Contact us

Primrose Customer Service
Primrose Warehouse
Primrose Delivery
Primrose Screening

Contacting us during Covid-19

We're working hard to deliver your orders and reply to your messages, emails and comments as quickly as possible, whilst ensuring the health and safety of our team, suppliers and couriers remains our utmost priority.

If you have any questions about an order you have already placed with us, please visit the Covid-19 delivery update page on our website before contacting Customer Service.

However, if you still can't find what you're looking for, please fill in a contact form below but please do bear with us while we take longer than usual to respond. We can assure you the team are working tirelessly to get back to our valued customers.

This will allow us to find your order and help you quicker

This will allow us to find your order and help you quicker
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Other ways to get in touch:


44 Portman Road
RG30 1EA
Fax Us:

0118 903 5219

Please contact with your name, order number, and postcode.
Trade & Public Sector Customers

Please view our Trade and Public Sector Customers page

Media Enquiries

For all media enquiries please email us at

Primrose is the trading name of Meika Ltd (registration no: 4756556), registered at the following address: 44 Portman road, Reading, RG30 1EA. VAT Number 945 6917 78.