Primrose Warranty
We are so confident that you'll love your products from Primrose that we offer at least a 1-year warranty on all products*. Please refer to the table below to find out the corresponding warranty period. In the unlikely scenario that your product is faulty or breaks, just get in touch with our customer care team and they will be happy to help.
Unless otherwise specified by the manufacturer's own warranty. Please check the product information for more details.
Range Warranty Period
Awnings
1 Year warranty standard
2 Year warranty on:
- Half cassette manual
- Half cassette electric
- Full cassette manual
- Full cassette electric
Barbecues
1 Year warranty standard
Fencing
Only material guarantee any mishandling or breakage during usage will not be covered.
1 Year warranty
Garden Buildings
1 Year warranty standard
Garden Furniture
1 Year warranty standard
Primrose Living: 5 Years Flat Weave, 7 Years Half Weave on
Greenhouses
1 Year warranty standard
Heated Clothing
1 Year warranty standard
Heaters
1 Year warranty standard
Marquees
Only material guarantee any mishandling or breakage during usage will not be covered.
1 Year warranty
Sail Shades
1 Year warranty standard
2 Year warranty on:
- Breathable standard 320gsm
Screening
Only material guarantee any mishandling or breakage during usage will not be covered.
1 Year warranty
Tools & Equipment
1 Year warranty standard
Water Features
1 Year warranty standard