07 Apr 2013
"Service rating : *****" - Will N; 07 Apr 2013
"Service rating : arrived in good time" - Helga R; 07 Apr 2013
"Arrived promptly, no problems" - Christine T; 07 Apr 2013
"Service rating : ITEM ARRIVED ON TIME AS ADVISED." - Geoffrey W; 07 Apr 2013
"Service rating : excellent" - Stephen Q; 07 Apr 2013
"Service rating : Amazingly quick delivery & very well packaged. Great service." - Catherine L; 07 Apr 2013
"excellent price and speedy delivery" - Marie G; 07 Apr 2013
"Service rating : I received 2 planters as ordered. They were taped together and one box was crushed and had been opened but I don't think anything is missing until I have managed to assemble it" - Eamon J; 07 Apr 2013
"Service rating : Best delivery service from any order as I was given a time and day for arrival. It arrived well packed very shortly after I placed the order. I would use them again." - John R; 07 Apr 2013
"Good service - product as expected" - Sarah L; 07 Apr 2013
"Service rating : Very happy with service." - Michael W; 07 Apr 2013
"Service rating : Great quality and pricing backed up with easy to use sevice and quick delivery.I'm a landscape gardener and rely on trustworthy suppliers." - Richard H; 07 Apr 2013
"Very prompt and efficient!" - Geraldine M; 07 Apr 2013
"Service rating : Arrived promptly and in good order. One size bigger than ordered but that means I can get a pair of silk liners in!" - Mary H; 07 Apr 2013
"Service rating : At my ripe old age I should know that cheap is dear! The instructions are obviosly compiled and printed in some far off land! The four side sheets are not cut large enough to cover the width between the legs! Not enough thought has gone into how these side sheets hang as the top hem and therfore the velcro fixings are in a strait line but ofcourse the main structure is of a criss cross constuction which does not form a strait line. I could go on but I feel it would be a wast of time. Just to finish, delivery was all as promised." - Alan N; 06 Apr 2013
"Service rating : very quick service" - Alfred M; 06 Apr 2013
"Good delivery service and communication throughout." - Nigel W; 06 Apr 2013
"Service rating : Delivered ahead of advised date with no fuss or complications and all in good conition. Cant ask for more." - Dennis C; 06 Apr 2013
"Service rating : Very good" - Caroline P; 06 Apr 2013
"The goods have not yet been received" - Ray M; 06 Apr 2013
"Goods ordered were out of stock, however they did arrive when I was told they would." - Gill W; 06 Apr 2013
"excellent" - Christine C; 06 Apr 2013
"Service rating : First class." - Mr G; 06 Apr 2013
"Service rating : good" - Philip M; 06 Apr 2013
"Service rating : Quick Delivery - Thank You" - John W; 06 Apr 2013
"Service rating : First class" - Lesley U; 06 Apr 2013
"Service rating : ordered twin pack of real wax candles on arrival one was broken phoned up primrose and got replacement sent out immediately no problem" - Ruth M; 06 Apr 2013
"Service rating : Couldn't be better" - Vera E; 06 Apr 2013
"Service rating : The order arrived exactly when promised." - Josephine S; 06 Apr 2013
"Very quick delivery and good quality products, thanks" - Stephen H; 06 Apr 2013
"Service rating : Out of stock when I ordered, but kept me up to date with the delivery time, would definitely use Primrose again." - Lynn T; 06 Apr 2013
"Excellent service, ordered one day all arrived the next ... Thank you , would recommend" - Vanessa F; 06 Apr 2013
"Service rating : Delivered promptly with no problems, would use them again" - David C; 06 Apr 2013
"Very good service but had to pay over the phone as I could not create an account on line was asking me to logon although I was a new customer." - Dorian S; 06 Apr 2013
"Service rating : goods sent as requested, no problems" - Elizabeth Y; 05 Apr 2013
"Service rating : Both items came within 2 days" - Steve K; 05 Apr 2013
"Service rating : very good" - David B; 05 Apr 2013
"Service rating : Arrived quickly." - Frances S; 05 Apr 2013
"Service and Delivery as promised" - David H; 05 Apr 2013
"Service rating : very good items the rat mouse protector seemed to work very well. not heard any scratching at all." - Gary H; 05 Apr 2013
"Service rating : Easy to use website. Items delivered quickly." - Philip B; 05 Apr 2013
"On time and very good delivery service!" - Gabriele G; 05 Apr 2013
"Service rating : Delivered promptly" - Lynne H; 05 Apr 2013
"Service rating : Fast, efficient and easy." - Katie K; 05 Apr 2013
"you did what it said on tin well done" - Trevor R; 05 Apr 2013
"Service rating : Delivery as promised on time. Package damaged but suspect not in transit; goods OK" - Thomas T; 05 Apr 2013
"Service rating : ordering system straight forward and package delivered within two days - very good service." - James G; 05 Apr 2013
"Service rating : Quick service goods as promised" - W A; 05 Apr 2013
"Service rating : Had a problem at the checkout order would not go through, contacted Primrose by phone and they quickly completed order for me." - Kenneth S; 05 Apr 2013
"Service rating : good" - Pauline T; 05 Apr 2013
"Unfortunately the item was supplied with more bolts than necessary but one nut too short. Otherwise very good product." - George C; 05 Apr 2013
"excellent delivery time" - Keith A; 05 Apr 2013
"Service rating : Slight delay in delivery, although I was kept well informed and it didn't cause a problem." - Emma H; 05 Apr 2013
"Service rating : Ordering and delivery was quick and easy. Also ordered the galvanised base and staging as optional extras." - Jane F; 05 Apr 2013
"Service rating : Super fast delivery" - Miss H; 05 Apr 2013
"Service rating : Very fast delivery ." - Brenda D; 05 Apr 2013
"Service rating : Easy to order. Prompt next day delivery." - Gillian C; 05 Apr 2013
"Very quick and regular updates on delivery status. Even an estimated delivery time within a specified hour." - Daphne M; 05 Apr 2013
"Service rating : Delivered promptly, Good price, appears to work OK from the Box." - Richard B; 05 Apr 2013
"Service rating : Quick delivery" - James D; 05 Apr 2013
"arrived very quickly" - F M; 05 Apr 2013
"Service rating : The order was processed quickly and arrived in good time" - Susan A; 05 Apr 2013
"PROMPT DELIVERY" - Christopher P; 05 Apr 2013
"Service rating : Product was delivered swiftly, and was well packed." - Graham M; 05 Apr 2013
"Service rating : top seller, item arrived quicker than a bullet." - William M; 05 Apr 2013
"Service rating : Poor, goods arrived in battered condition and broken" - Alan D; 05 Apr 2013
"Service rating : next day delivery" - Stephanie G; 05 Apr 2013
"Arrived earlier than expected" - Denis W; 05 Apr 2013
"Service rating : Very good and very helpful." - T H; 05 Apr 2013
"Service rating : Hassle free purchasing!" - Norman I; 05 Apr 2013
"Service rating : QUick and efficent" - John B; 05 Apr 2013
"Service rating : Good communication in respect of availability" - Mr G; 05 Apr 2013
"Service rating : yes service good arrived when they said it would." - John W; 05 Apr 2013
"Service rating : delivered as specified" - Roger T; 05 Apr 2013
"Great service. Prompt delivery." - Simon C; 05 Apr 2013
"Got just what we asked for" - C H; 05 Apr 2013
"Service rating : Very prompt service with up to date e-mails on when the product would be arriving" - Tony F; 05 Apr 2013
"Service rating : Unsure yet because there has been a mix up between me and the delivery driver. The item is going to be delivered again so hopefully all will be well. I hope so because the website has other items we would want to buy in the future" - Bruce H; 05 Apr 2013
"Service rating : Fine" - Ivan J; 05 Apr 2013
"Service rating : Fast delivery" - Kathryn S; 05 Apr 2013
"Service rating : Great" - Pauline C; 05 Apr 2013
"I was very disappointed to learn that the product was out of stock, despite being shown as in stock on the website. It was only when I rang after 4 days to enquire about delivery that I was told of this. The site was still showing as in stock at that point!" - Anthony B; 05 Apr 2013
"Good service by phone and website. Product excellent and delivery verry efficient." - David C; 05 Apr 2013
"Service rating : Shown as 'in stock' on website, once ordered told the pots were out of stock for a month. Re ordered a month later, after pots were showing as 'in stock' again, told they were still out of stock for another two weeks." - David I; 05 Apr 2013
"Service rating : Very helpful and friendly service" - Praveena C; 05 Apr 2013
"Service rating : Delivery was the next day which was brilliant." - Ann C; 05 Apr 2013
"Excellent service delivered on time,pack rearly well" - Eileen C; 05 Apr 2013
"Item well packaged and prompt delivery - thank you" - Ronald J; 05 Apr 2013
"Service rating : Arrived quickly" - Michael B; 05 Apr 2013
"excellent service" - Benjamin S; 05 Apr 2013
"Service rating : good" - C W; 05 Apr 2013
"Excellent service it was here next day I will use Primrose for most of my garden products." - Ron T; 05 Apr 2013
"Service rating : Great service as always." - Sonya N; 05 Apr 2013
"Service rating : speedy delivery and customer services were excellent when we found a broken part" - Wendy C; 04 Apr 2013
"Service rating : faultless" - Paul B; 04 Apr 2013
"Service rating : Goods were delivered earlier as requested and were professional and helpful throughout. Highly recommended." - Laura C; 04 Apr 2013
"Service rating : Service was very good and so was the delivery,very pleased.thanx.mrs rowley." - Irene R; 04 Apr 2013
"Easy to order and came on the given day." - Janet C; 04 Apr 2013
"Service rating : Excellent service" - Roderic T; 04 Apr 2013
"Service rating : Online purchase was simple and straightforward; shipping was quick and well packaged for protection." - Joelle M; 04 Apr 2013
"Service rating : The service was excellent, can not fault it." - Alan S; 04 Apr 2013
"Service rating : We like what we purchased - and so do the Birds!" - W B; 04 Apr 2013
"Service rating : fast and efficient" - Janet F; 04 Apr 2013
"Service rating : Splendid, really fast." - Jill D; 04 Apr 2013
"Service rating : service was ok and prompt." - M C; 04 Apr 2013
"Service rating : VERY PLEASED WITH MY PURCHASE, NO PROBLEM WITH ASSEMBLY CELABRATED BY LIGHTING SOME SMALL LOGS AND ENJOYING A GLASS OF WINE ON THE PATIO. ALSO DELIVERED THE DAY I REQUESTED" - Albert N; 04 Apr 2013
"very good, super fast" - Jürgen K; 04 Apr 2013
"I like a tracking service, dtd'nt get one.." - Brian.chetman C; 04 Apr 2013
"Service rating : excellent service, good communications and swift delivery" - Grace M; 04 Apr 2013
"Well worth the money" - Wilfred W; 04 Apr 2013
"A prompt and first class service. Many thanks. GJ." - Geoff J; 04 Apr 2013
"Service rating : Very efficient and speedy delivery." - Linda S; 04 Apr 2013
"Service rating : very quick!" - Steven R; 04 Apr 2013
"Delivery was very quick. Thank you" - Margaret L; 04 Apr 2013
"Service rating : The packing was very good.
Delivery was quick." - Mary S; 04 Apr 2013
"Service rating : Prompt delivery, well packaged, no problems with payment online" - Elisabeth M; 04 Apr 2013
"Service rating : Received, as promised, the next day." - Chris S; 04 Apr 2013
"Service rating : efficient - no problems with delivery etc..." - Peter S; 04 Apr 2013
"great" - Mrs N; 04 Apr 2013
"Service rating : I was pleased with the prompt delivery of the product, which arrived intact & in perfect condition" - Paul M; 04 Apr 2013
"Service rating : Greenhouse was sent without instructions and it took a week to get them after several calls" - Gerald C; 04 Apr 2013
"Service rating : Prompt." - Graham S; 04 Apr 2013
"Service rating : A quick delivery in two parts" - Alan A; 04 Apr 2013
"Service rating : great service! delivered early next day. thanks" - George B; 04 Apr 2013
"All great, very good service throughout." - Colin B; 04 Apr 2013
"excellent speedy delivery" - Sarah P; 04 Apr 2013
"The delivery notifications were excellent, with an e-mail arriving specifying the actual hour of delivery on the day." - Chris L; 04 Apr 2013
"Service rating : From beginning to end the on line experience was excellent. Placed the order at 11.00am and received the next day at 10.00am." - Maureen W; 04 Apr 2013
"Service rating : Amazing, arrived the following morning after ordering. Thank you!" - Bernice T; 04 Apr 2013
"quick" - Joanne D; 04 Apr 2013
"Service rating : Very good service." - Gary W; 04 Apr 2013
"Service rating : Great service and great helpful staff." - Colette P; 04 Apr 2013
"Service rating : Arrived when expected no hassle" - Sharon L; 04 Apr 2013
"The servie was excellent - goods arrived 23 hours after I put my order in. Now, you couldn't ask better than that!" - Sandra B; 04 Apr 2013
"Service rating : Quick delivery and excellent well made products" - P G; 04 Apr 2013
"Service rating : Only half my delivery arrived. Driver had no idea what he was supposed to be delivering where." - Victoria N; 04 Apr 2013
"Service rating : Very fast delivery" - David S; 04 Apr 2013
"Service rating : The goods were delivered very promptly" - R J; 04 Apr 2013
"Service rating : No problem with Primrose good phone service only do not take VAT off for Guernsey and extra postage for next day delivery but still took 3 days." - Dave W; 04 Apr 2013
"Service rating : Arrived within 24 hrs as promised." - Hazel J; 04 Apr 2013
"Service rating : Excellent service. Prompt delivery." - Barrie P; 04 Apr 2013
"Service rating : Very good, and prompt service!" - Daniel C; 04 Apr 2013
"Service rating : GREAT SERVICE" - Kevin H; 03 Apr 2013
"very good arrived in 2 days" - Derek V; 03 Apr 2013
"Service rating : Delivered in super quick time." - John C; 03 Apr 2013
"Poorly packed; 3 of the 12 Prikka strips were sticking out when delivered and the ends broken off." - Oliver R; 03 Apr 2013
"Service rating : Arrived promptly" - Irene L; 03 Apr 2013
"Service rating : Happy thank u" - Anthony W; 03 Apr 2013
"V.quick." - Alan A; 03 Apr 2013
"Service rating : fast and efficent service will recommend to my friends and nieghbours" - Steve P; 03 Apr 2013
"Service rating : Good web site, easy to order, excellent, quick delivery." - Ann A; 03 Apr 2013
"Service rating : Arrived the next day" - Ken N; 03 Apr 2013
"EXCELLENT SERVICE,GREAT PRODUCT." - Garry S; 03 Apr 2013
"order arrived the next day brill !!!" - Jeffrey H; 03 Apr 2013
"Service rating : excellent" - Stuart B; 03 Apr 2013
"Service rating : very quick, got the items by return, no worries" - Trevor W; 03 Apr 2013
"Service rating : Extremely fast efficient service" - Geoff K; 03 Apr 2013
"Service rating : fast and efficient" - Debbie M; 03 Apr 2013
"Couldn't be better" - Anne M; 03 Apr 2013
"Service rating : Excellent service" - Gordon H; 03 Apr 2013
"Service rating : Excellent communication and fast delivery" - J A; 03 Apr 2013
"Service rating : quick delivery" - Michael C; 03 Apr 2013
"Service rating : Arrived very quickly. Brilliant!" - Michael W; 03 Apr 2013
"Service rating : very promt and secure delivery." - Peter W; 03 Apr 2013
"Service rating : Kept me informed of stock problems and delivery delays. Very securely packaged so no damage to products. Very pleased with quality and price of items." - Karen R; 03 Apr 2013
"Service rating : Prompt delivery, exactly as instructed (where to leave it if I were out)" - Lais H; 03 Apr 2013
"Service rating : dlivered opn time and in good order." - Mr J; 03 Apr 2013
"Service rating : Your service was quick reliable" - Dawn C; 03 Apr 2013
"Service rating : first class delivery service as usual" - Leonard E; 03 Apr 2013
"Service rating : Can't fault it." - Cheryl D; 03 Apr 2013
"Service rating : Fast service" - David H; 03 Apr 2013
"Was told when placing order that goods would be delivered between 3-5 days but had to chase the order after a week and was told it would be with me the following day but nothing appeared. It was finally delivered the day after that - a week and a half after placing the order." - S C; 03 Apr 2013
"Delivery was fast but came in three separate deliveries. No delivery note and no information on what is being delivered when. We thought some items were missed off the delivery at first. Had to E mail Primrose to get information.
Also delivery guys did not follow instructions on delivery. Just left the goods in the front garden rather than as requested." - James H; 03 Apr 2013
"Service rating : Delivered next day." - Graham T; 03 Apr 2013
"Service rating : Delivery was within 48 hours of ordering, we couldn't hope for better." - Anne A; 03 Apr 2013
"Service rating : Very prompt service, just a shame item was broken." - Tracy T; 02 Apr 2013
"Service rating : Received the product on time , package was broken they should perhaps take more care in shipping as parts may have been lost." - Terence B; 02 Apr 2013
"The parcel arrived earlier than expected!" - Mrs ; 02 Apr 2013
"Service rating : very pleased and the delivery was really fast" - Rita W; 02 Apr 2013
"Service rating : We've built the pond but not got any water in it yet and haven't set up the water feature. But the products look of good quality and were easily put together.
This is the second time we have used Primrose and I couldn't be more pleased. Your website is excellent as is your service and it is very refreshing to find a company who are happy to sell and more importantly DELIVER to the Channel Islands without charging an arm and a leg. 10 out of 10 very happy thank you." - Julie W; 02 Apr 2013
"Service rating : order was delivered promptly and exactly as advertised" - Simon S; 02 Apr 2013
"just what I wanted and although out of stock item was delivered when I was advised" - Deirdre G; 02 Apr 2013
"Service rating : Arranged to be left in back garden but got some unidentified person sign for it, was keft on the front garden in site. asked all my neighbours bur have said it was not them. One panel is damaged - waiting for primrose to get back to me." - Philippa H; 02 Apr 2013
"Service rating : Prompt delivery." - Karen H; 02 Apr 2013
"Service rating : Excellent service and quality" - Claire M; 02 Apr 2013
"Delivery was within 3-5 working days" - Linda D; 02 Apr 2013
"Service rating : Very good." - Carolyn W; 02 Apr 2013
"Service rating : In your catalogue,liked it, bought it. Say no more....." - Norman G; 02 Apr 2013
"Service rating : Quick delivery" - Kathryn H; 02 Apr 2013
"Service rating : came next day very good" - Jose P; 02 Apr 2013
"Service rating : Great service,very quick delivery." - Andrew G; 02 Apr 2013
"Service rating : Quick and easy transaction and excellent delivery speed." - Lee M; 02 Apr 2013
"Service rating : Excellent service" - Marlene M; 02 Apr 2013
"Service rating : Arrived really quickly, well packaged." - Ruth N; 02 Apr 2013
"Service rating : Good service from start to finish." - Elaine M; 02 Apr 2013
"Service rating : Good communication about expected delivery date. Good prices and easy to use website" - Cally M; 02 Apr 2013
"Service rating : arrived in time" - Sally R; 02 Apr 2013
"Service rating : Kept informed the entire time. good." - Julie M; 02 Apr 2013
"Service rating : Helpful online chat system to check details before ordering. Delivery within the timescale stated." - Suzanne D; 02 Apr 2013
"Service rating : Good service no problems." - Isobel R; 02 Apr 2013
"Service rating : received in good condition" - Christina M; 31 Mar 2013
"Service rating : good service" - Robert R; 31 Mar 2013
"Service rating : Very pleased." - Sue B; 31 Mar 2013
"Service rating : Seems very good" - Ann C; 31 Mar 2013
"Quick good quality service will use your site again ." - D S; 31 Mar 2013
"Service rating : The product arrived quickly and was as described." - Dr V; 31 Mar 2013
"Service rating : Couldn't fault the service at all" - C S; 31 Mar 2013
"Service rating : efficient mail order" - Joanna J; 31 Mar 2013
"Service rating : Ordered this as a birthday present, ordered on a Friday morning as birthday was on a Saturday, but delivery was not until the Monday evening. Primrose obviously don't class Saturday's as working days. Other than this very happy with the service and will be using them again." - Roy D; 30 Mar 2013
"Service rating : very good i was kept informed" - Alan B; 30 Mar 2013
"Service rating : I ordered the gazebo and it arrived within a couple of days. Good service" - Jane S; 30 Mar 2013
"Service rating : The service is excellent." - Dorothy B; 30 Mar 2013
"Service rating : Delivered on time. Unhelpful delivery man. Left greenhouse leaning against guttering rather than in garage as requested. Gutter now leaking! No guarantee form. Please send the 10 year guarantee as stated." - Audrey B; 30 Mar 2013
"Service rating : very quick service" - Ann P; 30 Mar 2013
"Service rating : Delivery on time. No response to two emails asking for missing parts. Had to phone in then wait for response from manufacturer. Manufacturer response positive." - Max C; 30 Mar 2013
"items dispatched and delivered promptly and efficiently" - Dorothy S; 30 Mar 2013
"Service rating : Service cannot be bettered. Telephone skills first class Delivery first class
Will use them everytime we are in need of their products" - William H; 30 Mar 2013
"Service rating : I ordered the pre formed reef pond and it was delivered the next day. We were out when delivery was made, however it was left at the back of the house. Very good service one which we will without doubt use again." - Michael I; 30 Mar 2013
"Service rating : quick and easy to deal with" - Rosemary M; 30 Mar 2013
"Service rating : excellent" - Tina S; 30 Mar 2013
"Service rating : v good" - M C; 30 Mar 2013
"Service rating : came next day on the slot" - Mr R; 30 Mar 2013
"Service rating : Response as stated on the tin!" - Ray L; 30 Mar 2013
"Service rating : By return of post next day - brilliant service" - Len P; 30 Mar 2013
"Service rating : Delivered really quickly as advertised" - Matthew D; 30 Mar 2013
"Service rating : fast efficient service" - Chris D; 29 Mar 2013
"Service rating : Initially they said the item was out of stock and there would be a considerable delay in posting them, but they arrived within 2 weeks." - Duncan B; 29 Mar 2013
"Quick and efficient service." - Robert S; 29 Mar 2013
"Service rating : quick delivery but packaging damaged large hole 6 inches long 2 inches wide. Fortunately there was no damage to the bench." - James C; 29 Mar 2013
"Would recommend it to friends ." - Tendai C; 29 Mar 2013
"Service rating : ordered and delivery the following day." - John R; 29 Mar 2013
"Service rating : Really quick delivery." - Stuart M; 29 Mar 2013
"Service rating : Excellent, fast, efficient service, order received OK." - C J; 29 Mar 2013
"Service rating : Excellent service. Delivered on time. Not yet erected but all items appear good" - Colin P; 29 Mar 2013
"Service rating : good service" - Ian H; 29 Mar 2013
"Service rating : EXCELLENT SERVICE" - Daphne T; 29 Mar 2013
"Excellent, I made two orders and both items arrived overnight. thanks" - Barry W; 29 Mar 2013
"I saw this log store on the Primrose web site and it was just what I wanted so went ahead and ordered it and all was going well they took my money and confirmed the order and the next thing I got an e mail to say it could not be supplied and would I like something else or a refund which I got. In my opinion this should have been removed from their web site if they had stopped selling this item." - Edward G; 29 Mar 2013
"Very quick service" - Christopher W; 29 Mar 2013
"Service rating : Delivered within time frame given. Had expected a flat pack but planter was delivered constructed. Only required trellis to be bolted in. Holes for bolts not pre drilled. Needs a long drill. Had to use old brace and bit as modern power tools did not have long enough drill bit. Delivery company sent one small man. Item is heavy, I was at home to help. My wife is not strong enough to help. Delivery driver could not manage on his own." - William E; 29 Mar 2013
"very good service-quick delivery" - Mark P; 29 Mar 2013
"Service rating : satisfactory" - Roberta W; 29 Mar 2013
"Service rating : Keeping in touch after the order and follow up e-mails were good" - June K; 29 Mar 2013
"excellent sppedy delivery" - Stewart S; 29 Mar 2013
"Service was quick and easy" - Gerrard K; 29 Mar 2013
"Service rating : The item arrived as promised and was well packed." - Derek B; 29 Mar 2013
"I think the products are absolutely top quality and yet the prices are so low. Fantastic value all round. Yours sincerely. B Holden." - Bruce H; 29 Mar 2013
"Service rating : The service was really good!!" - Jane W; 29 Mar 2013
"Service rating : Easy ordering and very fast delivery" - Lesley A; 29 Mar 2013
"excellent delivery to cold for gardening so not used products!" - M A; 29 Mar 2013
"Service rating : received email order despatched not yet received as out of stock probably receive order late april" - Richard A; 29 Mar 2013
"Excellent." - Mary A; 29 Mar 2013
"The bench was ordered in december as a Christmas present for my son and has only just arrived, the date of delivery having been changed twice" - Barbara H; 29 Mar 2013
"Service rating : Just nothing to complain about - everything as promised." - Avril N; 29 Mar 2013
"used primrose before ---good service and prices." - John H; 29 Mar 2013
"Prompt courteous service and no problem with returning item. Veryeasy to do business with." - Mike C; 29 Mar 2013
"Hav`nt actually opened the box yet, have put in the shed with the rest of my water features and will put out in the garden once the risk of frost is passed. What i am very impressed with is the postage charge. Considering i live thirty miles north of Inverness....where a lot of companies wont even deliver to.....or charge us a fortune......the size and weight of box....£4.50 charge is superb. Will have no hesitation in ordering again from you. Thanks for everything." - Derick G; 29 Mar 2013
"Service rating : prompt service" - Rosemary S; 29 Mar 2013
"Service rating : Service was good, an email to say it had been dispatched would have been helpful but we were in for delivery." - June M; 29 Mar 2013
"good website, prompt delivery" - Reuben F; 29 Mar 2013
"Fast and effcient" - Alan H; 29 Mar 2013
"Service rating : First class. Prompt and efficient." - M G; 29 Mar 2013
"Service rating : pretty good" - Christopher P; 29 Mar 2013
"All delivery correspondence referred to one order/one delivery. It was in fact delivered in two lots on two different days. Not a problem with this just poor communication about what was actually happening." - Lance D; 29 Mar 2013
"Service rating : the bench was initially out of stock and I wasnt informed about this until after my payment had been taken. I was a little concerned as it was a few weeks after orginial delivery date I received the bench. However I was kept updated via email. so overall it was good service." - Sarah F; 29 Mar 2013
"Service rating : The barrels were delivered promptly and the delivery man was very polite and helpful." - Heather L; 29 Mar 2013
"Service rating : Prompt and eficient" - Richard J; 28 Mar 2013
"Service rating : Arrived when expected" - Catherine C; 28 Mar 2013
"Service rating : Very pleased" - Helen W; 28 Mar 2013
"Service rating : The delivery was as described and on time" - Mrs L; 28 Mar 2013
"Service rating : Very quick delivery" - Rosalind A; 28 Mar 2013
"Service rating : quick service" - Gillian B; 28 Mar 2013
"It was easy to find what I wanted online, to be able to compare items and to be able to order. The items arrived quickly and in good condition." - Becky G; 28 Mar 2013
"Service rating : Very straightforward and swift service. Next day delivery as promised with no problem. Excellent!" - Angela M; 28 Mar 2013
"Service rating : Excellent service. However instructions leave a great deal to be desired!" - Barbara P; 28 Mar 2013
"Service rating : Excellent speedy delivery." - Glenn G; 28 Mar 2013
"Very quick, efficient service. Thanks." - Diane A; 28 Mar 2013
"first class service would recommend to all my friends" - F C; 28 Mar 2013
"Service rating : Arrived later than I was told about 10 days" - Susan P; 28 Mar 2013
"Service rating : Product left by garage as asked.Would have been nice to have card thru' letter box to let us know it had been delivered.Its not a hugh package for someone to walk off with.We were in when product delivered but did not hear knock or ring!." - Harry D; 28 Mar 2013
"Service rating : Excellent service would shop with Primrose again" - Michael T; 28 Mar 2013
"Service rating : Excellent customer service, it's a pity that the product is so poorly made." - Richard F; 28 Mar 2013
"Service rating : Next day delivery as expected" - Roger I; 28 Mar 2013
"Service rating : Was told that they would arrive about 5 days after placing my order but they actually came the next day - lucky I was in!" - L B; 28 Mar 2013
"Service rating : Delivered very quickly and well packaged" - Neil R; 28 Mar 2013
"Service rating : Very good service." - Mr T; 28 Mar 2013
"Service rating : very good service, delivery times were good. slightly confusing on website as items were in and out of stock every day so had to phone to check delivery day." - Allison T; 28 Mar 2013
"Service rating : Very fast delivery. No problems." - Jennifer B; 28 Mar 2013
"Service rating : ..." - S W; 28 Mar 2013
"Service rating : Was very pleased with service." - Mairia D; 28 Mar 2013
"First class service with the goods arriving in two days." - Peter H; 28 Mar 2013
"Service rating : Fast delivery" - Marion G; 28 Mar 2013
"Service rating : Prompt and efficient service. Many thanks." - John D; 28 Mar 2013
"Service rating : As ever prompt delivery" - Michael B; 28 Mar 2013
"Service rating : Very quick response, received goods within 24 hours." - Peter W; 28 Mar 2013
"Service rating : Product came the very next day free of delivery charge which i feel is an excellent service." - Mary C; 28 Mar 2013
"The sevice was very good...Thankyou.." - Brendan M; 28 Mar 2013
"Service rating : Very fast delivery" - Ian K; 28 Mar 2013
"Service rating : Sevice fasr and efficient - would use again" - Julie H; 28 Mar 2013
"Service rating : First rate" - Robert R; 28 Mar 2013
"Service rating : Excellent service and speedy delivery" - J R; 28 Mar 2013
"Service rating : ouihouhoil" - Charles C; 28 Mar 2013
"Service rating : very good" - Roland D; 28 Mar 2013
"Service rating : Propmt delivery of an excellent product." - Andrew M; 27 Mar 2013
"Service rating : Thanks for returning my payment promptly." - Christine C; 27 Mar 2013
"Service rating : I have used Primrose before and have always had excellent service, so I will use them again. Very fast delivery, and a pleasure to deal with." - Mr A; 27 Mar 2013
"Service rating : First class service - was easy to order and delivered next day as stated on web site." - John E; 27 Mar 2013
"Although delivery was delayed due to part of the order being out of stock. I was kept informed at every stage" - Rob G; 27 Mar 2013
"In general the service is good when you phone up about late deliveries but it would be helpful to know if there are going to be problems with orders not being in stock" - Francis R; 27 Mar 2013
"Service rating : products were delivered very quickly" - Nicholas S; 27 Mar 2013
"As an Isle of Man resident I am was very impressed with your delivery service" - Lynda B; 27 Mar 2013
"Service rating : It arrived very quickly" - Jan W; 27 Mar 2013
"wonderful service, next day delivery" - Ian T; 27 Mar 2013
"Service rating : Order received-really good service. thanks." - Linda M; 27 Mar 2013
"Service rating : Prompt delivery" - Stephen S; 27 Mar 2013
"Service rating : Delivery was very quick. Thank you" - Christine A; 27 Mar 2013
"Lights arrived in good time but did not work" - Steven H; 27 Mar 2013
"Service rating : On tuesday 19 March I found at the side of my house behind the side gate that the gazebo had been delivered and no note had been put in my mailbox or through the door to let me know it had arrived. I therefore have no idea when it was delivered but the cardboard had fallen off due to the boxes being saturated by the rain. I find this totally unacceptable." - Barry C; 27 Mar 2013
"Service rating : Haven't been able to use it yet as the garden is still under snow, as soon as it thaws the Kittys are in for a supprise. Got some Silent Roar for my sister once and it worked." - G A; 27 Mar 2013
"I would have liked to have been told that a multi item order would be held until all
items were ready for delivery." - Michael L; 27 Mar 2013
"Very pleased with service and item delivery service excellent" - Gerald A; 27 Mar 2013
"Service rating : Good delivery time'" - John S; 27 Mar 2013
"Service rating : I had four emails tellng me that the order had been delayed in shipping" - Sandra E; 27 Mar 2013
"Service rating : Delivery was made on day promised after a telephone call from you agreeing the day." - Barbara T; 27 Mar 2013
"everything about the service was excellent.it was so good that ive come back and ordered more" - Rebecca E; 27 Mar 2013
"Service rating : easy to order and pay, very quick delivery well packaged" - Michelle L; 27 Mar 2013
"Service rating : The service is excellant" - Marilyn A; 27 Mar 2013
"Service rating : Very fast and efficient service." - Terry S; 27 Mar 2013
"Service rating : Good product and worked from the first day bye bye mouse" - Hannah A; 27 Mar 2013
"quick delivery" - Baylis L; 27 Mar 2013
"Service rating : Very efficient" - John C; 27 Mar 2013
"very good service would certainly use again" - David M; 27 Mar 2013
"Next day delivery at no extra charge" - Carole C; 27 Mar 2013
"Service rating : prompt service and delivery" - Jon S; 27 Mar 2013
"Service rating : Service was good" - Neville B; 27 Mar 2013
"Service rating : Very good service with prompt delivery" - Graham T; 27 Mar 2013
"Service rating : On time delivery" - Jackie O; 27 Mar 2013
"Service rating : Excellent service item arrived the next day I was informed via e mail exactly what was happening cannot fault them." - Robert F; 27 Mar 2013
"Service rating : Arrived very punctually" - William S; 27 Mar 2013
"From start to finish a very good and profesional service." - Douglas B; 26 Mar 2013
"Service rating : Delivered on time as ordered." - Mrs L; 26 Mar 2013
"Speedy" - Barbara U; 26 Mar 2013
"Service rating : Arrived promptly and in perfect condition." - Mary C; 26 Mar 2013
"Service rating : Very fast delivery service." - Vicky T; 26 Mar 2013
"goods arrived as promised and on time well done" - Michael D; 26 Mar 2013
"Service rating : The good arrived as described with a day or two" - Christine F; 26 Mar 2013
"Service rating : first class service in all respects" - Anthony P; 26 Mar 2013
"Service rating : Good delivery-poor product" - Timothy S; 26 Mar 2013
"Service rating : Arrived promptly." - Lorraine C; 26 Mar 2013
"Service rating : Very prompt service, received my order in just a few days." - Sue W; 26 Mar 2013
"Service rating : Delivery was quick and convenient" - Judith M; 26 Mar 2013
"Service rating : Received next day." - Terry W; 26 Mar 2013
"Service rating : Very good" - Sarah P; 26 Mar 2013
"Service rating : first class service - arrived when said it would" - Susan C; 26 Mar 2013
"Product ( heated gloves) do not heat." - Tim C; 26 Mar 2013
"Service rating : Prompt service and delivery, online service fairly easy to use" - Robert Q; 26 Mar 2013
"Service rating : very good service." - Thelma M; 26 Mar 2013
"Service rating : The article arrived quickly in good condition......" - Allan D; 26 Mar 2013
"I ordered my statue on a Sunday and it was promptly delivered on the Tuesday. However a further nstatue arrived about a week later(not ordered). I have since returned this without trouble but what conc erns me is how I was charged again from my bank account when all relative material is supposed to be destroyed but this means my banking details arer `floating` around somewhere and this greatly concerns me." - George G; 26 Mar 2013
"good service and products" - Robert J; 26 Mar 2013
"Service rating : As the product was out of stock when ordered I appreciated begin kept informed by e-mail of the current situation." - David J; 26 Mar 2013
"Very good just what I wanted" - Roger B; 26 Mar 2013
"Your service was good but the Postman took no notice of the note to say leave by front door if out. So I had to arrange for a new delivery in 2 days time which was a bit inconvenient." - Anne C; 26 Mar 2013
"Service rating : quick delivery." - David G; 26 Mar 2013
"Service was excellent and got my product on time." - Rex A; 26 Mar 2013
"Fast efficient service, I have used Primrose before and will no doubt use them again." - Kim L; 26 Mar 2013
"Service rating : Broken parts reported and nobody has got back to me ." - Cr C; 26 Mar 2013
"Service rating : The item arrived very quickly and was well packed." - Anne J; 26 Mar 2013
"I found the advert misleading and was surprised to only receive one pot" - Jennifer B; 26 Mar 2013
"On time, as advertised" - Brian M; 26 Mar 2013
"Very Prompt delivery, very pleased" - Bernard M; 26 Mar 2013
"Service rating : SUPER FAST DELIVERY, GREAT SERVICE WOULD USE AGAIN." - John H; 26 Mar 2013
"Service rating : Prompt efficient service." - David M; 26 Mar 2013
"Service rating : Excellent service, product arrived promptly exactly as stated." - Claire F; 26 Mar 2013
"Service rating : You swiftly advised us when there was a further delay to part of the order, preempting my inquiry, so Thank you!" - C A; 26 Mar 2013
"Service rating : Most impressed by service and consideration made by staff (Danny, and no doubt others) during selection, order and prompt delivery of purchased item to Isle of Skye." - Stewart W; 26 Mar 2013
"Service rating : Good primpt delivery." - Christine P; 26 Mar 2013
"Excellent service and quick delivery" - Lyndon C; 26 Mar 2013
"Service rating : Good updates during delivery process." - Jose M; 26 Mar 2013
"Service rating : came next day" - Clare W; 26 Mar 2013
"Quick and efficient" - Robin T; 26 Mar 2013
"Service rating : Very quick fulfilment of order." - B H; 26 Mar 2013
"Service rating : very good,and prompt delivery" - Keith G; 26 Mar 2013
"Service rating : QUICK DELIVERY, WHAT IS MORE TO SAY" - Peter O; 26 Mar 2013
"Service rating : delayed delivery, due to snow but I was well informed and was very happy with the e-mails that showed I had not been forgotten." - Robin A; 26 Mar 2013
"Service rating : Fast delivery and very well packed" - Melvin T; 26 Mar 2013
"Service rating : Ordered on the tuesday and they arrived the following day, excellent service." - Catherine R; 26 Mar 2013
"Service rating : Product was wet and some parts were split but ok for thr price..you gets what you pay for !!!!!!" - Brian E; 26 Mar 2013
"Service rating : very fast delivery" - Pamela H; 26 Mar 2013
"Service rating : Super fast delivery and packaged well." - Hannah G; 26 Mar 2013
"Service rating : Excellent next day delivery." - Vivien A; 26 Mar 2013
"Service rating : Excellent service. Prompt and efficient service when I had a problem" - Lorraine M; 26 Mar 2013
"ordered and delivered within 2 days." - Mrs S; 26 Mar 2013
"Service rating : Very good will use website again" - Anna G; 26 Mar 2013
"Service rating : Very efficient on-line service with helpful and charming staff at Primrose.The candles arrived amazingly quickly." - John M; 26 Mar 2013
"Service rating : Fist class." - Danilo S; 26 Mar 2013
"Prompt delivery!" - Walter C; 26 Mar 2013
"Service rating : Fast delivery" - Habib N; 26 Mar 2013
"Service rating : Very good advisor on the phone. He was honest and recommended the best product for me" - F I; 26 Mar 2013
"Service rating : Quite quick delivery" - Thomas R; 26 Mar 2013
"Service rating : Speedy delivery. Robust packaging" - David P; 26 Mar 2013
"Service rating : first class efficient service will use them again" - Anne W; 26 Mar 2013
"Service rating : I expected it to arrive within the 3 days ,but was gob smacked when it arrived within 24hrs,thats what i call service !" - Ian G; 26 Mar 2013
"Service rating : Prompt and fast delivery. Well packaged." - Melanie B; 26 Mar 2013
"Speedy and efficient service" - Vivienne T; 26 Mar 2013
"Service rating : I did not order the product until friday evening and it arrived 9.30 a.m. on tuesday - excellent- I could not have asked for better" - Patrick S; 26 Mar 2013
"Excellent rapid service" - Alan P; 26 Mar 2013
"Service rating : Seamless and efficient service" - Anthony M; 26 Mar 2013
"Good prompt service but not as yet able to say further as not yet assembled" - Nessie D; 25 Mar 2013
"Service rating : Fantastic super fast service - worth every penny" - Ms M; 25 Mar 2013
"First class service and quick turnaround." - Allan S; 25 Mar 2013
"Service rating : The service was good." - Carolyn L; 25 Mar 2013
"Service rating : good quick service. will order agin from this company" - Paula C; 25 Mar 2013
"Service rating : Goods arrived quite quickly and well packaged." - Niall L; 25 Mar 2013
"Service rating : Pleased with speedy delivery" - David P; 25 Mar 2013
"Delivered on time" - David C; 25 Mar 2013
"fast service great item" - Jeffrey R; 25 Mar 2013
"Service rating : good deal many thanks" - Raymond H; 25 Mar 2013
"Service rating : Delivered in good time, only a couple of days." - Valerie H; 25 Mar 2013
"speedy delivery" - Terence W; 25 Mar 2013
"Fast delivery, prompt service." - Melonie S; 25 Mar 2013
"Very good no problems" - John A; 25 Mar 2013
"I received my order promptly and now I have attached the spikes to the top of my fence I no longer get all the cats of the neighbourhood attacking it. Extremely pleased" - Anne E; 25 Mar 2013
"Quick service. Thank you." - Maureen B; 25 Mar 2013
"Service rating : Item was delivered promptly" - Val P; 25 Mar 2013
"Service rating : great service for this order." - Stephen C; 25 Mar 2013
"Service rating : Great service. Item was not in stock when i ordered but was with me by the date indicated." - Gemma C; 25 Mar 2013
"Service rating : Delivery timescale good." - Raymond S; 25 Mar 2013
"Service rating : Excellent service received days" - Michael S; 25 Mar 2013
"The company is very good and i would recommend them" - Pamela R; 25 Mar 2013
"Service rating : Very quick delivery - well before expected date" - Muriel B; 25 Mar 2013
"Service rating : the repeller came within 2 weeks ." - Beryl G; 25 Mar 2013
"Ease of use with web site. Quick delivery but courier could have left parcels in a more discreet place." - Alan J; 25 Mar 2013
"Service rating : Service was quick and item well packaged" - Stephen M; 25 Mar 2013
"Service rating : Xcecclent service and delivery" - Linda P; 25 Mar 2013
"Service rating : Allways super fast and reliable" - T V; 25 Mar 2013
"Service rating : Fast delivery. No problems." - Barry F; 25 Mar 2013
"Service rating : Primose does exactly what they promise. What else could you ask!" - Bob D; 25 Mar 2013
"prompt delivery well packaged" - Brian R; 25 Mar 2013
"Service rating : Arrived next day as promised" - Barrie D; 25 Mar 2013
"Service rating : Quick and well packaged delivery." - William S; 25 Mar 2013
"Service rating : Goods arrived within a reasonable time" - Peter M; 25 Mar 2013
"Service rating : arrived promptly" - Peter B; 25 Mar 2013
"Service rating : Excellent service, would use again" - Ivor M; 25 Mar 2013
"Service rating : good comms,could improve on delivery." - Mr D; 25 Mar 2013
"Very prompt." - C S; 25 Mar 2013
"Service rating : product arrived well packaged and on time" - Bridie K; 25 Mar 2013
"Very good, speedy srevice" - Jeffrey F; 25 Mar 2013
"Service rating : Very quick delivery, well packed." - Anne H; 25 Mar 2013
"Service rating : Smooth transaction," - Michael D; 25 Mar 2013
"Service rating : On the telephone they were extremely courteous and efficient. I would recommend their customer services highly." - T G; 25 Mar 2013
"Prompt, followed instructions given." - Julia R; 25 Mar 2013
"Service rating : delivery was fairly quick." - Richard A; 25 Mar 2013
"Service rating : Very prompt" - William T; 25 Mar 2013
"very quick delivery" - Bruce B; 25 Mar 2013
"Service rating : The service was excellent from ordering through to delivery" - Jane N; 25 Mar 2013
"Quick delivery and item as described. I would recommend this company to everyone." - Ales N; 25 Mar 2013
"Service rating : Took one year for you to get this item." - S A; 24 Mar 2013
"Good service" - Shirley T; 24 Mar 2013
"Service rating : Couldn't believe how quick it arrived." - Eva W; 24 Mar 2013
"Service rating : Delivery was very quick, packaging was satisfactory." - Stephen T; 24 Mar 2013
"Service rating : no complaints re; service, delivery and communications. Instructions for the erection of the green house are horrendous. After 3 days my brother in law is still struggling( He is a builder by trade) has to wait now for better weather to try to finish the job. He has shown the instructions to other friends who are as flumoxed as he is." - Gail C; 24 Mar 2013
"arrived promptly" - Paul D; 24 Mar 2013
"Service rating : Excellent" - Desmond M; 24 Mar 2013
"Service rating : Have u again" - Margaret E; 24 Mar 2013
"Service rating : Waited a long time for delivery." - Robert O; 23 Mar 2013
"very prompt delivary good notifacation on delivery time" - Margaret K; 23 Mar 2013
"Service rating : Good prompt delivery." - Susan M; 23 Mar 2013
"Service rating : Excellent service, Primrose kept me informed about delivery delay and again of precise delivery date when order was to hand. Thank You!" - Wilhelmina M; 23 Mar 2013
"Service rating : arrived promptly within fifteen minutes of time stated on emails Brilliant!!" - Anne E; 23 Mar 2013
"Service rating : express dispatch" - Val H; 23 Mar 2013
"Service rating : excellent next day delivery." - Pauline P; 23 Mar 2013
"Service rating : very good ordering and delivery service" - James G; 23 Mar 2013
"Excellent service arrived next day" - Anne T; 23 Mar 2013
"Service rating : Informed of events, delivery etc on a regular basis." - Steve B; 22 Mar 2013
"Very rapid response to my order - Thank you" - David H; 22 Mar 2013
"Service rating : Really impressed with speed of delivery and exchange of goods when problem occurred" - Andrew S; 22 Mar 2013
"Service rating : Order came very quickly, very pleased with service." - Alan S; 22 Mar 2013
"Service rating : Primrose told me the date that the trap would arrive in the store and it was despatched and delivered to me by the next day." - Beryl P; 22 Mar 2013
"Service rating : very prompt delivery" - Barbara L; 22 Mar 2013
"Service rating : 10/10 for speed of service" - Lee H; 22 Mar 2013
"Service rating : great to be able to pay using my Amazon account. The delivery was really quick. No issues with my order at all" - Andrew S; 22 Mar 2013
"Service rating : Quick delivery and no damage to product ordered.." - Nick A; 22 Mar 2013
"Service rating : The phone service and delivery was excellent, the product good." - M S; 22 Mar 2013
"Service rating : Arrived 2 days after order, amazing." - Jonathan V; 22 Mar 2013
"Service rating : good" - Bryan M; 22 Mar 2013
"Service rating : Was informed product was out of stock & given approximate in stock date." - Maxine P; 22 Mar 2013
"Primrose took 3months to deliver my order in this age just not acceptable." - G D; 22 Mar 2013
"Service rating : Fencing was delivered promptly and was as described" - Kelvin P; 22 Mar 2013
"Service rating : FIRST CLASS SERVICE" - Graham B; 22 Mar 2013
"Prompt delivery." - Mary S; 22 Mar 2013
"Service rating : Very quick delivery, arrived when said it would during the time specified." - Joyce S; 22 Mar 2013
"Service rating : Kept me informed of when delivery was due and delivered as promised." - Wayne D; 22 Mar 2013
"Service rating : We had to wait over two weeks for this product but that was due to the suppliers of yours, not your fault." - David W; 22 Mar 2013
"very helpfull when placing order" - Michael N; 22 Mar 2013
"very speedy delivery." - J R; 22 Mar 2013
"Service rating : Really nice staff but the delivery date kept changing, which was really annoying. Obviously this is not in their control but they took the money up front then I was kept waiting for weeks! If there are no products in stock I don't think the money should be taken until the products arrive in their warehouse." - Ria G; 22 Mar 2013
"I had a problem with ordering online but when i spoke to one of your customeer service team we manage to sort the problem out." - Ian R; 22 Mar 2013
"Service rating : Goods arrived as expected." - Pauline A; 22 Mar 2013
"Service rating : Received the order in 2 days." - Malcolm F; 22 Mar 2013
"Very pleased also a prompt service" - Barrie S; 22 Mar 2013
"Service rating : arrived on time, packed well" - Jan M; 22 Mar 2013
"it arrived in very good packaging in ultra quick time" - Allan C; 22 Mar 2013
"Service rating : very easy to find info on the site and the purchase was quick and straight forward" - Cristiana M; 22 Mar 2013
"Service rating : Excellent" - Betty F; 22 Mar 2013
"Service rating : good service" - Mr V; 22 Mar 2013
"Service rating : I would have liked to have been ale to track delivery but at least I know it arrived at the destination now" - Gloria V; 22 Mar 2013
"Service rating : as promised" - Linda A; 22 Mar 2013
"Service rating : The service from Primrose couldn't have been better.Item was well packed,arrived very quickly and I was kept informed of it's progress at every step of the way.Thank you for a superb service.Price was also excellent." - Albert T; 22 Mar 2013
"The service was very good I had to phone about a broken fence panel which they replace with in 48 hours so very pleased" - Johnathan E; 22 Mar 2013
"Service rating : Could not fault service from ordering to delivery." - Frank G; 22 Mar 2013
"Service rating : delivered very quickly thank you" - Patricia W; 22 Mar 2013
"Service rating : Very straightforward site and easy to order" - David A; 22 Mar 2013
"Service rating : Delivery was quick, despite the product being out of stock at the time of ordering." - Nicholas B; 22 Mar 2013
"Service rating : Easy to order and informative. Delivered as promised." - Graham G; 22 Mar 2013
"Service rating : excellent next day delivery" - Jacqualine G; 22 Mar 2013
"Service rating : I was very impressed with the service" - Paul ; 22 Mar 2013
"Prompt delivery and helpful customer service." - Marj H; 22 Mar 2013
"As a first time buyer from primrose,I was very satisfied" - Glenys H; 22 Mar 2013
"Service rating : Arrived quickly and very well packed" - Gillian J; 22 Mar 2013
"Service rating : Delighted with speed and efficiency of delivery." - Elaine C; 22 Mar 2013
"Service rating : Excellent service, would purchase again from this supplier" - Patrick J; 22 Mar 2013
"Service rating : Prompt efficient service." - Roger S; 22 Mar 2013
"efficient and speedy delivery." - Norman H; 22 Mar 2013
"Very quick and efficient service." - Christine M; 22 Mar 2013
"Service rating : The hurdles arrived a day earlier than I expected ( within 2 working days) and was informed of the imminent delivery. The delivery man was friendly and polite." - Sarah R; 22 Mar 2013
"Service rating : No probs" - Jane C; 22 Mar 2013
"Service rating : Good speedy delivery" - Jwilkinson .; 22 Mar 2013
"Greenhouse arrived very quickly, well packed and seems to be just what I need." - Tony N; 22 Mar 2013
"Service rating : Product turned up in good time, in good condition" - Peter W; 22 Mar 2013
"Goods arrived well packaged and in plenty of time before I need to us them" - Caroline A; 22 Mar 2013
"First rate" - Michael G; 22 Mar 2013
"Service rating : primrose do an excellent service with quick delivery." - Michelle H; 22 Mar 2013
"Very prompt." - Michael R; 22 Mar 2013
"Service rating : prompt delivery" - Amanda T; 22 Mar 2013
"Service rating : Very prompt service." - Kathryn M; 21 Mar 2013
"Service rating : Fast and super efficient" - Simon C; 21 Mar 2013
"I AM STILL WAITING FOR DELIVERY OF MY THREE PRODUCTS.
