Customer Reviews

Average Rating

4.6/5
42 reviews
Rating: 4/5

"Arrived healthy and well. Quite small but maybe young. Also ordered plants which may have had snails in so ended up with more than five. Still have algae and having to use chemicals too but maybe they will help keep it under control. Took over a week to arrive so was worried they would be dead on arrival but they are fine. Primrose must be slow to dispatch rather than delivery taking ages."

Reviewed Wednesday, 25 July 2018

Rating: 4/5

"See main comment - 4 snails seem OK."

Reviewed Monday, 2 July 2018

Rating: 4/5

"2 shells were empty but the rest are happy"

Reviewed Monday, 26 March 2018

Rating: 4/5

"Seemed to be in good condition now living happily in my pond."

Reviewed Wednesday, 5 April 2017

Rating: 4/5

"Good"

Reviewed Tuesday, 14 March 2017

Rating: 4/5

"Apart from the 'issue' with the first batch of snails I received, they are all now in my pond doing 'their thing'. Primrose have a first class customer care attitude & I would not hesitate to use & recommend them again."

Reviewed Wednesday, 18 May 2016

Rating: 4/5

"It would have been helpful for me and the snails for them to have come with some advice for care. They came at the same time as the pond and thankfully for them I had the good sense not to pop them in straight away in tap water."

Reviewed Sunday, 1 May 2016

Rating: 4/5

"Good"

Reviewed Thursday, 14 April 2016

Rating: 4/5

"I assume these snails are working away.Can't be certain haven't seen since putting them in pond."

Reviewed Tuesday, 23 June 2015

Rating: 4/5

"Time will tell but they look fine and the supplier included 18 snails against an order of 10, presumably to account for deaths in transit!"

Reviewed Monday, 1 June 2015

Rating: 4/5

"thought they were bigger."

Reviewed Friday, 3 April 2015