Customer Reviews

Average Rating

42 reviews
Rating: 3/5

"I would recommend this product, it lovely when it's lit up at night, the wiring was really easy to do but the fact it didn't come with a plug on the mains cable is a bit weird"

Reviewed Thursday, 21 September 2017

Rating: 3/5

"Nothing wrong with delivery. However, on opening packaging we found that there were no instructions and no written guarantee enclosed. I contacted your customer help desk but no instructions were found and they were not certain if there should be any. (Another site on the internet claimed to have instructions enclosed with this product). I again had to contact your customer services as the wiring was in a loose bundle and i was not sure if the ends could be allowed to rest in the water reservoir. I was told the the transformer could not be operated outside but the wiring was waterproof. On examination of the transformer it had the message that the transformer is suitable for the outside. Everyone was polite and tried to help but it turns out that the information given was inaccurate, which is not good enough."

Reviewed Saturday, 23 April 2011