There has been contact with us or note through the door
WHERE ARE MY GOODS?" - Mark L; 21 Mar 2013
"Service rating : Great" - Mrs J; 21 Mar 2013
"Service rating : I was pleasantly of the prompt service thank you" - Lorna L; 21 Mar 2013
"Service rating : well packaged super fast delivery" - Mervyn D; 21 Mar 2013
"Service rating : fast delivery and great price" - Neil A; 21 Mar 2013
"Service rating : very good indeed,just perfect" - Alf C; 21 Mar 2013
"very good service." - Timothy S; 21 Mar 2013
"Everything was fine and the product good" - Andrew M; 21 Mar 2013
"Service rating : This was a gift, it arrived promptly before her birthday. I used the email service offered to assure myself that it would arrive on time and got a prompt email confirming delivery." - Sara G; 21 Mar 2013
"Service rating : As always delivery was excellent being delivered promptly within the time slot given. Very impressive service." - Shirley W; 21 Mar 2013
"Service rating : The delivery was very quick and good." - Joe E; 21 Mar 2013
"Service rating : Very professional! Friendly and helpful! Would recommend Primrose to everyone." - Sara W; 21 Mar 2013
"Service rating : I am very happy with your customer service,
god bless." - Dawood H; 21 Mar 2013
"Prompt service - a lesson to others!" - Joan M; 21 Mar 2013
"Service rating : Excellent delivery time. Gro house was received within a few days" - Caroline W; 21 Mar 2013
"Service rating : I have used Primrose a number of times to purchase items for home and garden. I must say that I have always been pleased and satisfied with their products and service. Whenever I am in the market for such items I always look at their site first. Whenever I have spoken to them over the telephone I have always found them to be courteous and extremely helpful. Sometime surprisingly so." - Peter J; 21 Mar 2013
"Very good will use again" - Peter A; 21 Mar 2013
"Service rating : Arrived quickly." - Julie S; 21 Mar 2013
"Service rating : Our hurdle arrived promptly and in good condition." - Linda C; 21 Mar 2013
"very good service.....first class" - David L; 21 Mar 2013
"Quick ,efficient service and delivery" - Lynda B; 21 Mar 2013
"Service rating : Deliverd on time excellent service,i had ordered another set by mistake, you notified me and saved me having to buy more than i wanted .many thanks" - John G; 21 Mar 2013
"Service rating : Delivery was very good arrived next day" - Mavis W; 21 Mar 2013
"Service rating : Arrived very quickly" - Valerie D; 21 Mar 2013
"Service rating : First class service." - Cindy R; 21 Mar 2013
"Service rating : Fast delivery" - Doreen M; 21 Mar 2013
"Excellent speedy service very helpful on the phone, beautifully packed.thank you" - Carole M; 21 Mar 2013
"Service rating : well happy, item was quick to be delivered and was well packaged. will use again." - Sammy M; 21 Mar 2013
"Service rating : Arrived very quickly." - Gary M; 21 Mar 2013
"Service rating : Arrived very quickly and well-packaged" - Caroline W; 21 Mar 2013
"excelent price & service" - Chris H; 21 Mar 2013
"Service rating : Very prompt deliver especially good as it was a present" - Simon C; 21 Mar 2013
"Great service and very quick delivery - would definitely use again." - Michele J; 21 Mar 2013
"Easy to order ,prompt delivery. Rain has prevented installation and therefore ability to rate product" - Jan G; 21 Mar 2013
"Service rating : The service was excellent, only down side was the delivery contractor left the goods at the wrong house, must have read the house number incorrectly? But the neigbour struggled round with it." - Ian L; 21 Mar 2013
"Service rating : Quite good" - Gemma B; 21 Mar 2013
"Service rating : spot on service really on the ball." - Peter O; 21 Mar 2013
"Service rating : When I first rang up to ask about having holes put in the bottom of the planter, I was told someone would ring back but they never did. I had a better response with my second phone call which was clearly answered and my order then went through. I could have given up and you would have lost an order." - Susan L; 21 Mar 2013
"Service rating : Excellent service - prompt delivery." - Peter L; 21 Mar 2013
"Service rating : The website was very confusing when it came to delivery options for Scottish highlands as it tells you what the cost will be but not that you need to "phone for a quote" which is what the lady I spoke with on the phone told me when I called to ask how I go about ordering when I require delivery to this area. The lady was quite brusk when I initially called and made me feel a bit stupid actually. However, she did call me back with a quote and when I made the order she was very pleasant." - L S; 21 Mar 2013
"supa service from a supa company EB..." - Errol B; 21 Mar 2013
"Service rating : A fast and efficient service." - Alan S; 21 Mar 2013
"Service rating : Excellent" - Wali K; 21 Mar 2013
"My mum received this the very next morning having ordered it the afternoon before, I was extremely impressed. She loved it and planted it up straight away. I have not actually seen it but she is very happy with it. Half the price of a bunch of flowers and much more satisfying. I will definitely use this company again." - Catherine C; 21 Mar 2013
"Service rating : FIRST CLASS COMPANY.PROMPT DELIVERY." - Sandra D; 21 Mar 2013
"Service rating : I was very pleased with the service from Primrose and the goods arrived the day after I ordered them as promised." - Beryl G; 21 Mar 2013
"Only took a couple of days to arrive, good service" - Roy B; 21 Mar 2013
"Service rating : very quick delivery" - Albert B; 21 Mar 2013
"Great service" - Steven E; 21 Mar 2013
"VERY PROMPT SERVICE" - Richard A; 21 Mar 2013
"Service rating : Very helpful phone ordering service and my item was actually delivered earlier than estimated" - C W; 21 Mar 2013
"Service rating : Awesome :)" - Lindsay A; 21 Mar 2013
"Service rating : Excellent service" - Sarah R; 21 Mar 2013
"Service rating : Great service from Primrose, item ordered was shipped right away and delivery cost was more than reasonable." - Donatella S; 21 Mar 2013
"Great service excellent product" - John H; 21 Mar 2013
"Excellent service, very prompt delivery" - Michael B; 21 Mar 2013
"Service rating : Prompt arrival, very pleased." - Andrew A; 21 Mar 2013
"Service rating : So impressed ordered goods say on Thursday delivered next day what efficiency other companies take note." - P W; 21 Mar 2013
"Service rating : the service i could not fault" - Clare A; 21 Mar 2013
"Service rating : Been looking for greenhouse for a while now, am so pleased with it, was quite easy to construct. Delivery was very quick, overall very pleased, thankyou" - J C; 21 Mar 2013
"Service rating : Very good service and speedy delivery" - Sylvia O; 21 Mar 2013
"Quick delivery" - Robert N; 21 Mar 2013
"Service rating : because of the very wet weather we have not had a chance to erect the marquee yet but the box it arrived in was very battered and torn and we are hoping that the contents are in good order. as soon as the lawn dries a little we will check the condition." - Janet B; 20 Mar 2013
"Service rating : works well" - Susan M; 20 Mar 2013
"Service rating : Very good service, marquee arrived next day as promised" - J B; 20 Mar 2013
"Service rating : Service was extremely good and delivery was much faster than I expected" - Roger N; 20 Mar 2013
"Service rating : Great service, product arrived quickly" - Tarun P; 20 Mar 2013
"Service rating : I ordered goods on a Sunday and they were delivered on the following Tuesday in excellent condition." - Jane B; 20 Mar 2013
"Service rating : Very quick" - Rachel K; 20 Mar 2013
"Very good fast service" - Ronald S; 20 Mar 2013
"Service rating : Very pleased with the service. Ordered item on 4th march and received it on the 6th." - Nigel E; 20 Mar 2013
"Service rating : excellent service and so quick" - Karen J; 20 Mar 2013
"Service rating : Fast delivery." - David L; 20 Mar 2013
"Service rating : Greenhouse arrived just two days after placing order. Excellent!" - Andrew L; 20 Mar 2013
"Received quickly. Impressed that you texted to say it would be delivered in the next 2 hours." - Janet W; 20 Mar 2013
"Prompt delivery and competitive pricing." - J H; 20 Mar 2013
"Service rating : very pleased with quick service and delivery." - Chrisshaw .; 20 Mar 2013
"Service rating : Prompt, speedy service." - Dr J; 20 Mar 2013
"Service rating : Great service, Many thanks !" - J P; 20 Mar 2013
"Notification of delivery time was spot on and within 48 hours of placing the order" - B N; 20 Mar 2013
"Service rating : Every one of my planters which I ordered were smashed or cracked on delivery." - Matt D; 20 Mar 2013
"Service rating : It arrived within 2 days." - Alison D; 20 Mar 2013
"Service rating : Delivery as promised. Had I known it was on its way I might have stayed in and saved the mail-man from another trip next day." - Anthony W; 20 Mar 2013
"Service rating : Very good service" - Hugh W; 20 Mar 2013
"Service rating : I recieved the Product in quickly in the Post, but was dissappointed when i used the product as it did not do as it said it would." - Kieran D; 20 Mar 2013
"Service rating : Delivered on time in a good condition and was how advertised" - Barbara H; 20 Mar 2013
"Had a problem with PayPal payment only!" - Melanie B; 20 Mar 2013
"Very good and prompt. Slight problem dealt with in a very satisfactory way. Would definitely use again." - C B; 20 Mar 2013
"Service rating : They were most helpful as we did have a problem.Everything was sorted out with no fuss and all contact was friendly and helpful. Well done Primrose." - Mr P; 20 Mar 2013
"Service rating : Primrose accepted my order and took payment but three days later informed me that my item would not be in stock until next season.They then told me that I would have to check my bank account to find out if I had received my refund as they would not confirm this by email." - E C; 20 Mar 2013
"Service rating : Good service and prompt delivery." - Anthony F; 20 Mar 2013
"we were very pleased with the service and prompt delivery" - Sarah M; 20 Mar 2013
"Delivery was very prompt" - Graham N; 20 Mar 2013
"Service rating : ok" - David M; 20 Mar 2013
"Service rating : Speedy delivery well packaged" - James S; 20 Mar 2013
"Service rating : Cannot fault" - Linda C; 20 Mar 2013
"Service rating : thank you for your quick service." - Patricia B; 20 Mar 2013
"Service rating : Great value and fast delivery" - Tracy J; 20 Mar 2013
"Service rating : Primose does what it says on the tin!" - Pauline H; 20 Mar 2013
I am pleased with the very fast service I received for this product. It arrived the next day as promised so I give a very good thumbs up for the company and the service I received. Many thanks.; 19 Mar 2013
Service rating : Very quick (next day) delivery - FREE; 19 Mar 2013
Service rating : I was really pleased with the help given by the lady who took my order. Fantastic product and free fast delivery.. What more can you ask for?; 19 Mar 2013
Item arrived very quickly, exactly as described. Good service, thank you.; 19 Mar 2013
Service rating : Speedy delivery from Primrose; 19 Mar 2013
Service rating : Received goods very quickly; 19 Mar 2013
Service rating : Arrived quickly thanx; 19 Mar 2013
Service rating : I placed my order at 8.30 pm and was very impressed when it was delivered at 13.00 pm the next day; 19 Mar 2013
Service rating : Delivered within 3 days of ordering.; 19 Mar 2013
Service rating : Excellent, speedy couldn't fault them - thank you; 19 Mar 2013
Service rating : Next working day delivery at no extra charge.; 18 Mar 2013
Service rating : 24hrs actually meant 48hrs; 18 Mar 2013
Service rating : service was good and arrived on time; 18 Mar 2013
Service rating : Very quick and accurate; 18 Mar 2013
Service rating : very good supplier the lights arrived on time would use this supplier again; 18 Mar 2013
Service rating : Very fast delivery and well packaged; 18 Mar 2013
Fantastic service; 18 Mar 2013
Service rating : Fantastic client services team.; 18 Mar 2013
Service rating : Quick, excellent service; 18 Mar 2013
Service rating : Fantastic; 18 Mar 2013
Service rating : Very fast response to my order; 18 Mar 2013
Service rating : delivered next day as promised.superb delivery,couldn't be faulted.; 15 Mar 2013
The article ordered was listed as out of stock,with an 'in stock' date. I received it on that date. Excellent.; 15 Mar 2013
Goods arrived promptly and were well packed; 15 Mar 2013
The service was excellent and I have used this supplier previously and had great service then.; 15 Mar 2013
Service rating : great; 15 Mar 2013
Service rating : Quickly delivered and well packed; 15 Mar 2013
Good it arrived on time; 15 Mar 2013
Service rating : Great communication and quick delivery; 15 Mar 2013
Super quick delivery!; 15 Mar 2013
Very quick delivery.; 15 Mar 2013
goo value; 15 Mar 2013
Service rating : prompt delivery; 15 Mar 2013
Service rating : Arrived quickly; 15 Mar 2013
Service rating : service was good; 15 Mar 2013
Service rating : service very good; 15 Mar 2013
Service rating : Quick delivery. Good customer service; 14 Mar 2013
Service rating : Delivery was good; 14 Mar 2013
Service rating : Excellent service, quick response, many thanks; 14 Mar 2013
Service rating : service really good many thanks; 14 Mar 2013
Service rating : Very good service. Goods arrived promptly.; 14 Mar 2013
Service rating : ok; 14 Mar 2013
Could have explained that contact would have been direct from merchant about delivery. It wasn't clear.,; 14 Mar 2013
Service rating : Prompt and very reasonable; 14 Mar 2013
Service rating : Very helpful staff; 14 Mar 2013
Service rating : Excellent service, products delivered very quickly, staff very helpful on the phone.; 14 Mar 2013
Service rating : Good fuss-free and speedy service; 14 Mar 2013
Service rating : The service from start to finish was excellent and I shall be using it again!.; 14 Mar 2013
Order placed before 15:00 and confirmation received but goods not despatched until the following day which was not what was advertised on the internet. Delivery came in 2 parts on different days; 14 Mar 2013
Service rating : Product arrived the very next day!; 14 Mar 2013
Service rating : The service we had was great, ordered the products in the morning and they were here the next day.; 14 Mar 2013
on time on price service excellant; 14 Mar 2013
Service rating : great; 14 Mar 2013
Quick delivery; 14 Mar 2013
Service rating : Exellent product delivered with great speed and working well in the garden despite the cold weather.; 14 Mar 2013
Service rating : Very swift delivery!; 14 Mar 2013
Service rating : Although one of my items arrived with a part missing (Manufacturing fault, not there's) it was replaced quickly and without quibble. So nice not to have to spend a week or so on phone calls/emails then sending back the broken one for assessment and then waiting for a decision before eventually getting a replacement. Really refreshing.; 14 Mar 2013
Service rating : Very good got e-mail telling me when my product would come.; 14 Mar 2013
Eden Halls Greenhouses have been superb in contacting me on receiving my order to give an approximate delivery day, confirming the actual date and approximate time of delivery and letting me know about free greenhouse staging they were supplying me that I was unaware of. The delivery was made on time and the delivery driver was polite and particularly helpful with advice on installing the greenhouse. Well done.; 14 Mar 2013
Service rating : CAME NEXT DAY AFTER ORDERING EXCELLENT COMPANY WHO CARES ABOUT THEIR CUSTOMERS.VERY IMPRESSED.; 14 Mar 2013
Service rating : Very prompt; 14 Mar 2013
Delivery prompt & excellent service; 14 Mar 2013
I was highly delighted with your service, it was very prompt [ next day delivery]
superb thank you very much.; 14 Mar 2013
Excellent speed of delivery, which is all important. Disappointed by number of items not available.; 14 Mar 2013
Great products and service, thank you; 14 Mar 2013
Service rating : Greenhouse delivered promptly and in good condition; 14 Mar 2013
Service rating : i was very impressed with the speed of the delivery; 14 Mar 2013
Service rating : Arrived in good time exactly what they said would happen, happened; 14 Mar 2013
Service rating : Very fast delivery. Good communications giving information of delivery progressasy; 14 Mar 2013
Service rating : prompt delivery; 14 Mar 2013
was a gift. have not put in out in the garden yet but hopefully it will be in working order. was relieved it arrived unbroken and in one piece. that was a bonus point; 14 Mar 2013
Service rating : Quick delivery; 14 Mar 2013
I was most impressed with the service including the email saying when the parcel would arrive to within the hour. Would definately recommend you.; 14 Mar 2013
Service rating : Great professional service; 13 Mar 2013
Service rating : fast delivery ordered qt 3pm one day and delivered at 7am the next brilliant service; 13 Mar 2013
Service rating : Service from Primrose is always efficient and fast.; 13 Mar 2013
Service rating : easy to order and goods arrived on time well done; 13 Mar 2013
Service rating : DDelivery was as timed with no damages; 13 Mar 2013
Service rating : Delivery was excllent; 13 Mar 2013
Prompt service .; 13 Mar 2013
Service rating : Really good service, great communication via email and very quick delivery.; 13 Mar 2013
delivery time was quickest ever; 13 Mar 2013
Dellivered within 2 days of ordering, first class service; 13 Mar 2013
Service rating : in your advert it states you do not need to sign for the goods. DPD delivered and a machine was thrust towards me and a guy asking for a signature ( the parcel held between his legs). It was only after i had signed and parcel handed over that I noticed a sticker on the parcel. this reads " do not sign for this" open and check for damage, driver required to wait. Guess what, HE'D ALREADY GONE!!!; 13 Mar 2013
Service rating : very very good .service .arrived in 2 days.; 13 Mar 2013
Service rating : Im happy with your service; 13 Mar 2013
Service rating : Speedy delivery; 13 Mar 2013
Service rating : Very happy with the service; 13 Mar 2013
Very fast delivery, Very well packaged, Highly recommended. First class service.; 13 Mar 2013
Service rating : fast service and great communication; 13 Mar 2013
Service rating : Gloves arrived within 2 days of order so disappoinment with the service.; 13 Mar 2013
I feel the service was fantastic, website very easy to use. Fast delivery and cheap. Item looks good. Great company; 13 Mar 2013
they were sent from you within a day; 13 Mar 2013
Service rating : They didn't arrive straight away but as I wasn't in a hurry for them it didn't matter.; 13 Mar 2013
Service rating : very happy with the service i have received.; 13 Mar 2013
Service rating : Have dealt with Primrose on two occasions recently - great service - excellent communication - and delivery times as promised even down to a two hour time slot.
Based on the service I received I would highly recommend Primrose.; 13 Mar 2013
Service rating : Very quick delivery. Slight damage on packaging but it did not affect the contents.; 13 Mar 2013
Service rating : The items I ordered were out of stock but I was kept informed by email of the situation. Excellent customer service.; 13 Mar 2013
Service rating : Very fast and efficient service; 13 Mar 2013
Service rating : The service is excellent the products are first class and you even get free delivery; 13 Mar 2013
Service rating : helpful advice over the phone. Fast delivery and well packed.; 13 Mar 2013
Service rating : Very fast delivery.; 13 Mar 2013
Service rating : thanks for keeping me up to date on new stock arriving; 13 Mar 2013
Service rating : Good; 13 Mar 2013
Service rating : Quick delivery. Item could be packed better to avoid damage.; 13 Mar 2013
The order came on the date they stated; 13 Mar 2013
Service rating : arrived on time and no bits missing; 13 Mar 2013
Service rating : Excellant Service item arrived on the day and times as stated; 13 Mar 2013
Service rating : A quick well executed service.; 13 Mar 2013
Service rating : Excellent service, very quick delivery, I would recommend Primrose and have done to all my friends; 13 Mar 2013
Service rating : Very quick despatch; 13 Mar 2013
Service rating : fantastic service got what I ordered the very next day; 13 Mar 2013
Service rating : Very very good, certainly use primrose again; 13 Mar 2013
Service rating : turned up on time; 13 Mar 2013
Service rating : Excellent service, item arrived on time as specified; 13 Mar 2013
Service rating : Very prompt delivery; 13 Mar 2013
Service rating : Goods delivered promptly as ordered.; 13 Mar 2013
Service rating : Delivery was quick; 13 Mar 2013
Service rating : First rate service; 13 Mar 2013
Service rating : Item delivered on time.; 13 Mar 2013
Service rating : Next day delivery,extremely good service. Will use Primrose again.; 13 Mar 2013
but delivery company could have given more warning of their arrival; 13 Mar 2013
Service rating : Fine; 13 Mar 2013
Product delivered following day as promised. Brilliant service!; 13 Mar 2013
Service rating : Delivery time was fast, cannot fault it!; 13 Mar 2013
Service rating : Excellent; 13 Mar 2013
Service rating : Always very prompt and arrives when it says; 13 Mar 2013
Service rating : Excellent Product - Great Service; 13 Mar 2013
Service rating : Delivery excellent, product a little poor considering the price; 13 Mar 2013
Service rating : No comment.; 13 Mar 2013
Service rating : I ordered fence panels. They were 2 weeks late then the wrong panel was delivered. I wasn't told I didn't need to be here for delivery so wasted 2 days waiting in for them (they didn't turn up the first day) then I was told they were discontinued. I ordered them from another website that uses the same supplier as you and they were delivered in 8 days! Not impressed with primrose at all.; 13 Mar 2013
Service rating : Primrose has provided the best buying on-line experience I've ever had. Website easy to use, product delivered on time and good value for money.; 13 Mar 2013
Service rating : Unremarkable.; 13 Mar 2013
Really good and efficient.; 13 Mar 2013
Perfect product & quick delivery:-); 13 Mar 2013
Service rating : as allways great; 12 Mar 2013
Service rating : Website easy to use and order and fast delivery; 12 Mar 2013
Service rating : Items were delivered on time and in good condition.; 12 Mar 2013
Service rating : very prompt; 12 Mar 2013
Service rating : Delivered promptly as stated. Thanks.; 12 Mar 2013
Service rating : Item ordered in afternoon. Delivered early next day. For us living in remote rural
Scotland that was a level of service and speed of delivery which we rarely ever enjoy,; 12 Mar 2013
Order seemed to only get processed when I chased; 2-weeks after placing the order.; 12 Mar 2013
Service rating : delivered on time within 24 hours; 12 Mar 2013
Very prompt service; 12 Mar 2013
Service rating : Good price, well packaged, fast despatch; 12 Mar 2013
Service rating : Had no email 2 say when item would arrive was at work but my builders accecpted the said item 4 me; 12 Mar 2013
Service rating : First class service; 12 Mar 2013
Service rating : Good service; 12 Mar 2013
Service rating : It was great to speak to a knowledgeable person when I phoned customer support.; 12 Mar 2013
Great well impressed cheers; 12 Mar 2013
Service rating : prompt delivery; 12 Mar 2013
Service rating : Quick despatch and delivery. Excellent follow up care.; 12 Mar 2013
Service rating : very quick delivery.; 12 Mar 2013
Service rating : The service is excellent - goods received within 48 hours as promised.; 12 Mar 2013
Service rating : arrived well packed and as expected; 12 Mar 2013
Service rating : fairly quick delivery but didn't arrive next day as it said it would, but it didn't matter to me as I work from home.; 12 Mar 2013
Service rating : Very prompt delivery and easy to purchase; 12 Mar 2013
Service rating : The service was very good delivered when they said it would come I would use them agaim .; 12 Mar 2013
Service rating : This is the second pair I/we have ordered, we both like them a lot.; 12 Mar 2013
Service rating : The initial service was excellent, however, a small part was missing, I notified you but the response was poor, in that I was promised delivery and it didn't happen until after 2 more phone calls had been made.; 12 Mar 2013
Service rating : the waistcoat was with me within 4days which is brilliant.; 12 Mar 2013
Service rating : prompt delivery; 12 Mar 2013
Service rating : Delivered quickly; 12 Mar 2013
Service rating : Good response and packaging.; 12 Mar 2013
Service rating : delivery time was excellent - if only royal mail employees had brains,; 12 Mar 2013
One query which was answered immediately; 12 Mar 2013
Service rating : Delivery could not have been better driver very helpful in placing the box's where asked; 12 Mar 2013
Service rating : The pots were not in stock but they were very good at letting us know when they came in.; 12 Mar 2013
Service rating : Prompt delivery; 12 Mar 2013
excellent service - recommended; 12 Mar 2013
Service rating : Very quick and the Pestbye repeller was in good order.; 12 Mar 2013
Service rating : Very fast delivery. Well packed. Excellent sevice. Would defo recommend.; 12 Mar 2013
Service rating : very good; 12 Mar 2013
I have ordered from Primrose in the past and have always been very impressed both with the service and the quality of my purchases; 12 Mar 2013
Service rating : DELIVERY WAS VERY GOOD AND WAS KEPT UP TO DATE REGARDING DELIVERY; 12 Mar 2013
Service rating : excellent from start to finish, would recommend; 12 Mar 2013
Service rating : excellent fast reliable service; 12 Mar 2013
Service rating : Good fast delivery; 12 Mar 2013
Service rating : Superb swift service; 12 Mar 2013
Service rating : Well packaged, delivered quickly. No probs.; 12 Mar 2013
Service rating : Arrived by next day delivery as promised.
Paying through Amazon was a bonus as it negated having to register with yet another company.; 12 Mar 2013
Still awaiting invoices for this and the previous order, As a business it is important to a) receive them and b) receive thjem quickly. Otherwies service would rate excellent; 12 Mar 2013
Service rating : Very quick and efficient delivery; 12 Mar 2013
Service rating : Primrose used an excellent next day courier. In south Cornwall we are often let down by couriers but DPS were excellent; 12 Mar 2013
Service rating : next day delivery was great; 12 Mar 2013
Service rating : Excellent service; 12 Mar 2013
Service rating : Item was posted very quickly.; 12 Mar 2013
Service rating : It was so easy to order and delivered so quickly, exactly when said. the price was excellent too.; 12 Mar 2013
Service rating : very speedy; 12 Mar 2013
Great. On the day expected and informed of eta.; 12 Mar 2013
Service rating : first class; 12 Mar 2013
Service rating : Very prompt service -very pleased - will use your firm again and I will recommend Primrose; 12 Mar 2013
Service rating : Very quick delivery; 12 Mar 2013
Service rating : Very good; 12 Mar 2013
Service rating : Goods delivered on time and as described, well packaged.; 12 Mar 2013
Service rating : Efficient service.; 12 Mar 2013
Service rating : The sevice was speedy and delivered next day, brilliant.; 12 Mar 2013
Service rating : he product arrived in good time and was easy to fix up; 12 Mar 2013
Service rating : good delivery....on day requested...very good; 12 Mar 2013
Service rating : very polite helpful and a very quick answer to call; 12 Mar 2013
Service rating : kept in form continously as the product was sold out when ordered. Good customer service.; 12 Mar 2013
Service rating : Goods received by return; 12 Mar 2013
Very disapointed, no adaptor was included? does'nt seem to work, no rats yet,; 12 Mar 2013
Service rating : service was very good product arrived within 3 days; 12 Mar 2013
Service rating : Arrived the next day as promised. Excellent service.; 12 Mar 2013
Service rating : xxx; 12 Mar 2013
Service rating : Fast and efficient; 12 Mar 2013
Service rating : Fast and efficient service.; 12 Mar 2013
Knowledgable and friendly; 12 Mar 2013
Service rating : Very good delivery response and easy to use website.; 12 Mar 2013
purchased item delayed. requested response from primrose twice but neither time was call returned; 11 Mar 2013
Service rating : Delivered within 48hrs excellent; 11 Mar 2013
Service rating : Ordered a.m. arrived at 8.30 a.m the following day- a journey of over 300 miles. Excellent; 11 Mar 2013
Service rating : Excellent service, arrived when they it would; 11 Mar 2013
Service rating : quick and efficient service; 11 Mar 2013
the product was easy to order on line, and the delivery service was very good, the product arrived when they said it would.; 11 Mar 2013
Service rating : Service good thank you; 11 Mar 2013
excellent service super fast delivery totally hassle free; 11 Mar 2013
prompt delivery; 11 Mar 2013
Service rating : Really fast delivery got emails saying exactly when they would be delivered perfect service; 11 Mar 2013
Service rating : The service was excellent, the goods came well within the estimated time of arrival could not fault the service.; 11 Mar 2013
prompt service-excellent; 11 Mar 2013
Dealt with the order efficiently, arrived when stated it would arrive; 11 Mar 2013
Great Price....Speedy delivery !; 11 Mar 2013
Service rating : delivery excellent easy toorder on web site; 11 Mar 2013
Service rating : Excellent delivery, surprised how quick it arrived.; 11 Mar 2013
Service rating : good service & goods; 11 Mar 2013
Great communication and fast delivery; 11 Mar 2013
Service rating : Very fast delivery will definitely use Primrose again.; 11 Mar 2013
prompt and efficient; 11 Mar 2013
Service rating : Should I have to say anything else? Excellent. I think it's includes all.; 11 Mar 2013
Service rating : I thought it was very efficient; 11 Mar 2013
Service rating : V. fast service and delivery - most impressed. Thank you.; 11 Mar 2013
Service rating : Good service quick delivery; 11 Mar 2013
Service rating : VERY FAST SERVICE; 11 Mar 2013
Service rating : Would be nice to have a call of the company to make sure it's all ok; 11 Mar 2013
Service rating : Excellent, goods arrived packed well and a very prompt service.; 11 Mar 2013
Service rating : Brilliant service, couldn't believe the speed of delivery.; 11 Mar 2013
Service rating : It wa fine; 11 Mar 2013
Good, ordered more; 11 Mar 2013
Fast delivery.; 11 Mar 2013
Service rating : very pleased with saw; 11 Mar 2013
Service rating : Easy to use site and very fast delivery - great; 11 Mar 2013
Service rating : Delivery arrived spot on the time stated.; 11 Mar 2013
Service rating : service is excellent from Primrose; 11 Mar 2013
Excellent, product, impeccable service and speedy delivery; 11 Mar 2013
Very quick delivery and great prices.; 11 Mar 2013
Service rating : Excellent service; 11 Mar 2013
Service rating : Very good, they arrived quicker than I thought they would; 11 Mar 2013
Service rating : Service is quick and efficient; 11 Mar 2013
Service rating : efficient service; 09 Mar 2013
Very pleased with the items though delivery was delayed as items were out of stock,however not to worry about that as these things can happen at the best of times. Thank You.; 08 Mar 2013
very quick and well packaged; 08 Mar 2013
Service is very good. Thank you.; 08 Mar 2013
Service rating : Excellent service, kept informed about stock shortage and despatch was immediate when article was received at store.; 08 Mar 2013
Service rating : excellent service would recommend to anyone; 08 Mar 2013
Service rating : This is the second time that I have used this company and both times they have been very good. they have kept me aware at all times, of when the delivery would arrive etc. and delivered it exactly whenthey said they would. Geat service.; 08 Mar 2013
Service rating : Arrived promptly.; 08 Mar 2013
Service rating : Delivered within 3 days of purchase; 08 Mar 2013
Service rating : Goods arrived safely and promptly and were as described.; 08 Mar 2013
Excellent; 28 Feb 2013
Fast service, excellent quality - great prices.; 28 Feb 2013
I received my order the day after I placed it - excellent; 28 Feb 2013
Service rating : Fast and efficient service, with really quick delivery. H; 28 Feb 2013
Service rating : good all round; 28 Feb 2013
Service rating : arrived really quickly and was left as requested,thanks; 28 Feb 2013
Disappointed did not come with plug. This was not in the description; 27 Feb 2013
Service rating : great service, when I rang up the lady was really nice ,recommended you to 3 people who will be ordering from you soon .; 27 Feb 2013
Service rating : Great service. Thanks; 27 Feb 2013
Service rating : Helpful and polite at the end of the phone when I rang up. Delivery as promised, good service.; 27 Feb 2013
Service rating : Delivered promptly......again!; 27 Feb 2013
Service rating : THe communication and delivery times were very good and fast; 27 Feb 2013
Service rating : very good service; 27 Feb 2013
Next day delivery and product was excellent; 27 Feb 2013
Service rating : Super service 5 star; 27 Feb 2013
Quick and efficient.; 27 Feb 2013
Excellent; 27 Feb 2013
Service rating : brill; 27 Feb 2013
good service delivery on time, and no fuss when i upgraded to a larger output unit the day before it was being deliverd; 27 Feb 2013
Service rating : It was excellant I had it the next days post.; 27 Feb 2013
Service rating : Arrived promptly and well packaged. Instructions very brief and no explanation about using the buttons for range, etc.; 27 Feb 2013
Service rating : Second order, service excellent again.; 27 Feb 2013
Service rating : Excellent; 27 Feb 2013
Service rating : The product arrived in good time after placing an order; 27 Feb 2013
Excellent service and most helpful; 27 Feb 2013
Service rating : FAST DISPATCH.; 27 Feb 2013
very good company to buy from; 27 Feb 2013
Service rating : The goods were received intact and on time.; 27 Feb 2013
Service rating : NO PROBLEM HAPPY; 27 Feb 2013
Service rating : No complaints.; 26 Feb 2013
Very good service; 26 Feb 2013
Service rating : Being able to email you with a question was great I received the reply the next day
this was great.
Thank you.; 26 Feb 2013
Service rating : Excellent service; 26 Feb 2013
Service rating : Good quick order process.; 26 Feb 2013
Service rating : packing poor; 26 Feb 2013
Service rating : Ordering straightforward, delivery excellent within 24 hours, and within a 1 hour time span. Brilliant!!!; 26 Feb 2013
Service rating : Marquee arrived in very short time but when I was out, so it was left in my garden as no signature required. Slight damage to the cardboard outer cover due to rain, but no internal damage.; 26 Feb 2013
The bag was torn when it arrived which made it harder to carry.; 26 Feb 2013
Service rating : excellent service; 26 Feb 2013
Service rating : Item arrived sooner than expected fully intact due to fantastic packaging.; 26 Feb 2013
Service rating : The obelisks were well packaged and delivered very quickly.; 26 Feb 2013
Service rating : Painless ordering and prompt delivery; 26 Feb 2013
great service; 26 Feb 2013
Service rating : Easy to order and goods arrived on time at right location; 26 Feb 2013
Service rating : I would have said excellent but website wouldn't allow the offer of bulk purchase. However when I phoned in the guy was very helpful and the items arrived pretty well next day.; 26 Feb 2013
Service rating : very efficient service.; 26 Feb 2013
Superb service, would recommend using Primrose.
