"Feel we were mislead when justification for £29+ carriage charge was that he weight of the troughs was such that they had to be shipped on a pallet.
They weighed just 10 kilos each (5 bags of sugar) and were sent in cardboard cartons. I think this is close to a breach of the Trade Descriptions legislation that you ought to be looking at. I feel that a refund of £10 would not be out of place......"
Reviewed Monday, 3 August 2015