Customer Reviews

Average Rating

190 reviews
Rating: 1/5

"Leaks tried several times to tighten but it just leaks and feels cheap."

Reviewed Tuesday, 11 September 2018

Rating: 1/5

"Same as customer experience.....dont seem to have any effect whatsoever."

Reviewed Sunday, 29 July 2018

Rating: 1/5

"not fit for purpose as stated above."

Reviewed Sunday, 5 November 2017

Rating: 1/5

"Can't review product. It hasn't been received yet after more than 2 weeks of order date."

Reviewed Thursday, 2 November 2017

Rating: 1/5

"It's leaks like hell, and you have to buy an adapter for the hose"

Reviewed Tuesday, 31 October 2017

Rating: 1/5


Reviewed Saturday, 5 April 2014

Rating: 1/5

"Packed up in a week. Total rubbish. threw it away so angry."

Reviewed Friday, 28 March 2014

Rating: 1/5

"Product leaks on every joint. Had to use plumb tape to get it to work. Not good!"

Reviewed Tuesday, 28 May 2013

Rating: 1/5

"problem with sensors on 3 products 4th one works fine"

Reviewed Saturday, 25 May 2013

Rating: 1/5

"This item does not work. I assumed the first one was faulty - the device did not turn off when the dial was turned to '0' and the PIR went off every few seconds without a break. I was swiftly sent a replacement when I explained the problem but this one was exactly the same - with the additional factor that it leaked much more than the first. Deciding to experiment a little I found the only way to increase the time span between water jets was to slow the water pressure to a trickle, the jet still activated at regular intervals and was so weak as to not even travel a yard. I put the device on one side having disconnected it and turned it to '0', forgetting that this did not stop it working. A few days later I spent some time tracing down a 'clicking' sound I could hear, lo and behold it was the jet propeller quietly clicking away as it opened and closed its valves at intervals of a few seconds. Although the service and response from Primrose has been excellent I am still well out of pocket because in anticipation of this device I bought new hose and fittings to extend the 50 yard length of my garden. Do not buy this item"

Reviewed Sunday, 1 April 2012

Answer from Primrose: "Thanks for your feedback. I am very sorry to hear that your repeller has been ineffective. Your comments have been passed on to our buying team who can use them to further improve this product based off of real customer experiences. I’m happy to see that you were issued a refund for this product."
Rating: 1/5

"found it not good batteries lasted only 2 days weak design spike broken and leaked thought had found some thing that would work but not to be ."

Reviewed Friday, 17 June 2011

Rating: 1/5

"The delivery from primrose was prompt. No problem there. The product was working ok for 2 days, but when i moved it's position, the ground stake snapped off where it meets the water inlet, wrecking it beyond repair. So i only got 2 days use from it. The instructions say to push it carefully into the ground, which i was doing. It isn't really robust enough at this joint."

Reviewed Monday, 13 June 2011

Rating: 1/5

"it broke within 2 days. seemed to have water inside p.i.r. "

Reviewed Monday, 6 June 2011