Willow fencing, excellent quality and looks really great too
5 Stars; 26 Feb 2013
Service rating : Incredibly efficient! No problems from ordering to delivery.; 26 Feb 2013
Service rating : excellent service will buy again; 26 Feb 2013
Service rating : easy and simple to use web page; 26 Feb 2013
Service rating : product discription,and delivery,excellant.; 26 Feb 2013
Service rating : very good delivery service; 25 Feb 2013
Service rating : Excellent service and the product was delivered as requested.; 25 Feb 2013
Very quick and efficient service; 25 Feb 2013
Service rating : Punctual arrival ahead of schedule. Communication excellent. Impressed by the service.; 25 Feb 2013
Service rating : Item delivered very promptly. Text and email messages confirming delivery time was really helpfull. Would definitley use again.; 25 Feb 2013
Very friendly; 25 Feb 2013
Whilst I have no problems with Primrose, I have a real issue with the 13 week delay from their suppliers on some resin pots ordered for one of my clients. As a professional using Primrose, I need to know that what is advertised can be delivered within a reasonable time frame or it reflects badly on my business!; 24 Feb 2013
Service rating : the weather was attrotious SNOW SNOW SNOW! not only was it on time but delivered by a friendly driver who did not normaly do it but because of the bad weather he was called upon to deliver; 24 Feb 2013
Service rating : very prompt and profesional service; 24 Feb 2013
Service rating : as stated excellent service; 24 Feb 2013
Service rating : Excellent next day service only the driver never left a card to say that my parcel had been delivered next door; 24 Feb 2013
Service rating : Fast and efficient; 24 Feb 2013
Service rating : Very prompt delivery - kept me well informed on date/time.; 24 Feb 2013
Service rating : Fast service; 24 Feb 2013
I had a problem at first with the delivery and was extremely pleased with how customer service dealt with it and how quickly a replacement was sent to me. What a refreshing service!; 23 Feb 2013
Service rating : Excellent service; 23 Feb 2013
Service rating : No problem with the order which arrived on time.; 23 Feb 2013
Service rating : GOOD ALL ROUND SERVICE FROM ORDERING TO DELIVERY.; 23 Feb 2013
Service rating : Speedy service; 23 Feb 2013
Website quick and easy to use. Products arrived promptly. Thank you.; 23 Feb 2013
Friendly, fast, efficient; 23 Feb 2013
Service rating : Fast efficient service; 23 Feb 2013
Service rating : super; 22 Feb 2013
Service rating : Prompt delivery, good website.; 22 Feb 2013
Service rating : Very helpful. Quick response.; 22 Feb 2013
Good service with prompt delivery.; 22 Feb 2013
Excellent fast service; 22 Feb 2013
Excellent Service but the assembly instructions were unreadable; 22 Feb 2013
Great Service..delivery was less than 24 hours from ordering..; 22 Feb 2013
Product of specified quality and delivered as advised; 22 Feb 2013
Service rating : Arrived within 2 days; 22 Feb 2013
Service rating : Good; 22 Feb 2013
Service rating : Came within 48 hours. driver very helpful and carried fences in to back garden.; 22 Feb 2013
Service rating : very extensive product range with straight forward navigation and ordering. Delivery was very quick. Would recommend and use again; 22 Feb 2013
Well packaged and delivered quickly - and for FREE !!; 22 Feb 2013
Service rating : avery quick delivery and as stated on website; 22 Feb 2013
Service rating : once again excellent value for money goods, well packaged and
impressively fast delivery. Thank you Primrose - I will be back to buy again.; 22 Feb 2013
Service rating : very quick service delivered my fences almost by return; 22 Feb 2013
Service rating : Very good service & good communication about delivering the items; 22 Feb 2013
Service rating : Great service!; 22 Feb 2013
Speedy delivery and goods exactly as described; 22 Feb 2013
Service rating : Order arrived the next day.; 22 Feb 2013
Service rating : Fast Delivery; 22 Feb 2013
Service rating : purchased one day came next day; 22 Feb 2013
Service rating : i would not hesitate to recomend your serevice.; 22 Feb 2013
Fast delivery.; 22 Feb 2013
Service rating : Great Delivery; 22 Feb 2013
No problems with ordering, and quick delivery; 22 Feb 2013
Service rating : I was astonished at the speed of delivery. If only all firms were as efficient. Site was easy to use and ,importantly, easy to amend order. Try as I might I cannot think of any improvement necessary.; 22 Feb 2013
Service rating : Always great service.; 22 Feb 2013
Service rating : FIRST CLASS SERVICE. GOODS ARRIVED UNDAMAGED AND ON TIME; 22 Feb 2013
Goodsarrived even more promptly than the email suggested; 22 Feb 2013
Service rating : Very prompt service as usual.; 22 Feb 2013
Service rating : no more to say; 22 Feb 2013
Service rating : promp delivery as quoted; 22 Feb 2013
Service is good goods arrived in good condition.; 22 Feb 2013
Service rating : Excellent Service; 22 Feb 2013
Service rating : fast efficient delivery as promised; 22 Feb 2013
Super service and product. will use again; 22 Feb 2013
Service rating : You obviously care about giving good service. I would just point out the courier (DHL) does not give any consideration to the state of parcels on delivery. Lucky you packed the mirror so well. The box was stained and damaged.; 22 Feb 2013
Service rating : I was impressed with the speed and efficiency of the service. Product description is ver accurate as well. I have received axactly what was described on the website; 22 Feb 2013
Service rating : .....; 22 Feb 2013
Service rating : Excellent response and very quick delivery.; 22 Feb 2013
Good Service, and usually fast dispatch.; 22 Feb 2013
Service rating : Super service, quick and efficient. Thank you.; 22 Feb 2013
Service rating : Parcel well packed and arrived promptly.; 22 Feb 2013
Everything entirely satisfactory.; 22 Feb 2013
Service rating : Very quick despatch of order and speedy delivery. Driver had unloaded before we realised he was there, it took 2 of us to shift them, so well done to the driver.; 22 Feb 2013
The order was as described online and arrived well packed and earlier; 22 Feb 2013
Service rating : Excellent service; 22 Feb 2013
Service rating : THE SERVICE WAS GOOD; 22 Feb 2013
Service rating : always good and dependable; 22 Feb 2013
Service rating : unbelievably fast; 22 Feb 2013
Dreadful service. Rude customer service who have little knowledge of their products.; 21 Feb 2013
Service rating : Fast delivery.well packaged.; 21 Feb 2013
Service rating : Excellent service. I was kept informed of the delays in supply but is was of no cosequence to me.; 21 Feb 2013
The delivery was very late and the e mail to explain this could have been sent sooner than it did.; 21 Feb 2013
Arrived promptly; 21 Feb 2013
very efficient; 21 Feb 2013
Service rating : Delivered very quickly but without warning, as requested. Luckily we were in; 21 Feb 2013
Service rating : very good service clock was delivered within 2 days; 21 Feb 2013
Service rating : Excellent website and very informed to make my choose of product .; 21 Feb 2013
Service rating : despatched quickly and arrived promptly very good service from start to finish.; 21 Feb 2013
Service rating : lovely and very quick; 21 Feb 2013
Service rating : Fast and problem free transaction.; 21 Feb 2013
Service rating : really easy to order andeasy web page to look around; 21 Feb 2013
Service rating : excellent looks very good in garden very please; 21 Feb 2013
Service rating : Excellent service. Product arrived very quickly.Well packed.; 21 Feb 2013
Service rating : Ordered on-line but had to telephone customer services regarding a general
enquiry and spoke to a super efficient representative who was extremely helpful and had great product knowledge.The item was delivered the following day as promised, so all around outstanding service.; 21 Feb 2013
Service rating : Good website, easy to use and order; 21 Feb 2013
Service rating : speedy service; 21 Feb 2013
Service rating : good quick delivey; 21 Feb 2013
bought to help hubby breath easier by moistening the air while looking good - excellent; 21 Feb 2013
Service rating : The product was delivered extremely quickly. It arrived very well protected by the packaging.; 21 Feb 2013
Service rating : Prompt delivery; 21 Feb 2013
Service rating : Service always good; 21 Feb 2013
Ist class customer service from start to finish on all items i have purchased; 21 Feb 2013
Service rating : Arrived within specified delivery time.; 21 Feb 2013
Service rating : Service was excellent from all customer service staff, always putting the customer first.; 21 Feb 2013
Quick Delivery and rapid response to replace faulty goods; 21 Feb 2013
Service rating : Very quick delivery and efficient service; 21 Feb 2013
Service rating : Prompt delivery and reasonable prices DELIGHTED!; 21 Feb 2013
Service rating : The sales person was very helpfull and the service unbeliveably quick.; 21 Feb 2013
Rapid delivery product as advertised easy assembly just add gas cyclinder and regulator. :); 21 Feb 2013
Service rating : Excellent service will continue to use Primrose!; 21 Feb 2013
Service rating : 5 Fence Panels came in two separate deliveries, 2 days apart!!; 21 Feb 2013
Service rating : fast delivery; 21 Feb 2013
Service rating : Fast reliable delivery!; 21 Feb 2013
Service rating : Fast Reliable delivery as usual! Quality products Always!; 21 Feb 2013
We got exactly the service we wanted, courteously delivered.; 21 Feb 2013
Service rating : Very quick and efficient service.; 21 Feb 2013
Service rating : Excellent delivery service, Still arrived even when the snow was really bad.; 21 Feb 2013
Service rating : Would have put 'Excellent', but the delivery driver did not follow exact instructions submitted with my online order.; 21 Feb 2013
Service as expected; 21 Feb 2013
Service rating : Prompt delivery within timescale given.Very impressed.; 21 Feb 2013
Speedy delivery, well packaged. Cannot fault the service.; 20 Feb 2013
Service rating : As always great prompt service !; 20 Feb 2013
Service rating : ...; 20 Feb 2013
Service rating : the service was excellent and the delivery was quick; 20 Feb 2013
excellent; 20 Feb 2013
Service rating : All things happened as advised.; 20 Feb 2013
very effictiant; 20 Feb 2013
Service rating : easy to order; 20 Feb 2013
prompt delivery. well packaged. Would use them again.; 20 Feb 2013
Arrived very promptly; 20 Feb 2013
Service rating : Placed order and received it wthin a couple of days.; 20 Feb 2013
Very quick & efficient service; 20 Feb 2013
Service rating : Incredibly efficient! We even knew the name of the driver who was delivering our parcel, a very happy customer.; 20 Feb 2013
Service rating : Speedy delivery; 20 Feb 2013
very good site; 20 Feb 2013
no problems at all.; 20 Feb 2013
Service rating : goo; 20 Feb 2013
Excellent company to do business whith; 20 Feb 2013
Service rating : arrived within two days of placing order very impressed with delivery.; 20 Feb 2013
Service rating : Very good; 20 Feb 2013
Service rating : Fast and efficient processing of the order. Informed of progress at all stages.; 20 Feb 2013
Service rating : arrived the day after order was placed in the afternoon.; 20 Feb 2013
Service rating : Lovely product delivered quickly; 20 Feb 2013
Service rating : Service was great I ordered one day and the product arrived the next day as promised.; 20 Feb 2013
Service rating : fast and reliable; 20 Feb 2013
Service rating : Excellent service - we got exactly what we ordered, and the goods were delivered within 24hours just as promised. Faultless. Highly commendable.; 20 Feb 2013
Service rating : Delivery on time; 20 Feb 2013
Service rating : Excellant service from order to receipt of goods; 20 Feb 2013
Service rating : Quick delivery once product in stock. Well packed.; 20 Feb 2013
Service rating : Very quick service and very reasonably priced; 20 Feb 2013
Service rating : Great service and quick delivery.; 20 Feb 2013
Took a bit longer to arrive due to bad weather; 20 Feb 2013
Service rating : Delivery was satisfactory; 20 Feb 2013
Service rating : The product was slightly damaged so customer service was tested. Problem was resolved immediately and we were majorly impressed with the service given.
Have no qualms in recommending this company for their service.; 20 Feb 2013
Very fast service arrived well packaged; 20 Feb 2013
Service rating : I had a query on this product as I wanted to use it to hold water and not bird seed. The lady in the order department found out if this product was suitable to hold water, and phoned me back. Excellent service!; 20 Feb 2013
Service rating : overall very pleased with service; 20 Feb 2013
Service rating : item received in good time; 20 Feb 2013
Service rating : prompt replies to emails; 20 Feb 2013
Service rating : Highly recomended; 20 Feb 2013
Brilliant, quick service. Good value for money, would recommend this company; 20 Feb 2013
Service rating : First class service, quick delivery and email to inform progress, happy; 20 Feb 2013
Service rating : Fast. Delivery and great service; 20 Feb 2013
Service rating : Easy web site. Prompt delivery; 20 Feb 2013
Product was of excellent quality and was delivered very promptly.; 20 Feb 2013
Service rating : Great service, would use again, arrived quickly; 20 Feb 2013
Service rating : Superfast delivery; 20 Feb 2013
Great range of products and excellent communications.; 20 Feb 2013
Service rating : prompt delivery; 20 Feb 2013
Service rating : The edging arrived the next day!!!; 20 Feb 2013
Service rating : 1st class service ordered delivered within 2 days; 20 Feb 2013
Service rating : Quick delivery excellent product; 19 Feb 2013
Service rating : Fast and efficient.; 19 Feb 2013
Service rating : ii could not fault the speed of service excelent thank you; 19 Feb 2013
Service rating : prompt service and delivery; 19 Feb 2013
Item arrived within a couple of days; 19 Feb 2013
Service rating : Service was professional and kept me informed of delays, eventually arrived earlier than expected!; 19 Feb 2013
Service rating : From order to delivery less than 20hrs! Very impressed; 19 Feb 2013
Service rating : Very fast delivery; 19 Feb 2013
Service rating : Very speedy delivery; 19 Feb 2013
good; 19 Feb 2013
Service rating : service was great quick delivery one improvement could be an email to say its been dispatched; 19 Feb 2013
Service rating : the wrong 'code number' was put on my invoice detail therefore I was unable to 'track' my delivery which would have been very useful to me.; 19 Feb 2013
Service rating : The service was fantastic very polite and helpful and next day my order arrived; 19 Feb 2013
very good service.; 19 Feb 2013
Service rating : Each time I have ordered you have been out of stock of the planters. The first order I got damaged ones and one was the wrong size. The second order I was told I would have to pay more (again) because you were out of stock again. Considering I was spending £400 plus (and £100 plus with the second order) I would have thought "things" could have been better organised.; 19 Feb 2013
Service rating : Very pleased and will be using your service again in the not to distant future; 19 Feb 2013
Service rating : it arrived very quickly & very well packaged!; 19 Feb 2013
Service rating : Ordered on the afternoon and received it before 10am next day -excellent; 19 Feb 2013
Service rating : As always excellent service delivery within a couple of days,recommend this company to all.; 19 Feb 2013
Service rating : great; 19 Feb 2013
ordered one day and it arrived the next !; 19 Feb 2013
Service rating : We have always had good service from Primrose, and we have ordered many different things from them. We will carry on ordering from them.; 19 Feb 2013
Service rating : prompt service - sorry for delay in replaying owing health; 19 Feb 2013
Delivered a little later than initially anticipated because stock did not come in, but it was not a problem - it was too snowy to install any earlier!; 19 Feb 2013
Service rating : Good products and very good delivery service. Good to be able to order a number of items with no change of postage costs; 19 Feb 2013
Service rating : There should also be a 'very good' rating, because the service is actually much more than just 'good'!; 19 Feb 2013
Very good no problem; 19 Feb 2013
Service rating : 1st class service delivery A1; 19 Feb 2013
Service rating : Satisfied; 19 Feb 2013
Service rating : Excellent service amazingly fast and efficient; 19 Feb 2013
Service rating : Delivered very promptly. Well packaged.; 19 Feb 2013
The delivery driver left it with a neighbour but didn't leave me a note, so I waited in needlessly for three days.; 19 Feb 2013
Service rating : Was really impressed with the speedy delivery and the web site was easy to use.As a landscape gardener i will be looking at the website for more products.; 19 Feb 2013
The two heaters I ordered were meant to b identical but came with different grills. I emailed primrose and received no response after a month and have had to get an electrician to sort the problem at my own expense; 19 Feb 2013
Service rating : Very good; 19 Feb 2013
The product took far too long to arrive.; 19 Feb 2013
Service rating : The order came very quickly.They called to arrange delivery & then delivery men called half an hour before they were due which i found very helpful; 19 Feb 2013
Service rating : Service was A* thankyou; 19 Feb 2013
Service rating : Exccellent service, superfast ddelivery; 19 Feb 2013
Service rating : Easy to navigate the web site and fast deliveries; 19 Feb 2013
Service rating : Very good delivered on time; 19 Feb 2013
Delivered on time excellent service; 19 Feb 2013
Service rating : very fast delivery,easy to deal with; 19 Feb 2013
really nice item , better than it looks on photo , excellent service , delighted thank you; 19 Feb 2013
Service rating : VERY GOOD SERVICE; 19 Feb 2013
Good customer service, always ready to help.; 19 Feb 2013
Service rating : Excellent, quick delivery and left where requested!; 19 Feb 2013
Service rating : As the item arrived damaged I had to contact the customer service team who were friendly and helpful. The response time was OK but could have been quicker. Overall though a good service.; 19 Feb 2013
Service rating : Fast delivery and service.; 19 Feb 2013
Service rating : Very quick service; 19 Feb 2013
Service rating : easy to order, clear about the product; 19 Feb 2013
Service rating : excellent communication; 19 Feb 2013
Service rating : Received the day after placing order - fantastic service; 19 Feb 2013
Service rating : Not ex stock; 19 Feb 2013
Service rating : Brilliant service!; 19 Feb 2013
very impressed with speed of service; 19 Feb 2013
Service rating : Very good; 19 Feb 2013
Service rating : No problems.; 19 Feb 2013
good; 18 Feb 2013
Service rating : great service; 18 Feb 2013
Service rating : Quick delivery, Very helpful and polite delivery man.; 18 Feb 2013
As I have already said - excellent; 18 Feb 2013
Service rating : Very quick delivery .; 18 Feb 2013
Service rating : SPEEDY DELIVERY PRODUCT WELL PACKED; 18 Feb 2013
Service rating : Quick service, well packed, easy to order from website.; 18 Feb 2013
Very efficient; 18 Feb 2013
Service rating : Good service and quick delivery.; 18 Feb 2013
Excellent service received item very quickly and beautifully packed!; 18 Feb 2013
Service rating : Very good; 18 Feb 2013
Service rating : The service was good, very prompt delivery, thank you.; 18 Feb 2013
Excellent product and excellent price in the sale!! I would recommend to a friend..; 18 Feb 2013
Service rating : Service was excellent. Ordered Sunday afternoon arrived Tuesday afternoon at the time that was quoted.; 18 Feb 2013
Service rating : First rate delivery service; 18 Feb 2013
Good E-Bayer will do business again .; 18 Feb 2013
Service rating : Good service.; 15 Feb 2013
Service rating : Very good product,you very helping for my.Thank you.; 15 Feb 2013
Service rating : The service was excellent. It arrived when Primrose said that it would. I am waiting for the out of stock items to come after the 22nd February.
My only moan is that the whole amount was debited from my account before I had even received the first item. I feel that as I had to wait so long for the other goods that part of the money should have been debited later.; 15 Feb 2013
Service rating : Fast delivery,well packaged; 15 Feb 2013
Service rating : Ordering process fine, goods delivered when stated.; 15 Feb 2013
Service rating : Good fast and efficient; 15 Feb 2013
Service rating : Excellent delivery service and well packed; 15 Feb 2013
Service rating : These items turned up next day - very impressed!!!; 15 Feb 2013
Service rating : My comment is in the other box; 15 Feb 2013
Service rating : Prompt; 15 Feb 2013
Service rating : Nothing to say. Perfection is silent.; 15 Feb 2013
Service rating : Great service and next day delivery.; 15 Feb 2013
Superb fast service Thank you.; 15 Feb 2013
Service rating : Service was excellent. Arrived within the timescale given. Would definiely use Primrose again.; 15 Feb 2013
Service rating : Arrived as stated; 15 Feb 2013
Service rating : The packaging it arrived in was very poor odd bits of filling polystyrene which fell out all over the house, luckily the goods were undamaged.; 15 Feb 2013
Service rating : Top class.; 15 Feb 2013
Service rating : Item ordered before 3pm and arrived the next day. Excellent service!; 14 Feb 2013
first rate service excellent packaging great product; 14 Feb 2013
Service rating : Arrived quickly; 14 Feb 2013
Service rating : Amazingly quick and good value on the postage. You don't get service like this too often.; 14 Feb 2013
very good delivery ,delivered within 24hrs; 14 Feb 2013
Ordered socks as a birthday gift received gloves. Nice CR person then informed me that after alerting them 3 days later socks still not sent. Missed the birthday but socks finally arrived with gloves given as compensation. Nice gift but surprised at lack of order processing.; 14 Feb 2013
Service rating : very fast service thank you; 14 Feb 2013
Service rating : Package arrived very promptly; 14 Feb 2013
Service rating : Very Quick and efficient service. Everything arrived as described; 14 Feb 2013
Fantastic, prompt service.; 14 Feb 2013
fast delivery; 14 Feb 2013
Service rating : the service i recieved was superb. i had a problem with 1 trap which was replaced with absolutely no quibbles. probably the best customer service i've encountered.
thank you.; 14 Feb 2013
Service rating : goodservice very prompt delivery; 14 Feb 2013
Service rating : Great thanks; 14 Feb 2013
Service rating : Excellent delivery - very impressed how quickly they turned up; 14 Feb 2013
Service rating : Very good service; 14 Feb 2013
Service rating : I received the tea lights the next morning, fantastic delivery.; 14 Feb 2013
Service rating : Extreamaly prompt very impressed and happy with service; 14 Feb 2013
The speed of the delivery was excellent. Estamated delivery was for 5 - 10 days after the order and the product arrived in under 24 hours from placing the order.; 14 Feb 2013
Service rating : Very fast; 14 Feb 2013
Service rating : Excellent every time we have bought from them; 14 Feb 2013
Service rating : excellent communication , speedy delivery, great price; 13 Feb 2013
Service rating : Great speedy service - would use again.; 13 Feb 2013
I had hardly ordered the item when it arrived, wonderful service, thank you.; 13 Feb 2013
Service rating : excellent speedy service. had many products from primrose.all good quality and excellent customer service.; 13 Feb 2013
Service rating : excellent delivery - arrived next day; 13 Feb 2013
Service rating : The spikes came quickly and the service was excellent.; 13 Feb 2013
Service rating : really good service; 13 Feb 2013
Service rating : Fast prompt service; 13 Feb 2013
First class service and delivery. Item was in good condition on arrival.; 13 Feb 2013
Service rating : Immediate delivery; 13 Feb 2013
Service rating : My order arrived on time, as described, and at a great price, no problems at all, will use again with no worries.; 12 Feb 2013
Service rating : arrive next day very good service; 12 Feb 2013
Service rating : Excellent service and product; 12 Feb 2013
Ordered one day and delivered the next; 12 Feb 2013
A wonderful service I ordered items and they arrived by post the very next day. Our local cats are not so pleased with your service. Many thanks.; 12 Feb 2013
Service rating : whwt more to be said, why ask for more comment when already reported 'excellent'; 12 Feb 2013
Service rating : Very fast. Ordered am and was with me next day. Excellent.; 12 Feb 2013
Service rating : Service is always good and I've never had a problem with anything; 12 Feb 2013
Service rating : Fast; 12 Feb 2013
Service rating : very quick and beautifully wrapped; 12 Feb 2013
Service rating : Delivered much faster than expected; 12 Feb 2013
Service rating : Superfast and superb pricing
thanks; 12 Feb 2013
Service rating : Pleasant efficient telephone service; 12 Feb 2013
Service rating : Fast delivery; 12 Feb 2013
Service rating : The service was excellent, the item arrived really quickly.; 12 Feb 2013
Service rating : Our order was processed very quickly and arrived within a few days.; 11 Feb 2013
Service rating : brilliant service, fast delivery, thank you.; 11 Feb 2013
Service rating : Quick service, no issues; 11 Feb 2013
Service rating : very pleased,fast and efficient.would buy off them again.; 11 Feb 2013
Service rating : Item delivered as said fast efficient service; 11 Feb 2013
Service rating : The service was quick. Ordered and got it the next day.; 11 Feb 2013
Delivery was very bad .but the peop;le I spoke to at
Primrose were helpful;. The problek seemed to come
from the suppliers.; 11 Feb 2013
Service rating : Very good; 11 Feb 2013
Service rating : Very quick delivery; 11 Feb 2013
Service rating : First class service my gloves arrived four days after order and the gloves i ordered for a mate did the same.; 11 Feb 2013
Service rating : quick and efficient service; 11 Feb 2013
Service rating : orders always arrive on time stated; 11 Feb 2013
Service rating : First time I have dealt with Primrose but I found their friendly and efficient service to be excellent.; 11 Feb 2013
Good prompt delivery, first class; 11 Feb 2013
Fast service, product received as stated; 11 Feb 2013
Service rating : Many broken promises time after time. In stock out of stock and different dates given then changed.; 11 Feb 2013
V good; 11 Feb 2013
Service rating : Delivery was very quick and the offer of a 2 year guarantee was wonderful, great service, will order again when I need to.; 11 Feb 2013
Service rating : Arrived quicker than expected but with a minor problem of no nails in one box - I rang immediately and they kindly sent them in next post allowing me to complete job. Excellent service and I would rate highly.; 11 Feb 2013
Service rating : Delivery was on day said and text was sent giving hour slot it came five minutes into hour; 11 Feb 2013
Service rating : Good service; 11 Feb 2013
You were kind enough to send me extra when I mentioned that some of the lights were faulty. Thanks; 10 Feb 2013
Very efficient service.; 10 Feb 2013
Service rating : A1; 10 Feb 2013
Service rating : fine; 10 Feb 2013
Service rating : Very helpful telephone sales staff, who found out the answer to my query and phoned me back; 10 Feb 2013
Very good service and good delivery; 10 Feb 2013
very very good thankyou; 09 Feb 2013
Service rating : thanks for promp delivery; 09 Feb 2013
Service rating : Although not a next day delivery as advertised the order did arrive fairly quickly.; 09 Feb 2013
Service rating : Quick delivery - great service; 09 Feb 2013
Service rating : good service; 09 Feb 2013
Service rating : Excellent; 08 Feb 2013
Order accurate and delivered quickly; 08 Feb 2013
Service rating : order arrived very quickly and just as I expected.Shopped around on the internet and this was one of the cheapest I could find.; 08 Feb 2013
Service rating : arrived as promised next day, is it lucky or royal mail has improved?; 08 Feb 2013
Service rating : Fast delivery.Undamaged; 08 Feb 2013
Service rating : very quick delivery; 08 Feb 2013
Service rating : Good website and fair price; 08 Feb 2013
as described. thanks.; 08 Feb 2013
Service rating : Great - next day delivery.; 08 Feb 2013
Service rating : !st Class; 08 Feb 2013
Service rating : Quick delivery, next day! Excellent!; 08 Feb 2013
Service rating : Arrived promptly, in good condition. Excellent service; 08 Feb 2013
Service rating : Ordered it mid afternoon and it was on my dolorstep the following day, excellent service. I have recommended Primrose and your Cat Repeller to a friend and they ordered one straight away.; 07 Feb 2013
Service rating : received next day after ordering-great service; 07 Feb 2013
Service rating : I was really impressed by the speedy process and the customer service 5*; 07 Feb 2013
Service rating : I have used Primrose for a few years and have always been pleased with the prompt service; 07 Feb 2013
Service rating : Brilliant service.; 07 Feb 2013
Service rating : good service; 07 Feb 2013
Service rating : very pleased; 07 Feb 2013
Service rating : Prompt delivery, and left safely; 07 Feb 2013
Good product and delivered promptly; 07 Feb 2013
Next day delivery - perfect as it was needed in a rush.; 07 Feb 2013
Very impressed with fast delivery; 07 Feb 2013
prompt service; 07 Feb 2013
Service rating : The product arrived the very next day and was exactly as advertised; 07 Feb 2013
Service rating : The service was amazingly quick and easy. From the point of ordering to receiving the goods; 07 Feb 2013
Service rating : They arrived really quick just in time for the snow!!!; 07 Feb 2013
very good prompt delivery; 06 Feb 2013
Service rating : excellent service; 06 Feb 2013
Service rating : excellent service, fast delivery; 06 Feb 2013
Service rating : excellent; 06 Feb 2013
Clock arrived in good condition, well packaged and within 3 working days.; 06 Feb 2013
Service rating : Great service very quick delivery; 06 Feb 2013
Service rating : Speedy delivery; 06 Feb 2013
Supposed to be delivered next day took nearly a fortnight.; 06 Feb 2013
Service rating : no issues; 06 Feb 2013
Service rating : Polite staff.; 06 Feb 2013
Service rating : Heated gloves arrived next morning. First class service; 06 Feb 2013
Service rating : prompt delivery; 05 Feb 2013
good speedy delivery; 05 Feb 2013
Service rating : Order arrived as promised, everything as requested.; 05 Feb 2013
good service and prompt delivery would recommend to friends; 05 Feb 2013
good product excellent service; 05 Feb 2013
had one gillet that was faulty it was replaced and received it next day was very impressed as have informed a few friends. I crown green bowl and it starts in march so the gillet will do its work then so you may get orders fromsome people have given your website to; 05 Feb 2013
Service rating : very prompt arrival; 05 Feb 2013
Service rating : great service, the only downside was that they charged me two lots of delivery and then sent it one package, and thats after I phoned and explained that I had placed the second order almost straight after the first.; 05 Feb 2013
Service rating : Good website, like the amount of product information, and the repeller arrived really quickly too.; 05 Feb 2013
Service rating : first class service rapid delivery good e bay seller would defenetly deal again; 05 Feb 2013
Impressed with next day delivery. I ordered 3 pairs and only 1 was delivered, I therefore phoned and received the other 2 pairs the following day. Excellent service.; 05 Feb 2013
Service rating : delivered the next day superb !!; 05 Feb 2013
Service rating : Ordered these on-line and they arrived the following day! :-); 05 Feb 2013
Good service; 05 Feb 2013
Very good service had a problem and replacement arrived quickly.; 05 Feb 2013
Service rating : Excellent postage speed - the snow was still around when they arrived, so they did the job.; 04 Feb 2013
Initial experience was of poor service as wrong item delivered; although when pointed out company was quick to rectify, would have been better to be right from start.; 04 Feb 2013
Service rating : easy to order and prompt delivery,very good service.; 04 Feb 2013
Service rating : Arrived very quick, good service.thanks; 04 Feb 2013
Service rating : Very good service; 04 Feb 2013
Service rating : sent the wrong size to begin with. then sent the right size afterwards. Thank you.; 04 Feb 2013
Service rating : ...; 04 Feb 2013
Service rating : prompt delivery; 04 Feb 2013
Service rating : Everything arrived in a timely fashion. But i was disappointed in the quality for money; and one item was strange - a candleholder that looked like a candle and i had thought i was buying an electric candle. However, i did not read all te info thoroughly so it is my responsibility; but on the surface it looked like it would be a candle,. I therefore could not return it and gave it to a charity shop.; 04 Feb 2013
Delivered as promised; 04 Feb 2013
First jacket did not work properly and Primrose sent replacement immediately after I e-mailed them. That is what I call service.; 04 Feb 2013
Service rating : The service was straight forward and with no problems encountered.; 04 Feb 2013
Service rating : the service was very good and will be using them again; 04 Feb 2013
Service rating : excellent right on time; 04 Feb 2013
Very pleased with the speed of service; 04 Feb 2013
Service rating : very good; 04 Feb 2013
Service rating : Easy to order and received the next day.; 04 Feb 2013
Good communication about delayed delivery; 04 Feb 2013
Service rating : The product was delivered as ordered; 04 Feb 2013
Service rating : Very speedy; 04 Feb 2013
Service rating : The items were delivered before I had expected; 04 Feb 2013
ok; 04 Feb 2013
Service rating : Excellent service, fast and prompt.; 04 Feb 2013
Excellent response when the wrong item was sent replacement arrived the next day!; 04 Feb 2013
Very efficient and trouble free; 04 Feb 2013
Service rating : Delivery in less than 24 hours! ... Brilliant!; 04 Feb 2013
Service rating : Arrived immediatey; 04 Feb 2013
Service rating : Well packaged goods and within the timescale stated; 04 Feb 2013
Service rating : Nice and quick. Adequately packaged.; 04 Feb 2013
Service rating : Item delivered promptly and functioning perfectly. Apologies for late feedback - I thought I had already done it.; 04 Feb 2013
Service rating : Excellent service; 04 Feb 2013
EASY TO ORDER ONLINE AND VERY QUICK DELIVERY TIME; 04 Feb 2013
Service rating : Next day delivery Brilliant; 04 Feb 2013
Service rating : Fast delivery...; 04 Feb 2013
Service rating : fast delivery; 03 Feb 2013
Service rating : The whole ordering process was easy and the person I spoke to on the 'phone was very helpful. Delivery was delayed a day by snow but we were told what was happening and delivery was made the next day by arrangement.; 03 Feb 2013
Service rating : Great all round service so far a really good product; 03 Feb 2013
Service rating : Couldn't be better. Ordered on line one day...here the next.; 02 Feb 2013
Service rating : Prompt delivery; 02 Feb 2013
Service rating : Well set out website with great choice of of interesting products. The service was excellent and my order arrived in a day.; 01 Feb 2013
Service rating : very good, would buy from them again.; 01 Feb 2013
Service rating : Very satisfactory have recommended your gloves to some biker friends; 01 Feb 2013
Service rating : posted on time; 01 Feb 2013
Quick delivery and good service; 01 Feb 2013
Service rating : I was amazed and delighted to receive my order for Heated Gloves the day after I placed it.; 01 Feb 2013
Clear description of products and T & C, prompt despatch; 01 Feb 2013
Service rating : The service online was very good.; 01 Feb 2013
Service rating : I'm sure they sent the wrong size. I thought I ordered small/medium but they sent large. These are ok but a big big and Idon't want to be without them if I send them back.; 01 Feb 2013
Quick; 01 Feb 2013
very prompt delivery; 01 Feb 2013
Service rating : OK; 01 Feb 2013
Service rating : vere good; 01 Feb 2013
Service rating : I really cannot fault the service provided. The gloves were with me within 24 hours. Amazing; 01 Feb 2013
Service rating : I was very happy with the service i received. the delivery was quick and the item was very well packed. I have no problem recommending this company, and hope to buy from again in the future.; 01 Feb 2013
Service rating : fast service delivered less that 24hrs from ordering the gloves
5 stars; 01 Feb 2013
Very satisfied; 01 Feb 2013
Service rating : Prompt delivery excellent service.; 01 Feb 2013
Fast delivery and v olds with product; 01 Feb 2013
Service rating : The service was very good and there was a small fault with one pair of gloves
But nothing to do with Primrose quality control as the gloves came in a sealed
bag. I sent a picture and they apologised and we received a new pair the following day. Great service.; 31 Jan 2013
excellent service; 31 Jan 2013
Service rating : Good service; 31 Jan 2013
arrived quickly with no problems; 31 Jan 2013
Service rating : only problem was the product was out of stock for a while so we had to wait for it; 31 Jan 2013
great service, fast transaction; 31 Jan 2013
Service rating : Excellent service, speedy dispatch; 31 Jan 2013
Service rating : Speedy service and very good details of expected delivery.; 31 Jan 2013
Service rating : really good @quick; 31 Jan 2013
Very Good; 31 Jan 2013
Service rating : GOOD SERVICE; 31 Jan 2013
Arrived on time, very good value; 31 Jan 2013
Service rating : They answered my questions about the product quickly and helpfully, fantastic service; 31 Jan 2013
Service rating : Very easy website, and good arrived very quickly, and as ordered.; 30 Jan 2013
Service rating : Delivery was very prompt.; 30 Jan 2013
Service rating : Excellent service. I got very useful advice from the man on the phone when I phoned to ask about relevant products. Making an order was easy and quick. Goods were received on time and in first class condition as you would expect. Would buy from this supplier again.; 30 Jan 2013
I haven`t used them yet but they are just what I am looking for.; 30 Jan 2013
Service rating : prompt delivery as requested; 30 Jan 2013
Service rating : Good, clear website, and prompt delivery.; 30 Jan 2013
Service rating : Fast service and well packed.; 30 Jan 2013
Service rating : Very helpful staff, and excellent service. Would recommend this company to friends.; 30 Jan 2013
Goods delivered promptly and well packed. thank you; 30 Jan 2013
Service rating : Very efficient service. I received my order in less than 24 hours!; 30 Jan 2013
Service rating : Good prompt delivery; 30 Jan 2013
Service rating : Very Helpful and efficient; 30 Jan 2013
Service rating : good delivery, no quibble on returning item as was not suitable for the intended purpose, reccomended.; 29 Jan 2013
Good; 29 Jan 2013
Service rating : Very fast delivery.; 29 Jan 2013
Fast service,arrived next day.; 29 Jan 2013
Service rating : Great communication they informed me that the stock had ran out 1.5m screening. But even better they replaced & posted straight away 2m instead. Excellent service; 29 Jan 2013
Service rating : Came well within the time it said it would, excellent.; 29 Jan 2013
Service rating : Product arrived very promptly; 29 Jan 2013
Always deliver on time/when they say they will.; 29 Jan 2013
Not great! My order hadn't arrived when I looked for an invoice e-mail I couldn't find it so ended up calling the company only to be told that my order would not be in until End of Feb. They did offer a replacement screen but still no e-mail to confirm.; 29 Jan 2013
Service rating : :); 29 Jan 2013
Service rating : Excellent product so much so that i had to reorder for friends.; 29 Jan 2013
Service overall was good. Especially delivery was quick thanks; 29 Jan 2013
I telephoned to place my order and received excellent service and was provided with all the information I needed.; 29 Jan 2013
Service rating : Emails kept me informed of despatch/delivery and package arrived as promised - among the best info provision of any company; 29 Jan 2013
Quick delivery on the goods ordered 2 days; 29 Jan 2013
Service rating : Very quick delivery. Great service; 29 Jan 2013
Service rating : Prompt and rapid; 29 Jan 2013
Service rating : Fast and efficient delivery; 29 Jan 2013
Service rating : Good use of email communication and delivery was as expected.; 29 Jan 2013
Service rating : Quick and prompt; 29 Jan 2013
Service rating : Excelllent service, very quick and efficient delivery within 2 days!; 29 Jan 2013
Quick efficient service; 29 Jan 2013
prompt service; 28 Jan 2013
Service rating : Very good service, as always; 28 Jan 2013
Service rating : Arrived next day as stated, exactly to the time e-mailed by courier; 28 Jan 2013
Very efficient; 28 Jan 2013
Service rating : Extremely quick service - very impressed; 28 Jan 2013
Service rating : A fast and efficient transaction.; 28 Jan 2013
Service rating : Excellent, very quick delivery; 28 Jan 2013
Service rating : Phoned up for the device in the afternoon and was amazed when it was delivered the following morning.; 28 Jan 2013
Service rating : Arrived on time.; 28 Jan 2013
Service rating : Service was quick but may I suggest you lengthen the time of delivery, on your sight. Perhaps from 2-3 days to 2-5.. I ordered on 14th Jan and received at 5pm on 22nd, the item was required for 24th so just made it.; 28 Jan 2013
Excellent service and fast delivery; 28 Jan 2013
The wrong item was delivered initially. When I phoned drawing attetion to this I was told the right iteme would be sent the following day. It did not arrive and I had to chase again. This time I was told initially that it was no longer in stock, but thyat enquiries would be made. I was phone back to say that it would be sent. However, by this time there was snow. As a result there was understandable delay, but even when roads were passable safely there was a further delay before delivery.; 28 Jan 2013
excellent service ordered on monday afternoon received it first thing tuesday morning; 28 Jan 2013
Service rating : Your service was extremely prompt and easy to use. No problem for recommending.; 28 Jan 2013
Service rating : Service first rate, very quick delivery.; 28 Jan 2013
Service rating : Inexpensive device arrived quickly and with clear instructions.; 28 Jan 2013
Service rating : Good service; 28 Jan 2013
Service rating : arrived as expected; 28 Jan 2013
Service rating : Excellent company to buy from. Excellent service, quick delivery.; 28 Jan 2013
Item was not in stock when I ordered but was kept up Ito date by email on the likely delivery date. Extremely good customer service!; 28 Jan 2013
Service rating : Arrived on time; 28 Jan 2013
Service rating : very fast delivery; 28 Jan 2013
Service rating : very quick delivery; 28 Jan 2013
Service rating : the stated 2- 5 days delivery ended up as 11 days and then I had to wait and collect the next day from the Sorting Office.; 27 Jan 2013
Service rating : Excellent service and price. Would shop with them again for sure!! Many thanks. Very pleased.; 27 Jan 2013
Excellent service; 27 Jan 2013
Service rating : Very good; 27 Jan 2013
Service rating : Excellent service; 27 Jan 2013
Service rating : The 5 in 1 Flying Pest Repeller arrived very promptly - thank you!; 27 Jan 2013
Service rating : excellent; 27 Jan 2013
Service rating : Great service excellent delivery & communication Many Thanks; 27 Jan 2013
Service rating : E-mail to tell me day of delivery later followed by another to say the actual time period in which delivery expected.( 10:26 - 11:26 ). On the day - knock on door - parcel delivered 10:38. What kept you :-) Fantastic service.; 27 Jan 2013
Service rating : order was sent very quickly; 27 Jan 2013
Service rating : Within the time advertised; 27 Jan 2013
good service; 27 Jan 2013
Service rating : Really pleased with this company; 26 Jan 2013
Service rating : Fast and simple; 26 Jan 2013
2 week delivery; 26 Jan 2013
Service rating : They arrived very quickly.; 26 Jan 2013
Service rating : had trouble getting a replacement for damaged goods.; 25 Jan 2013
Service rating : Considering the recent weather difficulties everything was ver good; 25 Jan 2013
Service rating : Ordered in the morning,delivered the following day. Excellent service.; 25 Jan 2013
Service rating : A+; 25 Jan 2013
Service rating : My product arrived early and the package was in good condition.; 25 Jan 2013
Service rating : Amazing contact from seller was very impressed and super fast delivery even over the christmas period. Couldnt believe how quickly it came.; 25 Jan 2013
Service rating : delivered well before promised date; 25 Jan 2013
first class service,goods arrived quickly,would recommend to others; 25 Jan 2013
Service rating : easy; 25 Jan 2013
The product information was very helpful ,and arrived promptly.; 25 Jan 2013
Service rating : THERE WAS A DELAY FROM PLACING MY ORDER LAST SUMMER TO RECEIVING IT THIS MONTH, I WAS SENT REGULAR UPDATES ADVISING ME OF THE DELAY. WHEN IT ARRIVED AND I HAD IT ASSEMBLED THERE WAS A HOSE MISSING. AFTER REPORTING THIS BY PHONE, I RECEIVED SEVERAL PHONE CALLS FROM PRIMROSE TRYING TO SOLVE THE PROBLEM, AND IN THE END THEY SENT ME A FOC REPLACEMENT WHICH IS WORKING PERFECTLY. VERY IMPRESSIVE CUSTOMER CARE . WELL DONE PRIMROSE!; 25 Jan 2013
Quick response to any enquiry. I was impressed; 25 Jan 2013
Service rating : good; 25 Jan 2013
Delivery was in double quick time; 25 Jan 2013
Service rating : very good; 25 Jan 2013
Service rating : VERY GOOD SERVICE; 25 Jan 2013
Service rating : On line service was brilliant. I had difficulty with the payment part so was worried it had gone through more than once but was reassured immediately that all was well.; 25 Jan 2013
Excellent speedy service. Highly recommended!; 25 Jan 2013
Service rating : clear website, competive prices; 25 Jan 2013
very efficient - smooth transaction; 25 Jan 2013
Thank you; 25 Jan 2013
Service rating : Arrived in time and great to receive an email confirming their awareness of the fact it was a gift and needed to arrive on time.; 25 Jan 2013
Service rating : they are the cheapest, but yet the best, used them for a couple of years and have recommended to friends too !; 25 Jan 2013
Service rating : Fantastic next day service - top marks!; 25 Jan 2013
Service rating : We were delighted with the speed of receipt of our product and the service was excellent from point of order to delivery of the goods.; 24 Jan 2013
Service rating : Fantastic service delivered very quickly; 24 Jan 2013
Service rating : arrived before due date; 24 Jan 2013
Service rating : Product failed after 2 weeks . I emailed to inform you - a replacement arrived free of charge within 3 days - many thanks; 24 Jan 2013
Excellent service, very quick delivery. No hesitation in recommending to anyone; 24 Jan 2013
Service rating : Very impressed, texted re order confirmation and time of delivery and arrived when advised; 24 Jan 2013
Service rating : Excellent; 24 Jan 2013
Service rating : Excellent service. Notified when the item would be delivered.; 24 Jan 2013
Service rating : Very good; 24 Jan 2013
Service rating : received very quickly; 24 Jan 2013
prompt and on time; 24 Jan 2013
Service rating : Very helpful in the initial conversations and very efficient in their shipping and delivery. Particularly noteworthy was the assurance that if the colour didn't match then I could simply return it - without this I wouldn't have ordered it.; 24 Jan 2013
Service rating : Ex communications and delivery info.; 24 Jan 2013
Service rating : Very good; 24 Jan 2013
Service rating : Please see below.; 24 Jan 2013
Service rating : You cannot beat the service that I received from Primrose, A lesson to other companies. Absolutely first class.; 24 Jan 2013
Service rating : Very prompt delivery; 24 Jan 2013
excellent product; 23 Jan 2013
service was so good and very halpfull; 23 Jan 2013
Service rating : order was dispatched within hours i was well impressed with the speed and efficiency i know it was a small order but i will certainly recommend and use primrose in the future,; 23 Jan 2013
Excellent service and communicationand delivered within two days. Highly recommended.; 23 Jan 2013
Service rating : Quick delivery with no hassle whatsoever.; 23 Jan 2013
Service rating : Arrived on time without any problems.; 23 Jan 2013
Service rating : Fast delivery.; 23 Jan 2013
Service rating : Marvellous. Speedy and on time.; 23 Jan 2013
orderd item one day, recieved it the next, can not complain about the service at all.; 23 Jan 2013
Service rating : Arrived fast and safe; 23 Jan 2013
Good service and no problems. Thank you; 23 Jan 2013
Service rating : very good & easy ordering, very very good delivery best Ihave used. thank you.; 23 Jan 2013
Delivered next day! Superb..; 23 Jan 2013
We were very pleased with the service from Primrose. The path was for our new house, to create a temporary path over clay soil for the removal men. It was key that we received the delivery on the agreed day, as we were travelling many miles to be there and create the path. Primrose came up trumps, product exactly as described, well packed and delivered on correct day. Important to soften those links in hot (just off boiling) on cold days!; 23 Jan 2013
Very good, Got this for the caravan,working well.; 23 Jan 2013
Service rating : The items that came direct came on due date the smartedge from the manufacturer was a little longer.; 23 Jan 2013
Service rating : Product was delivered within 24 hours of ordering; 23 Jan 2013
quick response and very helpful!; 23 Jan 2013
Service rating : The cold frame is a good price and arrived very quickly.We have painted it to give it a longer life but it could have been put in the garden as it was.; 23 Jan 2013
Service rating : Excellent communication, prompt e-mail verification and delivery information.; 23 Jan 2013
Service rating : Very good communication when there was to be a slight delay.; 23 Jan 2013
Service rating : Quick; 23 Jan 2013
Great service, thank you.; 23 Jan 2013
Service rating : amazing here next day , wonderful +A1; 23 Jan 2013
Service rating : Items arrived quickly. Courier arranged for specific date and time delivery which I greatly appreciated.; 23 Jan 2013
Service rating : Gift arrived promptly and well packed. The recipient was very happy with
contents. Alan Burgess; 22 Jan 2013
Service rating : quick service and delivery; 22 Jan 2013
Service rating : the service is good and I received it fast; 22 Jan 2013
Service rating : Very business like and speedy service so very happy and will highly recommend Primrose.; 22 Jan 2013
Service rating : The parcel arrived very quickly, I was very impressed; 22 Jan 2013
Service rating : Delivery was very fast.; 22 Jan 2013
I Received my order very quick and in good condition very pleased thank you.; 22 Jan 2013
Service rating : Good range; 22 Jan 2013
Service rating : Good looking, one set for me one for friend.; 22 Jan 2013
Easy to order through website. Arrived when it said it would. Good quality product.; 22 Jan 2013
Service rating : Good quick service.; 22 Jan 2013
Service rating : the service was excellent; 22 Jan 2013
Service rating : Very quick delivery, will visit again; 22 Jan 2013
Service rating : Efficient fast service; 22 Jan 2013
Service rating : I found the service excellent, very fast delivery.; 22 Jan 2013
Service rating : Carrier was poor and damaged the goods; 22 Jan 2013
Service rating : Received within time scales promised.; 22 Jan 2013
Service rating : Product arrived day after ordering.; 22 Jan 2013
delivered by 8-15 next day; 22 Jan 2013
Very good products at reasonable prices with quick delivery, can't ask for more!; 22 Jan 2013
Service rating : Arrived as specified; 22 Jan 2013
Service rating : Delivery service used by Primrose left my parcel at the wrong address - contacted Primrose and my purchase was replaced immediately and arrived within 2 days. Very impressed; 22 Jan 2013
Service rating : Excellent service and very fast post. Thanks.+++++++++++++++++++++++++++; 22 Jan 2013
Prompt reliable service; 22 Jan 2013
Excellent and super fast delivery.; 22 Jan 2013
Service rating : Prompt delivery, easy to use website, well packaged; 22 Jan 2013
Service rating : service second to none; 22 Jan 2013
The items were £0.70 in value, two thin slips of plastic, placed in an envelope. But you charged £4.95 for post and packaging. Understandable if you box something more substantial up but outrageous for what was no more than a letter in an envelope.; 22 Jan 2013
Service rating : Delivery was excellent; 22 Jan 2013
Service rating : Very fast and well packed; 22 Jan 2013
good service; 22 Jan 2013
Service rating : what a pleasure to have the delivery time quoted & kept to,excellent.; 22 Jan 2013
Service rating : great service; 22 Jan 2013
Service rating : very quick and well packaged; 22 Jan 2013
Service rating : Goods arrived very quickly. Website easy to use.; 22 Jan 2013
Service rating : Couldn't, be more helpful will use again.; 22 Jan 2013
Service rating : Superb super fast service would highly recommend A****; 22 Jan 2013
Service rating : Not as effective as I had hoped for unless its a time issue cats, foxes and badgers all still circulating seemingly unaffected; 22 Jan 2013
Service rating : First class; recommend without reservation; 22 Jan 2013
Service rating : Good service; 22 Jan 2013
Service rating : the service from primrose was excellent just as primrose promissed next day delivery thank you very much; 21 Jan 2013
Service rating : Lady I spoke to was very helpful, gave me good advice, and suggested a better value product than the one I was going to purchase. I didn't feel rushed into ordering as I was concerned about my 'mouse problem'.; 21 Jan 2013
First class nothing more needs to be said; 21 Jan 2013
Service rating : I would say Primrose has got one of the best customer service in the World (i really mean it). Despite having problems with my purchases as the delivery guy damaged the item my appeal for the new product was handed on a professional level and the customer service ensured that i got what i wanted. Well done Primrose and their customer services team, I will be looking forward to buying more from you.; 21 Jan 2013
Service rating : very good; 21 Jan 2013
Service rating : Fantastic customer service,item damaged,replacement sent out next day; 21 Jan 2013
Service rating : Prompt delivery; 21 Jan 2013
Service rating : Prompt delivery, easy website; 21 Jan 2013
Service rating : delivery service very good; 21 Jan 2013
Service rating : easy website and prompt attention; 21 Jan 2013
Service rating : made order and received two days later.great service.; 21 Jan 2013
Service rating : great service!; 21 Jan 2013
Service rating : Service good; 21 Jan 2013
Service rating : Well packed a delivered very quickly. Thank you for an excellent service.; 21 Jan 2013
Service rating : Fast delivery, good communication; 21 Jan 2013
Super fast service.; 21 Jan 2013
Service rating : Easy to order, well described,delivered on the day allocated.; 21 Jan 2013
A good product, delivered quickly; 21 Jan 2013
Service rating : Excellent service, well priced and prompt; 21 Jan 2013
Service rating : from ordering to recieving it was 1st class; 21 Jan 2013
Service rating : Extremely fast delivery; 21 Jan 2013
Service rating : fine; 21 Jan 2013
service was ok - they arrived when I was told they would..; 21 Jan 2013
Service rating : very fast service; 21 Jan 2013
Very quick delivery from time of order. All items appear in order but obviously, due to the weather and time of year have not been able to use yet, but am looking forward to doing so.; 21 Jan 2013
Service rating : excellant fast service and goods; 21 Jan 2013
Service rating : Quick dispatch, good communication. Will use again; 21 Jan 2013
Excellent service very prompt delivery; 21 Jan 2013
very prompt; 21 Jan 2013
Excellent service - delivery overnight.; 21 Jan 2013
Service rating : prompt delivery well packaged; 21 Jan 2013
Service rating : Service fine; 21 Jan 2013
Service rating : Very efficient; 21 Jan 2013
Service rating : Very good no complaints at all; 21 Jan 2013
Delivered the next day and in the time slot - well done; 21 Jan 2013
Service rating : GOOD DELIVERY; 21 Jan 2013
Service rating : Super price and Super quick delivery - very pleased; 21 Jan 2013
Service rating : Efficient.; 21 Jan 2013
Service rating : Very fast service; 21 Jan 2013
Service rating : Good price and very quick delivery. Very Good; 21 Jan 2013
Service rating : Very good service virtually next day; 21 Jan 2013
Our first order arrived broken ,but as soon as I called and spoke to a very helpful lady all was resolved and a replacement was sent straight away . fabulous service , I would not hesitate to use the company again; 20 Jan 2013
ok; 20 Jan 2013
As Above; 20 Jan 2013
Delivery was well over a month after order date even though order was with Next day delivery and items were in stock.
