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We love to help, and are on hand with technical advice and to place orders. If you have any problems or just want to tell us about your experience with Primrose then please contact us.

We are here Monday to Friday from 9am to 5pm. We're usually at our busiest between 9 and 11am, so during this time there may be a little bit of a wait before we are able to assist you. Use this to your advantage and call when it's quiet!
Alternatively you can send us a message using the form below.

Please contact us first if you're planning on visiting us to view, buy or return products, as we do not have showrooms and most items are held at a number of different locations.

~ Primrose Customer Service Team

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44 Portman Road
RG30 1EA

Chat to us:

Phone us:
0118 903 5210

Email Us:

Fax Us: 0118 903 5219

Please contact with your name, order number, and postcode.

Trade & Public Sector Customers

Please view our Trade and Public Sector Customers page

Media Enquiries

For all media enquiries please email us at

Primrose® is the trading name of Meika Ltd (registration no: 4756556), registered at the following address: 44 Portman road, Reading, RG30 1EA. VAT Number 945 6917 78.

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