"The item was delivered the day after the order was placed. Unfortunately the small access hatch in the grid was missing. I phoned and the person I spoke to arranged for a replacement to be despatched. It arrived next day.
Mistakes sometimes occur, what differentiates a good supplier from a poor supplier is how they correct the mistake. Your back up service was excellent and I would not hesitate to recommend your service to others. "
Reviewed Sunday, 25 July 2010