Their database constantly mixed up my contact details with my Mothers, leaving her receiving a lot of information and calls that were intended for me.
Overall, the customer service staff were very polite and helpful but just couldn't seem to correct the database's problems leading to the large delay.
As compensation they refunded my delivery charge but seemed like too little too late.; 20 Jan 2013
Service rating : Easy to use website and quick delivery; 20 Jan 2013
Service rating : wonderful service goods arrived the next morning after ordering.; 20 Jan 2013
Generally great but invoice address and delivery address came back as the same. It was a present and I didn't want the person receiving the gift to be aware of how much the item cost; 20 Jan 2013
Service rating : Although first item was faulty, a replacement was sent straight away.; 20 Jan 2013
excellent service arrived the next day; 19 Jan 2013
Excellent Service; 19 Jan 2013
Service rating : quick delivery; 19 Jan 2013
Service rating : Well pleased; 19 Jan 2013
Service rating : Speedy delivery. Many Thanks; 19 Jan 2013
Service rating : very easy fast service fab prices; 19 Jan 2013
Service rating : Quick delivery; 18 Jan 2013
Service rating : Service was excellent. Prompt and well packed.; 18 Jan 2013
Service rating : Ordered the item one day and it arrived the next so very pleased with the service.; 18 Jan 2013
Service rating : very pleased with service; 18 Jan 2013
Service rating : fast delivery. good service thanks; 18 Jan 2013
very promt service and good value for money; 18 Jan 2013
Service rating : Arrived in one day; 18 Jan 2013
Service rating : I was vey impressed by the fast service I received from Primrose delivered on the day promised, I would certainly recommend this co, I would certainly buy from them again.; 18 Jan 2013
Service rating : it was lucky i was around to help offload the items as the driver was on his own; 18 Jan 2013
very satisfied with product and service; 18 Jan 2013
Service rating : best service on the internet; 18 Jan 2013
Service rating : Very good; 18 Jan 2013
Service rating : Very good; 18 Jan 2013
Service rating : excellent service fast delivery.; 18 Jan 2013
Fast delivery, excellent communication and product perfect too!; 18 Jan 2013
Service rating : Easy to understand website and product well described. Delivery was on time and without incident; 18 Jan 2013
Service rating : review unnecessary - excellent/good service; 18 Jan 2013
Service rating : Product was delivered promptly.; 18 Jan 2013
very efficient, the product was delivered the very next day.; 18 Jan 2013
Service rating : Really pleased. Knew exactly when delivery was due. Arrived on time!; 18 Jan 2013
Service rating : Quick delivery not over-packed.; 18 Jan 2013
Service rating : Would like to have been able to use gift voucher on line. Office not open evenings; 18 Jan 2013
Service rating : Very fast delivery.; 18 Jan 2013
I am not sure wheathet it was me or the wbsire that got the size wrong and I was in a rush so did not check email order. Excelent responce and replacement..; 18 Jan 2013
Very responsive, good communication, quick delivery; 18 Jan 2013
Service rating : Good value for money and fast delivery; 17 Jan 2013
primrose are very good but some of the operators aren't always familiar with the goods being purchased; 17 Jan 2013
Service rating : Was amazed at how quickly product arrived. Ordered on line in the evening and it arrrived the next day. Super fast.; 17 Jan 2013
Service rating : My order arrived very quickly and was installed just after it arrived; 17 Jan 2013
Prompt delivery, thank you; 17 Jan 2013
Service rating : Best internet shopping experience I have had. Quick, efficient and truthful - you did exactly what you said you would do. Thanks. I will recommend you and use you again.; 17 Jan 2013
Service rating : very good service,quick delivery.; 17 Jan 2013
prompt delivery and e-mail with delivery time within an hour of expected time; 17 Jan 2013
Service rating : excellent service; 17 Jan 2013
Service rating : excellent service; 17 Jan 2013
Service rating : Top Class, couldn't be better.; 17 Jan 2013
Very helpful and friendly. Well done.; 17 Jan 2013
Excellent prompt service. Very good carrier service used who advised of a one hour time slot, which saved waiting in all day for goods to arrive; 17 Jan 2013
Service rating : We had a Robles with delivery arrangements but carriers were flexible; 17 Jan 2013
First class 5*
18-Jan-2013
As I said First class service. 5*; 17 Jan 2013
Service rating : Internet order went smoothly and delivered when stated; 17 Jan 2013
Service rating : Telephoned with delivery date and arrived on date promised; 17 Jan 2013
Service rating : prompt delivery, well packaged; 17 Jan 2013
Service rating : Good information and good service - I'd use them again.; 17 Jan 2013
Service rating : Excellent; 17 Jan 2013
Service rating : Fantastic fast delivery; 17 Jan 2013
service was good , polite , and the product arrived the next day; 17 Jan 2013
very quick delivery; 17 Jan 2013
Items as described and excellent delivery; 17 Jan 2013
Service rating : Fast delivery, easy to use website; 17 Jan 2013
Service rating : Prompt and efficient delivery.; 17 Jan 2013
Very fast and efficient service; very helpful when I asked for samples of the products.; 17 Jan 2013
Service rating : very good service; 16 Jan 2013
Service rating : Fantastic service, fast delivery.; 16 Jan 2013
Service rating : Excellent service, item delivered as quoted within 24 hours; 16 Jan 2013
Service rating : The service is excellent, I ordered one day and received my item the next day.; 16 Jan 2013
Service rating : prompt confirmation of on-line order and delivery; 16 Jan 2013
Service rating : I love the website and all the information, what was very helpfull to choose the right product for me and fast delivery thanks; 16 Jan 2013
Service rating : Service as promised; 16 Jan 2013
Service rating : Ordering was clear and simple. Order arrived next day as per terms. Excellent ll round; 16 Jan 2013
Service rating : Order confirmed, processed, and delivered speedily.; 16 Jan 2013
Service rating : The traps arrived as promised even though I ordered during a bank holiday; 16 Jan 2013
Unfortunately the first set of garden chairs I received were damaged, a phone call later and a new set arrived within 48 hours, considering this was a couple of days before Christmas - excellent, would highly recommend using Primrose.; 16 Jan 2013
Service rating : Ist class product. 1st class service.; 16 Jan 2013
fantastic service would highly recommend fantastic customer service; 16 Jan 2013
Service rating : I was very impressed by the courier service. I received an email telling me what time the courier was going to deliver which was very helpful when planning my day. I will definitely order from Primrose again.; 16 Jan 2013
Had a problem with the stitching on the heated gloves - instant replacement. That is what i call good customer service! Well done.; 16 Jan 2013
Service rating : Very prompt service. Arrived well packed and ahead. I have purchased from Primrose before and always been very happy with their delivey service.; 16 Jan 2013
Service rating : Used them many times as per usual great service; 16 Jan 2013
Fast and efficient - I would certainly use Primrose again (and I work in a Garden Centre!); 16 Jan 2013
Service rating : very quick delivery; 16 Jan 2013
Very fast turn around. Received the day after order. Excellent service.; 16 Jan 2013
good ebayer prompt delivery thanks; 16 Jan 2013
Great service- very quick delivery;; 16 Jan 2013
Service rating : easy to use web site and very fast delivery; 16 Jan 2013
Service rating : prompt delivery; 16 Jan 2013
Service rating : Arrived quicly, as described; 16 Jan 2013
Very good customer service; 16 Jan 2013
Service rating : I have recommended your company to one of my friends who is also looking to purchase a gazebo.; 15 Jan 2013
Good; 15 Jan 2013
Service rating : Thankyou- very quick delivery; 15 Jan 2013
The service was very good and picked up that I had inadvertently ordered thesame item twice by mistake.; 15 Jan 2013
Superduperfandabbydozie speedy service. Will get my business again.; 15 Jan 2013
Service rating : Very fast and efficient service; 15 Jan 2013
Service rating : goods delivered on time as promised; 15 Jan 2013
Service rating : Brilliant service arrived exactly when it was supposed to.; 15 Jan 2013
Service rating : Took a little time to arrive, but that was due to Christmas holidays !!; 15 Jan 2013
delivered promptly; 15 Jan 2013
Service rating : Item arrived on time and the overall experience was easy and efficient; 15 Jan 2013
It arrieved on time and also in excellent condition.; 14 Jan 2013
Fast efficient service. Thank you. A+; 14 Jan 2013
Service rating : Fast delivery; excellent product information provided on the website. Completely hassle-free. Also the product came with a 60 day returns policy - it wasn't needed but it's nice to know it's there!; 14 Jan 2013
Service rating : very prompt; 14 Jan 2013
Service rating : Great service - easy to order - good price and arrived the next day; 14 Jan 2013
Service rating : Order processed very fast and as promised. Kept informed of the delivery progress and the hour time slot in which the delivery would be made.; 14 Jan 2013
Service rating : Excellent delivery time could not have been quicker; 14 Jan 2013
Service rating : the service was first class; 14 Jan 2013
Service rating : can't fault the service,fast & effiicient; 14 Jan 2013
Product arrived extremely quickly & within the time slot specified in the email we received; 14 Jan 2013
Service rating : Packages arrived very quickly.; 14 Jan 2013
Very quick service ,great sail at a great price.; 14 Jan 2013
Service rating : great speedy delivery, especially as it was over the christmas period; 14 Jan 2013
Service rating : excellent service arived after 3 days that was including new years day; 14 Jan 2013
Service rating : You did well; 14 Jan 2013
Service rating : PROMPT DELIVERY; 14 Jan 2013
I was very satisfied with my purchase.; 14 Jan 2013
Service rating : Excellent prompt service; 14 Jan 2013
Service rating : very quick and trouble free; 14 Jan 2013
Service rating : received very quickly; 14 Jan 2013
Service rating : I ordered the product and it was received speedily and in good order .; 14 Jan 2013
Service rating : very good --the product arrived in record time all in all great service; 14 Jan 2013
Service rating : quick delivery; 14 Jan 2013
Service rating : Came next day; 14 Jan 2013
Considering I ordered during the Christmas - New Year period, the item arrived extreemly promptly.; 14 Jan 2013
Service rating : Very quick supply - in fact much quicker than expected; 14 Jan 2013
Service rating : fast delivery time.; 14 Jan 2013
Service rating : Prompt delivery; 14 Jan 2013
Service rating : many thanks primrose your service is excellent you even gave a time of arrival so we did not have to wait in; 14 Jan 2013
Very prompt response to order. Delivered quickly.; 14 Jan 2013
very good and helpful personnel; 14 Jan 2013
Service rating : very fast dispatch; 14 Jan 2013
Service rating : Delivery was spot on; 14 Jan 2013
Service rating : My meerkat family arrived very quickly and very well packaged. The price was more than reasonable, and I've already recommended Primrose to a friend.; 14 Jan 2013
Service rating : It was a very good service very quick and no problems. All packaged well.; 14 Jan 2013
Service rating : Really good service, it arrived earlier than they said.; 14 Jan 2013
Website displayed items available which were subsequently not in stock
However advice was prompt and resolution easily reached; 14 Jan 2013
Service rating : prompt replacement arranged; 14 Jan 2013
Service rating : Excellent service and very quick delivery.; 14 Jan 2013
Service rating : all ok; 14 Jan 2013
Quite helpful and polite.; 14 Jan 2013
Service rating : Quick delivery, well packed.; 13 Jan 2013
I cannot rate the service more highly!; 13 Jan 2013
Service rating : Excellent service.Fast despach and delivery!; 13 Jan 2013
Service rating : Always excellent service from this supplier; 13 Jan 2013
Service rating : Considering order was placed just before Xmas it was delivered in good time.; 13 Jan 2013
Service rating : Slight delay on the delivery of the wire but a quick call to the very helpful customers services team soon sorted this.; 13 Jan 2013
Service rating : next day deliwery; 13 Jan 2013
Service rating : Excellent service; 12 Jan 2013
very helpful with text message for delivery; 12 Jan 2013
Service rating : Very good service, speedy delivery and excellent refunds policy.; 12 Jan 2013
Service rating : Excellent speed of delivery - quality product; 12 Jan 2013
Service rating : My Item arrived very quickly and I got a very quick reply to an email I sent.; 12 Jan 2013
efficient and friendly phone operator; 12 Jan 2013
Service rating : Would have been excellent except the delivery was delayed due to the fact that the item was not delivered at the expected time.; 12 Jan 2013
Service rating : Very prompt delivery.; 12 Jan 2013
Service rating : Fast efficient delivery even around Christmas.; 12 Jan 2013
Cannot fault service - product was out of stock but I was kept continually informed until it was available.; 12 Jan 2013
Service rating : Service was first class and product was sent immediately. Well done; 12 Jan 2013
i was so amazed by how quick my garden clock arrived from when i ordered it ,very quick; 11 Jan 2013
Product arrived promptly; 11 Jan 2013
The 1st received has a broken hose to one of the fish mouths. Reported the problem, then got a replacement with no trouble at all.; 11 Jan 2013
Excellent customer service and great products and great value for money.; 11 Jan 2013
Prompt delivery; 11 Jan 2013
Very timely delivery, screening well packaged; 11 Jan 2013
Painless; 11 Jan 2013
First class; 11 Jan 2013
I ordered my product on Friday and it arrived the next day. The product was also brilliantly packaged. Perfect!; 11 Jan 2013
Good prompt service with goods delivered within a couple of days.; 11 Jan 2013
Answered my questions each time. If they couldn't there and then, would ring back within 20 minutes with the answer.; 11 Jan 2013
Delivery was very quick, particularly as it was just before Christmas. Thank you; 11 Jan 2013
From the initial phone call, to delivery service was excellent.
Delivered on time as promised; 11 Jan 2013
An excellent service both in the ordering and the delivery. I will most definitely use Primrose again.; 11 Jan 2013
Disappointed that the product I ordered was delayed due to lack of stock at Primrose, but they kept me informed by email about what was happening.; 11 Jan 2013
SERVICE EXCELLENT, ARRIVED 1ST CLASS DELIVERY NEXT MORNING; 11 Jan 2013
Dispatched very promptly; 11 Jan 2013
Item was delivered the next day at the time stated; 11 Jan 2013
The service from Primrose was very very rapid near Christmas period.Very good delivery time.; 11 Jan 2013
Prompt efficient service; 11 Jan 2013
Quick delivery, which was also free.
Product is exactly as shown on website, cant complain.; 11 Jan 2013
Ordered about 3pm one day the order was here by 9am the next day.; 11 Jan 2013
Staff were helpful and informative; 11 Jan 2013
Very good ! No complaints. When I rang up to order the representative was very helpful.; 11 Jan 2013
Good attention to customer needs; 11 Jan 2013
On delivery day they telephoned to agree time of delivery.; 11 Jan 2013
I could not ask for a better service, without any hassel! Perfect delivery as they promise. Thanks!; 11 Jan 2013
service Excellent, very quick value for money and item well packed; 11 Jan 2013
I ordered in the afternoon and received delivery the following day with a one hour delivery slot. Excellent service. Response to a telephone enquiry was excellent too.; 11 Jan 2013
Service was excellent. Goods delivered on time and very promptly; 11 Jan 2013
The service could not have been better. Excellent servuce.; 11 Jan 2013
Package was badly damaged when it arrived - but only the exterior box, all inside was so well wrapped that items were in perfect condition.; 11 Jan 2013
.It was OK; 11 Jan 2013
First-class service - fast and efficient.; 11 Jan 2013
Excellent Service, would definitely use again.; 11 Jan 2013
Arrivedquickly; 11 Jan 2013
Excellent; 11 Jan 2013
Ordered Day 1 arrived Day 2; 11 Jan 2013
Excellent customer service, had a slight problem with one of the units but a replacement was sent immediately.; 11 Jan 2013
very efficient; 11 Jan 2013
Great fast delivery; 11 Jan 2013
Arrived promptly in time for Christmas, even though ordered very late; 10 Jan 2013
Asked for and received VAT invoice by e mail on same day.; 10 Jan 2013
Excellent service. Was delivered only 21 hours after placing my order just before Christmas. Very well packed..; 10 Jan 2013
very helpful when i asked about product; 10 Jan 2013
Very good and fast delivery; 10 Jan 2013
prompt and efficient; 10 Jan 2013
Initially a problem with the delivery date. Spoke with Customer Service. Fixed immediately.; 10 Jan 2013
the seller dispatched in good time; 10 Jan 2013
VERY GOOF NO PROBLEM; 10 Jan 2013
The service was excellent. the product arrived within the promised time.; 10 Jan 2013
Product sent quickly; 10 Jan 2013
would recomend AAAAA; 10 Jan 2013
Excellent!; 10 Jan 2013
Ordering and delivery were really superb.; 10 Jan 2013
Exactly as described, delivered as promised, very well packaged. The plants look great in them!; 10 Jan 2013
As described and arrive on time; 10 Jan 2013
excellent service; 10 Jan 2013
QUICK, EFFICIENT DELIVERY; 10 Jan 2013
good; 10 Jan 2013
very fast delivery; 10 Jan 2013
good; 10 Jan 2013
first class. I ordered Saturday morning the 22nd of December and had them by the 24th. well done Primrose.; 10 Jan 2013
FIRST CLASS SERVICE THANK-YOU; 10 Jan 2013
10 out of 10 very impressed with the service; 10 Jan 2013
ordered 11dec, delivery 23 dec with no communication between, that could have been better but all good really. Products and choice are great.; 10 Jan 2013
Smart and efficient operation; 10 Jan 2013
Great service & well packed; 10 Jan 2013
Very quick and efficient delivery; 10 Jan 2013
Special instructions carried out flawlessly.; 10 Jan 2013
Phoned for help and the woman was very helpful; 10 Jan 2013
Good product knowledge. Good service; 10 Jan 2013
ordered at 14:30 arrived 07:30 next day; 10 Jan 2013
Arrived next day as promised; 10 Jan 2013
Did not deliver for Christmas as promised and then when I called I was told that this was due to a supplier business being closed, no call or email was sent to make me aware of this and when I called I was promised delivery by 4th January which was not good as it was a christmas present. It did not arrive until the 7th January; 10 Jan 2013
the service from Primrose was very afficiant; 10 Jan 2013
Excellent.; 10 Jan 2013
Arrived promptly; 10 Jan 2013
Item arrived promptly. It's the third time I have used Primrose and have always been satisfied with their service.; 10 Jan 2013
from placing the order I was kept advised of progress. A good service which I would use again; 10 Jan 2013
a little slow but ir was christmas!; 10 Jan 2013
was hoping product would arrive in time for xmas as was mentioned on website if ordered by a certain date time it didn't arrive till after; 10 Jan 2013
very fast service.excellent. thank you; 10 Jan 2013
Fast delivery.; 10 Jan 2013
Received the goods on time although it was Xmas Eve. Excellent service .; 10 Jan 2013
Very good fast efficient service.; 10 Jan 2013
Delighted at the fact the timing of delivery was given in advance to within an hour or so; 10 Jan 2013
Delivered on time.; 10 Jan 2013
The delivery was left on pavement outside the house, despite instructions to leave in shed and close padlock. Luckily it was not stolen.; 10 Jan 2013
First class delievery many thanks; 10 Jan 2013
great!; 09 Jan 2013
Quick delivery.; 09 Jan 2013
Prompt; 09 Jan 2013
No complaints at all; 09 Jan 2013
Fantastic communications throughout the entire order and delivery; 09 Jan 2013
Recommended; 09 Jan 2013
I ordered a pest repeller from them and it arrived within 2 days.Great service; 09 Jan 2013
I received the item within 2 days and being the week before christmas I was really impressed.; 09 Jan 2013
Delivery excellent considering how close to Christmas we placed order; 09 Jan 2013
Items at a very competitive Sale price. Very quick delivery without problems.; 09 Jan 2013
We ordered these battery candles just before Christmas. I thought I was pushing my luck, however they arrived in time to place amongst trib nativity crib figures and on the shelves of our dresser in the kitchen. We were very grateful for the prompt response to this order. They provided a lovely Christmas glow.; 09 Jan 2013
Amazingly quick delivery - less than 24 hours for a large item, just before Christmas. Thank you.; 09 Jan 2013
Fast delivery considering time of year (just prior to Christmas) disappointed that one of the outer packages was badly damaged as they were purchased as gift. Fortunately gloves weren't dmaged and seem to work okay.; 09 Jan 2013
very quick and easy to use service; 09 Jan 2013
Delivered very promptly; 09 Jan 2013
products not seen elsewhere; 09 Jan 2013
Very quick delivery excellent!!; 09 Jan 2013
Excellent service. Arrived within 2 days of order, ordered a few days before Xmas. Excellent.; 09 Jan 2013
The item I chose was out of stock but due in the next day. I placed an order for the item and it was despatched same day it was back in stock and I received it earlier than expected and in time for Christmas. Really efficient service especially coming up to Christmas.; 09 Jan 2013
Brilliant service....super fast delivery....will deffo use u again thankyou; 09 Jan 2013
excellent service. the product arrived in good time for christmas and the packaging was more than adequate to prevent damage during delivery; 09 Jan 2013
Very good quick delivery no probs
10-Jan-2013
excellent company and products; 09 Jan 2013
Good service and good product!; 09 Jan 2013
Quick delivery even a few days before Christmas, Brilliant.; 09 Jan 2013
Never had such excellent service from any other company. The courier kept me well informed with the delivery and with a time slot of 12.24 to 1.24 and the driver turned up at 12.25!!! Amazing; 09 Jan 2013
Great products, wife loves them!; 09 Jan 2013
Fast and efficient, credit also to DPD who ensured my parcel was delivered on the despatched date; 09 Jan 2013
Prompt delivery - well packaged.; 09 Jan 2013
No problems, a little later than originally promised; 09 Jan 2013
brill; 09 Jan 2013
Excellent service and kept me informed of delays and delivery times; 09 Jan 2013
ORDERED JUST BEFORE cHRISTMAS DEADLINE. wE WERE CONCERNED THAT IT WOULD NOT BE DELIVERED IN TIME BUT NEED NOT HAVE WORRIED. THANK YOU.; 09 Jan 2013
The order was dealt with promptly. One of the blue stripe repeller's was faulty. I e mailed and it was immediately replaced. You can't ask for better than that!; 09 Jan 2013
No problems; 09 Jan 2013
Delivered promptly; 09 Jan 2013
Great; 09 Jan 2013
Was expected on the 21st for a Christmas present but did not arrive until 31st Dec - disappointing as was a present for my Mother. This may have been due to your delivery service.; 09 Jan 2013
Fantastic as always; 09 Jan 2013
The service from this company was excellent. They responded to my email straight away and items ordered were received the next day.; 09 Jan 2013
fantastic delivery; 09 Jan 2013
Quick response to e-mail questions and fast delivery.; 09 Jan 2013
Excellent service knew what was happening all the time; 09 Jan 2013
fast delivery; 08 Jan 2013
Came in between the times we were given.; 08 Jan 2013
Good accurate website, prompt delivery of order (despite Xmas rush); 08 Jan 2013
on time delivery, well packaged,good product and website/payment options excellent; 08 Jan 2013
Quick; 08 Jan 2013
Absolutely brilliant service, as per usual, that's why I keep coming back to Primrose to buy more products! Well done guys!! Brilliant, cannot fault them at all! Fantastic wee company!; 08 Jan 2013
Very quick service despite it being Christmas rush. Packaging could have been more robust as it was quite bashed about although item was cast iron so not damaged. Do suspect less robust purchase may have been less lucky.; 08 Jan 2013
Came in good time and well packaged.; 08 Jan 2013
Excellent service from primrose great quality and value for money definately order
from them again; 08 Jan 2013
Good service; 08 Jan 2013
1st class service yet again, Thank you primrose; 08 Jan 2013
Service and delivery were excellent; 08 Jan 2013
Excellent; 08 Jan 2013
The goods arrived as promised and were well packed. There was absolutely no hassle, just good service; 08 Jan 2013
The service was quick and very helpful; 08 Jan 2013
Prompt service and delivery; 08 Jan 2013
very efficient service,good packaging.arrived promptly even tho in Christmas period; 08 Jan 2013
Excellent speedy service; 08 Jan 2013
super fast delivery; 08 Jan 2013
Delivery was very quick, very pleased with this, as it was very close to Christmas.; 08 Jan 2013
very quick delivery packed very well; 08 Jan 2013
Superb customer advice and delivered the next day-just as i was told it would be! I would certainly use your company again.; 08 Jan 2013
Great service. No problems.; 08 Jan 2013
Found the service very good, any queries I had were answered by return. will definitely buy from them again.; 08 Jan 2013
First class transaction, Fast delivery service. Would use again.; 08 Jan 2013
Quick delivery and goods received in good condition; 08 Jan 2013
As we live only a short distance from the Primrose site in Reading, we were disappointed that they did not allow collection from them. So they had to wrap the item in its own box, use loads of bubble wrapping round that, put the whole in another box, get a courier to collect and deliver to us. A waste of resources, time and materials.; 08 Jan 2013
just very, very good. felt very confdent wiith the communication; 08 Jan 2013
Arrived very quickly and even got a 2hr delivery time on morning of delivery.; 08 Jan 2013
Site warned of back-order situation when item ordered, subsequently Primrose gave two up-dates to the order and ultimately delivered precisely when they said that they would. Excellent service.; 08 Jan 2013
Delivery was on exact date considering Xmas post. I returned the insoles and have to compliment on the speed of the refund. Thank you; 08 Jan 2013
Fine; 08 Jan 2013
quick delivery; 08 Jan 2013
Service absolutely fine.; 08 Jan 2013
This was a very late order for a christmas present and it arrived so quickly, I was amazed.; 08 Jan 2013
Bought from before and will buy from again. Speedy service.; 08 Jan 2013
Pleasantly surprised by speed of delivery; 08 Jan 2013
Very speedy impressive service with good communication. Chimenea arrived next day as promised. Very well packaged.; 08 Jan 2013
excelant service arrivede when ststed in perfect condition; 08 Jan 2013
arrived sooner than expected; 08 Jan 2013
I have been shopping on line withPrimrose now for 6 years and have bought many items . All items have been to the highest standards, and i have been more than satisfied with quality price and service. HIGHLY RECOMMENDED; 06 Jan 2013
Great Service Thanks; 06 Jan 2013
Excellant service; 06 Jan 2013
great quick service; 06 Jan 2013
I ordered the wrong size product and although I was pleased with your e-mail response re: returning it, you then forgot to forward me the next size.
When I enquired again though you did respond promptly and I received the item 2 days later; 06 Jan 2013
Prompt and efficient; 06 Jan 2013
I ordered a chiminea which arrived promptly but was completely broken when I opened it later. I emailed Primrose customer service as it was a weekend and received a prompt and polite response from Joe. I then phoned and spoke to him. He was very helpful and the product was replaced quickly. This time it was packed much better and arrived in perfect condition. I think the fault was mainly with the courier, but also that the first delivery could have been packed up better to avoid breakage. Although I was stressed about the first delivery and worried about whether I would be able to have it replaced (and in time for Christmas) I was reassured by Primrose's excellent customer service and the way they resolved the problem quickly and efficiently.; 06 Jan 2013
delivered within 3 days; 06 Jan 2013
Stand was tricky to assemble as screws seemed to be a bit on the short side. Used others which worked fine. Stand is great. Good value. Delivery was extremely prompt. Would use again.; 06 Jan 2013
Found the service to be speedy and easy to use; 06 Jan 2013
Prompt delivery and well packaged; 06 Jan 2013
very quick service, thank you; 06 Jan 2013
Happy to recommend and would use again, thank you!; 05 Jan 2013
Excellent price, really quick and efficient delivery. I recommended to a friend as it had been so good.; 05 Jan 2013
very good; 05 Jan 2013
Had trouble with the condition of the item due to royal mail delivery, this was quickly sorted out and a replacement was sent straight away out. Good communication through emails and very polite.; 05 Jan 2013
Efficient dispatch and delivery; 05 Jan 2013
Lightning delivery and excellent product. Thank you!; 05 Jan 2013
Good sevice delivered in time for Christmas; 05 Jan 2013
Very speedy and efficient; 05 Jan 2013
Excellent service; 05 Jan 2013
Was delivered on time.; 05 Jan 2013
Order arrived very promptly
Order ring online was easy - no hassles
My friend loved the gift.; 04 Jan 2013
Pleasant and attentive staff at other end of telephone.; 04 Jan 2013
very quick delivery; 04 Jan 2013
Fast delivery; 04 Jan 2013
prompt delivery; 04 Jan 2013
items arrived really fast; 04 Jan 2013
Quick service; 04 Jan 2013
fast safe delivery; 04 Jan 2013
Good Service quick delivery; 04 Jan 2013
Highly rate Primrose's efficient service, much appreciated. Well packaged and swift delivery too. Getting to be more of a rarity these days, sadly.; 04 Jan 2013
Great service. Obviously took pains to please the customer in every way. First time used but will certainly return to purchase further items in the future as strikes me very customer conscious. Thank you.; 04 Jan 2013
Very good as usual. Delivery took a wee bit longer but since it was the week before Christmas it is understandable.; 04 Jan 2013
A quick and great service the product received is just what I wanted.; 04 Jan 2013
first class; 04 Jan 2013
Very quick coming; 04 Jan 2013
received my order in days brilliant; 04 Jan 2013
excellent and prompt delivery; 04 Jan 2013
Excellent service and extremely prompt delivery; 04 Jan 2013
Excellent delivery information.; 04 Jan 2013
Very quick service; 04 Jan 2013
Fast service even before christmas; 04 Jan 2013
The level of service during the busy Christmas period was ecxcellent; 04 Jan 2013
the customer service i recieved was first class i would not hesitate in dealing with primrose in the future; 04 Jan 2013
First class service. As always.; 04 Jan 2013
Delivery was a major problem - was most dissatisfied with the service received. both items were not dispatched or delivered together; 04 Jan 2013
no further comment; 04 Jan 2013
Great service, prompt delivery. Would always use this company.; 04 Jan 2013
came on time; 04 Jan 2013
Speedy delivery; 04 Jan 2013
Very prompt and easy to use; 04 Jan 2013
Really prompt delivery with good stock of items to avoid disappointment and delay. Great communication.; 04 Jan 2013
very speedy service; 04 Jan 2013
Arrived in good time; 04 Jan 2013
Delivery good despite it being a busy Christmas period.; 04 Jan 2013
goods arrived really quickly as near to xmas as well; 04 Jan 2013
Item arrived damaged - replacement sent immediately; 04 Jan 2013
Good courteous service when I phoned with an enquiry .; 04 Jan 2013
Delivered promptly and in perfect condition; 04 Jan 2013
arrived quickly and well packed. having difficulty in getting the site to accept this comment.!!!!! 4th try!; 04 Jan 2013
Very helpful; 04 Jan 2013
First class service.; 04 Jan 2013
Quick service with product needed for a specific deadline; 04 Jan 2013
very good fast service; 04 Jan 2013
Placed the order and recieved items within 48hrs, very pleased; 04 Jan 2013
Satisfied; 04 Jan 2013
Prompt delivery; 04 Jan 2013
Fantastic delivery service with estimated delivery within a 1hour window and product was delivered as promised; 04 Jan 2013
Excellent service Thankyou; 04 Jan 2013
Not only was I given a delivery date but the hour of the day. Needless to say, The clock arrived at exactly the time promised. EXCELLENT!; 04 Jan 2013
Timely delivery; 04 Jan 2013
Good; 03 Jan 2013
All in order, thank you.; 03 Jan 2013
The order arrived quickly and well packaged.; 03 Jan 2013
First Class service, prompt delivery, well packaged; 03 Jan 2013
xyz; 03 Jan 2013
Excellent service........ you do what you say!; 03 Jan 2013
ex product ex service; 03 Jan 2013
Very slick service.; 03 Jan 2013
very good delivery service; 03 Jan 2013
Product arrived by return....impressive service.......& so far, it has proved to be effective and I trust this will continue.; 03 Jan 2013
Goods well packed, and delivery excellent.; 03 Jan 2013
Good service; 03 Jan 2013
A good purchase with a quick delivery service, well packed, i would use this seller again,; 03 Jan 2013
Arrived on time in good condition; 03 Jan 2013
Excellent first class, cannot fault it; 03 Jan 2013
everything fine just as described; 03 Jan 2013
Fast service.; 03 Jan 2013
Can't fault the service. Order received promptly and well packaged. Would definately order again with Primrose.; 03 Jan 2013
the website was easy to work round. the service was excellent and the update of delivery time was good; 03 Jan 2013
Excellent service fast delivery 10 out of 10; 03 Jan 2013
Vest arrived quickly but thought to be faulty, replacement sent in 48 hours.; 03 Jan 2013
Really quick delivery. Item was exactly as described.; 03 Jan 2013
Very quick response and an excellent delivery service which informed me by email to within 60 minutes of the delivery.; 03 Jan 2013
easy ordering system, quick service; 03 Jan 2013
object arrived in good time; 03 Jan 2013
As usual, excellent, fast service and, when wrong item sent in error, problem was dealt with quickly and efficiently.; 03 Jan 2013
Prompt service!; 03 Jan 2013
The service is excellent and the staff are very professional; 03 Jan 2013
Ordered and delivered within 3 days.
Well within time frame specified.; 03 Jan 2013
very pleased; 03 Jan 2013
Service was excellent ( delivery company had thrown the parcel over the gate however, even though it was plastered with fragile tape!)..; 03 Jan 2013
Perfect service. Highly recomend; 03 Jan 2013
Every part of the ordering process worked perfectly; 03 Jan 2013
First item received was damaged however the customer service was excellent, I sent a picture of damage and a replacement was sent the same day. Many thanks; 03 Jan 2013
good; 03 Jan 2013
I was firstly supplied with two faulty products one after the other, which I don't blame primrose for think they had a bad batch.But they were quick to replace the first with the second item, and then go one further and supply me with a more expensive item to replace the second which burnt out when plugged into the socket.
Many thanks Primrose for the quick no quibble replacement of my purchase.; 03 Jan 2013
both working first class; 03 Jan 2013
really fast delivery and very well packaged...many thanks; 02 Jan 2013
The items were not delivered on time and no apology was given.; 02 Jan 2013
very disappointed at additional delivery cost for northern Scotland; 02 Jan 2013
Ordered and arrived exactly on time and well packaged.; 02 Jan 2013
Very quick delivery; 02 Jan 2013
Prompt delivery as advertised.; 02 Jan 2013
Very quick delivery, and good service as always; 02 Jan 2013
Great speedy service. Good items and well packed. I will shop with Primrose again.; 02 Jan 2013
Very prompt delivery as always good service; 02 Jan 2013
I am pleased with the way in which I was kept updated as to the status of my order and expecte delivery date and time. The products were very well packaged to prevent damage.; 02 Jan 2013
no problems at all would deal again. thanks; 02 Jan 2013
Good web site and fast service; 02 Jan 2013
The service was prompt and thermometer arrived on schedule with no hassle.; 02 Jan 2013
The service was excellent Prompt reply to an Email and my request was granted Thank you Primrose will definitely use your company again and recommend them to my friends; 02 Jan 2013
vERY QUICK DELIVERY; 02 Jan 2013
Please use this space to let us know what you think. The Service was great needed the item quickly and it arrived in time, very good at keeping you updated about when item being delivered. Would definitely use Primrose again.; 02 Jan 2013
Excellent service - one item received was faulty but replaced immediately. Thank You.; 02 Jan 2013
speedy delivery; 02 Jan 2013
Very fast delivery!; 02 Jan 2013
Excellent ********; 02 Jan 2013
Arrived very promptly.; 02 Jan 2013
product on time and in good condition; 02 Jan 2013
great service; 02 Jan 2013
The tree arrived promptly as promised.; 02 Jan 2013
Prompt delivery, well packaged.; 01 Jan 2013
Quick delivery and very well packaged; 01 Jan 2013
Efficient and good communications.; 01 Jan 2013
easy and efficient; 01 Jan 2013
website easy to use; 31 Dec 2012
Really quick; 31 Dec 2012
Prompt delivery. Faulty item replaced immediately with no fuss. Very impressed.; 31 Dec 2012
The phone was answered extremely promptly when I phoned Primrose which is always a massive plus and the person who took my order did so very efficiently and was able to answer all my queries. I also received confirmation of my order very promptly too the only issue being that my initials were not quite correct.
