Customer Reviews

Average Rating

3.7/5
15 reviews
Rating: 1/5

"i ordered a 2 year old weeping willow on a 4 year old root stock . this is not what i got. i got an 8 inch cutting that had been rooted and had put up 3 shots ,not in any way was this as described , i told them and all i kept getting back from them was "we have been advised you have the correct tree". the only thing right was that it was a willow . if you are thinking of ordering this tree get it else where"

Reviewed Wednesday, 30 May 2018

Rating: 1/5

"The product supplied was clearly misdescribed either by Primrose or their supplier as the plant arrived with a description identifying very different growth characteristics. Sales support would not arrange for the collection of the plant at their cost which is at odds with the Distance selling Regulations. PAYPAL had to intervene and provided reimbursement in full. PRIMROSE appear to use drop shippers and neither receive the plants into stock or have any way to maintain quality control. My advice to other purchasers is to use a different company on ALL occasions."

Reviewed Wednesday, 25 April 2018

Rating: 1/5

"Leaves were brown and the condition of the tree was awful"

Reviewed Wednesday, 15 June 2016

Rating: 1/5

"After being shut in a box for a week without light or water the tree had lost nearly all its leaves so looked very unhealthy. I saw little point contacting primrose about the condition of the plant, wont be using them again!"

Reviewed Thursday, 2 June 2016