Yes, our warehouses and suppliers are operating as normal whilst following strict social distancing guidance. We are monitoring the situation carefully in case of any delays and constantly updating our website with the most up to date information. In order to maintain the high standards you expect, we will update you on any changes to your order as early as we can. You can also track your order here.
All of our couriers are providing no-contact delivery. This includes maintaining social distancing and no longer capturing electronic signatures via hand-held devices.
If you are self-isolating and need to return something, please get in touch with our customer services team within 30 days of receipt of your item and we’ll arrange a contact-free return. See more information about returns here.
To keep up with the rise in demand in the spring we decided to temporarily reduce the number of products on offer. We are now working closely with suppliers to bring items back into stock in a way that keeps our warehouse teams safe and maintains high delivery standards.