The product also arrived incredibly quickly which was also very welcome and impressive.; 31 Dec 2012
Good service; 31 Dec 2012
very good.; 31 Dec 2012
Superb. Arrived next day in perfect condition; 30 Dec 2012
quick delivery; 30 Dec 2012
Excellent, my order was damaged when I received it, I contacted primrose and I had a replacement within days; 30 Dec 2012
ARRIVED IN TIME FOR CHRISTMAS. WELL WRAPPED. GOOD ORDER.; 30 Dec 2012
Very quick delivery, and was kept informed of the tracking of the parcel.; 30 Dec 2012
Prompt delivery; 30 Dec 2012
Good service; 30 Dec 2012
Excellent service, very fast delivery, well packaged product.; 29 Dec 2012
Good; 29 Dec 2012
Speedy reliable service; 29 Dec 2012
prompt delivery; 29 Dec 2012
Prompt delivery; 29 Dec 2012
Order initially arrived damaged, but item was replaced without hesitation, and using a next day delivery service - excellent service!; 29 Dec 2012
Very Fast service, especially just before Christmas; 29 Dec 2012
Incredibly quick and efficient service. Genuinely very impressed.; 29 Dec 2012
excellent service; 29 Dec 2012
I was kept advised of status of order and it arrived quickly.; 29 Dec 2012
Excellent service, even in run up to xmas; 29 Dec 2012
Fast service; 29 Dec 2012
vVery polite and efficient phone ordering. With the quality of the product recieved very happy and will definately use this company again, and will recomend to friend and family.; 29 Dec 2012
I think the service I have received is excellent. I would go as far as saying the best ever. Delivery was superior with polite delivery and excellent timing.; 29 Dec 2012
Good value; 29 Dec 2012
We placed our order on the 3rd of November.The date of delivery was middle of November as it was out of stock.It till middle of DECEMBER to actually recieve the goods.A more honest or realistic attitude towards delivery date would be helpful; 29 Dec 2012
Excellent; 29 Dec 2012
The product came in good time even when Christmas was fast approaching!; 28 Dec 2012
Excellent Service; 28 Dec 2012
Delivery was prompt. We did return the product and the money was back in our bank within the week.; 28 Dec 2012
very good service; 28 Dec 2012
Excellent prompt service, very impressed and great value too,; 28 Dec 2012
Delivered promptly as promised.; 28 Dec 2012
Easy to find what I wanted and my order arrived really quickly.; 28 Dec 2012
Excellent service; 28 Dec 2012
; 28 Dec 2012
Arrived when stated and I received everything I requested in good condition; 28 Dec 2012
The service worked. I`m well satisfied,Thanks.; 28 Dec 2012
very good service and very fast delivery; 28 Dec 2012
Service was excellent.; 28 Dec 2012
An excellent service from Primrose. The goods arrived promptly, and were well packed.; 28 Dec 2012
To buy online was indeed an asset but risky sometimes with non bonafide advertisers, there was enough info to check this supplier out and it satisfied me, well done Primrose. And by the way there was a delivery time given to me and it was spot on, saved me having to wait around all day, superb; 28 Dec 2012
we got this product very quickly very please.; 28 Dec 2012
Very fast service, excellent packaging and received in perfect condition; 28 Dec 2012
Very professional; 28 Dec 2012
excellent service; 28 Dec 2012
Superb.; 28 Dec 2012
very friendly and helpfool; 28 Dec 2012
Product out of stock at time of order but came quickly. When the water in the garden subsides I will unpack it!; 28 Dec 2012
SERVICE VERY GOOD; 28 Dec 2012
Very quick at delivering the goods and kept me informed by text and e mail about the expected time of delivery; 28 Dec 2012
Very quick deliver, especially considering the time of year.; 28 Dec 2012
Quick and well packed; 28 Dec 2012
Service excellent arrived very quickly very impressed.; 28 Dec 2012
Items were good quality and arrived swiftly but I had little information from you about the delivery.considering I had just spent over £300 online I had no notification about delivery and precious little that my transaction was actually being processed - causing me to think I may even have been scammed!; 28 Dec 2012
Excellent service, arrived extremely quickly, very well packaged. Very pleased with company.; 28 Dec 2012
No problems; 28 Dec 2012
Excellent Service Especially at a very busy time of year. No hesitation in Dealing Again. Thank you.; 28 Dec 2012
delivered on time; 28 Dec 2012
Good ordering system and delivered on time; 28 Dec 2012
we received the rodent repelent within a few days of ordering it.Which was good as it was about christmas time; 28 Dec 2012
First rate service from a top class seller..; 28 Dec 2012
Very prompt and effficient; 28 Dec 2012
very fast service; 28 Dec 2012
delivered within 24hrs of ordering well impressed; 28 Dec 2012
arrived very quicky thank you; 28 Dec 2012
Very good service, quick delivery; 27 Dec 2012
Prompt arrival.; 27 Dec 2012
The item arrived very quickly.; 27 Dec 2012
brilliant service arrived next day; 27 Dec 2012
no problems. Chosen as anb alternative to Amazon, and just as good; 27 Dec 2012
I could not believe how fast I received the goods after ordering brilliant service; 27 Dec 2012
hello i was very pleased with my purchase from primrose and the service was excellent thank yoy; 27 Dec 2012
very quick delivery; 27 Dec 2012
As the item was out of stock when ordered, a provisional delivery date was given. Just prior to this date, I was contacted to say that the delivery date had slipped by about 4 or 5 weeks and was given the option of retaining or cancelling the order. I retained the order which was eventually delivered on exactly the new delivery date. One or two days before this latest date, I received an email to say that the item was now on its way for delivery. Great customer service.; 27 Dec 2012
It was delivered promptly, & the tracking info was spot-on.; 27 Dec 2012
Very prompt service and pleased with the product.; 27 Dec 2012
satisfied with service; 27 Dec 2012
Really fast delivery.; 27 Dec 2012
I had no problem and appreciated the prompt delivery.; 27 Dec 2012
Good service.; 27 Dec 2012
Very prompt service; 27 Dec 2012
Extremely fast service and I would use them again.; 27 Dec 2012
quick; 27 Dec 2012
the goods arrived next day as promised; 27 Dec 2012
Very fast delivery and a good price for the clock; 27 Dec 2012
First class delivery service; 27 Dec 2012
The delivery did not arrive until a week later. The delivery did attempt to find us but did not manage to locate my office; 27 Dec 2012
Very good deliveredas stated; 27 Dec 2012
great service; 27 Dec 2012
Fast delivery for Christmas; 27 Dec 2012
Fast service; 27 Dec 2012
Very prompt and thorough information regarding delivery; 27 Dec 2012
Very prompt; 27 Dec 2012
eexcellent speedy delivery; 27 Dec 2012
Product and delivery date all kept to promise; 27 Dec 2012
Excellent service arrived very quickly even though busy christmas period. Thank you.; 26 Dec 2012
1st class service from order to recieving the goods ...well done; 26 Dec 2012
parcel arrived the next day.; 26 Dec 2012
First class in every way. Well pleased; 25 Dec 2012
Very helpful communication.; 25 Dec 2012
Fine; 25 Dec 2012
Always prompt and friendly responses and have kept me well informed on the progress of orders and alternative arrangements if necessary. I would certainly recommend Primrose.; 25 Dec 2012
Extremely fast delivery; 24 Dec 2012
excellent; 24 Dec 2012
Very fast and efficient would definately recommend.; 24 Dec 2012
It was very well boxed up with no damages; 24 Dec 2012
excellent; nothing more you can say.; 24 Dec 2012
excellent service; 24 Dec 2012
Very prompt service, item ordered online on Sunday and delivered on Tuesday.; 24 Dec 2012
First order parcel didnt appear and they sent another one no problem; 24 Dec 2012
Product arrived the next day; 24 Dec 2012
2 candles arrived broken but I phoned Primrose and they sent out replacements immediately so I was able to use them in Christmas decorations for church as i had planned.Excellent service.; 24 Dec 2012
The delivery arrived on time and the driver was very pleasant and phoned us to let us know where he was,; 24 Dec 2012
Placed order and paid for In July DID not receive it until December; 24 Dec 2012
super fast delivery. Good comuication; 24 Dec 2012
the serivce excellent; 24 Dec 2012
Quick and good value with a great range to choose from.; 24 Dec 2012
very positive and helpful attention; 24 Dec 2012
easy to order. arrived safely; 24 Dec 2012
Service was exactly as statedwhen ordered. It came the next day by courier. Excellent service. Thank you.; 24 Dec 2012
Super; 24 Dec 2012
Excellent service; 24 Dec 2012
fantastic service.; 24 Dec 2012
Excellent email communication e.g. notification of order and item dispatched. Fast delivery.; 24 Dec 2012
goods received within 48 hours ,; 24 Dec 2012
Fast and well packaged; 24 Dec 2012
fast efficient service; 24 Dec 2012
First rate service. Good price and quick delivery.; 24 Dec 2012
The item arrived quickly and was in perfect condition.; 24 Dec 2012
The service is excellent. I have used Primrose before and each time the products and the service were excellent. Thank you; 24 Dec 2012
Easy ordering and excellent delivery. Parcels arrived at exactly the time of day they were scheduled to. I wouldn't hesitate to use Primrose again.; 24 Dec 2012
Excellent product does exactly what it says service and delivery very quick and arrived on time; 24 Dec 2012
Contract Delivery was very bad Parcel damaged bit missing, and not left in safe place and no note through door to say it had been delivered.(you are aware of this); 24 Dec 2012
Very good; 23 Dec 2012
First order, excellent service; 23 Dec 2012
Good communication; keen pricing and timely delivery, thank you!; 23 Dec 2012
EXCELLENT; 23 Dec 2012
very pleased with the service we had,; 23 Dec 2012
Very efficient; 23 Dec 2012
My order arrived very promptly, in perfect condition and as described. It was also the best price I could find for Lunaqua 3 Light Sets. I would definitely recommend this company.; 23 Dec 2012
very good and a swift service; 23 Dec 2012
I was so impressed with the service I received from Primrose . Ordered on Sat p.m.Not only was I informed throughout re delivery of item ,but given exact time of delivery on Tue between 15.18hrs and 16.18hrs also name of courier. Package arrived at 15.40hrs .What a Service. Excellent .Thank you.I would highly recommend Primrose to Friends.; 23 Dec 2012
Good service; 23 Dec 2012
A brilliant choice of products not available in town and very fast delivery.; 23 Dec 2012
good quick service; 23 Dec 2012
The service from Primrose is fantastic. You order it one day, and it arrives the next. Cannot fault it.; 23 Dec 2012
Delivered as promised in a very short time.; 23 Dec 2012
fast response; 23 Dec 2012
Great prompt service and delivery even though the item was initially out of stock; 23 Dec 2012
Quick and easy; 23 Dec 2012
great; 23 Dec 2012
good; 23 Dec 2012
Truly excellent, arrived within two days; 23 Dec 2012
Excellent, Fast Delievery, Well Packaged.; 23 Dec 2012
Very quick and efficient delivery.; 23 Dec 2012
Very quick delivery, straightforward easy transaction, have recommended.; 22 Dec 2012
Items were packaged safely and securely and arrived promptly; 22 Dec 2012
Very good delivery.; 22 Dec 2012
no problems; 22 Dec 2012
very good service; 22 Dec 2012
Very good; 22 Dec 2012
Very fast delivery.; 22 Dec 2012
quicker delivery than expected; 22 Dec 2012
delivered very quickly; 22 Dec 2012
delivery first class; 22 Dec 2012
Came very promptly and product was well packed. Excellent service; 22 Dec 2012
Delivery arrived on time just as promised.; 22 Dec 2012
very efficient service,; 22 Dec 2012
the service was very good, came the second day after ordering. could not expect better than that.
Kenneth; 22 Dec 2012
VERY GOOD; 22 Dec 2012
Excellent item and quick delivery, thanks; 22 Dec 2012
Was not expecting these until after 17.12 but came much earlier. was notified within an hour when to expect delivery and they were right on time. Impressive; 22 Dec 2012
Excellent packaging. Product arrived sooner than estimated which was a bonus.; 22 Dec 2012
service was excellent was given a delivery time and was spot on; 22 Dec 2012
very good service; 22 Dec 2012
Had no issues with service - product arrived very quickly; 22 Dec 2012
..; 21 Dec 2012
very pleased with service.quick delivery,kept informed about delivery and even given a time when product would arrive and most importantly it arrived within the time specified.would definately use this company again.; 21 Dec 2012
Always a very quick delivery; 21 Dec 2012
Great service; 21 Dec 2012
Order was received very quickly and was very well packed. Excellent customer service.; 21 Dec 2012
Very efficient...excellent; 21 Dec 2012
I was taken by suprise at how quickly my order arrived.; 21 Dec 2012
As always first rate; 21 Dec 2012
Goods arrived quickly; 21 Dec 2012
The gloves were not available at the time I ordered them but I was kept informed of when they would be and they arrived at the specified date.
Lovely product - the lining is so thick and warm and especially so with the heating element!; 21 Dec 2012
Very efficient service; 21 Dec 2012
Socks arrived as they said they would on time and my toes truly thank you; 21 Dec 2012
excellent.; 21 Dec 2012
Fast and efficient.
Good price.; 21 Dec 2012
Really straightforward purchase, and quick deliver.; 21 Dec 2012
very fast delivery; 21 Dec 2012
excellent, prompt, perfect online service; 21 Dec 2012
Prompt delivery and good price; 21 Dec 2012
Service is one of the best I have encountered and the postage to Ireland so so reasonable.; 21 Dec 2012
Briiliantly quick delivery and was kept up to date by text. Thanks. Would definitely use again.; 21 Dec 2012
Through some error our order did not arrive as promised, I contacted Primrose and was treated very politely and apologetically and our order arrived a week later than originally promised. It would not stop me from dealing with Primrose in the future, a subsequent order was delivered on time.; 21 Dec 2012
Delivery time good but ignored my request to supply a 10m piece of pipe to go with the pump surely a product you stock?? Also I have still not received an invoice either electronic or paper.; 21 Dec 2012
High quality customer care with excellent delivery arrangements. First two attempts to deliver a somewhat fragile item resulted in it being broken but replacements were sent immediately and the third parcel arrived in perfect condition.; 21 Dec 2012
The service from Prinrose was excellent.; 21 Dec 2012
I was most impessed by your website and the efficient way in which my order was dealt with.; 21 Dec 2012
Kept me informed of progress of order which arrived within the time frame stated.; 21 Dec 2012
Excellent service - ordered Friday, received Saturday.; 21 Dec 2012
Svery nice people; 21 Dec 2012
Quick delivery; 21 Dec 2012
Very happy.; 21 Dec 2012
Fast, efficient the items arrived well packaged and intact. The Email updates about delivery time were very handy and the order arrived right on time.; 21 Dec 2012
I needed the products delivering on a Specific date and when I phoned Customer Services they were able to fulfill my request. However i had sent an earlier email and no one responded to it.; 21 Dec 2012
ok; 21 Dec 2012
good; 21 Dec 2012
Great item. Thanks; 21 Dec 2012
quick service - but sage pay 'fell-over' and I didn't get confirmation of order or completion. re-ordered 90 minutes later and ended up with 2 pairs arriving. one pairs got cut through by the dog's lead within a couple of days, so I decided to keep the second pair.; 21 Dec 2012
Excellant service and delivery; 20 Dec 2012
My order arrived very promptly .; 20 Dec 2012
Easy to use web site.
Placed order mid afternoon and it was delivered the next day.
First class service.; 20 Dec 2012
faultless transaction, very speedy postage/delivery (uses one of the better delivery services)., easy to track, really pleased with service and product, would def. recommend.; 20 Dec 2012
v good; 20 Dec 2012
Very pleased with the super quick delivery; 20 Dec 2012
Quick delivery; 20 Dec 2012
Easy ordering and payment system, courteous response, swift delivery. Customer friendly website.; 20 Dec 2012
Very quick and efficient service. Order arrived when they said it would. The advice I was given on the phone about how many fence posts we would need was incorrect though, we should really have ordered more. Service totally undermined by narky courier who just dumped the stuff & left us to move it; 20 Dec 2012
Quick easy. First rate; 20 Dec 2012
Attractive, clear web site. Early delivery.; 20 Dec 2012
Good pricing, quick order processing and fast delivery.; 20 Dec 2012
good responce, fast delivery ,on time as per text. well done; 20 Dec 2012
Very prompt delivery.; 20 Dec 2012
Product arrived very quickly but with no instructions which would have been helpful.; 20 Dec 2012
Excellent prompt service.; 20 Dec 2012
first rate service; 20 Dec 2012
Good service.; 20 Dec 2012
next day delivery- and left where i asked.; 20 Dec 2012
All positive, perhaps box a bit big for contents; 20 Dec 2012
Easy process for ordering and quick delivery.; 20 Dec 2012
Very punctual delivery; 20 Dec 2012
Rapid service; 20 Dec 2012
the service was second to none, i had an e-mail sent telling me , of the dispatch.and
delivery; 20 Dec 2012
Good delivery times; 20 Dec 2012
:); 20 Dec 2012
Prompt delivery; 20 Dec 2012
First item was defective, but I was very impressed with the speed and efficiency of the customer service in getting me a replacement.; 20 Dec 2012
First class service, kept informed every step of the way regarding delivery, item arrived bang on schedule. Have bought from Primrose in the past and will do so again in the future.; 20 Dec 2012
Very prompt service; 20 Dec 2012
good effective service; 20 Dec 2012
Excellent and very fast service.; 20 Dec 2012
as described - quickly delivered; 20 Dec 2012
Delivered next day within the time perameter stated; 20 Dec 2012
We cannot fault the service your provide, it is always excellent!; 20 Dec 2012
Excellent; 20 Dec 2012
delivered in less than 24hrs could not believe the service it was brilliant; 20 Dec 2012
Speedy delivery, product not as I wanted-returns dept v helpful/prompt.; 20 Dec 2012
Very good service.; 19 Dec 2012
Good customer service.; 19 Dec 2012
Very informed people on Pest Control; 19 Dec 2012
Very efficient; 19 Dec 2012
Very efficient service; 19 Dec 2012
Good product, fast service, reasonable cost.; 19 Dec 2012
Very quick delivery. Many thanks; 19 Dec 2012
Service excellent & prompt delivery; 19 Dec 2012
Great service and fast delivery.; 19 Dec 2012
Very good. arrived safely.; 19 Dec 2012
Very Good; 19 Dec 2012
Great service item arrived very quickly; 19 Dec 2012
Service 100%; 19 Dec 2012
the service was very prompt.; 19 Dec 2012
very good and delivered when you said you woulde; 19 Dec 2012
It all arrived the next morning; 19 Dec 2012
Efficient and reliable; 19 Dec 2012
Excellent prompt service; 19 Dec 2012
On time as ordered; 19 Dec 2012
FULL MARKS IN EVERY RESPECT, VERY PLEASED.; 19 Dec 2012
The service was very good.; 19 Dec 2012
ok; 19 Dec 2012
This order arrived very quickly and was packed securely.; 19 Dec 2012
I buy from Primrose as very happy with the delivery service. so quick.; 19 Dec 2012
Helpful ,timely delivery all vg*; 19 Dec 2012
Quick and carefully left where I'd asked; 19 Dec 2012
Excellent service ordered late on a monday night and it was delivered 9.30 wednesday morning.; 19 Dec 2012
delivered on time so my time not wasted; 19 Dec 2012
Fast delivery; 19 Dec 2012
Good choice of presents with a decent price; 19 Dec 2012
We have no comment to make regaring the service apart from saying it was as above.; 19 Dec 2012
Excellent service from Primrose! Product delivered less than 24 hours after placing order. This 2 weeks before Christmas is impressive!!!; 19 Dec 2012
Fast service - thanks.; 19 Dec 2012
service was very quick.; 18 Dec 2012
Very pleased with the ease of ordering and the speed of delivery. I was kept informed.
Can not think of a way the procedure could be improved.; 18 Dec 2012
Very quick efficient service. Pest control was delivered next day; 18 Dec 2012
Said next day delivery and that's what happened.; 18 Dec 2012
Order not delivered for a few days but there was no hurry! THANKYOU!; 18 Dec 2012
Easy and efficient order proceeding.Thank you; 18 Dec 2012
Excellent customer service.; 18 Dec 2012
So please with the amount of communication in regards to the delivery of our first order, and I have had the confidence to place a christmas order with you; 18 Dec 2012
Excellent; 18 Dec 2012
Items arrived promptly, well packed and in excellent condition. Many thanks.; 18 Dec 2012
Very quick, next working day delivery; 18 Dec 2012
first class service no complaints at all; 18 Dec 2012
So pleased with the promptness of the delivery.; 18 Dec 2012
Prompt and delivered as requested; 18 Dec 2012
Excellent service; 18 Dec 2012
excellent service- very efficiant; 18 Dec 2012
Very good company. Items arrived the next day. Excellent; 18 Dec 2012
prompt delivery; 18 Dec 2012
Bought many things from primrose and i will continue to.; 18 Dec 2012
Very good customer service, replied to a query very quickly.; 18 Dec 2012
RECEIVED FINE. SLIGHT DELAY POSS DUE TO XMAS POST; 18 Dec 2012
Prompt delivery; 18 Dec 2012
Service was great but don,t like being innundated with e mails promoting the site after i had used it -I know where it is but if anything this would annoy me enough to put me off using it again .; 18 Dec 2012
I have ordered the hazel hurdle panels a number of times and the quality and delivery have been excellent each time; 18 Dec 2012
i WAS VERY IMPRESSED AT THE SPEED THE ITEMS ARRIVED. SO FAR YOU HAVE NOT LET ME DOWN AND I WILL CONTINUE TO USE YOUR SERVICE.; 18 Dec 2012
No problems; 18 Dec 2012
there were issues with the delivery but it was rectified and dealt with well.; 18 Dec 2012
good service thanks; 18 Dec 2012
Good prompt delivery, items were well packed and as described.; 18 Dec 2012
arrived on time and was placed where i had asked as i wouldn't be home at the time; 18 Dec 2012
Order processed sand delivery prompt; 18 Dec 2012
Primrose are excellent on their service allways receive goods when they say.; 18 Dec 2012
Fast del service.Well Packaged; 18 Dec 2012
Excellent; 18 Dec 2012
First class service; 18 Dec 2012
Very quick delivery and exactly as described; 18 Dec 2012
fine v quick; 18 Dec 2012
very good service will use again; 18 Dec 2012
spot on fisrt class; 18 Dec 2012
Delivery was very prompt.; 18 Dec 2012
Delivery very good; 18 Dec 2012
Great service. Would buy again; 18 Dec 2012
Was very impressed with the speedy delivery; 17 Dec 2012
Fast delivery, as usual, best of customer service from Primerose!; 17 Dec 2012
good product and quick delivery; 17 Dec 2012
=1355781299013&orderref= 1158542&email=jevybuck%4 0talktalk.net&vendor=www .primrose.co.uk/Primrose /Heated%20Clothing/Heate d%20Gloves#Please use this space to let us know what you think.; 17 Dec 2012
arrived on time via courier and exactly as described; 17 Dec 2012
quick and speedy service; 17 Dec 2012
Very impressed with the delivery. Was given an hour's slot and my order was delivered bang on time.; 17 Dec 2012
Perfect service.; 17 Dec 2012
very pleased at speedy despatch of replacement as first one was broken on arrival; 17 Dec 2012
Very good service. Effective products; 17 Dec 2012
Very good fast service/; 17 Dec 2012
Product arrived promptly and well packed; 17 Dec 2012
Prompt.; 17 Dec 2012
Item delivered on time and excellently wrapped.; 17 Dec 2012
Very pleased with the help and service; 17 Dec 2012
Fast and efficient.; 17 Dec 2012
Excellent Delivery time. Ordered 3 Planters on opening one was broken, however this was down to the delivery man as i watched him drop the box at our front door. A quick phone call to Primrose and a replacement was sent out the next day.; 17 Dec 2012
great service; 17 Dec 2012
Super efficient and great service; 17 Dec 2012
Service and delivery were excellent product here in the time stated; 17 Dec 2012
I have bought from Primrose before and because of their good customer service and care decided to use them again.; 17 Dec 2012
Excellent service. Nice people to deal with; 17 Dec 2012
Arrived within the time frame advised; 17 Dec 2012
competitively priced, quick service, very happy.; 17 Dec 2012
Easy and fast; 17 Dec 2012
First class Web site with total security provision for safe online transactions! Add the brilliant delivery service and it all makes for one of the best online shopping experiences available ! Internet shopping as it should be ...Thanks Primrose :); 17 Dec 2012
efficient and speedy.; 17 Dec 2012
We had a few problems with the first 2 clocks but this was soon put right with a phone call. It was an excellent service.; 17 Dec 2012
Just a little slow on delivery. Otherwise good service.; 17 Dec 2012
The item arrived with the thermometer needle was unattached.I phoned and asked if there was any way I could attach it. The answer was no and they would send another and I had just to dispose of the other. The new one arrived in perfect order and is working well.; 17 Dec 2012
Service was efficient; 17 Dec 2012
Quick, well packed delivery; 17 Dec 2012
cannt fault; 17 Dec 2012
best service ever in all departments; 17 Dec 2012
Clear, detailed info on web site and speedy delivery.; 17 Dec 2012
No complaints; 17 Dec 2012
Very pleased excellent service Many thanks; 17 Dec 2012
The clock came promptly was and well wrapped. I would certainly buy from Primrose again.; 17 Dec 2012
First class service; 17 Dec 2012
good; 16 Dec 2012
As always from Primrose - a very promp and efficient service at a good price.; 16 Dec 2012
good comms fast postage repeat customer; 15 Dec 2012
Excellent communication. quick delivery from excellent courier service; 15 Dec 2012
Great value,speedy arrival,many thanks.; 15 Dec 2012
Speedy delivery excellent service; 15 Dec 2012
Excellent service,easy to order,delivered when they said it would be.; 15 Dec 2012
excellent service; 15 Dec 2012
Service and immunisation was very good.; 14 Dec 2012
Very pleased with the fast delivery. Thank you.; 14 Dec 2012
The planters were delivered promptly.; 14 Dec 2012
good; 14 Dec 2012
Very prompt; 14 Dec 2012
Goods arrived promptly; 14 Dec 2012
Good; 14 Dec 2012
Easy to get hold of and really lovely staff. Will definitely use again; 14 Dec 2012
exelent service will use again.; 14 Dec 2012
fabulous service, item came the very next day, very happywith description and quality of the item, wouldnt hesitato use the company again; 14 Dec 2012
Straightforward ordering; traps delivered promptly within 2 days, as advised. Very happy with the service.; 14 Dec 2012
very satisfied with the speed and overall service; 14 Dec 2012
First class service from friendly, helpful staff and delivered precisely when they said - which is more than most companies. We shall certainly use Primrose again. Thank you!; 14 Dec 2012
good service; 14 Dec 2012
Primrose is an excellent, very friendly and easy to understand group of people. They respond well to others and reaction are taken on board. Their service has been very good indeed when answering requests and supplying goods. Highly recommended!; 14 Dec 2012
Fine and dandy; 14 Dec 2012
We have purchased a few items from Primrose and always found the products and service beyond reproach; 14 Dec 2012
excellent service; 14 Dec 2012
Easy site to understand and packed with goodies.; 14 Dec 2012
Order placed easily and scheduled delivery was fulfilled as arranged although carriers were not used to handling such a large number of 6ft hurdles for one order.; 14 Dec 2012
excellent service received a text to say part of delivery would arrive between 9.13 -10.13...and yes it did actually arrive at 9.13 !!; 14 Dec 2012
product arrived before "due"date; 14 Dec 2012
I can guarantee that if i need something in a hurry--Primrose deliver.Thanks; 14 Dec 2012
Arrived promptly, unfortunatly it was broken. I dont think it had enough padding to cushion the product in transit.A replacement was received within 2 days. A very good service.; 14 Dec 2012
the trap came the next day very speedy; 14 Dec 2012
Easy to order, prompt delivery.; 13 Dec 2012
quick and very clear; 13 Dec 2012
Very prompt delivery; 13 Dec 2012
Briliant service - the goods arrived the next day!; 13 Dec 2012
Very fast delivery and well packed.; 13 Dec 2012
I would use again; 13 Dec 2012
Excellant; 13 Dec 2012
Compost bin was delivered very promptly thank you.; 13 Dec 2012
item as described arrived in good time will use again
many thanks; 13 Dec 2012
The item I ordered was not delivered to me and a replacement was sent out promptly and I have now recieved it; 13 Dec 2012
Customer service excellent, courier service poor, waited 3 days for delivery; 13 Dec 2012
Wonderful high speed service, thank you.; 13 Dec 2012
Easy online process, item delivered next day. Brilliant.; 13 Dec 2012
Fine thanks; 13 Dec 2012
Love the web site - very easy to use
Great service - arrived sooner than anticipated and left in a sensible place whilst I was out of the house. Will def use again and have recommended to others. Super range of products; 13 Dec 2012
Very efficient service and delivery was on time as promised; 13 Dec 2012
I was quite contented with the service.; 13 Dec 2012
Fine; 13 Dec 2012
Prompt delivery; 13 Dec 2012
good service thank yoy; 13 Dec 2012
Nice, easy transaction, good communication from this seller. Quick delivery, completely satisfied, thanks.; 13 Dec 2012
Good delivery to Northern Ireland.; 13 Dec 2012
Excellent service would use again; 13 Dec 2012
great service; 13 Dec 2012
Perfect; 13 Dec 2012
This was my first order and was well impressed, I needed goods next day and received them as promised, even had a message informing me of the exact time they would arrive and they did
Thank you; 13 Dec 2012
Ok . Came by royal mail so took a few days but that was fine for us; 13 Dec 2012
Really good thank you; 13 Dec 2012
Very well packaged; 13 Dec 2012
excellent survies verry good customer suport im verry happy will order more from this firm; 13 Dec 2012
Very good customer service - first person I spoke with took the order and it was delivered the next day within the time-slot provided. Highly recommend this company to deal with. This was my first order and I will definitely use the Primrose again. Good order tracking too.; 13 Dec 2012
GREAT!!!; 12 Dec 2012
The items arrived by first post next day,well pleased; 12 Dec 2012
Easy to deal with, friendly and helpful; 12 Dec 2012
From the time I ordered until the time the order was delivered was less than 24 hours - amazingly quick.; 12 Dec 2012
Excellent service and fast delivery. Highly recommended!; 12 Dec 2012
Very helpful when I phoned to check availability; 12 Dec 2012
Product arrived earlier than anticipated.; 12 Dec 2012
I received the battery molechaser promptly.; 12 Dec 2012
recieived phone call to inform me what day product would arrive then on the day received a phone call to tell me what time product would arrive could not have asked for more exellent service will definetley use again in the future; 12 Dec 2012
Product came day after it was ordered, excellent service!!!; 12 Dec 2012
Excellent product and service; 12 Dec 2012
service fantastic,; 12 Dec 2012
impressed with service; 12 Dec 2012
very efficient, however postage not so resonable; 12 Dec 2012
Ordered frost covers late p.m, received the next day, excellent service; 12 Dec 2012
Excellent service, so easy to order, arrived on time the next day. Would use this company again; 12 Dec 2012
I was amazed how fast it was delivered and a very helpful site; 12 Dec 2012
very quick service arrived exactly when they said it would; 12 Dec 2012
Very fast service from seller; 12 Dec 2012
Quick delivery, good prices and excellent action to sort out my initial pricing query on this order. Thanks.; 12 Dec 2012
All good.; 12 Dec 2012
Arrived in good time for xmas and was packed really well, especially as they had to come all the way to the Orkney Isles; 12 Dec 2012
Very quick delivery.; 12 Dec 2012
quick delivery; 12 Dec 2012
Service, communication and delivery were all excellent!; 12 Dec 2012
over the moon with the service; 12 Dec 2012
Very prompt delivery.; 12 Dec 2012
Our order was with use by return of post - could not have been better service.; 12 Dec 2012
Excellent next day delivery; 12 Dec 2012
Excellent speed of delivery and well packaged.; 12 Dec 2012
Prompt and efficient; 12 Dec 2012
Once again a superb service I would highly recommend this seller and I will be using them again thank you; 12 Dec 2012
Great; 12 Dec 2012
rate of service excellent first clock arrived was damaged after contacting primrose second one arrived within a few days in good condition.; 12 Dec 2012
Rapid delivery, well wrapped; 12 Dec 2012
Prompt service throughout.; 12 Dec 2012
Great products on the whole, well packed and arrived quickly. Would certainly use the company again.; 11 Dec 2012
Arrived promptly and well packed; 11 Dec 2012
Excellent delivery.; 11 Dec 2012
very good service; 11 Dec 2012
There the next day.; 11 Dec 2012
Ordered on line and found the website very easy to negociate, fencing delivered on time and is now erected and doing its job as a windbreak for the pheasants in our wood!; 11 Dec 2012
Cannot complain at all.; 11 Dec 2012
Very efficient, very precise, order came exactly on time; 11 Dec 2012
Quick delivery, Simple website easy to use.; 11 Dec 2012
Speedy response to email left with a query, next day delivery...............Excellent!; 11 Dec 2012
Excellent service. My parcel arrived well within timescale. I would definitely buy from this Seller again.; 11 Dec 2012
A brilliant excellent service. Excellent at keeping one updated. I was given a time slot and even knew the name of the delivery driver Richard. Just makes things that much more personal.; 11 Dec 2012
Excellent service ordered on Sunday afternoon and received it on Tuesday morning; 11 Dec 2012
1st class as usual, excellent despatch/drlivery communication, on time again, keep it up.; 11 Dec 2012
a; 11 Dec 2012
Service good arrived quickly; 11 Dec 2012
Very good quick and efficient arrived when they sad it would.; 11 Dec 2012
very good; 11 Dec 2012
NEXT DAY DELIVERY; 11 Dec 2012
Very quick well packed; 11 Dec 2012
We were amazed that the fencing came the next day and for under £5 charge this is excellent. And a friendly and helpful delivery person.; 11 Dec 2012
Prompt delivery service.; 11 Dec 2012
Excellent service, item here next day.; 11 Dec 2012
I have always found the service at Primrose to be good, the order came on time, no messing about.; 11 Dec 2012
Find the service and delivery good.; 11 Dec 2012
doormat arrived quickly, excellent service.; 11 Dec 2012
Prompt and well packed.; 11 Dec 2012
Good response times and customer service; 11 Dec 2012
Fast and faultless delivery and order processing!; 11 Dec 2012
Very quick and efficient service.; 11 Dec 2012
prompt delivery well packaged,as advised.; 11 Dec 2012
Excellent service..............delivered to me w ithin the time specified.; 11 Dec 2012
very good service,I recieved the goods 2 days after ordering; 11 Dec 2012
Very smooth & fast; 11 Dec 2012
Very quick delivery of the product which was in excellent condition. Thank you.; 11 Dec 2012
Delivered next day with very reasonable p+p costs; 11 Dec 2012
Delivered in record time; 11 Dec 2012
Arrived quickly, good condition. Easy to put up.; 11 Dec 2012
Amazing service!; 10 Dec 2012
Fine; 10 Dec 2012
very quick; 10 Dec 2012
very good; 10 Dec 2012
good service. no problems; 10 Dec 2012
very prompt service; 10 Dec 2012
Very happy with products and service, fast friendly and efficient.; 10 Dec 2012
service is top class and items arrived on time; 10 Dec 2012
No problems at all.; 10 Dec 2012
I received my goods the following day after ordering by the internet.; 10 Dec 2012
Arrived in good condition and very prompt; 10 Dec 2012
Very speedy service; 10 Dec 2012
Website easy to use - ordering simple and very good delivery time; 10 Dec 2012
I would like to say,the service from Primrose was outstanding'. We got a Hector the Hare which was damaged, Primrose changed the item, and let me know step by step where Hector was and could not be any more professional. It's good to no there is still a company out there, who takes care. Thank you; 10 Dec 2012
Cannot fault it.; 10 Dec 2012
As always excellent in processing the order and dispatching them,I don't think you can get better than this!; 10 Dec 2012
very fast (1 day) and safe; 10 Dec 2012
1st class; 10 Dec 2012
Ordered just before 15.00hrs on the Monday and the carrier delivered it just after 10.00hrs on the following morning before I had accessed the emails! This was using the Standard delivery service so no complaints.; 10 Dec 2012
Very prompt delivery.; 10 Dec 2012
Helpful with queries on the phone; 10 Dec 2012
The packaging was inadequate and the box round the product was consequently torn. This was annoying as this was bought as a present.; 10 Dec 2012
We asked for a phone call before delivery, but happened to be in when he called.
He could have been gentler with the box, despite "FRAGILE" being written all over it.; 10 Dec 2012
Very fast faultless service; 10 Dec 2012
Smooth. I like the reassurance to pay through amazon as I never bought from Primrose before.; 10 Dec 2012
Always quick and accurate.; 10 Dec 2012
Prompt and very efficient service. Updated e-mails to notify us of delivery status and order arrived asstated. Excellent.; 10 Dec 2012
Very quick delivery and the goods were packaged very well to avoid any damages.; 10 Dec 2012
Prompt delivery; 10 Dec 2012
prompt delivery; 10 Dec 2012
Dead easy to order, pay, and delivered as promised; 10 Dec 2012
Quick delivery; 10 Dec 2012
I was delighted with the ease of use on the website etc but I would say that there should be one last review / check available of any order prior to final confirmation. Especially when using Paypal as it's not clear which delivery address is being used.
In my case, despite requesting a change of address immediately after the order was placed, this option was not available.; 10 Dec 2012
Both in product and service. Informed of delivery from receipt of order to the Knock on the door. First class service all the way. Your delivery company and their driver gave that service with a SMILE! Even thought he was on a very tight run he cared for the customer. You have made to correct choice of delivery companies.; 10 Dec 2012
Arrived safely before the day it was due to be dispatched; 10 Dec 2012
There were problems with delivery date and the courier service which caused a great deal of stress and chase up phone calls. However, the customer service stafff were very helpful and everything arrived, albeit a few days later. Delighted with the hurdles and will be buying more....let's hope the delivery is improved.; 10 Dec 2012
The person I bought the product for has not heard any noise or scratches in the loft since putting it in; 10 Dec 2012
non delivery addressed promptly; 10 Dec 2012
Came as promised, and I was kept informed at all times.; 10 Dec 2012
quick; 10 Dec 2012
Prompt and well packed; 10 Dec 2012
Delivery instructions followed: info. provided on ETA; item left neatly and out of sight of road; paperwork placed in postbox. Packing was not damaged and internal packing was good. This was terrific as with other companies I have experienced broken boxes, damaged items, poor packing and hours wasted trying to chase up deliveries. This was the most efficient I have had.; 10 Dec 2012
Delivered promptly.; 10 Dec 2012
very prompt delivery; 09 Dec 2012
Fast.; 09 Dec 2012
Oder delivered on time and complete; 09 Dec 2012
Ordered, arrived, what more can I say?; 08 Dec 2012
The service was excellent; upon arrival the goods were faulty, but they were immediately replaced after I sent an email about the problem.; 08 Dec 2012
Very pleased with the product and service.; 08 Dec 2012
Great service; 08 Dec 2012
Brilliant - thank you!; 08 Dec 2012
A great product, delivered next day. Even gave a time slot for delivery. Thank you; 07 Dec 2012
couldnt ask for more quality; 07 Dec 2012
Very prompt and excellent delivery service.; 07 Dec 2012
vvery quick service; 07 Dec 2012
Could not fault doumentation and speed of delivery; 07 Dec 2012
1st Class; 07 Dec 2012
Ordered item before lunchtime and it was delivered next day. Under 24 hours. Brilliant.; 07 Dec 2012
Very quick; 07 Dec 2012
I couldn't fault any part of this ordering process from selecting the product the ease of the website and the speedy informative delivery. Fantastic; 07 Dec 2012
Fast dispatch. As described; 07 Dec 2012
Great communication-they responded to questions promptly and the delivery was fast and we were given a specific time slot for delivery; 07 Dec 2012
very good to deal with , quick and easy .; 07 Dec 2012
Delivered on time; 07 Dec 2012
Very prompt service. The e-mail prior to the delivery informing me of the hour in which my purchase was to be delivered was very helpful.; 07 Dec 2012
The staff are very helpful, rec'd the goods as promised.; 07 Dec 2012
can not fault it also the delivery man was very pleasant will order again from primrose and recomend to my friends.; 07 Dec 2012
The speed of delivery is amazing !; 07 Dec 2012
Prompt delivery; 07 Dec 2012
Prompt and efficient.; 07 Dec 2012
EXCELLENT SERVICE.i got an e mail saying my order would be with me between 2,45 -3.45,and surprise,surprise it arrived at 2.30
Well-done; 07 Dec 2012
was so surprised how quickly the item i ordered had arrived, excellent service.; 07 Dec 2012
I could not believe how very quickly my order arrived - excellent service.; 07 Dec 2012
Great Service Thank you; 07 Dec 2012
The order arrived very promptly. Unfortunately the wrong doormat arrived. I made one short ph call to Primrose and the problem was sorted straight away. The correct doormat was dispatched that day and the wrong one was collected, at no cost to us, the following day . I was very impressed at the way it was handled and the staff were very helpful.; 07 Dec 2012
Very quickly delivered; 07 Dec 2012
Effortless ordering and very prompt delivery, thank you.; 07 Dec 2012
Items arrived very promptly so very happy with the service.; 07 Dec 2012
Primrose remedied a problem with a misdescription on one of their products in a very helpful way and without question.; 07 Dec 2012
VERY quick delivery and smooth transaction.; 07 Dec 2012
My order arrived when Primrose said it would. Very efficient!; 07 Dec 2012
Very helpful on phone enquiry and super fast delivery.; 07 Dec 2012
I was most mpressed by the quick responds to my order Thank you; 07 Dec 2012
The order was dealt with speedily and efficiently.; 07 Dec 2012
Great; 07 Dec 2012
Very fast and efficient; 07 Dec 2012
Quick delivery and excellent follow up.; 07 Dec 2012
arrived on time and well packaged; 07 Dec 2012
very good; 07 Dec 2012
no problems; 07 Dec 2012
Great service with easy to follow website. Prompt delivery too. What more could you want!; 07 Dec 2012
Mistake in the initial delivery was quickly and courteously corrected; 07 Dec 2012
Very good communication about processing the order and when it would be delivered, the latter most inportant.; 07 Dec 2012
received my clock but it was faulty, i had a replacement within 48 hours excellent service would highly recommend; 07 Dec 2012
Good with a speedy delivery.; 06 Dec 2012
excellent service -ornament arrived very quickly,well wrapped, many thanks !!; 06 Dec 2012
great quality. well packaged and fast delivery.; 06 Dec 2012
very helpful nice to deal with; 06 Dec 2012
Excellent service; 06 Dec 2012
My order was acknowledged by email immediately and we received it the next day excellent service; 06 Dec 2012
excellent, speedy and efficient service; 06 Dec 2012
First class service.; 06 Dec 2012
No problem - delivered within a couple of days.; 06 Dec 2012
quick delivery; 06 Dec 2012
Good service-no problems; 06 Dec 2012
Service can't be faulted.; 06 Dec 2012
Excellent fast efficient service that really impressed me!; 06 Dec 2012
Prompt efficient and a pleasure to deal with....; 06 Dec 2012
prompt delivery; 06 Dec 2012
I have 2 bubble walls and they are fantastic now I'm thinking of getting a third; 06 Dec 2012
ok; 06 Dec 2012
Goods arrived in reasonable time; 06 Dec 2012
The product arrived as promised and was securely packaged; 06 Dec 2012
I posted my order on one day at 4.30pm and received the gloves the following day at 10am. Service does not get better than this. Thankyou; 06 Dec 2012
excellent prompt service. would use again; 06 Dec 2012
Arrived on time and as described!; 06 Dec 2012
Thank you; 06 Dec 2012
Very good; 06 Dec 2012
Easy online ordering. Very prompt delivery. Good communication.
