"I bought a waterfall feature because it was very competitively priced. Primrose delivered completely the wrong item. I arranged to deliver the incorrect item and pick up the original item from their Reading depot on the same day as this was simpler than re-ordering. The GOODS IN side of the depot looked a complete shambles. However, staff on the GOODS OUT side were helpful and pleasant and I am now very happy with my purchase."
Reviewed Monday, 11 June 2018