The majority of our trusted warehouses and suppliers are now operating as usual, however, some orders are subject to delays while we maintain strict social distancing measures. Delivery times will vary per product, so please check the product pages at the point of purchase for delivery timescales. You will receive email updates from us on the status of your order and you can track your order here.
All of our couriers are providing no-contact delivery. This includes maintaining social distancing and no longer capturing electronic signatures via hand-held devices.
If you are self-isolating and need to return something, please get in touch with our customer services team within 30 days of receipt of your item and we’ll arrange a contact-free return. See more information about returns here.
We are working closely with our suppliers to bring more of the gardening products you love back into stock, whilst keeping safety as a top priority. Sign up to our newsletter for the latest Primrose news, offers and advice.