Happy customer!; 06 Dec 2012
Very helpful staff who keeps customers informed all the way.; 06 Dec 2012
very fast delivery; 06 Dec 2012
Communication via email excellent; 06 Dec 2012
Excellent service, especially delivery arrived exactly on time.; 06 Dec 2012
Excellent service with next day delivery; 06 Dec 2012
could not be faulted.; 06 Dec 2012
Excellent; 06 Dec 2012
Fast delivery n a perfect size for my pots.; 06 Dec 2012
Quick delivery and arrived in good condition; 05 Dec 2012
The first feature delivered was broken. Following a phonecall a new product was delivered the next day.; 05 Dec 2012
No problems goods were delivered quickly.; 05 Dec 2012
Really good how I got texts knowing when it would arrive, was really helpful knowing the rough time it would arrive and it arrange bang in the middle of when it was expected - very happy!!; 05 Dec 2012
Sorted out a faulty product with no fuss, excellent; 05 Dec 2012
Service very good; 05 Dec 2012
The fountain arrived promptly on the day specified. When it was unwrapped the middle bowl/tier was broken. I rang Primrose & they responded without delay sending a new bowl straight away.; 05 Dec 2012
speed of delivery very good; 05 Dec 2012
very good comunication & advice; 05 Dec 2012
Brilliant service and received my order in excellent time!; 05 Dec 2012
Tremendous. Really quick; 05 Dec 2012
fast delivery; 05 Dec 2012
Very impressed by your email telling us the number of the neighbour's house at which you had left our parcel.; 05 Dec 2012
No problems; 05 Dec 2012
Arrived when expected. Given chance to choose time of delivery.; 05 Dec 2012
Extremely good service and very speedy delivery. Will definitely use again. Thankyou.; 05 Dec 2012
service was good, and delivery was quick, very good all round; 05 Dec 2012
service was excellent and the next day delivery was a very pleasant surprise,thank you.; 05 Dec 2012
Easy-to-use web site and the thatched screening I ordered arrived the next day with free delivery.Great service.; 05 Dec 2012
Very speedy delivery; 05 Dec 2012
Very quick and efficent.; 05 Dec 2012
Appreciate them using delivery service that could provide a timed delivery window; 05 Dec 2012
smooth transaction and speedy delivery, many thanks; 05 Dec 2012
Good delivery. Very quick; 05 Dec 2012
First class.; 05 Dec 2012
The product turned up very promptly; 05 Dec 2012
I was expecting to get a call or message before delivery.; 05 Dec 2012
Good,clear website, excellent update feedback and quick delivery; 05 Dec 2012
xxx; 05 Dec 2012
fast and efficient; 05 Dec 2012
Great service and excellent response from Primrose after one of the cubes arrived damaged. I would thoroughly recommend Primrose as a very good company tgo deal with; 05 Dec 2012
Delivered quickly, but one quite badly damaged. I rang Primrose and the delivery of a replacement has been arranged.; 05 Dec 2012
super fast and quick delivery, got it the next day!; 05 Dec 2012
The second time we have ordered from Primrose and service was equally good!; 05 Dec 2012
Excellent communication. Would recommend to friends.; 05 Dec 2012
Brilliant Service; 05 Dec 2012
fantastic service; 05 Dec 2012
Item arrived earlier than expected, no problems at all.; 05 Dec 2012
Arrived the very next day - excellent service :-); 05 Dec 2012
Delivered promptly - well packaged; 05 Dec 2012
Good communication and quick order despatch.; 05 Dec 2012
Great; 05 Dec 2012
good service Thanks.; 05 Dec 2012
I wish every seller was as good; 05 Dec 2012
Excellent customer service. Prompt and problem sorted straight away.; 05 Dec 2012
Service as good as it always is.; 04 Dec 2012
Took a bit of time to deliver, though that was no particular problem for me.; 04 Dec 2012
frendly, and informative; 04 Dec 2012
Arrived safely but was unaware until our neighbour delivered it. I had asked for it to be left at the side of the garage if no one was at home, but there was someone in the house during the period when the carriers said it would be delivered; 04 Dec 2012
Good service - quick and good prices.; 03 Dec 2012
Delivered quickly and in good condition; 03 Dec 2012
fantastic to deal with no hassle in delivering the goods; 03 Dec 2012
Very smooth transaction. Prompt delivery; 03 Dec 2012
Well packed, and fast delivery, haven't used yey as is a Christmas present. Looks ok, and I am sure it will do the job.; 03 Dec 2012
Easy to order and prompt delivery; 03 Dec 2012
Prompt and efficient.; 03 Dec 2012
Thank you very satisfactory; 03 Dec 2012
brill; 03 Dec 2012
Excellent updates on progress & delivery times- items arrived exactly as promised in the time slot indicated; 03 Dec 2012
Good price and quality; 03 Dec 2012
very good; 02 Dec 2012
Very quick delivery.; 02 Dec 2012
Very prompt delivery; 01 Dec 2012
delivered the following day as promised; 01 Dec 2012
Great service thankyou; 01 Dec 2012
very good; 01 Dec 2012
Had to wait much longer for delivery than at first advised.; 01 Dec 2012
excellent no hassle service with prompt delivery at the time given.; 01 Dec 2012
100% happy with the service and staff; 01 Dec 2012
This item arrived on time and was packed perfectly so as not to get broken in transit; 01 Dec 2012
Delivery was exactly as promised and really pleased with the product.; 30 Nov 2012
order arrived by first class post and well packaged; 30 Nov 2012
A VERY EFFICIENT SERVICE; 30 Nov 2012
Traps arrive quickly; 30 Nov 2012
Order was processed quickly and item delivered at the time stated. 1st class service; 30 Nov 2012
We waited weeks for delivery.; 30 Nov 2012
Great service, on time delivery and good price.; 30 Nov 2012
Item well packed - very helpful delivery person!; 30 Nov 2012
We ordered in August and it arrived in November, but we were kept informed about the delay.; 30 Nov 2012
The meercat arrived before the stated date, which was good.; 30 Nov 2012
Delivered quickley exellent service
30-Nov-2012
Good service with no problems; 30 Nov 2012
Good service .; 30 Nov 2012
no problem; 30 Nov 2012
The service was good. The items were extremely well packaged and could perhaps have had a bit less packaging?; 30 Nov 2012
delevered on time; 30 Nov 2012
Although the initial order was damaged, once I reported this a replacement was delivered very quickly and the damaged item was collected when I asked for it to be collected. The new one was delivered and the damaged once collected by very courteous and efficient delivery men. Thank you.; 30 Nov 2012
goods recived day after ordering; 30 Nov 2012
prompt service; 30 Nov 2012
very good service, delivered very quickly .Thank You!; 30 Nov 2012
great quick service; 30 Nov 2012
Prompt and in good condition; 30 Nov 2012
Excellent service; 30 Nov 2012
Very helpful was told exactly what the product did and it came with a recommendation from a lady who had the same problem as me; 30 Nov 2012
Fantastic quick service.; 29 Nov 2012
ordering was so easy and delivery was dates were amazing!; 29 Nov 2012
Excellent service have used company before and will continue to do so in the future; 29 Nov 2012
Except the delivery guy would not carry the futon upstairs as it would hurt his back - however, management at Primrose sorted it out and another delivery man came and help me get it up stairs.; 29 Nov 2012
The awning was straight forward to set up but not as waterproof as I hoped for; 29 Nov 2012
Fast delivery, as described.; 29 Nov 2012
very quick delivery; 29 Nov 2012
Helpful service and all information communicated; 29 Nov 2012
received wrong item, but immediately rectified and very quickly; 29 Nov 2012
very good service; 29 Nov 2012
very prompt with a precise delivery time - couldn't be bettered.; 29 Nov 2012
NA, order made by internet.; 29 Nov 2012
helpful easy to deal with; 29 Nov 2012
Would use again; 29 Nov 2012
very good cood not be more pleased; 29 Nov 2012
Excellent Service, NEXT DAY delivery Fantastic!!will recommended to
anyone great customer service. Thank you; 29 Nov 2012
excellent service and would reconmend you to my friends; 29 Nov 2012
Excellent; 29 Nov 2012
Very pleased; 29 Nov 2012
very happy with the service.; 29 Nov 2012
Excellent service; 29 Nov 2012
The service was speedy and the product arrived at the specified time.; 29 Nov 2012
The item purchased was for a Christmas present so I allowed plenty of time for the item to arrive but I was impressed with how quickly the order was delt with and dispached. I would certainly recomend your company to others and I would certainly use it again myself.; 29 Nov 2012
Excellent service - very quick delivery, quality produce.; 29 Nov 2012
no compliants; 29 Nov 2012
Delivered next day, all in order!; 29 Nov 2012
Very good service; 29 Nov 2012
Very quick service; 29 Nov 2012
Ordered late for birthday present, arrived next day excellent service; 29 Nov 2012
Primrose are reasonable and reliable. As a professional in the industry, I will continue to use their services.; 29 Nov 2012
Below copy of e mail I sent to Primrose: -
Good afternoon
Just to say that the replacement frame has arrived – undamaged.
I have to say that I am most impressed with your customer service. So often just the title of a department rather than a genuine service to the customer.
My congratulations on your efficiency particularly speed of response. I hope that I can use your company again and I will have no hesitation in recommending
Meika Ltd.
Kind regards
Derek Cork; 28 Nov 2012
Good service
Thanks; 28 Nov 2012
delivery very quick; 28 Nov 2012
Excellent company.I had a few problems with understanding the settings/workings of the lithium battery supplied with my HEATED warmawear deluxe waistcoat....But i quickly received a very helpful & friendly email from customer services with a proper explanation on the battery settings,which cleared up any misunderstandings that i had.Thankyou Primrose,you are a top company!; 28 Nov 2012
Delivery was very fast first rate service.; 28 Nov 2012
first class service; 28 Nov 2012
arrived on time and in perfect condition; 28 Nov 2012
Excellent service, items packed well.; 28 Nov 2012
top marks for services; 28 Nov 2012
Great service fast delivery; 28 Nov 2012
It came here safely; 28 Nov 2012
Website easy to use, Product delivered next day promptly as promised. All in all a very good service.; 28 Nov 2012
very helpful customer service and prompt delivery; 28 Nov 2012
No Ihave ticked a box; 28 Nov 2012
took longer than the two days promised but as i live outside of the uk its to be exped; 28 Nov 2012
was disappointed the item was not in stock although it was showing many for sale comms were good wait for item was not; 28 Nov 2012
First purchase from Primrose. An excellent experience. Will recommend unreservedly to family & friends.; 28 Nov 2012
good; 28 Nov 2012
Great servive; 28 Nov 2012
prompt delivery; 28 Nov 2012
Excellent fast service, and very competitive price.; 28 Nov 2012
Part of the order was missing but I received helpful and efficient service on the phone. Return call was made to me as promised and goods were tracked down quickly. Well done and thank you.; 28 Nov 2012
quick despatch of product ordered; 28 Nov 2012
There was an out of stock situation that caused a delay in receipt of a couple of weeks for this item. However, it arrived packaged well and now in use.; 28 Nov 2012
Excellent Service. I received emails and texts telling me that my order would be delivered on the following day and then on the day of the delivery telling me the time period within which I could expect the delivery and that the item would be left in a safe place if I wasn't in.; 28 Nov 2012
Swift; 28 Nov 2012
Very efficient turnround time - next day delivery.; 28 Nov 2012
I had no problems whatsoever; 28 Nov 2012
No problems; 28 Nov 2012
Arrived very promptly; 28 Nov 2012
I had an excellent service from Primrose, no delays and the product was delivered and left outdoors in good condition; 28 Nov 2012
I was a little upset when my original order didn't arrive, but costomer service at primrose was Excellent "thanks to Bobby"and the traps themselves are made to a very high standard.Very pleased now.; 28 Nov 2012
Fast and excellent service; 28 Nov 2012
EXCELLENT SERVICE, GREAT PRODUCT, NEXT DAY DELIVERY AT NO GREATER CHARGE, PERFECT; 28 Nov 2012
great and fast service thanking you cheers; 28 Nov 2012
Brilliant and professional; 28 Nov 2012
The item arrived on time, is as described.; 28 Nov 2012
Very quick and well packaged.; 28 Nov 2012
great quick service; 28 Nov 2012
Delivered as promised next day; 28 Nov 2012
Very good service.Always ready to answer any questions.; 28 Nov 2012
Very prompt delivery, well packaged.; 28 Nov 2012
Everything arrived promptly next day.; 28 Nov 2012
Delivered really quickly.; 28 Nov 2012
Excellent, fast service would recommend for future purchases; 28 Nov 2012
Customer service was very good mine was a telephone order they were very helpfull; 28 Nov 2012
Very fast service; 28 Nov 2012
Friendly and efficient; 28 Nov 2012
Extremely helpful staff. Very quick delivery; 28 Nov 2012
Amazingly prompt delivery - spot on, as I needed the item as soon as poss.; 28 Nov 2012
Goods were delivered next day as promised; 28 Nov 2012
excellant service; 28 Nov 2012
Good service; 28 Nov 2012
excellent service amd products!; 28 Nov 2012
Efficient and quick despatch of goods; 28 Nov 2012
Great service; 28 Nov 2012
Very efficient and prompt service; 28 Nov 2012
Was very impressed with the price and speed of delivery. Clicked on excellent but both excellent and good came up and will not be altered!; 27 Nov 2012
Thanks for the prompt delivery.; 27 Nov 2012
I got what I asked for with no problems, It would be difficult to complain when things didn't go wrong and as yet I have no issues.; 27 Nov 2012
Prompt service. Impressed.; 27 Nov 2012
VERY GOOD QUICK SERVICE FROM ORDRING TO RECIEVING ARTICLE WAS JUST A WEEK.; 27 Nov 2012
Prompt delivery by DPD, one hour delivery slot extremely useful; 27 Nov 2012
The delivery was excellent and the item was well packaged. Thank you!; 27 Nov 2012
Received my order quickly. Would buy again from Primrose as their prices are very good.; 27 Nov 2012
they were really helpful when I had a problem; 27 Nov 2012
very good; 27 Nov 2012
well packed and quick to arrive; 27 Nov 2012
Arrived very quickly. Easy to set up.; 27 Nov 2012
Well communicated, fast delivery. great service.; 27 Nov 2012
Item arrived quickly and so well packed. Would highly recommend this company; 27 Nov 2012
My initial order of a Gazebo arrived quickly unfortnately on opening it was damaged.After initial contact was made to Customer service , they asked for photo evidence before they would release replacement parts.I was not happy with this response and pushed for a replacement.I must say I had some resistance on this and was forced to speak with Customer Services manager Chris(Female).I must say Chris worked with me and sorted out a swift replacement and worked through what would of been a negative experience/service.In short a few issues on initial customer service,but at least if there is a problem as It goes up it will be dealt with effectively . Overall good,but shame this desicision could not be made on the ground floor level.; 27 Nov 2012
arrived in good time and as specified; 27 Nov 2012
Quick, efficient service.; 27 Nov 2012
Great service in every way; 27 Nov 2012
Helpful advice pre-order, item arrived on time, well packed and in good condition - nothing more needed; 27 Nov 2012
Although the package was not left where instructed but left with the neighbours who took two days to drop it round...I was about to call up and complain....; 27 Nov 2012
Item ordered in july . item delivered in november.; 27 Nov 2012
Excellent service ordered friday night arrived Tuesday morning in time for my moms birthday; 27 Nov 2012
Primrose emailed to say delivery would be later than expected, but the candles actually arrived earlier.; 27 Nov 2012
first class ,many thanks; 27 Nov 2012
Prompt service. Unfortunately could not fulfil all my order, however, I was refunded with no problems; 27 Nov 2012
excellent service, fast delivery.; 27 Nov 2012
Very, very prompt service; 27 Nov 2012
I ordered the heaters they arrived as they said they would, a set of bolts were misssing in one set, I e mailed primrose a replacement was there on the next avaiulable delivery brilliant service; 27 Nov 2012
Prompt delivery as promised, no bad points, all good. +++++; 27 Nov 2012
Website easy to use delivery prompt.; 27 Nov 2012
Couldn't have been better; 27 Nov 2012
First class product with swift deficient service
27-Nov-2012
That last should have read efficient not deficient. Sorry!; 27 Nov 2012
Received my party tent in perfect condition and on time; 26 Nov 2012
Fast delivery and well packed!; 26 Nov 2012
Excellent service and response.; 26 Nov 2012
impressive service; 26 Nov 2012
Service good, speedy delivery.; 26 Nov 2012
quick accurate delivery; 26 Nov 2012
very quick delivery; 26 Nov 2012
Very efficient delivery - kept me informed by email of delivery arrangements, even specifiying a 2 hr delivery slot. Most impressive. However, after querying how part of the lighting on my water feature operated, I was told by the customer services advisor that they would email me with details. This email never arrived.; 26 Nov 2012
Goods did not arrive first time, but they sent them again as soon as I Informed them of non receipt.; 26 Nov 2012
Fast delivery and as advertised; 26 Nov 2012
User friendly website, quick speedy service, product as described.; 26 Nov 2012
ok; 26 Nov 2012
The service and delivery of my order was prompt and efficient.; 26 Nov 2012
Arrived the next day. Excellent.; 26 Nov 2012
very good, will not hesitate to use again; 26 Nov 2012
A great service from Primrose. The item I ordered was out of stock when I placed my order so I got in touch via e.mail and had a reply almost straight away (take note, other companies) I was due to travel to France and was worried my order would'nt reach me before I travelled, I need'nt have worried though as my order arrived on the morning and very well packaged. I cant fault the sevice and will definatley order from Primrose again!; 26 Nov 2012
Excellent; 26 Nov 2012
Great Service; 26 Nov 2012
Website easy to use. Goods arrived promptly.; 26 Nov 2012
Super speedy service. Arrived weeks earlier than expected; 26 Nov 2012
I ordered my goods, received a confirmation by e-mail and two days later the items. Arrived in good condition. Good service in my eyes!; 26 Nov 2012
pleased with product and service; 26 Nov 2012
all fine; 26 Nov 2012
used them for the first time a couple of weeks ago, they were so ood Ive used them again already; 26 Nov 2012
Never dealt with this company before - wanted this product quickly - and the item purchased seemed to fit the bill and be a fraction of the price of similar from elsewhere.; 26 Nov 2012
Excellent service - the item I had ordered arrived very quickly, and I'm delighted with it.; 26 Nov 2012
Good; 26 Nov 2012
Very fast delivery; 26 Nov 2012
Arrived quickly - great service; 26 Nov 2012
This was a second order however all the candles did not work but thi s order has now been replaced; 26 Nov 2012
fast delivery items as described; 26 Nov 2012
excellent friendly service; 26 Nov 2012
Excellent service; 26 Nov 2012
great service quick delivery very pleased thanks; 26 Nov 2012
Excellent communication and delivery.; 26 Nov 2012
delivery came within 24 hours just as advertised; 26 Nov 2012
Very helpful with enquiries .; 26 Nov 2012
Very good service. Prompt delivery; 26 Nov 2012
Quick and easy order and delivery; 26 Nov 2012
great service, next day delivery all intact; 25 Nov 2012
Excellent service; 25 Nov 2012
The device arrived in good time and in very good condition.; 25 Nov 2012
very quick to acknowledge and deliver order; 24 Nov 2012
it took over 4 months for my product to arrive, and it was not Primrose's fault they kept me informed during the delay.
24-Nov-2012
helpfull company easy to order and navigate website. first time I ordered from website recieved next day, brill.; 24 Nov 2012
realy good fast service; 24 Nov 2012
Happy with the product, not so happy that the delivery note specifies what the object is. It was a present and it was noted obviously.; 24 Nov 2012
Double excellent price and service; 24 Nov 2012
I was really impressed with the quality of service given by Primrose and the prompt delivery.; 24 Nov 2012
Excellent service, quick delivery, great price; 24 Nov 2012
Staff were helpful when ordering and the delivery man was extremely helpful when delivering the unit which came on time.
Ordered a base separately and the company made a special effort to deliver it quickly.; 24 Nov 2012
the web site is easy to use and the information contained within it is very good. the goods arrived on the day I was told by a very nice delivery man. all in all the service was excellent. I have used primrose before when I purchased a water feature & rose arch which was why I looked on their web site first this time. I would certainly use them again should I wish to purchase anything else for my garden.; 24 Nov 2012
Primrose are to be credited for excellent service from first ordering, the delivery was next day I ordered an awning and rain sensor which I had problems with it not working after talking to them and letting my electrians talk to them the problem was solved and a new unit sent next day to fix the awning it has taken alot of emails and calls but we are now all done their after sale is excellent I dealt with a guy called Marcus he is a credit to them. I have since ordered a cover for my awning; 23 Nov 2012
Excellent product and service.; 23 Nov 2012
Delivered as arranged. Well wrapped, protected through transit.; 23 Nov 2012
Delivery is always very quick.; 23 Nov 2012
The service was very good, items were sent on time and received intact; 23 Nov 2012
Good quick service; 23 Nov 2012
Fast; 23 Nov 2012
Good speedy delivery; 23 Nov 2012
Very helpful and friendly when I rang up for advice.
Prompt delivery.; 23 Nov 2012
I do not want to write a comment; 23 Nov 2012
both goods we got was spot on tabie set and lion head water fall just what they said they was; 23 Nov 2012
Pleased with the service delivered; 23 Nov 2012
very pleased with service and customer support,well done; 23 Nov 2012
The product came fast. I did not have to wait a lot.; 23 Nov 2012
arrived on time; 23 Nov 2012
first rate; 23 Nov 2012
Great very quick delivery thanks; 23 Nov 2012
Really, really pleased. Fast delivery and driver unloaded and left screening exactly where it was needed.; 23 Nov 2012
prompt delivery; 23 Nov 2012
did leave a review online, thanking you for excellent speedy delivery, also
good communication response from Darren. Mole trap caught mole and
solved problem.; 23 Nov 2012
Cover arrived promptly.; 23 Nov 2012
Very efficient service.; 23 Nov 2012
Very fast delivery time, product was well packaged.; 23 Nov 2012
Very good service very quick; 23 Nov 2012
Very good service quick and efficient; 23 Nov 2012
I received the goods next day; 23 Nov 2012
Kept informed of delivery date and time. Excellent.; 23 Nov 2012
staff extremely helpful.; 23 Nov 2012
Did have a problem in that item not delivered ,but sent replacement out asap.; 23 Nov 2012
perfect excellent service and delivery. Prompt and effiecient. thanks you so much; 23 Nov 2012
Excellent (see below); 22 Nov 2012
Thankyou quick delivery; 22 Nov 2012
Service was good.; 22 Nov 2012
Happy Buyer; 22 Nov 2012
They did what they said they would.The item was delivered by First Class post on the day after ordering,and further was as described on thier website.; 22 Nov 2012
Very quick delivery, great value, excellent product. This is the third time we've come back for a large order.; 22 Nov 2012
Excellent service very fast delivery; 22 Nov 2012
Having paid for courier delivery - parcel was just thrown over garden wall and left laying in our garden, despite us being at home. It was left in pouring rain although there was a hole in the outer delivery bag, and garment had no inner wrapping. I contacted Primrose to express concern at this (as well as ask for return ref code as I was concerned that their 'small/medium' sizing was quite a small cut garment. Reply was not personalised in any way, and stated merely the return ref code and demanded that I return garment in the provided wrapping which must be undamaged (!). I replied noting that this would be challenging, given their delivery courier had damaged the wrapping, and why had they not acknowledged my complaint about this, and pointing out that I had paid a hefty delivery charge for a poor delivery service ..........and got no further reply. Luckily, the waistcoat, which was a present, does fit - although it is a small 'medium'. I will not use Primrose again as their customer service is not acceptable.; 22 Nov 2012
Very efficient; 22 Nov 2012
Website very easy to use when placing order. Goods arrived promptly. Would use this supplier again and recommend to others; 22 Nov 2012
Speedy despatch much appreciated; 22 Nov 2012
Next day delivery was exceptional.; 22 Nov 2012
Excellant service; 22 Nov 2012
VERY GOOD, ORDERED DAY 1, ARRIVED DAY 2 AM; 22 Nov 2012
postage good, packaged well.; 22 Nov 2012
Very long lead time - 2 months from ordering
Not much info about delays. Had to chase. Incorrect replacement for damaged item.; 22 Nov 2012
Fantastic, quick & efficient service.; 22 Nov 2012
Very fast delivery; 22 Nov 2012
Seamless.; 22 Nov 2012
The fence arrived within 3 days--astonishing! No-one can believe how little delivery cost!; 22 Nov 2012
Excellent service; 22 Nov 2012
Although I have marked service as "Good" this was not an easy choice. I ordered in September but did not receive the goods until November(nearly 3 months). True I received 2 emails to say that delivery would be delayed, but the money had already been taken from my account, and an option to cancel was never offered. It is only because of the emails that I felt able to opt for "good" rather than "poor" , but 2 emails in nearly 3 months merely saying "sorry our suppliers are unable to supply until ...." whilst mildly reassuring, is not quite what I expect.; 22 Nov 2012
The bucket grill arrived quickly.; 22 Nov 2012
First class service. Thank you.; 22 Nov 2012
Good; 22 Nov 2012
Very good service, fast delivery and well packed.; 22 Nov 2012
Quality company effient and reliable and always competitive prices.; 22 Nov 2012
First class service, ordered one day delivered the next as promised. It was a breath of fresh air for something to be delivered as promised with no hassle. This was the first time I used Primrose but it certainly will not be the last.; 22 Nov 2012
Everything just as it should be - cannot ask for more. Very helpful person at other end of the line.; 22 Nov 2012
Very pleased with the speed with which my order arrived plus the emails letting me know that different items had been dispatched. All well packed so overall very happy.; 22 Nov 2012
Very efficient, all claims made by the company were met.; 22 Nov 2012
I received the ordered product in less than 24 hours. Primrose couldn't have done better. Thank you!; 22 Nov 2012
Good service fast delivery; 22 Nov 2012
First class service - very pleased and will use again; 22 Nov 2012
Best delivery service I have ever had. It arrived on the time stated-excellent.; 22 Nov 2012
Pleased how quickly goods arrived.; 22 Nov 2012
The lights were sent out fast and well packed. Delivery charge was a bit high though for such a small item.; 22 Nov 2012
easy to order,fast delivery,good product.overall very pleased.; 22 Nov 2012
Please use this space to let us know what you think.good product, excellent service.; 22 Nov 2012
The products arrived promptly and website was easy to use; 21 Nov 2012
As advertised; 21 Nov 2012
Products were as described and arrived in reasonable time.; 21 Nov 2012
They kept me informed regarding any delay; 21 Nov 2012
Very good service, just what we wanted and delivered very quickly; 21 Nov 2012
Ordering to the delivering,excellient; 21 Nov 2012
Despatch and delivery were very fast, thanks!; 21 Nov 2012
Speedy and accurate; 21 Nov 2012
Good on time delivery.; 21 Nov 2012
Delivered nxt day,but they where left outside wrong house good job i no my neighbour.; 21 Nov 2012
Easy to order and was delivered on time. Product was just as described; 21 Nov 2012
Had to wait a while as out of stock bu Primrose kept me updated.; 21 Nov 2012
friendly and helpful; 21 Nov 2012
Next day delivery; 21 Nov 2012
Sadly they were out of stock after I had placed the order & I had to make 2 phone calls to ask when they would be delivered! Had I known they were out of stock at the time of ordering I would ordered something else; 21 Nov 2012
Goods were delivered promptly. Kept informed of delivery time to the hour. Excellent service.; 21 Nov 2012
Very quick delivery,many thanks.; 21 Nov 2012
Delivered next morning, excellent and efficient service.; 21 Nov 2012
Very saterfied; 21 Nov 2012
good stuf very fast; 21 Nov 2012
Excellent service and quick delivery; 21 Nov 2012
Very good service very well packed and right on time that you gave me well done.; 21 Nov 2012
Excellent service and delivey; 21 Nov 2012
your service was very good,me clock arrived within a few days
21-Nov-2012
good but I dont need emails every 5 minutes; 21 Nov 2012
Items delivered promptly.; 21 Nov 2012
Very speecdy; 21 Nov 2012
the service was excellent also the customer service very helpful well done.; 21 Nov 2012
Very prompt; 21 Nov 2012
Excellent service; ordered and delivered within24 hours.; 21 Nov 2012
excellent service; 21 Nov 2012
Great from very first call. arranged extra quick delivery and a new item when the one sent was damaged.; 21 Nov 2012
First class service, arrived very quickly and well packed; 21 Nov 2012
Fast delivery.; 21 Nov 2012
Perfect customer service, even told name of delivery driver; 21 Nov 2012
delivered very promptly; 21 Nov 2012
Speedy service, well packaged, good price; 21 Nov 2012
Excellent service. First rate Customer Care; 21 Nov 2012
Great service thank you next day delivery; 21 Nov 2012
exelent prompt service; 21 Nov 2012
very pleased will soon be ordering again; 21 Nov 2012
The company used to deliver this order was excellent, providing me with a one-hour delivery slot. In addition, the driver was extremely polite.; 21 Nov 2012
thank you; 21 Nov 2012
Service was good, items were late because of stock problems, but I was kept informed; 21 Nov 2012
Very pleased with the speedy delivery, I will certainly order from you again.; 21 Nov 2012
the web site was quick and easy to use and the product came quickly; 21 Nov 2012
Out of stock when I ordered but arrived promptly on the date given; 21 Nov 2012
Best price and delivered bang on time; 21 Nov 2012
Great friendly service. I ordered online and then had to make a minor amendment so I called the helpline. The lady I spoke with dealt with the change in a very friendly and efficient manner. Customer service done well is worh so much. I will definitely use Primrose in the future.; 21 Nov 2012
A1 service; 21 Nov 2012
good service; 20 Nov 2012
Product arrived quickly.; 20 Nov 2012
excellent service arrived within 2 days of ordering thank you; 20 Nov 2012
primrose awnings are the best; 20 Nov 2012
The driver was very helpful
Thank you; 20 Nov 2012
good service; 20 Nov 2012
Fast and friendly service; 20 Nov 2012
Speedy delivery and well packaged; 20 Nov 2012
They tell you to inspect the order before you sign for it. I would have if it was possible but the delivery team would not have waited (in the rain) for me to count the contents.; 20 Nov 2012
The item was well packaged but the courier managed to deliver it to Wheatsheaf Pub instead of Wheatsheaf Garage (fortunately only next door). Two of their staff were kind enough to bring it to me.; 20 Nov 2012
All working well; 20 Nov 2012
The only disappointing point of ordering these products from Primrose was the delivery.
After placing my order I received a text message advising delivery between 10:53 - 11:53. I altered my appointments to that afternoon to be in to collect the delivery. 45 mins later this was changed to 14:58 - 15:58 Arrrrrr.
It would have been better to have said nothing rather than allow me to alter my day, and then change the delivery.
To rub salt in the wound, at around 11 a DPD van pulled up outside. After several mins searching in the back of her van and a phone call to (I presume) to the office, a young lady knocked on the door, saying sorry, but my parcel was not on her van, but had been put on another and would be delivered later that day.; 20 Nov 2012
excellent service; 20 Nov 2012
very good service; 20 Nov 2012
SERVICE WAS ON TIME AS PRIMROSE SAID; 20 Nov 2012
Excellent service greenhouse even came earlier than had been stated.; 20 Nov 2012
excellent all round service; 20 Nov 2012
quick and efficient dispatch of goods.; 20 Nov 2012
Good communications and quick delivery; 20 Nov 2012
excellent service; 20 Nov 2012
fast delivery; 20 Nov 2012
Prompt delivery--a first class service; 20 Nov 2012
Swift and efficient service. Thank you.; 20 Nov 2012
Delivery was excellent very very prompt.; 20 Nov 2012
Very efficient service; 20 Nov 2012
Quick and efficient as always; 20 Nov 2012
quick delivery, very well packed; 20 Nov 2012
Good, friendly service, with quick fulfilment when the product became available.; 20 Nov 2012
very good service; 20 Nov 2012
Quick service and wrapped well.; 20 Nov 2012
Delivery was super fast.; 20 Nov 2012
Absolutely Excellent service and brilliant product.; 20 Nov 2012
Excellent service as always.; 20 Nov 2012
First class as usual; 20 Nov 2012
Speedy delivery; 20 Nov 2012
Item received very quickly; 19 Nov 2012
Quick delivery; 19 Nov 2012
Very good swift delivery; 19 Nov 2012
Worst service I have ever experienced. Follow the trail, you are clearly on the periphery of being legal. You took my order with no clue if you could supply them. Abysmal; 19 Nov 2012
The item arrived in a very good condition; 19 Nov 2012
Excellent next day delivery.; 19 Nov 2012
This is how it should be, first rate service; 19 Nov 2012
Very good as I ordered this a week before my wedding anniversary and got it here before the day and I was very pleased.; 19 Nov 2012
As I said. Excellent; 19 Nov 2012
Always good service; 19 Nov 2012
On time, very good.; 19 Nov 2012
Easy to order and pay . Delivery very quick; 19 Nov 2012
Prompt response and beneficial delivery information. Item arrived intact.; 19 Nov 2012
Very quick to delivery and very accurate picture; 19 Nov 2012
Quick n easy; 19 Nov 2012
Delivered on time as promised; 19 Nov 2012
Delivery was very speedy; 19 Nov 2012
Very satisfied; 19 Nov 2012
excellent service with first class delivery; 19 Nov 2012
Arrived as quickly as promised. Pleasant delivery man; 19 Nov 2012
excellent service; 19 Nov 2012
Delivery was excellent and so was the customer service when I needed to query something. Would recommend them.; 19 Nov 2012
Very fast delivery.; 19 Nov 2012
The service was very prompt . no complaints at all. thank you; 19 Nov 2012
Order was received quite quickly the delay was with our local
sorting office .; 19 Nov 2012
fast delivery everything as described; 19 Nov 2012
Very quick delivery.; 19 Nov 2012
I ordered two Mega Sonic units . One was faulty and was replaced with next day delivery, Excellent service.; 19 Nov 2012
very Good ,I had the bird bath sent to a frinds house and she told m the delivary man was very pleasant
and helpful.; 19 Nov 2012
One day delivery, how good is that!!; 19 Nov 2012
Delivery & tracking was excellent; 19 Nov 2012
Second time we have ordered from Primrose. Good service and good quality products. Only issue was that we were advised that goods were out of stock and estimated delivery was 16th November but the goods turned up without warning a couple of days later. Only by chance was I at home at the time so pre-warning of delivery would have been appreciated.; 19 Nov 2012
Amazingly fast delivery of goods.; 19 Nov 2012
Arrived within two days of order.; 19 Nov 2012
Ordered at 11am, product arrived next morning - v pleased, thank you; 19 Nov 2012
Arrived on time and easy to install, as promised.; 19 Nov 2012
Very quick and efficient delivery service.; 19 Nov 2012
Had a problem with the fountain but was sorted out very quickly by very helpful staff.; 19 Nov 2012
Very good!; 19 Nov 2012
I was promised and paid for next day delivery AND waited in all day for it and it wasn't delivered for 4 days; 19 Nov 2012
Good service and very fast return of money when I bought the wrong size. Thank you.; 18 Nov 2012
Delivery was quick and some missing parts soon rectified.; 18 Nov 2012
Straightforard, fast and responsive; 17 Nov 2012
ordering to delivery was excellent; 17 Nov 2012
the product was sent very fast and customer service was excellent; 17 Nov 2012
happy with order; 17 Nov 2012
good; 17 Nov 2012
Prompt delivery supported through good courier communication.; 17 Nov 2012
excellent service. needed this product asap and they delivered the next day which was excellent came right on time.; 17 Nov 2012
Primrose responded to my query by reimbursing me promptly. I was very pleased.; 17 Nov 2012
Delivery was very quick; 17 Nov 2012
Very good delivery service next day delivery and they mean next day; 17 Nov 2012
The service from this company is excellent. Everything i have ordered has arrived quickly and in good condition.; 17 Nov 2012
Articles arrived on time and worked O.K.; 16 Nov 2012
very quick delivery; 16 Nov 2012
Arrived promptly and as described.; 16 Nov 2012
Excellent delivery with e.mail and textx down to within the hour. Many thanks; 16 Nov 2012
Delivered in good time.; 16 Nov 2012
Fast quality service; 16 Nov 2012
the service was excellent. ordered saturday her tuesday. assembled by myself which was so easy up and running within a very short space of time.; 16 Nov 2012
Prompt service; 16 Nov 2012
good fast delivery; 16 Nov 2012
I think the service was excellent; 16 Nov 2012
We were informed of the pond's delay in delivery as it was temporarily out of stock and also its new expected arrival date. Fine, no problem.; 16 Nov 2012
the product was delivered as promised; 16 Nov 2012
Delivery was very speedy.; 16 Nov 2012
Was delivered as per estimated time , good service thanks; 16 Nov 2012
Items despatched quickly, thanks; 16 Nov 2012
No problems, easy to order and delivery on schedule.; 16 Nov 2012
Brilliant,could not have asked for better service,we will be using it again after christmas,many thanks; 16 Nov 2012
Good; 16 Nov 2012
delivery of items exactly on time; 15 Nov 2012
Excellent service with fast delivery of the product; 15 Nov 2012
FIRST CLASS; 15 Nov 2012
Next day delivery, spot on; 15 Nov 2012
Top rate, Could not be bettered.; 15 Nov 2012
My only suggestion to improve your service is to make it easier to reorder an item that was bought previously. The product code is missing from the e-mail notifications you sent me, so I can't be 100% sure that I am reordering the correct item. Other than that I am very happy.; 15 Nov 2012
service was excellent with next day delivery thanks.; 15 Nov 2012
very prompt; 15 Nov 2012
Prompt delivery; 15 Nov 2012
good service; 15 Nov 2012
See below.; 15 Nov 2012
Fine, see below.; 15 Nov 2012
fast delivery, very impressed.; 15 Nov 2012
It would be helpful at this time of year if you named the product bought. I have purchased several products in the last few weeks and without going into my ebay account and checking what i bought from you (childs sun tent i think) it is difficult to remember the item.; 15 Nov 2012
Items delivered in good time, you did what you said you'd do; 15 Nov 2012
Fast delivery. Excellent.; 15 Nov 2012
Website very easy to use, delivery exactly when it was meant to be and a text to advise the time span for delivery, delivery man very polite and price was wonderful will definatley use primrose again; 15 Nov 2012
Arrived promptly; 15 Nov 2012
An excellent service no complaints whatsoever. Thank you; 15 Nov 2012
super fast; 15 Nov 2012
Fantastic service from Primrose. Very quick delivery and item well packaged.; 15 Nov 2012
item was brilliant delivery was really quick and the price was excellant; 15 Nov 2012
Quick delivery; 15 Nov 2012
Good; 15 Nov 2012
I a have used Primrose several times and delivery is always prompt.; 15 Nov 2012
delivered quickly, a good buy; 15 Nov 2012
Product delivered next day, as promised. Easy to order using paypal.; 15 Nov 2012
excellent; 15 Nov 2012
Fantastic customer service when I enquired about the product!; 15 Nov 2012
Arrived quickly and; 14 Nov 2012
Arrived am the next day; 14 Nov 2012
arrived next day; 14 Nov 2012
Received mixed messages, one saying item out of stock, another stating a delivery date which was a week away....item then arrived the next day.; 14 Nov 2012
Excellent delivery (inside 24 hours); 14 Nov 2012
very swift ordering and delivery service! very impressed; 14 Nov 2012
Very prompt service - goods arrived on the day stated.; 14 Nov 2012
My heater was broken during transit. The customer service department (specifically Caroline) couldn't have been more helpful. Excellent service, thanks very much.; 14 Nov 2012
FIRST RATE SERVICE; 14 Nov 2012
Good delivered next day as promised; 14 Nov 2012
very efficient; 14 Nov 2012
Next day delivery; 14 Nov 2012
good service on telephone & quick service for delivery.; 14 Nov 2012
product demand excessive making delivery late but was kept informed-which I appreciated; 14 Nov 2012
First rate again.; 14 Nov 2012
brill; 14 Nov 2012
Im only giving a poor rating on this because I was disappointed with the delivery service, next day delivery was canceled then received 2 further texts telling me two different delivery dates and then was delivered on the wrong date; 14 Nov 2012
Prompt delivery. Very easy to order.; 14 Nov 2012
No problems at all, very quick.; 14 Nov 2012
It coldn't have been better.; 14 Nov 2012
The mirror was just what I wanted, shame that the first one was poorly packed and therefore broken!!
The replacement service was excellent and very quick,
Thanks; 14 Nov 2012
delivered on time; 14 Nov 2012
Fast delivery - just what I needed with rain imminent.; 14 Nov 2012
Great service, no complaints here :-); 14 Nov 2012
tTop quality; 14 Nov 2012
The service from Primrose was first class and also their price was incredible. I was highly impressed and will definately be using them again; 14 Nov 2012
All queries I had regarding my purchase/product were dealt with in a pleasant and proffessional manner. Delievery was very quick once order was placed. Would certainly use Primrose again.; 14 Nov 2012
First Rate, next day, very pleased; 14 Nov 2012
good; 14 Nov 2012
Speedy service and a very competitive price; 14 Nov 2012
Fast service, no problems; 14 Nov 2012
Super quick delivery; 14 Nov 2012
very pleased with the product and very pleased with the service; 14 Nov 2012
Easy to order and arrived promptly; 13 Nov 2012
Very efficient, friendly and helpful; 13 Nov 2012
Excellent service - Delivered extremely quickly - Thank you; 13 Nov 2012
Quick response; 13 Nov 2012
Services and communications were good.; 13 Nov 2012
Delivery as poor-requested to be left in designated place if out, was not therefore had to go to delivery office to collect. This is jot primrose fault however royal mail; 13 Nov 2012
Very speedy delivery, excellent service; 13 Nov 2012
quick delivery; 13 Nov 2012
Very efficient service. Goods arrived next day; 13 Nov 2012
Fast delivery. Item arrived next day.; 13 Nov 2012
Very fast dispatch and delivery, and with helpful tracking info sent by E-mail.
