Your Delivery

If you are contacting us about a delivery, please note we are experiencing some delays due to the increase of online orders caused by Covid-19. We are working hard to ensure all orders are delivered in a timely manner, whilst taking the necessary precautions to keep our staff safe and well.

Once your order is on its way, you will receive a tracking email with delivery information.

We love to help, and are on hand with technical advice and to place orders. If you have any problems or just want to tell us about your experience with Primrose then please contact us.

We are here Monday to Friday from 08.30am to 5.30pm and Saturdays from 9am to 4pm from April to August. All other months we open from 9am to 5pm Monday to Friday.
Alternatively you can send us a message using the form below.

Please contact us first if you're planning on visiting us to view, buy or return products, as we do not have showrooms and most items are held at a number of different locations.

~ Primrose Customer Service Team

Contact us

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44 Portman Road
RG30 1EA

Email Us: info@primrose.co.uk

Fax Us: 0118 903 5219

Please contact invoices@primrose.co.uk with your name, order number, and postcode.

Trade & Public Sector Customers

Please view our Trade and Public Sector Customers page

Media Enquiries

For all media enquiries please email us at media@primrose.co.uk

Primrose® is the trading name of Meika Ltd (registration no: 4756556), registered at the following address: 44 Portman road, Reading, RG30 1EA. VAT Number 945 6917 78.

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