"After two aborted efforts to purchase a Large Bronze Sitting Hare through Amazon, I had despaired when, one after another, they had both arrived broken - one into three pieces and the second into four - meanwhile the price on Amazon had been increased by £25 !! I contacted Primrose as a last resort and explained what had happened earlier. They assured me that the Hare would be delivered on time and intact - It was and the price was almost the same as I had much earlier been contracted to pay the initial supplier ! I am entirely satisfied with the service provided by Primrose and would recommend them to anyone who is purchasing an item which is fragile and needs CARE in packing and transporting - The cost of the two broken hares amounted to just under £300 (obviously paid for by the sellers insurance), but the disappointment and time wasted opening the earlier attempts at an undamaged delivery was very annoying. Where possible, I shall continue to shop with Primrose and I urge everyone else to do the same,
Alan Burt"
Reviewed Wednesday, 21 March 2018
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