Would highly recomend Primrose to my friends.; 13 Nov 2012
Speedy delivery and efficient communications via email; 13 Nov 2012
Good prompt delivery service; 13 Nov 2012
Very good; 13 Nov 2012
Very prompt delivery and excellent product choice.; 13 Nov 2012
really fantastic service; 13 Nov 2012
Great service.; 13 Nov 2012
fast delivery and excellent service.; 13 Nov 2012
almost always good; 13 Nov 2012
Very good delivery service. Came next day as promised with no delivery charge; 13 Nov 2012
Fine; 13 Nov 2012
The service and the product are OK; 13 Nov 2012
Very speedy turnaround of order.; 13 Nov 2012
Very quick and efficient service. Very peased, thank you.; 13 Nov 2012
Good service from start to finish - item arrived within timescale.; 13 Nov 2012
easy to use site, very prompt with delivery, excellent service.; 13 Nov 2012
Ordered one day arrived the next, you cannot get better than that.; 13 Nov 2012
ALWAYS EFFICIENT; 13 Nov 2012
Excellent delivery. Now I need a gardener. I don't suppose you do those. Specification:good, strong, reliable, flexible. Just like the edging in fact.; 13 Nov 2012
Service excellent; 13 Nov 2012
Arrived quickly and very well packaged - so service is faultless; 13 Nov 2012
the item was in stock, and arrived on time.; 13 Nov 2012
The parcel came through in the expected time.; 13 Nov 2012
Very prompt and notice of dispatch given.; 13 Nov 2012
top quality service; 13 Nov 2012
Great customer service over the phone.; 13 Nov 2012
great service would use again; 13 Nov 2012
Always prompt service would recommend.; 13 Nov 2012
I have rarely dealt with a company that gave better service. We were amazed at the speed and the cost of the delivery; 13 Nov 2012
Simple ordering process with a speedy delivery.; 13 Nov 2012
Efficient service. Thanks will use you again.; 13 Nov 2012
Excellent service; 13 Nov 2012
very prompt; 13 Nov 2012
I was most pleased with time of delivery.; 13 Nov 2012
Very prompt service and items as described.; 13 Nov 2012
As it is a present, I have no real idea, but my son requested this, so he must rate it ok.; 13 Nov 2012
delivery time was exellent.; 13 Nov 2012
fast efficent service; 13 Nov 2012
Great service thank you; 13 Nov 2012
Exactly as promised; 13 Nov 2012
Fast or immediate dispatch, always arrives the next day. Impressed.; 13 Nov 2012
My order arrived the next day - very impressive delivery.; 13 Nov 2012
Ordered one day delivered the next, can't get better than that.; 13 Nov 2012
very prompt delivery; 13 Nov 2012
The order arrived very quickly and looked great once installed. Super service!; 13 Nov 2012
we have purchased gods from primrose several times and have always had excellent service.; 12 Nov 2012
delivery was first class; 12 Nov 2012
Super fast and handled a concern I had immediately. Went above and beyond what I expected for service.; 12 Nov 2012
Item as described, good website, fast delivery; 12 Nov 2012
Good; 12 Nov 2012
great service and fast delivery.; 12 Nov 2012
really efficient; 12 Nov 2012
ordered the product before in the afternoon and it arrived next day as promised! great efficient service!; 12 Nov 2012
excellent delivery.; 12 Nov 2012
quick service good price; 12 Nov 2012
rapid, efficient service; 12 Nov 2012
its going to be a nice gift for christmas; 12 Nov 2012
efficient service.; 12 Nov 2012
excellent, quick delivery; 12 Nov 2012
Brill service. Ordered Monday delivered Wednesday. Couldn't ask for more.; 12 Nov 2012
i ordered on the tuesday and it was delivered on the wednesday morning; 12 Nov 2012
I left an e-mail after having a bad experience with your delivery service and did not even have the courtesy of a reply from yourselves. If your delivery service don't provide the next day delivery that you advertise then that will affect your reputation. Your follow up info on delivery/receiving goods/ signing for them etc. is totally contradictory and confusing. My delivery message left with my order was ignored.; 12 Nov 2012
Candles arrived promptly One candle did not work but I was sent a replacement with no problem.; 12 Nov 2012
very prompt came before expected; 12 Nov 2012
Very helpful and pleasant telephone staff.; 12 Nov 2012
The delivery complications were appalling; 12 Nov 2012
Speedy delivery; 12 Nov 2012
Very quick delivery.; 12 Nov 2012
Prompt and full attention, even to a refund.; 12 Nov 2012
Excellent after service. Very helpful and very polite.; 12 Nov 2012
Excellent service; 12 Nov 2012
very efficient; 12 Nov 2012
Efficient service; 12 Nov 2012
Very prompt service and the panels are of a very high quality. Would not hesitate in recomending them; 12 Nov 2012
communication was excellent as was the delivery; 12 Nov 2012
OK; 12 Nov 2012
Excellent service, very fast delivery, thank you; 12 Nov 2012
Thank you!; 12 Nov 2012
THe website was easy to use and the product was delivered promptly; 12 Nov 2012
Good; 12 Nov 2012
VERY PROMPT DELIVERY OF OUR SOLAR MOLER. IT ARRIVED 2 DAYS AFTER ORDERING.; 12 Nov 2012
service verry good; 12 Nov 2012
the service was excellent would definitely use again; 12 Nov 2012
Very quick delivery.; 12 Nov 2012
The service was excellant, next day delivery and all as ordered.; 12 Nov 2012
Fast delivery and excellent customer service.; 12 Nov 2012
VERY QUICK DELIVERY; 12 Nov 2012
excellent service; 12 Nov 2012
Great service; 12 Nov 2012
Excellent service! Cheapest around. Delivery exactly to the hour they said it would be.; 12 Nov 2012
Excellent service and quality products.; 12 Nov 2012
First class as usual; 12 Nov 2012
Delivered on time (actually before expected delivery date).; 12 Nov 2012
Excellent service,fast delivery; 12 Nov 2012
very good service; 12 Nov 2012
Amazingly fast delivery - I think it was the next day!; 12 Nov 2012
Excellent transaction and very quick delivery.; 12 Nov 2012
very good service; 12 Nov 2012
Speedy, efficient service.; 12 Nov 2012
good website and good product delivered on time; 12 Nov 2012
Goods arrived damaged I phoned them and they told me I needed to send a photo of the damage which I did. The next day I had to phone them again because they hadnt responded - they apologised it was broken and promised to replace it. They then said it was out of stock and new one would be available Nov 9th. Still not here; 11 Nov 2012
No problems with service.; 11 Nov 2012
Delivery fine; 11 Nov 2012
The product arrived when it was supposed to - not late; 11 Nov 2012
delivered ahead of expectations; 11 Nov 2012
excellent will use again; 11 Nov 2012
Very good service, prompt delivery.; 10 Nov 2012
Very quick delivery and well packaged; 10 Nov 2012
Good advice given over the phone prior to purchase; 10 Nov 2012
Speedy delivery; 09 Nov 2012
I ordered a wheelbarrow extension which was parcelled in a TNT wrapper but was delivered by Royal Mail and I was obliged to pay £3.20 as the package was unstamped. I immediately wrote to Primrose while my indignation was fresh. I got a phone call the next day from Primrose full of apologies for the error and they have since refunded my original P&P of £4.95. I can only compliment them on their very quick resolution of the problem.; 09 Nov 2012
Very fast service; 09 Nov 2012
I found the service from primrose to be excellent, I was updated on my order and both packaging and delivery were very efficient. Will recommend Primrose to my friends.; 09 Nov 2012
Unfortunately the goods were delivered damaged but Primrose acted quickly to replace the items and to ensure we were satisfied.; 09 Nov 2012
Service excellent as expected.; 09 Nov 2012
Arrived v promptly; 09 Nov 2012
When they delivered the Heater they left a pallet in my front garden, am i too dispose of this?; 09 Nov 2012
Very fast delivery considering I live on the Black Isle.; 09 Nov 2012
Very fast delivery; 09 Nov 2012
Excellent service - quick and efficient.; 09 Nov 2012
Service and delivery were very good. However, the first deliver of pots were broken and we think that this was because they did not have sufficient packing around the boxes with fragile goods inside.; 09 Nov 2012
The item arrived quickly.; 09 Nov 2012
Very good service item arrived in the time stated and in perfect condition.; 09 Nov 2012
good product with quick delivery; 09 Nov 2012
Arrived quickly and well packed. Thank you; 09 Nov 2012
Quick efficient service!; 09 Nov 2012
Fast delivery; 09 Nov 2012
Excellent service, good website, prompt delivery. I would use Primrose again.; 09 Nov 2012
amazingly speedy delivery; 09 Nov 2012
Although delivery was later than originally quoted, Primrose kept me well informed, and the actual delivery was timed within One hour, which was absolutly brilliant, as I did not have to wait in all day, unlike some delivery services ******; 09 Nov 2012
Fast delivery and driver even managed to find us first time, which as we are literally in the middle of no where in Herefordshire was no mean feat :o); 09 Nov 2012
Would use again; 09 Nov 2012
very quick; 09 Nov 2012
Good,prompt service as usual; 09 Nov 2012
This was very quick and the packaging was excellent so my goods came in excellent condition.; 09 Nov 2012
Fast dispatch, prompt delivery, very reasonable postage charge.; 09 Nov 2012
Swift and efficient; 09 Nov 2012
Excellent service. Even though the product was not in stock I was kept informed when it would likely be available, when it was confirmed it would be available, when it had been despatched and the day when it was to be delivered. My message for the delivery and where to leave the delivery were clearly viewable on the communications and all went according to plan. Top marks Primrose ;-); 09 Nov 2012
Very quick delivery; 09 Nov 2012
good comunication, arrived very fast. excellent service.; 08 Nov 2012
Very good service; prompt reply to my email enquiry and prompt delivery.; 08 Nov 2012
PROMPT delivery. .; 08 Nov 2012
Very good; 08 Nov 2012
These gloves were excellent value for money, fast delivery and an extremely good buy.; 08 Nov 2012
Ordered online, was easy to do and received the item very quickly, so a brilliant service received as far as I'm concerned.; 08 Nov 2012
Excellent quick service; 08 Nov 2012
Very pleased with the service and the delivery. Comunication thoughout as to when and at what time delivery would arrive. Excellent... Items as described and so far performing as they should; 08 Nov 2012
Prompy delivery; 08 Nov 2012
Fast delivery; 08 Nov 2012
very good service and delivery was excellent i received my greenhouse only 2 days after ordering; 08 Nov 2012
very fast delivery great service will use again; 08 Nov 2012
The delivery service was excellent I couldn't believe how quickly my order arrived.; 08 Nov 2012
Quick and efficient delivery service. Goods arrived in good condition; 08 Nov 2012
good service, good communication about delivery time and dates; 08 Nov 2012
very good service and quick delivery; 08 Nov 2012
Delivery very good, arrived day after ordering this product.; 08 Nov 2012
As described - delivered quickly - thank you; 08 Nov 2012
Excellent service.Product ordered at 4.30pm delivered as promised at 10.15am 2days later
First class; 08 Nov 2012
Ordering was ok, after sale not so good.; 08 Nov 2012
I was very happy with the service from Primorse. Easy to order and the product arrived as promised within 24 hours. Will definately use this provider again.; 08 Nov 2012
Delivery stated 3-4 days. After 12 days I rang to chase up product. The sales rep was great and my product then the following day. I needed the product quickly so was disappointed that I had to chase up my order.; 08 Nov 2012
Very quick delivery; 08 Nov 2012
very efficient; 08 Nov 2012
Excellent service good product. Have previously ordered from them and would again. Very quick delivery.; 08 Nov 2012
This is the fastest delivery I have ever had; 08 Nov 2012
I was particularly pleased with the speed of delivery.; 08 Nov 2012
The ordering & delivery process couldn't be faulted. Free next delivery - perfect !; 08 Nov 2012
next day delivery what more could I want. Excellent service; 08 Nov 2012
Product arrived shortly after ordering and was well packaged.; 08 Nov 2012
Very helpful and next day delivery; 08 Nov 2012
Good service again, thank you.; 08 Nov 2012
Super efficient - arrived almost before we'd ordered it!!; 08 Nov 2012
Good communication.; 08 Nov 2012
A super efficient service, with the product arriving quickly and exactly on time.; 08 Nov 2012
VERY QUICK AND EFFICIENT; 08 Nov 2012
Excellent prompt service. Would highly recommend.; 08 Nov 2012
Primrose's service was excellent. The product was delivered on time; 08 Nov 2012
Delivery was prompt and as promised.; 08 Nov 2012
Good speedy delivery. Good packaging and instructions.; 08 Nov 2012
fast delivery service well packed; 08 Nov 2012
very fast and efficient; 08 Nov 2012
Item item arrived next day, would recommend Primrose.; 08 Nov 2012
Excellent service.; 08 Nov 2012
Very prompt service.; 08 Nov 2012
Easy ordering process and punctual delivery.; 08 Nov 2012
Although the package arrived promptly and safely, there could be a more detailed check on the product descriptions; 08 Nov 2012
Product delivered on time.; 08 Nov 2012
excellent; 08 Nov 2012
Simple to order and very prompt delivery. Well packaged. Thank you; 08 Nov 2012
Very prompt service; 08 Nov 2012
from order to delivery was within 24 hrs - very efficient.; 08 Nov 2012
Speedy delivery but left outside next door's house, but we tracked it down eventually.; 08 Nov 2012
Fine.; 08 Nov 2012
Next day delivery. Fantastic service.; 08 Nov 2012
Product as described. Arrived well packaged.; 08 Nov 2012
Online service straightforward and delivery swift and use of DPD great as text alerts with time slot great; 08 Nov 2012
Prompt and with the minimum of fuss - fantastic!; 08 Nov 2012
I was extremely pleased with the prompt service and product.; 08 Nov 2012
First class service. Greatly to be recommended.; 08 Nov 2012
When the package was delivered, both ends of the box were damaged, exposing the contents, fortunately none of the parts were missing.
The tubes had a "rusty" deposite on their ends which came off after cleaning with a cleaning solution. Apart from that a good product.; 07 Nov 2012
Excellent service and prompt next day delivery
And the choice of products was superb; 07 Nov 2012
Reasonably speedy delivery but unfortunately the product box was damaged on one corner which although did not impact on the product itself, was not aesthetically pleasing particularly as the item is intended as a gift.; 07 Nov 2012
Prompt delivery and the cover fits perfectly and looks good.; 07 Nov 2012
The item came within 2 days of placing the order online so very impressed.; 07 Nov 2012
good service; 07 Nov 2012
I did find the website a little less than "user-friendly" & I managed to make a mistake in my order (mostly because I tried to use PayPal to pay) & found I had ordered the same item 3 times. I rang the helpline & got the problem sorted out straight away. The goods I had ordered (a birthday present for my father) were delivered to him the very next day & he was delighted.; 07 Nov 2012
Delivered as expected with 'special delivery instructions' clearly shown on package; 07 Nov 2012
i was very pleased with quality; 07 Nov 2012
The driver ran out of time to deliver on the agreed day, so it was delivered another day. It would have been appreciated if I could have been made aware of this, as the item was to be left behind a gate, and it was just by chance that the gate was left unlocked on the day the parcel was eventually delivered. Jan Farrance; 07 Nov 2012
Resupply of a similar product to new standard after several years use of original; 07 Nov 2012
Really pleased with the service would definitely use again.; 07 Nov 2012
The goods arrived on time and were sensibly stowed uncover; 07 Nov 2012
Excellent product just what i wanted, looks great. many thanks; 07 Nov 2012
Excellent service and posted very quickly; 07 Nov 2012
excellent delivery; 07 Nov 2012
driver was very helpful and polite; 07 Nov 2012
the service was exellant i could fault it.; 07 Nov 2012
not had time to use as fox keeps raiding the pond; 07 Nov 2012
Very good service. Items arrived quickly and in good condition; 07 Nov 2012
The most impressive thing was the text message giving delivery time within an hour and the delivery was made within THAT hour. Well done!; 07 Nov 2012
rECEIVED IN VERY GOOD TIME.; 07 Nov 2012
good --quick delivery time; 07 Nov 2012
Very quick delivery.; 07 Nov 2012
Everything came promptly.; 07 Nov 2012
The goods arrived on time and in good condition. We found it easy to put together. Thank you; 07 Nov 2012
Very efficient...stayed in contact by text..they gave me confidence.; 07 Nov 2012
Excellent sevice.Ordered midday one day and the bamboo screening was delivered the next !.You can't get better service than that.; 07 Nov 2012
Arrived next day, very fast.; 07 Nov 2012
Really excellent. Arrived within stipulated time frame. Was not in when delivery man arrived; he phoned and arranged to return; when I was still not home he phoned again and left package with neighbour.; 07 Nov 2012
delivered b4 time stated; 07 Nov 2012
1st class. Thank you; 07 Nov 2012
Arrived very rapidly; 07 Nov 2012
Very good service from Primrose.; 07 Nov 2012
Extremely good service and delivery was quicker than expected.; 07 Nov 2012
Very easily navigate web site with quick page load. Service prompt as promised and great communication from carrier prior to delivery. This is how every online sale should go. Well done Primrose 10 out of 10 from a delighted customer.; 07 Nov 2012
qick delivery.; 07 Nov 2012
Received quickly, pleased with service and quality, couldn`t reply sooner as computer crashed,.; 07 Nov 2012
I felt the ordering and delivery of the goods from Primrose was first class.; 07 Nov 2012
The item was not working and they sent an immediate replacement - very speedy response and excellent customer service.; 07 Nov 2012
Very prompt delivery. Exellent service; 07 Nov 2012
Arrived the next day and very polite, cheerful called to check exact instructions for leaving package to make sure that he'd got it right.; 07 Nov 2012
Speedy and correct delivery. Thank you.; 07 Nov 2012
All delivered speedily and correctly. Thank you.; 07 Nov 2012
The service was very good received my order the next day, will use Primrose again; 07 Nov 2012
very good; 07 Nov 2012
parcel arrived within 24 hours; 07 Nov 2012
Very fast delivery, well packed - overall easy to do business with; 07 Nov 2012
Delivery was quick; 07 Nov 2012
Good service arrived on the advised date.; 07 Nov 2012
No problem with ordering. Very quick delivery. Would use Primrose again.; 07 Nov 2012
Excellent speedy delivery. Very impressed. Gloves arrived the next day; 07 Nov 2012
brilliant delivery if only others could be as good !!!!; 07 Nov 2012
It came promptly as promised; 07 Nov 2012
easy to purchase and very quick delivery; 07 Nov 2012
Very pleased with service especially free P&P; 07 Nov 2012
was good; 07 Nov 2012
The first Hector the Hare arrived damaged with a broken ear. A second was despatched with Hector all in order. The head area, in particular, needs thicker protection we feel as his ears stick out considerably and the resin construction is bound to be vulnerable 'in the post'.; 07 Nov 2012
I am very pleased with tea lights and also in the swift delivery of them; 07 Nov 2012
Arrived in good time; 07 Nov 2012
excellent service delivered next day; 07 Nov 2012
The service from Primrose was fantastic. Polite, friendly, kept me in touch with the order from beginning to end. Really fast delivery and GREAT service. Thank you; 07 Nov 2012
Very helpfully and prompt delivery; 07 Nov 2012
Well packed and on time.; 07 Nov 2012
see below; 07 Nov 2012
Prompt and efficient.; 06 Nov 2012
delivered on time excellent service.; 06 Nov 2012
EXCELLENT; 06 Nov 2012
Helpful customer service and fast delivery Thank you; 06 Nov 2012
Excellent service as usual can't fault it.; 06 Nov 2012
Easy site to navigate. Liked the PayPal option speedy and next day free delivery although not if order late on a Friday as then turns up Tuesday. But my second order of same product did arrive promptly next day.; 06 Nov 2012
Ordering was simple and delivery was particularly quick. Very efficient service. I have not bought from this company previously but would have no hesitation in using them again should the need arise. HIghly recommended on this experience; 06 Nov 2012
Really fast delivery!; 06 Nov 2012
I received the product within the next day. It is working properly without a problem. Thanks a lot; 06 Nov 2012
Easy to order and quick delivery; 06 Nov 2012
Delivered water feature the next working day, 1st one arrived smashed, 2nd was sent out next day to replace the smashed one, Ronnie from customer service was very helpful and professional with dealing with the query; 06 Nov 2012
NOTHING REALLY EXTRA TO SAY. A VERY GOOD SERVICE.; 06 Nov 2012
Very helpful; 06 Nov 2012
Brilliant. Well packed. Well delivered. Thanks.; 06 Nov 2012
Fast and reliable; 06 Nov 2012
Excellent speedy service - recommended.; 06 Nov 2012
quick delivery and helpfull staf; 06 Nov 2012
Arrived promptly.; 06 Nov 2012
Item arrived quickly and in good condition; 06 Nov 2012
Fast delivery; 06 Nov 2012
Seems to work. I've gone from seeing loads of spiders to none almost immediately.; 06 Nov 2012
only had to wait two days for delivery!; 06 Nov 2012
first class ordered at noon one day hear noon next day; 06 Nov 2012
Really impressed with the Delivery* Information; 06 Nov 2012
Easy to shop, secure payment, excellent delivery system which let me know when the item was dispatched, when expected to be delivered via e-mail. The item was delivered as stated. Very impressive service.; 06 Nov 2012
very quick delivery..unit less than council pest control; 06 Nov 2012
Great service..; 06 Nov 2012
1st class; 06 Nov 2012
Item was despatched very quickly, pity city-link were the couriers; 06 Nov 2012
Good efficient service; 06 Nov 2012
excellent service; 06 Nov 2012
Good; 06 Nov 2012
quick delivery good service; 06 Nov 2012
suberb; 06 Nov 2012
Faultless service, prompt and careful delivery, very reliable overall so would definitely use again and recommend to others.; 06 Nov 2012
Good communication, fast delivery. Thanks; 06 Nov 2012
Excellent service and extremely fast delivery. Thank you; 06 Nov 2012
good fast service and contacts; 06 Nov 2012
Arrived in excellent time; 06 Nov 2012
Very fast delivery products very well packed.; 06 Nov 2012
Arrived exactly when promised.; 06 Nov 2012
Needed 3 replacement panels as arrived broken, really pleased with product and service.; 06 Nov 2012
Delivered promptly; 06 Nov 2012
excellant; 06 Nov 2012
There was a muddle over log roll delivery and the first order didnt arrive; 06 Nov 2012
I had ordered an awning from Primrose in the summer and was impressed with the service. Hence i subsequently ordered the 4.5 rain cover. I am certain i will use Primrose again.; 06 Nov 2012
Prompt eggicient service; 06 Nov 2012
Very responsive and quick delivery; 06 Nov 2012
Please see below!!; 05 Nov 2012
Very quick delivery.; 05 Nov 2012
items I orderd from primrose arrived when thay said; 05 Nov 2012
Excellent service,was delivered within 2days; 05 Nov 2012
easy order process; fast delivery.; 05 Nov 2012
Promopt service.; 05 Nov 2012
Good service and fast delivery; 05 Nov 2012
service very good and delivery was next day; 05 Nov 2012
Arrived next day. Excellent service.; 05 Nov 2012
quick and efficent, I shall be ordering another mirror in the next few days.; 05 Nov 2012
It arrived on the day I expected, so I didn't have to stay in unnecessarily.; 05 Nov 2012
Items arrived very promptly; 05 Nov 2012
fast delivery; 05 Nov 2012
As always....delivered when stated and in excellent condition
05-Nov-2012
Excellent service and products as depicted; 05 Nov 2012
Great service, Great Prices !; 05 Nov 2012
excellent speedy service thank you; 05 Nov 2012
Awning arrived on time with clear installation instructions.; 05 Nov 2012
Product arrived in a box with instructions. No problem.; 04 Nov 2012
excellent; 04 Nov 2012
Delivery was fast and a problem with my order was handled very well and replacement despatched as promptly as the initial order.; 04 Nov 2012
Fast delivery; 04 Nov 2012
The staff and the service were very good.; 04 Nov 2012
Very easy to use delivery came on the day expected. No problems; 04 Nov 2012
Excellent service; 04 Nov 2012
ordered on Thursaday nighr , received Saturday, great; 03 Nov 2012
Good price and very prompt safe delivery.; 03 Nov 2012
excellent service,product delivered promptly.; 03 Nov 2012
Product wellwrapped, service swift.; 03 Nov 2012
Quick service no problems at all; 03 Nov 2012
These lights are lovely I have them on my balcony in Spain. they are on from dusk till dawn. Thanks.; 03 Nov 2012
Very fast delivery - exactly as described; 02 Nov 2012
Very prompt service and delivery; 02 Nov 2012
next day Del; 02 Nov 2012
Delivery as promised; 02 Nov 2012
Excellent service delivered quickly.; 02 Nov 2012
Very prompt dispatch.; 02 Nov 2012
Good prompt service and good communication on the order.; 02 Nov 2012
Very efficiently expedited; 02 Nov 2012
recieved the item within two days; 02 Nov 2012
Delivered as said next working day after order placed.; 02 Nov 2012
very good, no problems; 02 Nov 2012
no problems; 02 Nov 2012
Quick delivery, friendly service; 02 Nov 2012
Delivered Hedging next day and in a well packed box-terrific; 02 Nov 2012
great price inc delivery; 02 Nov 2012
good selection of pots; 02 Nov 2012
Fast and accurate. Thanks; 02 Nov 2012
very pleased with the service. Will buy from primrose again.; 02 Nov 2012
The product turned up very late, this wasn't made clear at the time of purchased. When i called after 7 days i was told to wait and give them a call back after 10 days, this isn't very good customer service. I will not be used this company again.; 02 Nov 2012
Great customer service and extremely quick delivery of our marquee.; 02 Nov 2012
Very quick delivery; 02 Nov 2012
Excellant delivery and service would use them again; 02 Nov 2012
Product was late arriving but phone contact was very pleasant and comforting; 02 Nov 2012
Fantastic service :-) thanks; 02 Nov 2012
Excellent service, great communication. Other retailers could learn a lot from you! Highly recommend; 02 Nov 2012
Very good service and communication.; 01 Nov 2012
Ordered around 1 p.m. one day - delivered by 11 a.m. the next! What more could you ask?; 01 Nov 2012
Great service, just what is needed these dfays; 01 Nov 2012
The goods were out of stock and I received a message to advise me of that fact but I didn't get any further communication to advise me when they would be delivered. I emailed customer services and got a reply but it would have been a better service had they written/rang me initially.
01-Nov-2012
The items were as described and good quality.; 01 Nov 2012
Very impressed with the service, especially the speed of delivery.; 01 Nov 2012
Good; 01 Nov 2012
Arrived well packaged and in good time.; 01 Nov 2012
Very prompt delivery.; 01 Nov 2012
Excellent quick and without any problems; 01 Nov 2012
delivery was very quick; 01 Nov 2012
very good packed very well; 01 Nov 2012
just as quick as going to the shops; 01 Nov 2012
promt service; 01 Nov 2012
Excellent service and delivery.; 01 Nov 2012
Easy ordering, fast delivery.; 01 Nov 2012
Quick delivery; 01 Nov 2012
The service and attention given by primrose was first rate, i would recommend them.; 01 Nov 2012
Really easy transaction and excellent dispatch time; 01 Nov 2012
Excellent transaction,would highly recommend; 01 Nov 2012
Ordered on Thursday arrived next day.; 01 Nov 2012
the service was excellent but in transit two of the front slats got chipped in a minor way.; 01 Nov 2012
Very quick delivery; 01 Nov 2012
Downside if we wanted to send it back it would be at our own cost plus insurance therefore would be very expensive.; 01 Nov 2012
very prompt service; 01 Nov 2012
Delivered quality product. Promt service; 01 Nov 2012
Arrived quickly; 01 Nov 2012
I liked the honest advice and it was very much appreciated.; 01 Nov 2012
VERY GOOD; 01 Nov 2012
very good; 01 Nov 2012
Excellent; 01 Nov 2012
9 out of ten; 01 Nov 2012
Brill!; 01 Nov 2012
Delivery very prompt; 01 Nov 2012
Delivered efficiently and on time
01-Nov-2012
Very good service; 01 Nov 2012
I placed my order rather late - and did not quite believe that my heater would get to us by the next day! It did we were thrilled - We could even track our purchase to let us know it had been delivered - excellent!; 01 Nov 2012
very pleased with the service; 01 Nov 2012
Good; 01 Nov 2012
very effecient; 01 Nov 2012
Could not fault one bit.The service was awsom.; 01 Nov 2012
Quick dispatch and delivery! A++; 01 Nov 2012
Delivered very quickly.; 31 Oct 2012
The service was good. There was a mix-up with my card details but they sorted it out in no time and I received the items only with one day delay.; 31 Oct 2012
Very fast Shipping. I was surprised to have the item just next day. Great Service!; 31 Oct 2012
very good first on was faulty one phone call and all sorted new one works fine thank you; 31 Oct 2012
Fast delivery , well packaged; 31 Oct 2012
excellent fast delivery; 31 Oct 2012
Happy with service from start to finish, thanks.; 31 Oct 2012
Goods arrived promptly though box was damaged although goods were unaffected.; 31 Oct 2012
Fast delivery, thanks.; 31 Oct 2012
excellent value for money.speedy delivery.; 31 Oct 2012
Order placed mid morning, text confirming despatch the same afternoon. The following morning a further text saying goods would be delivered that lunch time and giving a one hour slot. Goods arrived at the specified time. Excellent service; 31 Oct 2012
The product was of good quality and impressed with the speedy delivery.
Would buy from you again; 31 Oct 2012
Would have preferred to be able to specify a delivery date (when we knew we would be in) when we placed the order. After 2 failed attepmts we had to pay extra in the end to organise a specific date. As next day delivery was standard on internet we could not do this.; 31 Oct 2012
good ,fast service as always; 31 Oct 2012
Service was very good.; 31 Oct 2012
Arrived on time exactly as described. They are for Christmas presents.; 31 Oct 2012
Outstanding service and the product was delivered very quickly. Would certainly use you again if I had to buy similar products and would also recommend highly to friends and family.; 31 Oct 2012
can not fault the speed of delivery.; 31 Oct 2012
Everything was fine, delivery was very quick.; 31 Oct 2012
Fantastic. Speedy delivery no problems at all.; 31 Oct 2012
Great quick delivery, thankyou; 31 Oct 2012
Excellent Service. Build Instructions could have been better.; 31 Oct 2012
No sooner ordered than delivered. Impressive.; 31 Oct 2012
servie was very quick; 31 Oct 2012
Ordered by telephone very pleasant and helpful response , order delivered as promised.; 31 Oct 2012
good sevice, good product, what more can I say.; 31 Oct 2012
Very quick delivery and helpful service; 31 Oct 2012
Clean and quick ordering procedure. Fast order acknowledgement and delivery advice.
Parcel turned up exactly on time. Well wrapped. Driver was cheerful and efficient.; 31 Oct 2012
Delivery was quick but one item was missing; 31 Oct 2012
Quick delivery service.; 31 Oct 2012
Good service, prompt delivery; 31 Oct 2012
The service was excellent. Fast delivery.; 31 Oct 2012
First class service; 31 Oct 2012
The item was delivered on time and was packed very securely; 31 Oct 2012
Very prompt delivery and well packaged; 31 Oct 2012
Good product, communication and service. Thank you.; 31 Oct 2012
First rate, next day delivery, great. Sorry about feedback, could not find the link to reply.; 31 Oct 2012
firstclass, delivery time, spot on, thank you.; 31 Oct 2012
Excellent customer services and next day delivery, very satisfied thank you; 31 Oct 2012
Super fast delivery. Thank you.; 31 Oct 2012
very good all round response, well packed items, will use you again; 31 Oct 2012
Very fast; 31 Oct 2012
Delivery was good; 31 Oct 2012
Exceptional service I have really enjoyed dealing with you; 31 Oct 2012
First class service highly recommended having used Primrose now for four years; 31 Oct 2012
Clear website, easy to use; 30 Oct 2012
Fast delivery and very helpful customer service.; 30 Oct 2012
very quick delivery; 30 Oct 2012
Excellent service; 30 Oct 2012
Brilliant service; 30 Oct 2012
Reasonable delivery charges, fast delivery, excellent item.; 30 Oct 2012
Great servive with quick delivery; 30 Oct 2012
Prompt and efficient service; 30 Oct 2012
very happy with service. product arrived on time, easy to buy.; 30 Oct 2012
Best company ever used on the web!; 30 Oct 2012
very good service although next working day delivery didn't happen!; 30 Oct 2012
Excellent company, I have bought a few things now and will be back soon to buy. Service is great; 30 Oct 2012
Great to deal with, thanks.; 30 Oct 2012
Excellent service and item packaged extremely well.; 30 Oct 2012
very quick service; 30 Oct 2012
Fantastic communication & super fast delivery - highly recommend! Thank you.; 30 Oct 2012
Excellent, products arrived the next day exactly as ordered; 30 Oct 2012
very happy with the company and service; 30 Oct 2012
Turned up promptly and well packaged. Bit more communication would have been good.; 30 Oct 2012
Once again product was delivered when promised; 30 Oct 2012
No problems. Good service.; 30 Oct 2012
great will use them again; 30 Oct 2012
service is prompt and efficent.; 30 Oct 2012
Good; 30 Oct 2012
Arrived on time and well packed.; 30 Oct 2012
Delivery service second to none; 30 Oct 2012
Fast and efficient service.; 30 Oct 2012
Excellent delivery time and I was impressed to receive text messages to notify me of delivery time and date. Which meant that I did not have to stay at home to await a unknown delivery time.; 30 Oct 2012
Kept informed but the order did take 5 months before reciving it due to stock problems; 30 Oct 2012
good quick service; 30 Oct 2012
The gloves arrived quickly. I am only a bit confused as I do not know if there was a postage and package charge. The advert said there wasn't but one appeared on the payment sheet.; 30 Oct 2012
Very prompt delivery and response; 30 Oct 2012
no problems; 30 Oct 2012
good; 30 Oct 2012
excellant handling of my queerie and subsequent order which was delivered without problem; 30 Oct 2012
Super fast delivery and excellent product, great price! Would definitely use again.; 30 Oct 2012
Rapid delivery, great prices.; 30 Oct 2012
Speedy delivery.; 30 Oct 2012
Quick &efficient; 30 Oct 2012
service was quick and the items arrived in good condition; 30 Oct 2012
nice straight-forward dealing.; 30 Oct 2012
So sorry - I thought I'd already left feedback.
Excellent transaction - really pleased - thank you!; 30 Oct 2012
Ordered at 1pm on Tuesday and received shipment the following day via Royal Mail. Excellent service!; 30 Oct 2012
we had very good service. thank you; 30 Oct 2012
I recall you advertised next business day delivery - but I ordered on a Saturday and you delivered on a Tuesday - I waited-in on the Monday.; 30 Oct 2012
As described and sent quickly.; 30 Oct 2012
Sent items separately which caused me a number of phone calls as obviously i thought second item had been forgotten from order.; 30 Oct 2012
Quick dispatch and delivery of item.; 30 Oct 2012
Everything as described; 30 Oct 2012
Quick despatch. Very pleased. Postage cost a little high perhaps.; 30 Oct 2012
The service was fantastic. I ordered in the afternoon and within 24 hrs I had received my purchase. I was also emailed and texted to keep me up to date with my delivery schedule.; 30 Oct 2012
Quick delivery, well-packed; 30 Oct 2012
Fast, efficient service. Needed it the next day and it arrived on time!; 30 Oct 2012
good company to deal with. have used twice and would recommend; 29 Oct 2012
Good communication. Prompt exchange for larger sized garment .; 29 Oct 2012
Great service, easy to order, beautifully packed!; 29 Oct 2012
The service was very fast. Came less than 24 hours from ordering it.; 29 Oct 2012
I have had excellent service from Primrose Awnings; 29 Oct 2012
Efficient and good customer servic; 29 Oct 2012
Excellent; 29 Oct 2012
Great service, fast delivery.; 29 Oct 2012
Item arrived very quickly and was well packed.; 29 Oct 2012
Excellent speed of service, good quality product and price.; 29 Oct 2012
everything worked withot any problems; 29 Oct 2012
Good products and very Quick to deliver; 29 Oct 2012
Excellent customer service. Fast delivery.; 29 Oct 2012
Really easy to order. super fast delivery. Excellent communucation.; 29 Oct 2012
Goods very well packed and received day after ordering; 29 Oct 2012
This was the first time I had used this company and was satisfied so I would be happy to use them again.; 29 Oct 2012
Efficient and prompt service; 29 Oct 2012
Very quick delivery, well packed.; 29 Oct 2012
Jolly good.; 29 Oct 2012
no complaints, service as it should be; 29 Oct 2012
Delivery very prompt; 29 Oct 2012
The order was delivered very promptly and efficiently and would recommend and use again.; 29 Oct 2012
Prompt delivery, no problems.; 29 Oct 2012
Excellent communication with the customer.; 29 Oct 2012
Terrible service from your couriers who lied about trying to deliver and eventually delivered 4 days late. I wouldn't use your service again because of this poor service.; 29 Oct 2012
Delivery was timely; 29 Oct 2012
Good Service; 29 Oct 2012
Very fast delivery, Highly recommended; 29 Oct 2012
Very efficient service; 29 Oct 2012
Thanks.; 29 Oct 2012
Very prompt; 29 Oct 2012
Good manner on the phone, regular updates on the delivery. Great service.; 29 Oct 2012
Very quick delivery; 29 Oct 2012
Very efficient service; 29 Oct 2012
The cat scarer arrived the day after I ordered it.; 29 Oct 2012
Great customer service, our clock was delivered broken, it was replaced very swiftly, I am impressed.; 29 Oct 2012
goods rec'd very quickly; 29 Oct 2012
Very efficient service; 28 Oct 2012
Fine; 28 Oct 2012
amazing packing, and very fast delivery; 28 Oct 2012
Sweet; 28 Oct 2012
Good fast service; 28 Oct 2012
Speedy delivery; 28 Oct 2012
e.asy to deal with; 28 Oct 2012
I have had problems with almost everything I ordered from this company. They have a great range of products but their quality control lets them down. I needed three replacements for a faulty planter and, despite asking for the Warehouse Manager to check the last one before despatch, it was still faulty.; 27 Oct 2012
pleased with the quick service; 27 Oct 2012
Quick and easy transaction; 27 Oct 2012
pretty good; 27 Oct 2012
Good Service; 27 Oct 2012
Delivery long overdue, chased but no call back - required a second chase up call to get delivery.; 27 Oct 2012
Brilliant service! Ordered it one day and it was delivered the next-well done.; 27 Oct 2012
very good service; 27 Oct 2012
Fine.; 26 Oct 2012
Speedy, good communication and friendly delivery service; 26 Oct 2012
Very good service, arrived so quick; 26 Oct 2012
PRODUCT SENT OUT PROMPTLY, WHEN I HAD A QUERY IT WAS ANSWERED THE NEXT DAY; 26 Oct 2012
arrived earlier than advised would buy from them again; 26 Oct 2012
Efficient service - both orders were delivered within 24 hours of ordering; 26 Oct 2012
Excellent; 26 Oct 2012
very fast delivery, thank you; 26 Oct 2012
super quick delivery and kept well informed, would reconmend to others; 26 Oct 2012
all ok; 26 Oct 2012
As advised, Order was waiting for my pickup as arranged.; 26 Oct 2012
Excellent speed in arrival of my item.; 26 Oct 2012
Excellent company to deal with. Goods arrived in record time.; 26 Oct 2012
Fast delivery and very reasonable pricing; 26 Oct 2012
Efficient delivery; 26 Oct 2012
Excelllent!; 26 Oct 2012
Really good delivery,Problem with first address and they sorted it out really quickly. (my fault not promrose); 26 Oct 2012
My order arrived the next day, which was unexpected as I placed it just after midday on a Friday, so great service, thank you.; 26 Oct 2012
Very good service, quick and accurate; 26 Oct 2012
Really prompt delivery; 26 Oct 2012
Great service and helpful and courtious staff, ordered at 2am received next day at 10am, you can't get betterthan that!; 26 Oct 2012
Good communication throughout. Item arrived slightly damaged from the delivery company but was probably due to the make up of the product being quite fragile; 26 Oct 2012
brilliant fast service; 26 Oct 2012
Easy system for 80+ to understand (ordering); 26 Oct 2012
good service; 26 Oct 2012
good web site and good deilvery; 26 Oct 2012
VERY EFFICIENT,FAST DELIVERY.ITS A PITY YOU HAVE CHANGED YOUR COURIER WHO NOW NEEDS A SIGNATURE,PREVIOUSLY THE COURIER LEFT MY PARCLELS IN GREENHOIUSE AND DID NOT NEED A SIGNATURE.THIS MEANS I HAVE TO STAY IN ALL DAY FOR DELIVERIES.OTHERWISE I AM HAPPY WITH PRIMROSE.; 26 Oct 2012
The product is great thank you,but the postman complained about the packaging thr plastic fixers to the cardboard had cut one of their hands.; 26 Oct 2012
Product just as description - very happy thank you; 26 Oct 2012
Had no problems with it at all; 25 Oct 2012
ok; 25 Oct 2012
Best thin I got not seen a mouse since I got it really please with it; 25 Oct 2012
Product arrived on time, had good sales assistance over the phone.; 25 Oct 2012
excellent service it was delivered when you said it would be; 25 Oct 2012
Very pleased with the efficient service.; 25 Oct 2012
Good service would use again & recommend to family & friends.; 25 Oct 2012
service second to none- well done; 25 Oct 2012
Fast efficient service as before will use again.; 25 Oct 2012
Website was simple to lose, and the item was delivered very quickly.; 25 Oct 2012
Fantastic service and delivery. I was given an actual time for delivery, not the usual half or a whole day. Kept informed all the way along and really prompt service. Couldn't fault it.; 25 Oct 2012
escellent fast service; 25 Oct 2012
I regulary buy things on line, but I can honestly say I have never had such fabulous service in terms of delivery. Not only did the goods arrive the next day as promised but I was given an actual time span in which the goods would be delivered. And guess what, they were deliverd within in the time span. I was absolutely amazed at this level of service.; 25 Oct 2012
Fast prompt service with no hitches.; 25 Oct 2012
Can not be improved. First class!; 25 Oct 2012
Very impressed with both the service and the product purchased; 25 Oct 2012
excellent,ordered 2pm recieved goods 10-30 am next morning brilliant service. 10/10; 25 Oct 2012
fast response & pat on the back for postal service!; 25 Oct 2012
Very prompt service as promised.; 25 Oct 2012
DPD delivery service is brilliant; 25 Oct 2012
A very prompt service, the product arrived within two days of the order being placed.; 25 Oct 2012
We were really pleased - it came so quickly!
Thanks
Cherry; 25 Oct 2012
Excellent prompt service.; 25 Oct 2012
The box was ripped to shreads and the fittings were all over the place.; 25 Oct 2012
On time delivery. Value for money; 25 Oct 2012
Delivered within 24 hours of ordering - magnificent!; 25 Oct 2012
Quick, no fuss service.; 25 Oct 2012
Simple ordering process as prompt delivery service.; 25 Oct 2012
Prompt delivery.; 25 Oct 2012
Very prompt and efficient-have used on several occasions; 25 Oct 2012
Fantastic service & the delivery time was EXACT!; 25 Oct 2012
First class service would reccomend; 25 Oct 2012
Excellent website and speedy delivery.; 25 Oct 2012
Bit expensive but really nice product and delivered next day. Suggest possibly reducing prices by extending delivery period.; 25 Oct 2012
Always Fast and professional, Primerose is wonderful to deal with!; 25 Oct 2012
Superb; 25 Oct 2012
10 out of 10. well done; 24 Oct 2012
excellent service; 24 Oct 2012
Good price, very quick delivery and well packaged; 24 Oct 2012
Very impressed; 24 Oct 2012
Delivered when on time; 24 Oct 2012
Great customer service, called up about my order and staff very helpful.; 24 Oct 2012
The very best of service good after sales and return with rapid payment of any refunds. Will yse again; 24 Oct 2012
Excellent service, goods delivered within 48 hours.; 24 Oct 2012
Delivery bang on time as predicted; 24 Oct 2012
next day delivery; 24 Oct 2012
Fast and safe delivery; 24 Oct 2012
It was easier talking to Customer Services when discussing the product.; 24 Oct 2012
Great product and service; 24 Oct 2012
Excellent Customer Care; 24 Oct 2012
fast delivery; 24 Oct 2012
exceptionally speedy and efficient; 24 Oct 2012
APPRECIATED THE UPDATES ON MY ORDER. THE DRIVER ARRIVED EXACTLY ON THE TIME FORECAST. VERY IMPRESSED !; 24 Oct 2012
Arrived on time stated
24-Oct-2012
Ok
24-Oct-2012
Already answered; 24 Oct 2012
Came very quickly, which was great as I was desperate for the product; 24 Oct 2012
Really fast service; 24 Oct 2012
Good; 24 Oct 2012
Great service. Clean, easy-to-use site and fast delivery. Highly recommended!; 24 Oct 2012
The panels were delivered the day after the order was placed which was much better than I expected; 24 Oct 2012
Very prompt delivery service and replacement of a missing component from a package damaged during transit.; 24 Oct 2012
Quick delivery and great qualiity product. Will buy more covers in the future; 24 Oct 2012
excellent service thank you.; 24 Oct 2012
Delivery was good, Item needs to have information on about how to use it please.; 24 Oct 2012
efficient service - no problems; 24 Oct 2012
Many thanks for excellent service and quick delivery.; 24 Oct 2012
ordered 3pm, delivered 11am following day, wonderful!; 24 Oct 2012
Excellent service, very fast delivery; 24 Oct 2012
very good products very fast delivery; 24 Oct 2012
very quick service; 24 Oct 2012
Service and delivery as promised and to a high standard; 24 Oct 2012
Next day delivery as promised. Packaging good.; 24 Oct 2012
excellent service. Very impressed with delivery, kept informed at all times & even given a delivery slot!; 24 Oct 2012
Swift delivery and good packaging.; 24 Oct 2012
excellent service good product is keeping cats away; 24 Oct 2012
Very quick standard delivery; 24 Oct 2012
very good company to purchase off and service is very good too.; 24 Oct 2012
Good product good service; 24 Oct 2012
A VERY QUICK DELIVERY,GOOD SERVICE.; 24 Oct 2012
Fast, efficient delivery. Fair price.; 24 Oct 2012
They replaced my faulty goods straight away.; 24 Oct 2012
OK; 24 Oct 2012
I have found primrose to be a very excellent company to do biuisness with; 24 Oct 2012
Easy to order and good customer service; 24 Oct 2012
it was very helpfull staf and it was very quick to delivery excellent; 24 Oct 2012
excellent. couldn't fault anything; 24 Oct 2012
Speedy; 23 Oct 2012
very good service and fast delivery; 23 Oct 2012
speedy service; 23 Oct 2012
Very good service, would not hesitate to use again.; 23 Oct 2012
Very pleased with your service.; 23 Oct 2012
Warp speed delivery !!!!!; 23 Oct 2012
Package arrived promptly the next day. Unfortunately packaging was severely damaged on arrival (you could see the contents through a foot-long rip which went through the cardboard and polystyrene). The acrylic tube had been damaged at this exposed area.; 23 Oct 2012
Easy to order & pay for product,prompt delivery.; 23 Oct 2012
Item did not work but full refund given with no problem; 23 Oct 2012
arrived in 2 days
packaging excellent; 23 Oct 2012
Good website and delivery was quick and efficient; 23 Oct 2012
Very efficient and kept well informed of progress of delivery.; 23 Oct 2012
The service was professional.; 23 Oct 2012
Fast and efficient.; 23 Oct 2012
Came very quickly.; 23 Oct 2012
Fast efficient service; 23 Oct 2012
Excellent service; 23 Oct 2012
service was brilliant will shop with them again without hesitation; 23 Oct 2012
very quick and pleasent deeling with you; 23 Oct 2012
Product arrived promptly the following day.; 23 Oct 2012
Excellent Service Great that you could text me with the time of delivery. Much appreciated! I will continue to use your company for my supplies in the future.; 23 Oct 2012
GOOD; 23 Oct 2012
brilliant; 23 Oct 2012
Delivery was fine; 23 Oct 2012
prompt delivery and good packaging; 23 Oct 2012
gold; 23 Oct 2012
bril service all round
thanks trevor; 23 Oct 2012
The product arrived the day after I placed the order which was great.; 23 Oct 2012
vey quick delivery; 23 Oct 2012
quick delivery and good website; 23 Oct 2012
Quick delivery.; 23 Oct 2012
Good prices, items well packaged and arrived when expected; 23 Oct 2012
Fast delivery very impressed; 23 Oct 2012
Very quick response to my order; 23 Oct 2012
Delivered in very quick time and communicated when it wuld be delivered; 23 Oct 2012
Promptly delivered; 23 Oct 2012
No problems.; 23 Oct 2012
I received the order next day, very good service; 23 Oct 2012
Excellent service, fast delivery and great communication; 23 Oct 2012
Superb company service, and fast delivery as promised; 23 Oct 2012
I was kept informed in an appropriate manner.; 23 Oct 2012
Speedy delivery of item.; 23 Oct 2012
speedy delevery; 23 Oct 2012
No problems.; 23 Oct 2012
Best Mail Order Ever; 23 Oct 2012
the service was excellent; 23 Oct 2012
It does what it says on the label. Everything is as good as described.; 23 Oct 2012
fast efficient service.; 23 Oct 2012
Very easy ordering system - and the items ordered came the very next day. Now that is great service!; 22 Oct 2012
Easy to use web site. Quick delivery.; 22 Oct 2012
Thankyou; 22 Oct 2012
Quick and professional; 22 Oct 2012
ease of ordering & product arrived promtly; 22 Oct 2012
No comment; 22 Oct 2012
Very prompt service; 22 Oct 2012
very happy with prompt delivery; 22 Oct 2012
Well informed on delivery & progress.; 22 Oct 2012
Very prompt; 22 Oct 2012
very prompt; 22 Oct 2012
As usual, prompt delivery and excellent product; 22 Oct 2012
Very quick delivery.; 22 Oct 2012
First time user and very impressed. Excellent website, tracked delivery with options for change and immediate delivery as promised.; 22 Oct 2012
Fast delivery as stated.; 22 Oct 2012
Excellent service. Have used before and will again.; 22 Oct 2012
it came next day, so that was very good thank you; 22 Oct 2012
This was the first time I have used Primrose. I found the website to be very user friendly and hassel free. Good description and photos of products. Goods delivered in a matter of days. Overall a good shopping experience.; 22 Oct 2012
Fast & reliable; 22 Oct 2012
Excellent service from this company; very, very pleased and would recommend them highly.; 22 Oct 2012
Good prices and very quick delivery.; 22 Oct 2012
Excellent delivery service and web site.; 22 Oct 2012
The service rec'd was very good; 22 Oct 2012
Despite our first order going missing with the delivery company, they did arrange for another lot of mole traps to be dispatched. Just took a bit of time!; 22 Oct 2012
Extremely efficient; 22 Oct 2012
Arrived in next day's post.; 22 Oct 2012
I have ordered and recieved a stone BBQ and the Kookaburra waterproof sail shade 5.4m square. Also patio tables and chairs.
