1 Year Warranty

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Primrose Warranty

We are so confident that you'll love your products from Primrose that we offer at least a 1-year warranty on all products*. Please refer to the table below to find out the corresponding warranty period. In the unlikely scenario that your product is faulty or breaks, just get in touch with our customer care team and they will be happy to help. 

Unless otherwise specified by the manufacturer's own warranty. Please check the product information for more details. 

Range

Warranty Period


Awnings

1 Year warranty standard 


2 Year warranty on: 

Half cassette manual
Half cassette electric
Full cassette manual
Full cassette electric


Barbecues

1 Year warranty


Fencing 

Only material guarantee any mishandling or breakage during usage will not be covered.

1 Year warranty


Flora

1 Year warranty


Garden Buildings

1 Year warranty


Garden Furniture

1 Year warranty standard 


Primrose Living: 5 Years Flat Weave, 7 Years Half Weave on


Greenhouses

1 Year warranty


Heated Clothing

1 Year warranty


Heaters

1 Year warranty


Marquees

1 Year warranty


Planters 

Only material guarantee any mishandling or breakage during usage will not be covered.

1 Year warranty


Sail Shades

1 Year warranty 


2 Year warranty on: 

Breathable standard 320gsm


Screening 

Only material guarantee any mishandling or breakage during usage will not be covered.

1 Year warranty


Tools & Equipment

1 Year warranty


Water Features

1 Year warranty