Contact us

Primrose Customer Service
Primrose Warehouse
Primrose Delivery
Primrose Screening

We're aware of some delivery delays and we are working on contacting the small number of you affected to get your orders to you as soon as we can.

You'll hear from us soon!

Thank you for your patience.

Primrose team

Getting in touch

Have an enquiry?

0118 903 5210

Our opening hours to speak to one of our customer service agents are:

Monday to Friday, 9am to 5pm

Please be aware that our customer service teams are working hard from the safety of their homes at present and will try to answer as many calls as possible.

We are however experiencing a high volume of calls and this may cause a delay.

You can still reach us via our contact form online if you are unable to get through.

This will allow us to find your order and help you quicker

This will allow us to find your order and help you quicker
1000 characters left
Prove you're a human - click the flower:

Other ways to get in touch:


44 Portman Road
RG30 1EA
Phone us:

0118 903 5210
Fax Us:

0118 903 5219

Please contact with your name, order number, and postcode.
Trade & Public Sector Customers

Please view our Trade and Public Sector Customers page

Media Enquiries

For all media enquiries please email us at

Primrose is the trading name of Meika Ltd (registration no: 4756556), registered at the following address: 44 Portman road, Reading, RG30 1EA. VAT Number 945 6917 78.