I am very pleased with the qualioty of the products and the prompt delivery; 22 Oct 2012
The website is very easy to navigate. Ordering was very simple and the products delivered quickly. Excellent service.; 22 Oct 2012
Very good; 22 Oct 2012
We were very impressed with the service; 22 Oct 2012
Excellent. Easy to use website and super service. Cannot wish for more than that.; 22 Oct 2012
Expected next day delivery and waited in all day as no where for the large patio heater I ordered to be left outside, arrived two days later, contacted primrose, no reply; 22 Oct 2012
Excellent service. Ordered on Monday and delivered by 10.15am on Tuesday.; 22 Oct 2012
Very fast delivery. Arrived exactly as promised.; 22 Oct 2012
Good service and product as described; 22 Oct 2012
Magnificent service.; 22 Oct 2012
good service, will use it again; 22 Oct 2012
very efficient - definitely use again; 22 Oct 2012
this was the second order from your company and it was a no fuss transaction delivered in good time and in good order.; 22 Oct 2012
i would have said excellent but the item had to be sent three times as two were broken; 22 Oct 2012
fantastic quick service; 22 Oct 2012
Very good delivery time; 22 Oct 2012
Very good. Speedy with no problems.; 22 Oct 2012
Very quick delivery - excellent service; 22 Oct 2012
1st class service.; 22 Oct 2012
great quick service.; 22 Oct 2012
excellent purchase highly delighted; 22 Oct 2012
The service was very fast, easy and efficient.; 22 Oct 2012
2nd time I have purchased from Primrose - service was just as good as the first time.; 22 Oct 2012
Very quick response to order.; 22 Oct 2012
Efficient and positive.; 22 Oct 2012
wow such a prompt delivery and well packaged too!!; 22 Oct 2012
delivery was quick; 22 Oct 2012
Great selection of products at very good prices, delivery service quite amazing as the planters arrived next day at no extra charge - and very well packed. Really effecient and highly effective operation and no hesitation in recommending Primrose! Thank you; 22 Oct 2012
very quick service delivered within two days; 22 Oct 2012
Arrived on time.; 22 Oct 2012
simly great.; 22 Oct 2012
Item delivered on time and as advertised.; 22 Oct 2012
the service has been very good; 22 Oct 2012
Very fast delivery. I couldn't ask for more.; 22 Oct 2012
prompt delivery, good quality products.; 21 Oct 2012
Good fast delivery; 21 Oct 2012
Great service; 21 Oct 2012
great service good prices; 21 Oct 2012
Arrived very promptly and in good order; 21 Oct 2012
EXCELLENT.A first class service,i shall certainly use Primrose again.; 21 Oct 2012
Perfect transaction - 10/10 - I'm happy; 21 Oct 2012
qwerty; 21 Oct 2012
Fast service; 21 Oct 2012
Wonderfully prompt delivery!; 21 Oct 2012
I knew that the item I was ordering was not in stock and was prepared to wait for it - but It turned up earlier than I had expected. And Primrose kept me informed. I was very pleased.; 21 Oct 2012
very satisfied; 21 Oct 2012
very prompt; 21 Oct 2012
First class and reliable service; 21 Oct 2012
item as described received quickly thank you; 21 Oct 2012
Arrived next day well wrapped.; 21 Oct 2012
Promptly delivered and very well packed so they arrived safely.; 21 Oct 2012
Professional phone operator; 21 Oct 2012
quick and competent; 21 Oct 2012
prompt delivery; 21 Oct 2012
Goods arived within 24 hours; 21 Oct 2012
goods came next day; 21 Oct 2012
Very quick and an efficient in dealing with the order,and it arrived on the day stated.; 21 Oct 2012
Very impressed with this company read all the reviews and decided to order with you great service and fast delivery :) happy customer; 21 Oct 2012
Delivered on time; 21 Oct 2012
Their service is good, shame about their products.; 21 Oct 2012
very helpful, very prompt; 21 Oct 2012
easy to order - came within a few days; 21 Oct 2012
Very easy to order - website descriptions excellent. Pricing competitive. Delivery prompt.; 21 Oct 2012
delivery good; 21 Oct 2012
Good service; 21 Oct 2012
Quick delivery; 21 Oct 2012
Excellent company they kept me informed of the sales process all the way,would definately use them again.; 21 Oct 2012
goof service with simple order process and item as described; 21 Oct 2012
"I cant fault the on-line process
I was surprised with the very prompt delivery - that exceeded your declared schedule & over a bank holiday as well
so well done! & thankyou" - Graham F; 21 May 2012
"Brilliant service, delivered next day, very helpful staff. Will use again" - Sheila P; 21 May 2012
"Excellent, just about to order more" - Steve M; 21 May 2012
"Excellent, quick delivery" - Steve M; 21 May 2012
"Fast delivery and very easy ordering service, would definitely use again." - Catherine P; 21 May 2012
"Service has been amazing, had a problem with one of the LED lights not working but this was resolved quickly and easily." - Julie S; 19 May 2012
"Wrong panel sent but sorted out very satisfactory by very helpful staff." - Peter R; 19 May 2012
"The order I placed didn't arrive - after two days I rang Primrose to be told that there was no stock left. No one bothered to ring me and tell me or refund my money! " - Nadine G; 19 May 2012
"Prompt delivery
Customer service good
Order process good" - Barry N; 18 May 2012
"Prompt delivery and replacement dealt with promptly and efficiently." - Nicola M; 17 May 2012
"
First class deivery came to my workplace." - George G; 17 May 2012
"very quick friendly and competent reply to queries, and fast and reliable delivery." - Noemi M; 17 May 2012
"The service I received was excellent - you delivered the next day after ordering as promised." - Frances B; 17 May 2012
"I haven't received it yet despite putting the order in a week ago" - Dean W; 17 May 2012
"Excellent service and prompt delivery." - Angela G; 16 May 2012
"Very quiet and efficient - good value" - Alan C; 16 May 2012
"Very efficient. Appreciated the option to amend delivery to suit me." - Alan C; 16 May 2012
"Service good, although we did not contact customer service with the product that we were disappointed with as we had it installed outside and it did get wet several times." - Jenni B; 16 May 2012
"You failed to advise me that you could not deliver until I chased my order." - Tim S; 15 May 2012
"Very please from start to finish - ordering the product we wanted was easy, and delivery information was accurate and item received on time and in perfect condition!
Thanks!" - Nicky Y; 15 May 2012
"Your company was excellent the product came next day and was well packaged.
Thank you for your quick response. I will definitely recommend you to my friends." - Sandra A; 15 May 2012
"Very good and efficient" - Diane B; 15 May 2012
"WILL BUY FROM PRIMROSE AGAIN." - Michael S; 15 May 2012
"Prompt & efficient" - Kirsten A; 15 May 2012
"Great service. My order was shipped out within a matter of days. I'm one very happy customer." - Neelam S; 15 May 2012
"Very quick delivery excellent service" - Sharon B; 14 May 2012
"Excellent clear website and easy to navigate.
We will be using the site again." - Liz L; 14 May 2012
"Excellent service, kept me up to date regarding shipping delays which were beyond their control." - Michael H; 14 May 2012
"The initial ordering, delivery and phone support is fine but sending things back is a nightmare - free delivery is fine, but no arrangements for sending things back" - Sebastian S; 14 May 2012
"Delivery was excellent. I will certainly deal with you again" - Christine B; 14 May 2012
"excellant thank you" - Sue I; 14 May 2012
"Fast delivery service. " - David G; 14 May 2012
"Very pleased with everything. Will definitely use again." - David G; 14 May 2012
"Arrived when it was stated" - Andy S; 14 May 2012
"Pleased with very fast and free delivery, the parcel was here as promised within 24hours..." - Andrea G; 14 May 2012
"I cancelled the order and asked for a refund as it was not in stock. In fact have you got any stock? I waited 6 months for other items and cancelled. " - Linda M; 14 May 2012
"Brilliant service,this item arrived within two days,could'nt ask for better." - Rob H; 14 May 2012
"speedy delivery, very easy to deal with" - Peter H; 14 May 2012
"product exactly as described, great quality. Delivery on time and ordering very easy indeed" - Rowland J; 14 May 2012
"Quick and speedy service , would use agan . Recommend it to anyone ." - James R; 13 May 2012
"I ordered a water feature on 10 day delivery on March 18th. It finally turned up a month later. Customer Service very pleasant but can't help as they don't control the suppliers. When it arrived the pump didn't work. Customer Service said they would arrange for a replacement to be sent out but nothing arrived. Then we agreed they would refund £50 and I would buy the pump myself at B&Q. No refund so far and its now May 13th! We all understand that sometimes things will be late or will have issues but this company has no support in place to deal with problems. I am fed up with chasing them and will let the credit card company sort matters out. Very poor service wouldn't use again. " - Jonathan S; 13 May 2012
"Too early to say if it helped stop dogs barking" - John D; 12 May 2012
"Very speedy and efficient" - Campbell W; 12 May 2012
"Ease of order; goods arrived as promised; good quality; as yet, have not used item but am sure it will live up to expectation.
Will use company again." - Gillian B; 12 May 2012
"Ordering was very easy and straightforward, goods arrived on time and in good order." - Lynn S; 12 May 2012
"Excellent and fast delivery " - Katie F; 12 May 2012
"I was disappointed, that delivery of my 3 red planters were put off until June, although at the time of purchase, they were available online!" - Barry S; 12 May 2012
"Prompt delivery, Item as described, excellent service,recommended." - Jonathan G; 11 May 2012
"Very happy with all aspects of service except that the product advertised was not available. I'm happy with the alternative provided. Thank you. " - Simon C; 11 May 2012
"We have not tried the chimnea yet but the service was first class. We had a problem initially with the first delivery but it was sorted as promised by Customer Service.
I would definately recommend this company." - Pat A; 11 May 2012
"Your customer service reps are so very helpful and polite. Although i had a slight problem your telephone guys were lovely.
Mouse problem sorted and fast delivery.
Thank you so very much " - Linda E; 11 May 2012
"Received a USA version of the product, had to collect it myself from the couriers as the email from primrose said 'no need to be in to sign for it' but no that wasnt the case, still waiting for the UK wiring to arrive as promised by customer service, going to ask for full refund, complete waste of time." - Stuart W; 11 May 2012
"perfect" - Christopher R; 10 May 2012
"Arrived promptly and well parcelled.
In situ within 24 hours and working beautifully." - Salli H; 10 May 2012
"Ordered, acknowledged, despatched and received within 1 day, customer service of the highest order - I would strongly recommend Primrose to anyone.
D Walters, Berkshire " - Dominic W; 10 May 2012
"excellent service from initial telephone call to delivery of fountain which is great quality ." - Julie H; 10 May 2012
"Superb service, have bought from primrose before & both products have been excellent. Postage very reasonable as well. Have highly reccomended Primrose to lots of my friends. Thank you." - M T; 10 May 2012
"I have used Primrose many times; and service is always excellent. The range of products is good and I always use Primrose as my first supplier of garden products." - David G; 10 May 2012
"Delighted with all aspects of purchase. Quality of product, price and delivery were second to none!! Excellent and will definately reccomend and use again. Cheers." - Derek M; 10 May 2012
"Fantastic delivery, helpfull staff, very impressed,will use again without a doubt. many thanks" - L P; 10 May 2012
"Excellent top quality service, would highly recommend. Product seems good , have bought another one for the back garden" - Maria B; 09 May 2012
"3 of the 4 planters arrived with large chips in the corners and all had cracks in the top.
I was offered either a 20% discount, or for replacements to be sent out.
In the end wasn't able to get replacements as there were none in stock so was asked to choose an alternative.
There weren't enough of one of the alternative products I chose in stock. So I selected something else and asked (by email) for the returns No required to send the original ones back.
A week later and I've not heard anything further." - Craig K; 09 May 2012
"excellent service,prompt delivery & quality product." - Robert S; 09 May 2012
"First class service and will use again when needed." - Andrew B; 09 May 2012
"First class service no hassle ordering and delivery bang on time " - Lynn O; 09 May 2012
"I have been more impressed with Primrose than any company I have dealt with for a long time. The outdoor clock, I ordered, was reasonably priced, arrived in under a week and was delivered within the hour time lot I had been given. I shall certainly use your company again - well done! " - Heather K; 09 May 2012
"Very fast delivery. Product as described." - Barry D; 09 May 2012
"great service & very quick delivery thanks. " - Andrew B; 09 May 2012
"i recently bought a large stone water feature your web site provided me with the items i needed to put water feature in to garden and get it up and running .i will recommend your web site to frends and family thank you " - John G; 09 May 2012
"Did not & have not received my item since ordering it on the Apr-23-12 . It is now May-08-12. I would love to rate this product & service but cannot so have marked it a 1 star as it would not allow no star" - Andrew B; 08 May 2012
"The delivery service was excellent as usual,not used my spikes yet due to the wet weather and i need a few dry days to use the glue" - Ian C; 08 May 2012
"Very efficient service both for ordering and delivery. Very happy with the product." - David W; 08 May 2012
"A very quick delivery service alongside a quality product. Thank you." - Christopher W; 08 May 2012
"I was very pleased with both the service provided and the actual purchase. When I need anything else from your store I will not hesitate to ask
Alan Webster" - Alan W; 08 May 2012
"Everything just as required." - K R; 08 May 2012
"Could not fault the servive. Next time I need something, I will think of you first." - Anthony R; 08 May 2012
"Very good service, good 'phone response and the items arrived within a couple of days. So far the device seems to work (early days yet but looks promising ! )." - Michael T; 08 May 2012
"The staff were polite but the delivery company was useless: they tried to deliver to the wrong address on 2 separate days and it is only because was outside that I spotted them and ran after them to let them know they were not to the right address (even though clear instructions were left with yourselves). I would not recommend you using this delivery company again as it may cost you repeat purchase" - S O; 08 May 2012
"Delighted with the product. As described on the website. Very well packaged and speedy delivery." - Vivienne D; 08 May 2012
"Very pleased with our order of fence and wall strips which are doing the job! Quick, efficient service. Thank You Primrose!" - Stephen J; 08 May 2012
"Excellent,friendly prompt and polite. I couldn't wish for better customer service. " - Susan S; 07 May 2012
"It was well packed and arrived at the stated hour time slot" - Patrick A; 07 May 2012
"Excellent service, good prices. Goods as advertised and arrived on time as promised." - R N; 07 May 2012
"I have already sent an email to you but it may have gone missing, in it I said that the quality of your goods far exceeded your competitors in price, but not in quality and your delivery service was good and I shall deal with you again and recomend you to others. A W Jones" - Anthony J; 06 May 2012
"Excellent, quick service" - Barry S; 06 May 2012
"Staff were very helpful and nice. The order arrived when it was meant to and it was good value for money. I checked with other companies and it was a lot cheaper at primrose. I have purchased items from Primrose on numerous occasions and the products and the service have been excellent" - Maggie K; 06 May 2012
"The fish fountain arrived in a poor condition (I believe it was a manufacturing fault), however, the customer service I received was brilliant and I was immediately dispatched with a replacement (at no extra cost to myself), which now looks lovely on my garden wall.
I will definitely be using Primrose again!" - Marcelle K; 06 May 2012
"Excellent product and Service. Delivery exactly as stated. Would recommend your company to friends and use myself again. Mrs P." - Annette P; 06 May 2012
"arrived the next day and was as discribed" - Gavin J; 05 May 2012
"I chose this water feature, for a front garden pond, after a lengthy search and multiple comparisons, online, in stores and at garden and aquatic centres.
It was "out of stock" when I ordered it here but arrived before the date stated on the site. Highly recommend this site for extensive stock, smooth and convenient search methods, exact and very useful information including representative photos, good pricing and decent and prompt delivery.
I bought this "Boy with a Flute" at a discounted price.
This site is really the ideal place to find what you are looking for. I know where I'm getting my water feature for my backgarden pond next. Many thanks.
Majeed Zedan, Barnet, Herts." - Mary Z; 05 May 2012
"We were very good informed by email about our order:
orderconfirmation, date of delivery, time of delivery.
It was delivered exactly on time. We are very satisfied. Thank you" - Gerard V; 04 May 2012
"Primrose service was good but unfortunately as I have already reported the delivery driver threw the package over the garden gate and the mirror smashed. I am currently awaiting a replacement. I have been dealing with Bobby at your company who's communication with me has been first class." - Carol J; 04 May 2012
"Very good service will recommend you to my
friends " - George S; 04 May 2012
"Next day delivery some of the fixing kit was missing one phone call and received new kit again the next day. Very pleased with everything." - C C; 04 May 2012
"Sales representative had very good knowledge of produts over the phone. Delivery was very quick. We are pleased to say our water feature in the garden of our Sure Start Children's Centre was up and running two days later and has given a new life to our garden - Thank you very much - I would definatly recommend and use your company again." - A Q; 03 May 2012
"Excellent service " - Geoff S; 03 May 2012
"EXCELLENT SERVICE AND PRODUCT.VERY PLEASED" - Alan M; 03 May 2012
"Good response, second order placed, no issue with returns of damaged panel and replacement" - Ian G; 03 May 2012
"Weel satisfied with the product and the service. Glad I found this on line as I had tried to by similar from another company which was more expensive. Then the P & P Jumped by £ 10 because of my postcode. 15 miles further south and the P & P was £ 10 less. will recommend you to my friends. A1 service" - Thomas R; 03 May 2012
"Purchased the Ginko 7-Tier Bamboo Water Feature. It was really good value for money, looks great and was so easy to install.
Slight mix up at Primrose with me being emailed to say the product wasn't in stock only to have it delivered the same day. Not a problem.
I would recommend the product and Primrose as a company." - John W; 02 May 2012
"Very poor service and customer service. I requested a phone call from the superviser who did not call back so i chased and then a rep from the company called me back and i was very dissatified with the response , i would not recommend this company to my friends. A disapointed new customer." - J H; 02 May 2012
"As usual - service is exemplary. Great phone support and swift delivery. Thoroughly recommend." - David M; 02 May 2012
"I was very impressed by the service I received ordering my recent solar fountain. Although there was a delay in the original anticipated delivery date - no t terribly surprising since there were none actually in stock at the time of ordering - you let me know well in advance and kept me up to date regularly. When it did arrive, delivery was to time.
The fountain was a gift for a friend and both she and I are delighted with it - she previously picked this one out and it has only recently become available again. Your purchase price was very competitive and I would have no hesitiation in odering from you again. " - Irene M; 02 May 2012
"Very prompt delivery. My fox repeller arrived after 2 days. " - Hannelore M; 01 May 2012
"Very fast delivery and good contact via email." - Nicola S; 01 May 2012
"Carrier failed to deliver next day" - Derek M; 01 May 2012
"Great service. We were kept well informed about the status of our order via e-mail and the item arrived very quickly. Good quality item but as yet we haven't caught the critter!! Would not hesitate to buy from Primrose again or to recommend them. Thanks" - Helen G; 01 May 2012
"The service from Primrose was first class. I placed my order on line on a Sunday and the item was delivered on Tuesday. I appreciated both the email and text updates to confirm the day and time of delivery. Very efficient. Nick Hutchings" - Nick H; 30 Apr 2012
"very prompt delivery, goods as expected ," - Jenny B; 30 Apr 2012
"Very good promptly delivered." - John R; 30 Apr 2012
"Out of stock so had to cancel my order." - Anna H; 30 Apr 2012
"I found the service to be excellent - the delivery came very quickly and I received a text when the delivery would be coming - the product I ordered was what I wanted " - Tina D; 30 Apr 2012
"good price compared to other sites with prompt delivery" - Michael R; 30 Apr 2012
"Excellent service and delivery as promised with good prices. Will definitely use you again!
Best wishes
Shaun Hampson" - Shaun H; 29 Apr 2012
"I was extremely satisfied with the service unfortunately one of the heaters was damaged but Primrose sent a replacement almost immediately I will have
no hesitation of using the company again in the future" - Sue W; 29 Apr 2012
"Speedy! Good quality goods at a bargin price." - Beverley E; 29 Apr 2012
"I ordered a furniture cover from the site and received an item that in a matter of days fell apart at the seam. (obvious manufacture error, hey it happens!) I called customer services at the site and they couldn't be more helpful! I sent them photos of the damage and before I knew it I received an e-mail saying that a replacement had been sent out! 1st rate service, couldn't be more helpful. If you call them they pick up the phone unlike other Internet companies. Will be using this site again and would recommend to any one." - Chris C; 29 Apr 2012
"Next day delivery did not happen on this occasion.
The pack did not include a net as expected either? " - James N; 28 Apr 2012
"i am was very pleased with your service and the product thank you" - David T; 28 Apr 2012
"from ordering to delivery and the product also fist class...
Needs a way to secure the kiss to stop it being stolen. packing was also v good." - Leonard H; 28 Apr 2012
"Excellent service,exactly as described,exceptional delivery time." - Michael W; 28 Apr 2012
"Excellent service. I received my product promptly the day after I ordered, it was well packed and in good condition. I would certainly use Primrose for future purchases." - David B; 27 Apr 2012
"Really pleased with the service . Delivery was fast and tracked!!! which is a great help when working. Text message giving a 1 hour window for delivery simply brilliant thank you" - Ruth S; 27 Apr 2012
"Good price, very quick service, excellent system of delivery tracking. I don't often give 5 stars or top rating, but you deserve it." - Bob H; 27 Apr 2012
"Service excellent" - Gordon L; 27 Apr 2012
"Recently I have bought a packet of scoot. delivery was very quick, did'nt expect so early delivery. Very pleased. Thanks" - Hena K; 27 Apr 2012
"Quick delivery by courier company." - Clare T; 27 Apr 2012
"slightly concerned that waterfeature appeared in front garden on a pallett without prior notice.Not a problem for our garden but maybe to others.Very well wrapped and placed in a sensible area. Pleased with product" - Richard K; 27 Apr 2012
"Although i had parts missing item was a great bargin, customer service team great and had problem solved very quickly and efficiently." - Adelle T; 27 Apr 2012
"Item arrived but did take over 2 weeks to come. The parcel was found in the back garden, soaking wet, but no card had been put through the door to say it was there. Item inside was surprisingly dry as cardboard was so wet it was soggy. Parcel must have been thrown over 6ft fence as gate was locked and there is no other way into back garden. The item is just as described and looks lovely. I need to check that the solar light works after being thrown over the fence. I did ask for it to be left with a neighbour if I wasn't in but didn't look like any had been tried." - Christine H; 27 Apr 2012
"very good and quick" - Philip D; 26 Apr 2012
"More than happy with the speed of delivery from point of order" - David P; 26 Apr 2012
"Excellent service. Received the very next day.
So far no mice. " - Michael S; 26 Apr 2012
"Very pleased with delivery and the item itself. Thank you for excellent service." - Ian E; 26 Apr 2012
"Generally good and prompt.
I have two points to make. Your delivery details say that goods can be be left if nobody is available to sign for them. Your e mail notifiyi delivery suggsted this was not possible and I would need to change the date for delivery to when somebody could sign for it.. You need yo clarify your policy. I cannot be at home to take deliveries so only order with companies which will leave in a specified place.
Secondly. I have bought a solar powered water pump from you before. That pump came on at the same time everyday- idealfor when we are away. That pump gave up after two years. My better replacement is excellent in many respects but does not come on automatically and has to be started manually - useless for aerating the pond when we are away. I do wish you had made this plain in your description of the pump." - Steve R; 26 Apr 2012
"Very pleased with the service and product." - Valerie M; 26 Apr 2012
"Quick delivery,product good,very satisfied." - Lynne S; 26 Apr 2012
"EASY TO ORDER. GOOD PRICE AND QUICK DELIVERY" - David H; 25 Apr 2012
"Item arrived quickly." - Fergus P; 25 Apr 2012
"Excellent service, ordered online Bank Holiday Monday delivered early Wednesday morning - excellent product looks fabulous." - Debbie P; 25 Apr 2012
"Very quick delivery - thanks" - Andrea C; 25 Apr 2012
"I ordered a number of products from Primrose, because they beat everyone else on price. In addition though, they arrived swiftly - apart from one which was out of stocj. But even then, Primrose contacted me to let me know - even though the delay was only a couple of days.
Primorose will be my first port of call for future garden-related products." - Jim H; 25 Apr 2012
"Very prompt special delivery .
I was informed by email when the parcel arrived . This was very useful ." - Martine M; 25 Apr 2012
"Fantastic item, fast delivery - great company to deal with." - Ian A; 25 Apr 2012
"Paid late in the day and received it next day. This company has got shipping down to a fine art and therefore know how to please its customers. Simply brilliant" - Ian H; 25 Apr 2012
"Amazing service and amazing price , I wouldn't hesitate to use your wonderfull company again . Thank you " - Gwenn W; 25 Apr 2012
"Very quick delivery - arrived in time as this was a birthday present." - Philippa N; 25 Apr 2012
"Received in good time" - Dorothee G; 25 Apr 2012
"ordered in the afternoon and came 0805 am next morning fantastic and ultra fast service.would use again if and when needed thank you" - Jason M; 25 Apr 2012
"very good service quick delivery and value for money" - Brian B; 25 Apr 2012
"Fantastic price for a fantastic product, I needed the item quicker than what the delivery notice advised so called yourselved and spoke to a very helpful gentleman, Colin I think??. He arranged for the item to be delivered in 2 days which was excellent. Item arrived really well packaged and the recipient was delighted with their gift. I wouldn't hesitate to use you again." - Nicola M; 25 Apr 2012
"The lawn edging arrived very quickly and in perfect condition." - Diana P; 24 Apr 2012
"All worked very well and I was pleasantly surprised to get a reply to a query email on a bank holiday - when your office was ostensibly closed. " - Wendy S; 23 Apr 2012
"fantastic service item arrived on day stated and well packaged." - Gloria C; 23 Apr 2012
"Dear Primrose Team
Thank you for the fantastic service I recently recieved from you. I had a question about the product before I purchased it and my question was answered over the Easter Bank holiday aftering ordering was also dispatched that same weekend. I was kept updated on the delivery and given a time slot of for the package's arrival of between 8am and 9am. I got a knock on the door at 8:05.
I will most definately be using Primrose again, brilliant, brilliant service " - Thierry M; 23 Apr 2012
"Very good product and prompt dispatch and delivery, I would use you again. Many thanks." - Shirley W; 23 Apr 2012
"Order placed on 7th april and told a day later that they were out of stock but that the supplier would have them in a couple of days. This happened on 3 separate occasions giving different dates. Goods eventually arrived today (23rd and after I had been asked to review goods by yourself) not very professional. So have been out of pocket for over 2 weeks without goods and no offer of compensation. Happy with goods though." - Stuart L; 23 Apr 2012
"We were very pleased with the service we received. The fountain came on the day you said, and is now a feature in our garden. If we need to purchase anything else we would certainly go to your company again." - Margaret F; 22 Apr 2012
"good service good delivery but was suprized there were no plugs on them" - Peter M; 22 Apr 2012
"Excellent service: good communications clearly showing the order status." - Nick C; 21 Apr 2012
"very good customer service" - Margaret J; 20 Apr 2012
"always find prices very good ,customer service is very good" - Margaret J; 20 Apr 2012
"Excellent service! Website quoted expected delivery date and we were contacted on this date to arrange delivery. There was some confusion around delivery but all worked out well. Very happy with the product too!" - Victoria C; 20 Apr 2012
"Item received as advertised/ Parcel packaging good/ Very quick delivery service with tracking
I recommend "Primrose" & I would definitely use them again! " - Philip C; 20 Apr 2012
"Excellent service & price.Will use again" - Yvonne S; 20 Apr 2012
"The black bamboo is an excellent product, which I have purchased before, (along with the black bamboo screening). Sadly this time the parcel got 'lost in transit' and was about a week late. However I undersatnd these things happen and I received prompt and courteous service from the agent(s) I spoke to on the phone (Danny was one of them) . I will continue to use your company and recomend you to my friends. " - Rory G; 20 Apr 2012
"quick delivery, product good quality." - Jean M; 20 Apr 2012
"Excellent service, and excellent product." - Tony B; 20 Apr 2012
"Fast delivery and very pleased with my water
feature -will buy from you again." - Berit H; 20 Apr 2012
"Battery not attached to solar panel on first 2 packs, but speedily and efficiently replaced and 3rd pack working well. Customer service excellent. Delivery quick and on time. Excellent service. Well done Primrose." - Bruce E; 20 Apr 2012
"Excellent service, very quick delivery. Much quicker than quoted times." - Malcolm G; 19 Apr 2012
"The pump was delivered on time as promised and i was able to fit it and have the water feature working well within an hour. Thank you Primrose" - David B; 19 Apr 2012
"Excellent service - quick send and great product." - Andrew F; 19 Apr 2012
"A very good product, at a good price, and the delivery was excellent.
All in all evrything was great." - Ian S; 19 Apr 2012
"great service.Thank You" - Clarke E; 19 Apr 2012
"Service was excellent, just surprised at how small the bag was we ordered. Will be interesting to see if it works!
" - Roger C; 19 Apr 2012
"really helpful response to my phone query-thank you" - Graham S; 19 Apr 2012
"As I had problems buying online, I rang customer service. The young man on the phone was polite and could not do too much to assist me with my purchase. The items we bought were delivered in very good time. We are very happy with the service we received and would definitely purchase from you again." - Jacqueline W; 19 Apr 2012
"I ordered two bottles of mole repellent, but received one mole repellent and one cat repellent. After an email to customer services a replacement was on its way and I was told to keep the cat repellent.
In my experience Primrose is a company that
gives customer satisfaction a very priority, thank you very much.
Mark Spittle" - Mark S; 19 Apr 2012
"Very pleased with the service I received and would not hesitate to use Primrose again and to recommend to others." - June R; 19 Apr 2012
"It would have been useful if you had advised that the item had actually been despatched. We were about to chase it when the courier tried to deliver, they had to come back." - Michael R; 18 Apr 2012
"Excellent service and a super product!!" - David S; 18 Apr 2012
"Excellant, arrived promptly in perfect condition." - Doreen B; 18 Apr 2012
"Great value for money and service.
Order received the next day and delivery is free. Will order from you again. " - Tracey W; 18 Apr 2012
"1.3m (4ft 3ins) Acrylic Bubble Tube Water Feature
First one arrived damaged but was quickly rectified and a new one sent asap.
Good customer service and efficient delivery." - Katie L; 18 Apr 2012
"The original product arrived and was very badly made. I called and explained the position and was told a manager would call me. Unfortunately nobody called and so I had to call again. However on the second call a very helpful lady arranged for the original product to be collected and replaced the next day ." - Angela K; 18 Apr 2012
"Good product, free delivery an excellent service all round, will use again" - Michael T; 18 Apr 2012
"Great product and delivered so quickly ! Thanks" - Michelle M; 18 Apr 2012
"The item purchase arrived in due time and performed as expected." - Donald R; 18 Apr 2012
"very good service cover was split on arrival but primrose sent a new one next day superb !" - John R; 18 Apr 2012
"Poor service. It seems that free next day delivery Is not next day delivery. I will not trouble your company with any further orders. " - Anthony B; 18 Apr 2012
"Avery good service indeed, the goods were received, well packaged at the time requested.
It's all that is needed!" - A G; 18 Apr 2012
"Excellent service and price. Order arrived the following day as promised and well packaged. Looks great." - Alan B; 18 Apr 2012
"Only problem was despatch sending out the wrong product (twice), however this was rectified politely and very quickly.
Your delivery service is second to none." - Gwilym J; 18 Apr 2012
"Excellent, efficient service and very helpful if advice needed on products. Prices very competetive and speedy delivery." - J W; 18 Apr 2012
"Excellent product @ great service will use again" - Gary B; 18 Apr 2012
"Excellent product and service really pleased with the whole purchase would definately recommend to others" - Lyndon W; 18 Apr 2012
"The item was not in stock but you kept me updated and let me know when it was in stock" - Ian M; 18 Apr 2012
"I was delighted with your prompt delivery of my order and the quality of your product is first class. Regards Don Pass." - Donald P; 18 Apr 2012
"Good quality and very prompt dispatch" - Karl S; 17 Apr 2012
"Very pleased with the quality and choice of colours of the sail. Prompt delivery" - Karl S; 17 Apr 2012
"Excellent customer service. I ordered Mole Repellant over the phone recieved very next day. Moles had gone within a few days. very impressed with Primrose and will use them again in the future. " - F S; 17 Apr 2012
"V prompt service, arrived exactly when we expected. Good quality stuff as well!
" - Dawn R; 17 Apr 2012
"delighted with product. excellent service" - Dorothy W; 17 Apr 2012
"I thought the web site page that i needed a little confusing i wanted a pump for a water feature and all of the pictures showed 2 pumps and i couldn't differentiate the one I wanted to order from the one I didnt ,so I rang the company and the man on the phone was a little condescending but eventually pointed me in the right direction.The delivery was very good and was very prompt." - Allison M; 17 Apr 2012
"garden clock arrived on time and is very good value." - Malcolm B; 17 Apr 2012
"The birdbath arrived very promptly & the text messages detailing delivery timing were exceptionally useful. I only wish others would follow your lead. The item itself was just as described & I'm very happy with the whole service offered. " - Alison B; 17 Apr 2012
"It's always difficult to know if these sonic mouse repellers work or not, so I looked at the reviews which were mainly positive. I have also bought before from Primrose with good results.
The repeller seems to have done the trick as the mouse hasn't been seen for a while.
Primrose also offer a money back guarantee if it doesn't work so you can't go wrong and it was a speedy delivery. Good work guys!" - Ziya K; 17 Apr 2012
"fast reliable next day service, excellent value for money would shop with you again and definitely recommend to others" - Sally C; 17 Apr 2012
"fast and efficient service thanks" - John S; 17 Apr 2012
"excellent service, very pleased with product hence purchased two.
" - Nicola M; 17 Apr 2012
"Five star product and service and I didn't waste a whole day waiting for the delivery. " - Anthony M; 17 Apr 2012
"nice product works well, delivered very quickly," - Andy B; 17 Apr 2012
"the service was very good so pleased with my clock and delivery could not have been better many thanks" - Pamela B; 17 Apr 2012
"Good service good value for money" - David P; 17 Apr 2012
"Item delivered promptly well packaged. Quality as expected, all in all a very good transaction" - Peter M; 17 Apr 2012
"Service was very good. Communication regarding delivery was excellent and my fountain arrived when you said it would." - Lisa C; 17 Apr 2012
"I was very impressed with the fast delivery. Goods were in good condition and were good value for money with the added bonus of free delivery. Thank you." - Christine W; 17 Apr 2012
"I was very pleased with the service I received from Primrose, I ordered Vitorian Lawn edge tiles.Although listed as out of stock and due in 7 days when I ordered them, Primrose informed me by email within 2 days that they were back in stock and were being despatched to me, then they arrived with me the very next day. The tiles are exactly as described, do the job perfectly and look really effective. I would definitely recommend the tiles and the service from Primrose. " - Julie W; 16 Apr 2012
"Really pleased with the quick delivery" - Kate H; 16 Apr 2012
"Very good product and prompt delivery as stated." - Ken B; 16 Apr 2012
"The service was fast and eficiant. The unit was as discribed. I found that for me the instructions a little difficult and that I assembled the window opener in diffent order to the instuctions. The unit workers very well and there are no problems. I also brought 2 rain water kits these were very easy to fit and they work well. Al to gether I am wery happy with my perchaces and will shop with you again." - Stewart R; 16 Apr 2012
"Eexcellent service" - Carol C; 16 Apr 2012
"Delighted with our purchase and the service received from Primrose." - Christianna H; 16 Apr 2012
"Item arrived promptly and was well packed" - A M; 16 Apr 2012
"good product,quickly despatched." - Michele D; 16 Apr 2012
"goods arrived following day which is excellent service" - Brian P; 16 Apr 2012
"Very good product . Was delivered according to my instructions. All in all I am very satisfied and will use your services again.
Regards, Graham Clark" - Graham C; 16 Apr 2012
"good customer service. poor quality product." - Alan R; 16 Apr 2012
"fantastic serice from primrose,nest day delivery as promised,best price on the net!" - C H; 16 Apr 2012
"rapid delivery and extremely well packaged to protect contents." - Lesley E; 16 Apr 2012
I wish to thank your company for your excellent service given to me when I had a problem with the water-feature I purchase last year.
Especially Joe M. he was so patient, polite, & kept me informed throughout, until all was solved.
I do & will highly recommend your Primrose Company. Thank you again, Kind regards," - Pam S.; 16 Apr 2012
" I would just like to say how pleased I was with the service.
I purchased an awning in 2008 and I was contacting the customer service department to buy a replacement cover. I spoke to a young lady called Laura she was extremely helpful as I wasnt sure exactly when in 2008 I made the original purchase. Laura checked this for me to establish whether the cover would be suitable as the website stated if it was purchased prior to 2008 it may well not be.
Laura then processed the order. I received an e-mail shortly afterwards with a confirmation order and that it would be delivered the following day.
The following morning I again received an e-mail telling me that my delivery slot was between 14:31-15:31 and even the name of the driver delivering it, and sure enough at 14:35 that day my replacement cover arrived.
I feel that staff working within the customer service industry get quite a lot of negative feedback.
Please could you make sure that this positive feedback is relayed to Laura.
I would not hesitate to recommend Primrose to anybody.
Thanks a very pleased customer." - Wayne J.; 16 Apr 2012
" thank you for your swift dispatch of my water pump which i have fitted and is working perfect if i require anything else i shall not hesitate to order it from you. your web page stated that if i order before 3pm the pump can be delivered the next day which it was thank you very much" - G Young; 16 Apr 2012
"Very good prompt service, Delivered in the time scale given so that you can organise your day rather than having to stay in all day waiting and the item I purchased is fitted up and looking good. Thank you primrose." - Ted B; 16 Apr 2012
"delivered quickly thankyou not sure if its helping with the barking not been used long enough yet" - Lisa H; 16 Apr 2012
"Excellent product with very prompt delivery!" - Jeffrey V; 16 Apr 2012
"VERY GOOD, ALL ARRIVED NXT DAY, LOOKS GOOD, GOOD VALUE. TNX" - Nick B; 16 Apr 2012
"I really liked the trough but they were badly packed and therefore one was badly cracked in 3 places. I am still waiting to be refunded for the one that was broken" - Helen G; 16 Apr 2012
"Speedy delivery of quality product. Highly recommended." - R W; 16 Apr 2012
"really impressed with the delivery.Came the next day.I was also pleased with the product.Finishes the garden off really nicely" - J C; 16 Apr 2012
"very prompt service and delivery unfortunately it does not seem to be getting rid of the mice unless of course they have young" - Linda R; 16 Apr 2012
"Quick delivery, and excellent product." - Christopher B; 16 Apr 2012
"Very good product, my front yard looks beautiful now. thanks a lot" - Isabelle V; 16 Apr 2012
"Excellent product and first class value for money. " - Richard W; 16 Apr 2012
"Product arrived quickly, was accurately described and cost less than on other sites." - M W; 16 Apr 2012
"Competetively priced products and great delivery service. However, package had become open in transit & several items were missing. Signed courier's terminal as 'package open on delivery'. I didn't bother returning package as items were required urgently. products could have been packaged more effectively. I would order from Primrose again if I could have a gaurantee that products would be effectively packaged." - S T; 16 Apr 2012
"Product poorly made. uneven and gappy. Would have to pay almost as much to return it as it has cost to keep it. should be free to return such rubbish. would never buy or recommend your site." - Jason E; 16 Apr 2012
"It's good to do business with a company who clearly know what costomer service is. My new Burmuda Atom Pond/feature pump is working very well and was recieved via DPD as promised by text. Thanks very much." - Paul B; 16 Apr 2012
"Great value with great service, thank you." - Richard M; 16 Apr 2012
"Prompt delivery,great service. Will definately use the company again," - Sarah N; 16 Apr 2012
"Emails kept me fully informed and delivery was well within promised timescale.
Excellent pots!" - David M; 16 Apr 2012
"Very happy with the product both order handling and delivery excellent." - George T; 15 Apr 2012
"Delivery was prompt and I was kept informed of the details. £10 surcharge for the Isle of Man is a bit frustrating as many suppliers deliver for free - though many others are far more niggardly. Product is doing its job. Time will tell how long it lasts, as it's not substantial. Value for money hangs on that! So far, Primrose are good to deal with." - David C; 15 Apr 2012
"Excellent service, staff very helpfully and a very pleasant manner. Postage-next day delivery spot on. Bird bath - very pleased." - P S; 15 Apr 2012
"Arrived at scheduled time and in good condition. No problems getting it started though some parts are a little different to those listed in instructions. Looks very nice specially lit up at night." - Christopher L; 15 Apr 2012
"Really really great!! Couldn't be any better! Super quick delivery and was exactly what I wanted! Primrose has everything!would buy much more if I had a bigger garden/patio. Carla." - Carla O; 15 Apr 2012
"Good value, delivered quickly. If anything would make it better it would be a spacer to make getting correct spacing between slats" - Terry W; 15 Apr 2012
"EXCELLENT SERVICE. pRODUCTS ARRIVED PROMPTLY AND DID WHAT IT SAID ON THE BOX" - Shirley C; 15 Apr 2012
"Good fast response from Primrose as always. The order was a replacement for a previous LED unit which had malfunctioned (albeit after 3 years). The steel fall and LED inset are an integral part of my formal concrete pond." - Jason L; 15 Apr 2012
"Very good service, we were on a waitlist for our product but it arrived sooner than expected, well wrapped and delivered on time.
We bought a garden mirror which now hangs proudly on the patio wall but our only misgiving was the back of the wooden mirror was only a thin plywood which will not withstand the weather for too long. In time we will either have to seal the back of the mirror or replace the backing. This mirror would be ideal for a conservatory but I have my doubts about use outside." - Shirley A; 15 Apr 2012
"Easy to order, prompt delivery and great looking planters!" - Paul S; 15 Apr 2012
"Arrived promptly - excellent for my half barrel fish tank" - William G; 15 Apr 2012
"Great service ...no probs with any aspect of transaction/delivery. Thankyou !" - Andrew G; 15 Apr 2012
"Excellent service. Fast delivery" - Paul C; 15 Apr 2012
"I ordered 13 decorative bamboo edgings. They were delivered next day at 07.20 a.m. Wonderful!! However when I opened them there were only 12, I telephoned and the odd one was delivered at 17.30 next day having stayed in all day. I,m happy with everything but the error with the first delivery spoilt what would have been a 5 star rating" - John D; 14 Apr 2012
"The service from Primrose has been exceptional. The path I bought arrived within 24hours. It needed some force to clip together, and in the process I broke some of the clips but these were instantly replaced. I am very impressed with the way I have been treated and will certainly use Primrose again." - Wendy L; 14 Apr 2012
"the panel arrived fine although the tracking fell a little short of the mark, in todays market you must be able to track via the web not by phone this costs." - Alan S; 14 Apr 2012
"First clock arrived within 2 days but unfortunatly one unit failed,hour hand became caught on humidity hand, on first day. This was reported to you and a new clock was sent FOC and again arrived within 2 days." - Eileen J; 14 Apr 2012
"The acrylic sheet was delivered the following day and the mirror was well packaged and looks good. Unfortunately we have been unable to put it in place in the garden as we came across a robins nest nearby and we are waiting for the five robins to fledge." - B C; 14 Apr 2012
"First time I have used Fountain safe but at the mo | | |
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