"The reasonably priced tree arrived promptly but had been heavily pruned, either to make if fit the box and / or remove dead wood.
Although it was advertised as "9 litre pot", it had recently been potted and was loose in the pot. I wouldn't have been worried about this or even if it was bare root, as long as I'd been advised accordingly. As professional growers, we will revive the tree and it will live but only with some TLC in a protected structure. It was not good quality & I was minded at the time to complain, but I hate complaining and decided to put it down to experience and keep 'Umineko'.
It was a cultivar I was particularly looking for to add to our arboretum's collection of Japanese cherries, (look up Bluebell Arboretum wiki to see our project aims etc).
I would be very reluctant to recommend or buy trees from Primrose again although, maybe if I had contacted them, they would have promptly addressed my concerns which I should have pursued at the time.
If Primrose feel minded to contact me I would be happy to discuss my concerns personally. As I'm currently travelling remote NW Scotland, I will be easiest to reach by email at *personal information removed by Feefo*"
Reviewed Wednesday, 30 April 2014