"My main problem is always the delivery.
I don't know which day (it says delivery is usually 3-4 days) and I certainly don't know what time. Other couriers can let me know so why can't you with a large pallet delivery?
For this delivery, the driver called me when outside but I was in a meeting so couldn't pick up. I called the delivery company back to be told that the pallet had been left outside - nowhere to be seen. Had they been stolen or left at the wrong address? Finally tracked them down to still being in lorry and the driver came back to deliver."
Reviewed Tuesday, 5 December 2017