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Help Centre

Our help centre contains a variety of frequently asked questions to answer anything you may need help with

Returns and Cancellations

Need to return or cancel an order? Follow these steps or fill in our simple form and we'll take care of the rest.

Live Chat

The best way to contact us is via our Live Chat service. Simply click the Chat icon at the bottom right of your screen.


If you’d prefer to call, you can use the number below. Please note during peak hours there may be a short wait

Opening times

Support lines:

Mon to Thur: 9:00am - 5:00pm

Fri, Sun: Closed

Saturday: Live Chat support available

Sales lines:

Mon to Thurs: 9am - 8pm

Friday: Closed for training

Sat, Sun & Bank Holidays: Closed


Write to us

Jot us a note and we’ll get back to you as quickly as possible.

For all media enquiries

please email us at

For all trade enquiries

please visit our Trade page